5 star hotel in a 5 star mall
This is a great hotel to pick, for business or with family. Because of its unique location, next to Mall Of The Emirates which has everything a family may need of fun food and shopping, did i mentioned there is an inside ski ramp (yes it snows in Dubai), and its connected to Dubai tram as well.
Rooms are great, although the room I took had no view (obstacle by massive ski structure), but its sound proof which estimates the noise form Skaikh Zayed highway. All services were great, except the internet was very bad and kept disconnecting, even with a VPN I could not get my work done.
Comment from Hotel Management
01-Feb-2018 by Steffen Opitz Hotel Manager, Hotel Management
Dear Mr. Jalal,
Thank you for your feedback and for choosing Kempinski Hotel Mall of the Emirates.
I am happy to hear that you enjoyed our accommodation and the services of our colleagues.
Thank you for highlighting as well our location as it is one of our unique selling propositions that we have to offers to our guests.
In regards to the issue you had with the internet connection, I would like to thank you for bringing it to our attention and please accept our sincerest apology for any inconveniences caused. Rest assured that I have shared your feedback with the department head concerned in order to review this and to make the necessary improvements in the future.
Thank you again for your feedback and we look forward to welcome you back again in the near future.
Steffen Opitz - Hotel Manager