3 outdoor pools, open 7:00 AM to 9:00 PM, free cabanas, pool umbrellas

Reviews of Hilton Dubai Al Habtoor City

5 out of 5
Hilton Dubai Al Habtoor City
Al Habtoor City, Sheikh Zayed Road, Dubai

Reviews

8.6

Excellent

Rating 10 - Excellent. 215 out of 348 reviews" "
Rating 8 - Good. 63 out of 348 reviews" "
Rating 6 - Okay. 30 out of 348 reviews" "
Rating 4 - Poor. 22 out of 348 reviews" "
Rating 2 - Terrible. 18 out of 348 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
The food was wonderful The staff were excellent
Stayed 8 nights in Mar 2024
Response from Saeid Heidari on 1 Apr 2024
Dear Guest, Greetings from Hilton Dubai Al Habtoor City. Thank you for sharing your review on Expedia, I am glad you enjoyed your stay with us. It was indeed a pleasure to have you as our guest and we look forward to welcoming you again soon. Best regards, Saeid Heidari - General Manager

10/10 Excellent

Kamal

Stayed 7 nights in Mar 2024
Response from Saeid Heidari on 10 Apr 2024
Dear Guest, Greetings from Hilton Dubai Al Habtoor City. Thank you for sharing your review on Expedia, I am glad you enjoyed your stay with us. It was indeed a pleasure to have you as our guest and we look forward to welcoming you again soon. Best regards, Saeid Heidari - General Manager

10/10 Excellent

Shariq

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing with this property. From check in to food to our wonderful view of dubai from our room, 5 star ratings all around. The staff were wonderful and the continental breakfast every morning was delicious. So many options to choose from and a special shoutout to manjoor who helped us every morning during breakfast. Would highly recommend this hotel.
Stayed 11 nights in Dec 2023
Response from Saeid Heidari on 2 Mar 2024
Dear guest, Greetings from Hilton Dubai, Al Habtoor City. Thank you for taking the time to share your feedback. We are pleased to hear that you have enjoyed your stay with us. We are looking forward to welcoming you back on your next visit to Hilton Dubai Al Habtoor City! Best Regards, Saeid Heidari General Manager

10/10 Excellent

josephine

Travelled with family
Liked: Property conditions & facilities, room comfort
HEAVEN
my stay was amazing we enjoyed the Burj khalifa fireworks from our rooms since we were avoiding to be stuck in traffic and we had the bottomless dinner close to our hotel which was spectacular made eat oysters for the first time they were splendid.. I jus did not like how we would for our ice bucket for 2 hours and just a mixer
Stayed 4 nights in Dec 2023
Response from Saeid Heidari - General Manager on 25 Jan 2024
Dear Guest, Greetings from Hilton Dubai Al Habtoor City. Thank you so much for taking the time to review your stay at Hilton Dubai Al Habtoor City. I am delighted to know that you enjoyed the facilities of the Resort and the service provided by our team. Your constructive criticism is valued, and it is one of the best ways for us to understand how we can enhance your guest experience in the future. We look forward to the chance to welcome you back and exceed your expectations.Best regards, Saeid Heidari - General Manager

10/10 Excellent

Nicos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2024
Response from Hilton Al Habtoor City on 21 Jan 2024
Dear Nicos,Greetings from Hilton Dubai, Al Habtoor City.Thank you for taking the time to share your feedback. We are pleased to hear that you have enjoyed your stay with us. We are looking forward to welcoming you back on your next visit to Hilton Dubai Al Habtoor City! Best regards,Hilton Al Habtoor City

10/10 Excellent

Fahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Has a 22hrs layover and enjoyed my stay in this hotel and Dubai. highly recommended.
Stayed 1 night in Jan 2024
Response from Saeid Heidari on 15 Jan 2024
Dear guest, Greetings from Hilton Dubai, Al Habtoor City. Thank you for taking the time to share your feedback. We are pleased to hear that you have enjoyed your stay with us. We are looking forward to welcoming you back on your next visit to Hilton Dubai Al Habtoor City! Best Regards, Saeid Heidari General Manager

