Reception
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Reviews of Hotel Saint Jacques

2 out of 5
Hotel Saint Jacques
9 Faubourg Saint-Jacques, Valence, Drome

Reviews

7.2

Good

Rating 10 - Excellent. 25 out of 118 reviews" "
Rating 8 - Good. 43 out of 118 reviews" "
Rating 6 - Okay. 31 out of 118 reviews" "
Rating 4 - Poor. 12 out of 118 reviews" "
Rating 2 - Terrible. 7 out of 118 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

6/10 Okay

Claudine

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very helpfull staff, good breakfast and conviniant location
Stayed 1 night in Sep 2019

6/10 Okay

Geoffrey

Liked: Cleanliness
Stayed 1 night in Jun 2019

6/10 Okay

James

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good parking!
Receptionist was friendly and very welcoming. Good location and secure parking outside in a proper parking courtyard. Room was basic bed was ok but that’s about it rest was very basic and tired. Shower was broken and was just an attachment over an old bath this is a €10 fix and is easy so I find this inexcusable. All in all I would stay here again for a night as it was cheap and I like secure parking.
Stayed 1 night in Nov 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

HAndrew, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seedy and tired
Seedy, tired hotel in a grotty location. Rooms not on the noisy street face on to a dreary gap between buildings. My daughter's room was covered in dog hairs. Weak coffee and tasteless hot chocolate at breakfast. Very disappointing for a Logis de France. Avoid.

8/10 Good

ewen watt, dalgety bay

Liked: Staff & service
2 NIGHTS AT ST JACQUES
Convenient central location in Valence-8 kms from TGV station- with secure car park adjacent,but it costs 6 euros per night! Hotel is OK for short stay but it and bedrooms are in need of upgrade and re-paint. Clean linen and towels supplied. Shower is in the bath but at least hot! Small lift to floors 2 and 3. Breakfast costs 7 euros 50 for croissants, cheese/cold meat choice,fruit juices and excellent coffee-as much as you want!. Own brasserie next door is popular and offers varied menu choice at reasonable prices. Staff at reception and in bar/brasserie were friendly and helpful. Overall good budget value at 56 euros per room per night.

4/10 Poor

malik

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Correct sans plus
Bof bof , alarme incendie a 3 h du mat.... Matelas fatigué..... Ca va pour 1 nuit. Accueil et petit dej rien a redire. Hotel propre .
Stayed 1 night in Nov 2023

6/10 Okay

PHILIPPE

Business traveller
Etablissement un peu vieillot
Stayed 1 night in Sep 2023

8/10 Good

Jacqueline

Liked: Cleanliness
Stayed 2 nights in Oct 2023

10/10 Excellent

DAVID

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Christophe

Travelled with family
Frais de parking trop cher. Petit dejeuner pour les enfants aussi que pour adultes trop élevé
Stayed 1 night in Aug 2023
Response from La réception on 20 Aug 2023
Bonjour Monsieur,Nous vous remercions pour votre avis.Nous tenons à préciser que notre parking (7) est situé au centre-ville et est fermé.Quant aux petits déjeuners -8 par adulte et 6 par enfant, il s'agit d'un buffet varié sucré-salé.Nous espérons avoir le plaisir de vous accueillir de nouveau prochainement. Cordialement,

6/10 Okay

Alan

Business traveller
Stayed 1 night in Aug 2023

10/10 Excellent

Morgane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Linda

Stayed 2 nights in Jun 2023

6/10 Okay

Christiane

Stayed 1 night in Jun 2023

10/10 Excellent

Daniele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

6/10 Okay

Simon

Travelled with partner
Disliked: Property conditions & facilities
Vriendelijke eigenaar het hotel heeft wel zijn beste tijd gehad.wel goede bedden. Het is redelijk gezien de prijs.ontbijt ook goed.
Stayed 1 night in May 2023
Response from ed on 26 May 2023
Bonjour merci pour votre commentaire nous serons ravis de vous accueillir à nouveau

8/10 Good

Lisette

Stayed 1 night in May 2023

8/10 Good

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities
Good beds, near the train station, cheap. The rain shower was great. The hand shower had almost no water coming out, strange
Stayed 1 night in May 2023

6/10 Okay

Muriel

Business traveller
Liked: Staff & service
L'accès est parfait L'emplacement est très approprié aux piétons La possibilité de stationnement est parfaite L'accueil du personnel est très agréable
Stayed 1 night in Mar 2023

10/10 Excellent

Naida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ce que j'ai aimé cest la proximité, il est pratique pour aller en ville à pied. Les chambres sont grande, mais le seul souci c'était l'eau chaude au début y avait tres peu, mais apres le 2 ème jour sa allait.
Stayed 2 nights in Mar 2023

