View from property

Reviews of Balmaha Inn

3.5 out of 5
Balmaha Inn
Balmaha, Drymen, Scotland

Reviews

4.0
Rating 10 - Excellent. 0 out of 1 reviews" "
Rating 8 - Good. 0 out of 1 reviews" "
Rating 6 - Okay. 0 out of 1 reviews" "
Rating 4 - Poor. 1 out of 1 reviews" "
Rating 2 - Terrible. 0 out of 1 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

4.0/10

Property conditions & facilities

Reviews

4/10 Poor

Jay, Loughborough

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
We thought we were booking into an Inn with facilities but its a complex of Lodges which are being constructed and a building site. There was no superior room, we were in a Lodge away from the main building as that has just been hanged into rooms with a few tables and chairs in the kitchen for breakfast.. The restaurant hasn't been built yet awaiting planning permission. This is not what we booked on our Anniversary Trip through Scotland - very disappointing We nearly fell over the raised ironworks in the part completed path back to the Lodge when we returned fro waling up the road to a proper Inn as there were no lights at the side of the Lodge. No tv as it hadn't been set up.! No information pack. On the plus side the view when we got at the front of the property was lovely and the one member of staff we saw was really nice and helpful. I am sure it will be lovely when finished but it is Not and Inn
Stayed 1 night in Oct 2018
Response from Lill on 30 Oct 2018
Hi Jay, We are very sorry you did not enjoy your stay. All the site is new and still progressing and unfortunately due to planning permission the bar and restaurant has been held back. All paths to lodges are completed with what planning permissions allow, the planning is very strict here. We are looking forward to expanding in the near future and hope you come back when all is completed. Kind Regards Lillian