8/10 Good

Celerina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I noticed no microwave and hair dryer?
Stayed 3 nights in Jan 2024
Response from Your recent stay at Hilton Dubai Al Habtoor City. on 14 Jan 2024
Dear Guest,Thank you for your review on Expedia.We aim to provide amazing experiences and everlasting memories to our guests. In regards to a Hair dryer, our all rooms are equipped with it which is placed in the writing table drawer.In regards to microwaves, Hotel rooms are not equipped with them due to municipality safety regulations.We look forward to the chance to welcome you back and exceed your expectations. Best regards, Saeid Heidari - General Manager

8/10 Good

Pierre-Henri

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
neighboor was too noisy with roaring cars at night around the hotel
Stayed 7 nights in Dec 2023
Response from Hilton Dubai Al Habtoor City on 10 Jan 2024
Dear Pierre-HenriThank you so much for taking the time to review your stay at Hilton Dubai Al Habtoor City. I am delighted to know that you enjoyed the facilities of the Resort and the service provided by our team. Your constructive criticism is valued, and it is one of the best ways for us to understand how we can enhance your guest experience in the future. We look forward to the chance to welcome you back and exceed your expectations.Best Regards.Mr. Saeid Heidari -- General Manager

2/10 Terrible

simone

Disliked: Staff & service
Stayed 10 nights in Dec 2023
Response from Hilton Dubai Al Habtoor City on 9 Jan 2024
Dear Mr. SimoneGreetings from Hilton Dubai Al Habtoor City!Thank you for your rating on ExpediaWe are saddened and sincerely regret to learn that your experience did not meet your expectations.Rest assured that we will continuously strive to improve our guest experience and service excellence.Best RegardsBhushan Savant.

10/10 Excellent

Emelita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best customer service. Mina from the Reception is super kind and best customer service.
Stayed 2 nights in Dec 2023
Response from Saeid Heidari - General Manager on 6 Jan 2024
Dear Guest, Greetings from Hilton Dubai Al Habtoor City. Kindly let me begin by thanking you for taking the time to write us a review about your recent stay in our lovely hotel.We strive to provide the best possible service to our guests and it is always rewarding to receive such wonderful feedback like yours, I will ensure that this feedback is shared with our teams with great pride.I sincerely hope we will be honored to welcome you back to Hilton Al Habtoor City, whenever you visit Dubai again.Best regards, Saeid Heidari - General Manager

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Saeid Heidari - General Manager on 10 Feb 2024
Dear Guest,Thanks for the awesome 5* rating! We are thrilled that you enjoyed your stay with us.Kind Regards,Hilton Dubai Al Habtoor City

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2023
Response from Saeid Heidari - General Manager on 30 Dec 2023
Dear Guest, Greetings from Hilton Dubai Al Habtoor City. Kindly let me begin by thanking you for taking the time to write us a review about your recent stay in our lovely hotel.We strive to provide the best possible service to our guests and it is always rewarding to receive such wonderful feedback like yours, I will ensure that this feedback is shared with our teams with great pride.I sincerely hope we will be honored to welcome you back to Hilton Al Habtoor City, whenever you visit Dubai again.Best regards, Saeid Heidari - General Manager

10/10 Excellent

alina

Stayed 2 nights in Dec 2023
Response from Saeid Heidari - General Manager on 29 Dec 2023
Dear Guest. Greetings from Hilton Dubai Al Habtoor City.Kindly let me begin by thanking you for taking the time to write us a review about your recent stay in our lovely hotel.We strive to provide the best possible service to our guests and it is always rewarding to receive such wonderful feedback like yours, I will ensure that this feedback is shared with our teams with great pride.I sincerely hope we will be honored to welcome you back to Hilton Al Habtoor City, whenever you visit Dubai again.Best regards, Saeid Heidari - General Manager

