Fabulous hotel in great location
We stayed in a junior suite with our two children aged 4 and 8. The room was spacious and spotless with everything we needed. Our view was of the pool and the Burj Al Arab which was wonderful. We had bathrobes, slippers and complimentary bottled water. We had access to the Executive lounge which was where we had breakfast. The staff were so friendly and helpful, nothing was too much trouble.
The pool was great, never busy and had a lifeguard. The staff brought over towels and ice cold bottled water.
The complimentary shuttle to Kite Beach was easily arranged and we were taken in a BMW!
The location was great for us, with an exit straight into the Mall of the Emirates, which meant we were close to a metro station and right next door to Ski Dubai.
We had a wonderful stay and can't find any fault at all.
Comment from Hotel Management
01-May-2017 by Ayman Al Mohamad - Rooms Division Manager, Hotel Management
Dear Ms. Fiona,
Thank you very much for choosing to stay with us. Our guest comments and suggestions are always given the utmost regard and consideration as they contribute largely in our relentless ascent towards the highest standards of service. Our Colleagues are delighted with your comment,feedback like this motivates them to perform even better.
We are all looking forward to welcoming you back to the Kempinski Hotel Mall of the Emirates in the near future.
Ayman Al Mohamad
Rooms Division Manager