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"Great"

"Clean and good food. Bar was good too."

"Room was smelling really bad, walls' paint in the room is pealing off, sink in the restroom had been broken, I had to remove the drain plug from the sink with my fingers, it wasn't attached to anything and just there to prevent water from draining. Morning was frustrating for the stuff because kitchen wasn't working, no breakfast was available. "

"Don’t call room services…. They are rude and said.. I had to go down and pick it up. You think 400.00 dollars a night a person would deliver room service to your room. Horrible experience"

"There were cracks in the bathroom ceiling"

"The staff was not friendly neither at check-in nor check-out. I was asked to sign a document of not smoking and threatened with various penalties, but the room was horribly smelly. Also the lock on the door (which faces out onto the parking lot) was broken. I will certainly not stay at a Red Roof Inn again if I can avoid it."

"Everything was so great!!"

"This hotel has awful customer service. We booked this hotel for a concert that was happening in Columbus since we were not from here. When we arrived at check in time, 4pm, we were told that our room was not ready and that they would call us when it was. When we tried to check in on the status an hour later at 5pm we were told that the room would not be ready until after we would need to leave for the concert. When I called the next day about the situation the lady on the phone was extremely rude and kept questioning me about how many times I tried to check in, and told me that sometimes rooms just aren’t ready until 5 even though check in is listed at 4, as if it were my fault for the room not being ready. They never apologized or took accountability for a clear mistake on their behalf. I would not recommend this hotel for anyone who is traveling in for an event because MANY rooms were not ready until well after 5pm. Save yourself the trouble and book any other hotel in the area."

"The dinner/drinks were great and a good atmosphere. Breakfast was fairly typical for a hotel but breakfast but still good."