6/10 Okay

Dina

Stayed 2 nights in Nov 2023
Response from . on 13 Nov 2023
Dear guest, Greetings from Hilton Dubai, Al Habtoor City. Thank you for taking the time to share your rating. We are pleased to hear that you have enjoyed your stay with us. We are looking forward to welcoming you back on your next visit to Hilton Dubai Al Habtoor City! Best Regards, Saeid Heidari General Manager

10/10 Excellent

Leighton

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property with good breakfast. Close to all activities and attractions such as Dubai Mall. The rooms are clean and modern. I would recommended this hotel for all visitors to Dubai.
Response from Saeid Heidari on 9 Nov 2023
Dear guest.Thank you for sharing such a wonderful review, I am glad that you enjoyed your stay here at Hilton Dubai Al Habtoor City. I have personally shared your feedback with our team here and truly, they couldn’t have been prouder. It was an absolute pleasure to have you as our guest and we look forward to seeing you again in the near future. Best regards,Saeid Heidari– General Manager

6/10 Okay

Dirk

Business traveller
Liked: Cleanliness, staff & service, room comfort
Food much worse than past visits. Noticeably worse and limited options.
Stayed 3 nights in Nov 2023
Response from Saeid Heidari - General Manager on 6 Nov 2023
Dear Guest,Greetings from Hilton Dubai Al Habtoor City. Thank you so much for taking the time to review your stay at Hilton Dubai Al Habtoor City. I am delighted to know that you enjoyed the facilities of the Resort and the service provided by our team. Your constructive criticism is valued, and it is one of the best ways for us to understand how we can enhance your guest experience in the future. We look forward to the chance to welcome you back and exceed your expectations.Best regards, Saeid Heidari - General Manager

10/10 Excellent

Winnie Oanh

Stayed 7 nights in Oct 2023
Response from Saeid Heidari - General Manager on 7 Nov 2023
Dear guest, Greetings from Hilton Dubai, Al Habtoor City. Thank you for taking the time to share your feedback. We are pleased to hear that you have enjoyed your stay with us. We are looking forward to welcoming you back on your next visit to Hilton Dubai Al Habtoor City! Best Regards, Saeid Heidari General Manager

10/10 Excellent

Hafsah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the hotel. The staff were incredible from the second we walked in to the second we left. Cannot recommend them enough. The view was stunning so was the breakfast. Really family friendly
Stayed 6 nights in Oct 2023
Response from Saeid Heidari on 4 Nov 2023
Dear guest, Greetings from Hilton Dubai, Al Habtoor City. Thank you for taking the time to share your feedback. We are pleased to hear that you have enjoyed your stay with us. We are looking forward to welcoming you back on your next visit to Hilton Dubai Al Habtoor City! Best Regards, Saeid Heidari General Manager

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location... friendly staff, clean.
Stayed 6 nights in Oct 2023
Response from Saeid Heidari on 30 Oct 2023
Dear guest,it was indeed a pleasure to have you as our guest and I am happy that you enjoyed your stay with us. I look forward to welcoming you back in the near future. Best regards,Saeid Heidari– General Manager

10/10 Excellent

MOHAMED

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel and rooms. Excellent service all round. Very spacious rooms and bathrooms. Conveniently located. Great bonus is the shuttle service to the Dubai mall and the beach resort. Will def recommend and stay there again without a doubt. Our room had a burj view which was a bonus to the lovely view of the canal below.
Stayed 7 nights in Oct 2023
Response from Vaibhav on 17 Oct 2023
Dear Valuable Guest,Kindly let me begin by thanking you for taking the time on writing us a review about your recent stay in our lovely hotel.We strive to provide the best possible service to our guests and it is always rewarding to receive such wonderful feedback like yours, I will ensure that this feedback is shared with our teams with great pride.I sincerely hope we will be honored to welcome you back to Hilton Al Habtoor City, whenever you visit Dubai again.Regards,Vaibhav Anija,Assistant Front Office Manager

