This is no way a 4 star hotel. Travel on business staying all over the country at different hotels,so I know from experience what is available. The first room I was given was really small. They was no wardrobe in room to hang my coat up. There were cupboards on the wall at each side of the bed to hang up a shirt or trousers. Hardly any toilet roll left or tissues in room. The wash basin was also tiny, you could just about wash your hands. The light above the sink did not work, needed a replacement bulb. The lighting was very poor in the room,the centre light on ceiling I was told was a security light. I changed to another room as I was not happy. The other room was larger, lighting was still poor and the same tiny sink in ensuite. When I went into the ensuite to open the door the handle fell off the door. When I mentioned it to the staff she said she already knew about this and it had to be fixed. I had heard that a new owner had taken over this hotel and I think he is just trying to get away with charging the max. When I asked for my bill in the morning they were trying to charge me £98.00. Definitely not a 4 star hotel, would hardly rate this a 3 star.Not value for money.