We had an amazing stay for 6 days and loved it. The hotel is breathtakingly beautiful both inside and out and extremely clean. The staff is friendly and very helpful. They continuously went out of their way and always had smiles on their faces. I would definitely stay again when in Dubai. They are attached to the mall which has several restaurant and eating options. We also did a hop on hop off bus tour that picked up from the hotel so it was very convenient.
Comment from Hotel Management
22-Jan-2017 by Rami Serhal, Hotel Manager, Hotel Management
Thank you for your valuable feedback following your recent stay at the Kempinski Hotel Mall of the Emirates. Our guest comments and suggestions are always given the utmost regard and consideration as they contribute largely in our relentless ascent towards the highest standards of service.
Thank you for highlighting the positive and constructive elements of your experience. This will certainly help us to provide more memorable experience during your next stay.
Your complimenting remarks regarding the hotel, location and the staffs being friendly and helpful the were indeed great to read. It will be my pleasure to share your comments with my colleagues, as they will no doubt be thrilled to know that they have been able to contribute in making your stay with us pleasant.
We at the Kempinski Hotel Mall of the Emirates look forward to your next visit in the near future.