10/10 Excellent

Latasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hilton Dubai Al Habtoor does not disappoint. This 5 Star luxury hotel is stunning. As always the Hilton reigns supreme and is always top tier. The rooms are spacious, and the amenities are wonderful. The rain shower head and bidet is a touch of class. Housekeeping gets 10 stars. Azardeen, Mahesh & Kayam gave our room the royal treatment! Their responsiveness and attention to cleaning made sure each day the room was spotless! They made sure my bday in Dubai felt like royalty from the moment we arrived it started with the upgrade room with a view of the Burj Khalifa. Let’s not forget when you enter the hotel you are greeted with a smile and throughout the day someone makes sure to ask are you okay and if you need anything. Hilton will forever be my go to hotel. If you want a world class one of a kind experience make sure you stay at the Hilton Dubai Al Habtoor City .
Stayed 4 nights in Oct 2023
Response from Saeid Heidari on 16 Oct 2023
Dear guest, Thank you for your heartwarming words about your recent stay. We are delighted that so many of our team members have created an amazing story that you can carry throughout your journey and we are excited to welcome you back and further enhance your experience.Best regards, Saeid Heidari– General Manager

10/10 Excellent

Bekir

Stayed 10 nights in Sep 2023
Response from Saeid Heidari - General Manager on 22 Sept 2023
Dear guest, it was a pleasure to have you as our guest, I am pleased that you enjoyed your stay with us and we look forward to welcoming you backBest regards,Saeid Heidari– General Manager

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Excellent trip
Stayed 7 nights in Aug 2023
Response from Saeid Heidari on 24 Aug 2023
Dear guest, Greetings from Hilton Dubai Al Habtoor City. Thank you for taking the time to share your feedback. We are pleased to hear that you have enjoyed your stay with us. We are looking forward to welcoming you back on your next visit to Hilton Dubai Al Habtoor City! Best regards,Saeid Heidari - General Manager

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location & view…
Stayed 4 nights in Aug 2023
Response from Saeid Heidari on 19 Aug 2023
Dear guest,Thank you for your heartwarming words about your recent stay. We are delighted that so many of our team members have created an amazing story that you can carry throughout your journey and we are excited to welcome you back and further enhance your experience.Best regards,Saeid Heidari– General Manager

10/10 Excellent

Armina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Jul 2023
Response from Saeid Heidari on 26 Jul 2023
Dear guest,Thank you for your review. Our aim is to provide amazing experiences and everlasting memories for our guests. Based on your review, we have no doubt that your visit was truly remarkable. Once again, we thank you for your kind feedback, and we look forward to welcoming you back at the Hilton Dubai Al Habtoor City. Regards,Saeid Heidari, General Manager

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Even though my checking time for 3:00 PM !! they were able to book me in at 11:00 AM which was greatly appreciated after a long flight to Dubai.
Stayed 1 night in Jul 2023
Response from Saeid Heidari on 24 Jul 2023
Dear guest,Thank you for your review.Our aim is to provide amazing experiences and everlasting memories to our guests. Based on your review, we have no doubt that your visit was truly a remarkable one.Once again, we thank you for your kind feedback and we look forward to welcoming you back at Hilton Dubai Al Habtoor City.Thank youSaeid HeidariGeneral Manager

6/10 Okay

Khaled, Riyadh

Disliked: Property conditions & facilities
صعوبة الوصول إلى الموقع.
Stayed 5 nights in Jul 2023
Response from Saeid Heidari on 20 Jul 2023
Dear guest,Thank you so much for taking the time to review your stay at Hilton Dubai Al Habtoor City.Your constructive criticism is valued, and it is one of the best ways for us to understand how we can enhance your guest experience in the future. We look forward to the chance to welcome you back and exceed your expectations.Best regards, Saeid Heidari - General Manager

6/10 Okay

Khaled, Riyadh

Travelled with family and small children
Disliked: Property conditions & facilities
صعوبة الوصول الى الموقع.
Response from Saeid Heidari on 20 Jul 2023
Dear guest,Thank you so much for taking the time to review your stay at Hilton Dubai Al Habtoor City.Your constructive criticism is valued, and it is one of the best ways for us to understand how we can enhance your guest experience in the future. We look forward to the chance to welcome you back and exceed your expectations.Best regards, Saeid Heidari - General Manager

