Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence

Photo gallery for Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence

Primary image
Premium bedding, pillow-top beds, minibar, in-room safe
Premium bedding, pillow-top beds, minibar, in-room safe
Premium bedding, pillow-top beds, minibar, in-room safe
Premium bedding, pillow-top beds, minibar, in-room safe

Overview of Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence

VIP Access
UNESCO Sustainable Travel Pledge

Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence

5.0 star property

4.3/5 Excellent

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
Jumeirah Lakes Towers Cluster T, Off Sheikh Zayed Road, Dubai

Explore the area

  • Popular LocationAmerican University of Dubai (AUD)6 min drive
  • Popular LocationEmirates Golf Club8 min drive
  • Popular LocationDubai Marina Mall11 min drive
  • AirportDubai (DXB-Dubai Intl.)34 min drive

Choose dates to view prices

About this area

Dubai

Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence is located in Jumeirah Lake Towers, a neighbourhood in Dubai, and is in the entertainment district and on a lake. Skydive Dubai and Burj Al Arab are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Jumeirah Beach and Kite Beach. Check out an event or a game at Dubai Sports City, and consider making time for Sheikh Zayed Road, a top attraction not to be missed. Spend some time exploring the area's activities, including skiing. Guests love the hotel's convenience for public transportation: Damac Station is 5 minutes on foot.

What's nearby

  • American University of Dubai (AUD) - 6 min drive
  • Emirates Golf Club - 8 min drive
  • Dubai Marina Mall - 11 min drive
  • Jumeirah Beach - 13 min drive
  • Skydive Dubai - 13 min drive

Getting around

  • Damac Station - 5 min walk
  • Dubai (DXB-Dubai Intl.) - 35 min drive

Restaurants

  • JLT cluster Q - 9 min walk
  • Papa John's - 9 min walk
  • Stefano's - 10 min walk
  • Fonograf Cafe & Restaurant - 10 min walk
  • Wingsters - 11 min walk

About this property

Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence

Luxury Dubai hotel in Jumeirah Lake Towers, near Dubai Marina Mall
Along with 3 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a health club and 2 coffee shops/cafes. All 354 soundproofed rooms feature free WiFi and pillowtop beds. Comforts include premium bedding and pillow menus, and guests will also find 24-hour room service and LED TVs.
Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence offers 354 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Children aged under 14 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests aged under 16 years old are not allowed in the health club or fitness facility.

Serenity has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: AED 119 for adults and AED 50 for children
  • 3 restaurants and 2 coffee shops
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 18 holes of golf
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf caddy
  • Golf cart
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • Chinese (Mandarin)
  • Danish
  • Dutch
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Romanian
  • Russian
  • Swahili
  • Thai
  • Ukranian

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hot springs/mineral springs
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower

Entertainment

  • 42-inch LED TV
  • Premium channels

Food and drink

  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 2 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Per local law, all guests staying at the hotel must present a valid original passport, Emirates ID (for UAE residents).

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 150.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AED 119 for adults and AED 50 for children (approximately)
  • Airport shuttle fee: AED 250 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision
Guests under 16 years old are not allowed in the health club or fitness facility
Guests under 16 years old are not allowed in the spa

Property is also known as

Pullman Dubai Jumeirah Lakes Towers Hotel
Pullman Jumeirah Lakes Towers Hotel
Pullman Dubai Jumeirah Lakes Towers
Pullman Jumeirah Lakes Towers
Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence Hotel
Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence Dubai

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 211 out of 428 reviews
5 - Excellent 49%
Rating 4 - Good. 153 out of 428 reviews
4 - Good 36%
Rating 3 - Okay. 42 out of 428 reviews
3 - Okay 10%
Rating 2 - Poor. 11 out of 428 reviews
2 - Poor 3%
Rating 1 - Terrible. 11 out of 428 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

4.1/5

Eco-friendliness

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is not big enough for the amount of rooms they have. The bathrooms are not that big. The food was Ok i wouldnt say its a 5 star hotel. If you stay here its best to get a room with a balcony as they are more spacious. The staff a re friendly and they do try to accommodate you in the best way possible.
Stayed 5 nights in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food and beverage services including "Room Service"; convenient access to Metro; pleasant amenities; helpful and friendly staff; comfortable and spacious room.
Stayed 3 nights in Mar 2022

3/5 Okay

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The toilet flush was not working sometimes.
Stayed 4 nights in Mar 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service
Location and overall convenience
Stayed 5 nights in Mar 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly welcome, nice rooms, close to my office,... It was my second stay in this Pullman hotel, second time that I was happy about it.
Stayed 4 nights in Feb 2022