We are a family with under 3 toddler. The hotel was super for everything, clean, friendly staff, very helpful and polite. Even in the event of coronavirus, the hotel made perfect arrangements to ensure safety of guests. The hotel is ideally located immediately next to Marina mall and many restaurants, plus the wonderful marina walk. Highly recommended and excellent value.
We are a family with under 3 toddler. The hotel was super for everything, clean, friendly staff, very helpful and polite. Even in the event of coronavirus, the hotel made perfect arrangements to ensure safety of guests. The hotel is ideally located immediately next to Marina mall and many restaurants, plus the wonderful marina walk. Highly recommended and excellent value.
A family of four. Two teenagers in their own room. We booked two executive ocean rooms in the Al Qars . The upgrade was excellent value as your picked up at the airport, you can eat and drink in the executive or premium lounge and you have your own concierge. The staff all call you by your name and they genuinely make an effort to be personal and authentic. Manju an Indian boy in the executive lounge at level five was great and so were everyone we came in contact with. We ate at Shimmers, the...
A family of four. Two teenagers in their own room. We booked two executive ocean rooms in the Al Qars . The upgrade was excellent value as your picked up at the airport, you can eat and drink in the executive or premium lounge and you have your own concierge. The staff all call you by your name and they genuinely make an effort to be personal and authentic. Manju an Indian boy in the executive lounge at level five was great and so were everyone we came in contact with. We ate at Shimmers, the...
This was our 7th trip to Dubai and have always stayed in top end hotels. We believe this is the best so far. We simply could not fault the level of service , cleanliness and facilities the hotel offers.
We had private transfer included to and from the airport which is always a nice feature particularly in a spacious BMW. Our room was ready immediately so no waiting around until lunch time which is often the case in Dubai when you get the early flight in.
We particularly want to mention the...
This was our 7th trip to Dubai and have always stayed in top end hotels. We believe this is the best so far. We simply could not fault the level of service , cleanliness and facilities the hotel offers.
We had private transfer included to and from the airport which is always a nice feature particularly in a spacious BMW. Our room was ready immediately so no waiting around until lunch time which is often the case in Dubai when you get the early flight in.
We particularly want to mention the...
john
Reviewed October 27, 2016Reviewed October 27, 2016
Everything about the hotel is great. The only thing I would say is be aware of the location. It's a 20 minute walk to the Dubai Mall which is fine if you are in good health and mobile. And if you want to use the metro system it's probably 45-60 minute walk to that. Dubai is very spread out so if you want to see The Palms, The Marina it's a 45-60 minute taxi ride. The free bus service offered by the hotel is great but only runs twice a day. Other than that the hotel is top notch.
Everything about the hotel is great. The only thing I would say is be aware of the location. It's a 20 minute walk to the Dubai Mall which is fine if you are in good health and mobile. And if you want to use the metro system it's probably 45-60 minute walk to that. Dubai is very spread out so if you want to see The Palms, The Marina it's a 45-60 minute taxi ride. The free bus service offered by the hotel is great but only runs twice a day. Other than that the hotel is top notch.
Andrew Lewis
Reviewed November 16, 2024Reviewed November 16, 2024
Hotel was great. In a great location with impeccable service. Super clean good sized rooms, lovely breakfast. Every member of staff I met couldn’t do enough for me. Would recommend.
Hotel was great. In a great location with impeccable service. Super clean good sized rooms, lovely breakfast. Every member of staff I met couldn’t do enough for me. Would recommend.
Lisa
Reviewed February 11, 2025Reviewed February 11, 2025