10/10 Excellent

Gilad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for families
An excellent hotel ! our family stayed 3 nights in two connecting rooms. the rooms were big and comfortable. The service was fantastic. The WiFi was very good. excellent location and comfortable free valet parking. The hotel offers a complimentary shuttle to the Mall of Dubai, though the frequency is low and also ends relatively early (about 7 PM if I remember correctly) We got a high-floor (25) view of the Burj
Stayed 3 nights in Jul 2023
Response from Saeid Heidari on 14 Jul 2023
Dear guest,Thank you very much for taking the time to share your valued feedback. Together with our entire team, we were pleased to learn about your delight and I do appreciate the mentioning of the comfort room, wifi, and valet experience.We await the upcoming opportunity to welcome you back and further enhance your experience.RegardsSaeid Heidari

4/10 Poor

Ghaleb, Athens

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Jul 2023
Response from Saeid Heidari on 12 Jul 2023
Dear guest,Thank you for sharing your valuable feedback with us. Please allow me to extend my most sincere apologies for the disappointment you had to endure during your recent stay. I read your feedback with great empathy and it is very disappointing to know that we have failed to deliver up to your expectations. Please be assured that corrective measures have already been taken in order to avoid similar situations in the future. Having said so we hope you will forgive us this time and we look forward for your next stay with us in the future, we promise that your next stay will surely be a perfect one. Please feel free to reach out to me directly and I will be glad to be of any help.Best regards,Saeid Heidari– General Manager

4/10 Poor

Jefferson

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 9 nights in Jul 2023
Response from Ken Wang - Director of Front Office on 12 Jul 2023
Dear Guest,Greetings from Hilton Dubai Al Habtoor City!Thank you for sharing your rating in Expedia.We regret to learn about the difficulties you faced during your stay at our hotel.We understand that all of this marred your experience at Hilton Al Habtoor City and we apologize for the inconvenience that this has caused you. As a well-visited and popular destination hotel, we are continuously working on our products and services to cater to all our guest’s needs and expectations. Your valued Survey is important for us to improve our performance.We do hope that we will be able to welcome you back at Hilton Dubai Al Habtoor City on your next visit as a chance for us to exceed your expectations and give you the great hotel experience that so many of our guests have grown so fond of.

10/10 Excellent

Khloud

Stayed 6 nights in Jun 2023
Response from Saeid Heidari on 5 Jul 2023
Dear guest, Thank you for your review. Our aim is to provide amazing experiences and everlasting memories for our guests. Based on your review, we have no doubt that your visit was truly remarkable. Once again, we thank you for your kind feedback, and we look forward to welcoming you back at the Hilton Dubai Al Habtoor City. Regards, Saeid Heidari, General Manager

10/10 Excellent

Budoor

Stayed 2 nights in Jun 2023
Response from Saeid Heidari on 4 Jul 2023
Dear guest, Thank you for your review. Our aim is to provide amazing experiences and everlasting memories for our guests. Based on your review, we have no doubt that your visit was truly remarkable. Once again, we thank you for your kind feedback, and we look forward to welcoming you back at the Hilton Dubai Al Habtoor City.Regards, Saeid Heidari, General Manager

10/10 Excellent

Ashi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The exprience was amazing, you get more worth of your money there, free shuttle service to Marina resort and Dubai Mall was cherry on top. Excellent customer service, room cleaned every day with perfection. We got the room with a view of burj Khalifa and canal.
Stayed 4 nights in Jun 2023
Response from Saeid Heidari on 2 Jul 2023
Dear Guest,Please let me begin by telling you how grateful I am for your lovely review of the Hilton Dubai Al Habtoor City Hotel. It is marvelous to learn from your feedback that you had such a great time at our hotel.Also, it is amazing that you found our team members helpful and efficient; they always do their very best to make our Guests stays unforgettable.It would be our greatest pleasure to welcome you back, Please do not hesitate to contact us directly should your travel plans bring you back to the areaBest regards,Saeid HeidariGeneral Manager