4/10 Poor

Stefano

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2023

8/10 Good

Angelique

Liked: Cleanliness, staff & service, room comfort
hotel convenable pour le prix
ras la chambre était nickel , la seule chose qui m'a dérangée cest la forte odeur de cigarette dans le couloir du 2 eme etage
Stayed 2 nights in Jan 2023

2/10 Terrible

Mariana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

8/10 Good

Yves

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Frederic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
un séjour agréable
Stayed 1 night in Oct 2022

8/10 Good

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

Virginie

Stayed 1 night in Sep 2022

8/10 Good

carine

Liked: Cleanliness
Disliked: Property conditions & facilities
Modeste mais très bien placé
Hôtel extrêmement bien placé, à 5min à pied de la vieille ville. Je me joins toutefois aux autres avis, l’hôtel mériterait un bon coup de neuf : moquette dans les chambres et la salle de bain… Mais c’est très propre. Le wifi n’est pas de bonne qualité c’est dommage également d’autant plus que la 4G est très faible dans les chambres.
Stayed 2 nights in Jul 2022

8/10 Good

Manfred

Liked: Cleanliness, staff & service
Zentral gelegen, gutes Preis-Leistungsverhältnis.
Stayed 1 night in Jul 2022

6/10 Okay

Delphine

Liked: Staff & service
Disliked: Property conditions & facilities
Accueil très chaleureux et souple. Lit propre et de bonne qualité. Chambre mériterait un rafraîchissement. Isolation phonique inexistante.
Stayed 1 night in Jun 2022

10/10 Excellent

Nicolas

Stayed 1 night in Jun 2022

6/10 Okay

Jean

Business traveller
Liked: Cleanliness
Stayed 1 night in May 2022

8/10 Good

YCSOS

Stayed 1 night in May 2022

10/10 Excellent

Aya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très satisfaite, comme toujours! A recommander.
Très satisfaite, comme toujours! A recommander. Il est propre, Le petit déjeuner fut plutôt bien, Un personnel à l'écoute et très sympathique Des ascenseurs faciles d'accès. WIFI fonctionnel. Une chambre avec un grand lit confortable avec prises murale facile d'accès. Une salle de bain propre et moderne
Stayed 1 night in Mar 2022

6/10 Okay

Thomas

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Feb 2022

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness
Decevant
Hotel tres vieillisant, hygiene de la literie a revoir car des taches sur les matelas et ceux malgre quelque chambre verifier, jointure de douche jauni, etat de la multi prise dans la cuisine du bas degoutante, le vide café moisi, acceuil cependant tres sympathique et receptionniste a l'écoute, ce n'est malheureusement pas suffisant et je ne recommande pas cette hotel
Stayed 2 nights in Mar 2022

6/10 Okay

Brigitte

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Convenable
Stayed 1 night in Mar 2022

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel
Tout est parfait sauf l’isolation phonique. Un conseil : rappeler aux clients à leur arrivée les règles élémentaires de bon voisinage relatives au bruit.
Stayed 2 nights in Jan 2022

10/10 Excellent

Yves

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel bien tenu .. personnel accueillant
Stayed 1 night in Nov 2021
Response from ed on 7 Dec 2021
bonjour Monsieur merci pour votre message. Nous serons ravis de vous accueillir à nouveau. cdt la réception

8/10 Good

Gérard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Proche de la gare et de la vielle ville pitoresque
Stayed 4 nights in Nov 2021
Response from ed on 20 Nov 2021
bonjour Monsieur nous vous remercions pour votre message et espérons vous revoir une prochaine fois. la réception

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from ed on 20 Nov 2021
bonjour Madame merci pour votre message et au plaisir de vous revoir. cordialement la réception

6/10 Okay

Adeline

Stayed 2 nights in Oct 2021
Response from ed on 20 Nov 2021
bonjour Madame merci pour le message, nous ferons notre maximum pour que votre séjour soit le plus agréable possible. la réception

6/10 Okay

Vincent

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from ed on 20 Nov 2021
bonjour Monsieur merci pour votre message. nous nous efforcerons à apporter les meilleures réponses à vos commentaires. cordialement

10/10 Excellent

Christophe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from ed on 27 Sept 2021
merci pour votre message. au plaisir de vous revoir. la réception

4/10 Poor

GRAZIELLA

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Djamel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfait
Mon séjour s'est bien passé. L'hôtel est propre et silencieux.
Stayed 1 night in Mar 2021
Response from ed on 13 May 2021
merci pour votre message. a bientot

6/10 Okay

patrick

Travelled with family
Disliked: Property conditions & facilities
Environnement
Stayed 1 night in Aug 2020
Response from la réception on 31 Aug 2020
Merci pour votre commentaire, nous espérons vous revoir bientôt chez nous. Cordialement