10/10 Excellent

HATIM, Clermont

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good property, next to La Perle show
Stayed 2 nights in Jun 2023
Response from Saeid Heidari on 1 Jul 2023
Dear guest, Greetings from Hilton Dubai, Al Habtoor City. Thank you for taking the time to share your feedback. We are pleased to hear that you have enjoyed your stay with us. We are looking forward to welcoming you back on your next visit to Hilton Dubai Al Habtoor City! Best Regards,Saeid Heidari General Manager

10/10 Excellent

George

Stayed 5 nights in Jun 2023
Response from Saeid Heidari on 18 Jul 2023
Dear guest,Thank you for your review on Expedia. Our aim is to provide amazing experiences and everlasting memories for our guests. Based on your review, we have no doubt that your visit was truly remarkable. Once again, we thank you for your kind feedback, and we look forward to welcoming you back at the Hilton Dubai Al Habtoor City.Best regards,Saeid Heidari General Manager

10/10 Excellent

Piera

Stayed 8 nights in Jun 2023
Response from Saeid Heidari on 13 Jul 2023
Dear guest,Thank you for taking the time to share your review.It is extremely rewarding to learn that you had a fantastic time with us at Hilton Dubai Al Habtoor City. We wish to thank you for your positive review as it gives us the opportunity to congratulate the whole team for upholding the highest standard of our products and services.Once again, thank you for your kind feedback and we are looking forward to hosting you again as a guest at Hilton Dubai Al Habtoor City.RegardsSaeid HedairiGeneral Manager

10/10 Excellent

Yucelys

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Response from Saeid Heidari on 18 Jun 2023
Dear guest,Thank you for your review on Expedia.Our aim is to provide amazing experiences and everlasting memories to our guests. Based on your review, we have no doubt that your visit was truly a remarkable one.Once again, we thank you for your kind feedback and we look forward to welcoming you back at Hilton Dubai Al Habtoor CityBest regards,Saeid HeidariGeneral Manager

10/10 Excellent

Lilianys

Stayed 7 nights in Jun 2023
Response from Saeid Heidari on 4 Jul 2023
Dear guest, Thank you for your review. Our aim is to provide amazing experiences and everlasting memories for our guests. Based on your review, we have no doubt that your visit was truly remarkable. Once again, we thank you for your kind feedback, and we look forward to welcoming you back at the Hilton Dubai Al Habtoor City.Regards, Saeid Heidari, General Manager

10/10 Excellent

Edward

Stayed 5 nights in Jun 2023
Response from Saeid Heidari on 15 Jun 2023
Dear guest,Thank you for your review.Kindly let me begin by thanking you for taking the time on writing us a review about your recent stay in our lovely hotel.We strive to provide the best possible service to our guests and it is always rewarding to receive such wonderful feedback like yours, I will ensure that this feedback is shared with our teams with great pride.I sincerely hope we will be honored to welcome you back to Hilton Al Habtoor City, whenever you visit Dubai again.RegardsSaeid HeidariGeneral Manager

10/10 Excellent

Mauli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
overall very good :)
Stayed 2 nights in Jun 2023
Response from Saeid Heidari on 15 Jun 2023
Dear guest,Thank you for your review.Thank you for your heartwarming words about your recent stay. We are delighted that so many of our team members have created an amazing story that you can carry throughout your journey and we are excited to welcome you back and further enhance your experience.RegardsSaeid HeidariGeneral Manager

10/10 Excellent

Julio

Liked: Staff & service, property conditions & facilities
Amazing
Stayed 7 nights in Jun 2023
Response from Saeid Heidari on 15 Jun 2023
Dear guest,Thank you for your review.Our aim is to provide amazing experiences and everlasting memories to our guests. Based on your review, we have no doubt that your visit was truly a remarkable one.Once again, we thank you for your kind feedback and we look forward to welcoming you back at Hilton Dubai Al Habtoor City.RegardsSaeid HeidariGeneral Manager

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service
Wonderful location, always available taxis in the area. Clean and safe.
Stayed 10 nights in May 2023
Response from Saeid Heidari on 11 Jun 2023
Dear guest,Thank you for taking the time to share your review.It is extremely rewarding to learn that you had a fantastic time with us at Hilton Dubai Al Habtoor City. We wish to thank you for your positive review as it gives us the opportunity to congratulate the whole team for upholding the highest standard of our products and services.Once again, thank you for your kind feedback and we are looking forward to hosting you again as a guest at Hilton Dubai Al Habtoor City.RegardsSaeid Heidari

10/10 Excellent

dorothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I loved it all the staff everyone, I hope to come back again
Stayed 5 nights in Jun 2023
Response from Saeid Heidari on 9 Jun 2023
Dear guest,Thank you for your review.Our aim is to provide amazing experiences and everlasting memories to our guests. Based on your review, we have no doubt that your visit was truly a remarkable one.Once again, we thank you for your kind feedback and we look forward to welcoming you back at Hilton Dubai Al Habtoor City.Best regards,Saeid HeidariGeneral Manager

10/10 Excellent

DAVID SIMCHA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I WOULD NOT SUGGEST ANY OTHER HOTEL!! THIS HOTEL IS WHAT ANYONE NEEDS IN DUBAI!!
Stayed 4 nights in May 2023
Response from Saeid Heidari on 2 Jun 2023
Dear guest,Kindly let me begin by thanking you for taking the time on writing us a review about your recent stay in our lovely hotel.We strive to provide the best possible service to our guests and it is always rewarding to receive such wonderful feedback like yours, I will ensure that this feedback is shared with our teams with great pride.I sincerely hope we will be honored to welcome you back to Hilton Al Habtoor City, whenever you visit Dubai again.Saeid HeidariGeneral Manager

10/10 Excellent

farooq jaafar

Liked: Cleanliness, property conditions & facilities
I love the staff very nice they are very friendly
Stayed 5 nights in May 2023
Response from Saeid Heidari - General Manager on 31 May 2023
Dear Guest,Thank you for your review on Expedia.Our aim is to provide amazing experiences and everlasting memories to our guests. Based on your review, we have no doubt that your visit was truly a remarkable one.Once again, we thank you for your kind feedback and we look forward to welcoming you back at Hilton Dubai Al Habtoor City.Best regards, Saeid Heidari - General Manager

8/10 Good

Foad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, good service and tasty breakfast. A bit far away from walking distance to main places.
Stayed 7 nights in May 2023
Response from Saeid Heidari on 21 May 2023
Dear guest,Greetings from Hilton Dubai, Al Habtoor City.Thank you for taking the time to share your feedback. We are pleased to hear that you have enjoyed your stay with us. We are looking forward to welcoming you back on your next visit to Hilton Dubai Al Habtoor City! Best Regards,Saeid HeidariGeneral Manager

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2023
Response from Saeid Heidari on 5 Jun 2023
Dear guest,Kindly let me begin by thanking you for taking the time on writing us a review about your recent stay in our lovely hotel.We strive to provide the best possible service to our guests and it is always rewarding to receive such wonderful feedback like yours, I will ensure that this feedback is shared with our teams with great pride.I sincerely hope we will be honored to welcome you back to Hilton Al Habtoor City, whenever you visit Dubai again.Thank youSaeid Heidari

10/10 Excellent

Noor

Stayed 3 nights in May 2023
Response from Saeid Heidari on 14 May 2023
Dear guest, it was indeed a pleasure to have you as our guest and I am happy that you enjoyed your stay with us. I look forward to welcoming you back in the near future. Best regards, Saeid Heidari – General Manager

10/10 Excellent

Roel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2023
Response from Tony Besener on 10 May 2023
Dear guest,Thank you for sharing your review, I am glad you enjoyed your stay with us. It was indeed a pleasure to have you as our guest and we look forward to welcoming you again soon. Best regards, Tony Besener – Executive Assistant Manager