Front of property

Reviews of Logis Hôtel et Restaurant Ludik

3 out of 5
Logis Hôtel et Restaurant Ludik
Domaine Lespinassat, 9 route d'Agen, Bergerac, Dordogne

Reviews

8.6

Excellent

Rating 10 - Excellent. 53 out of 109 reviews" "
Rating 8 - Good. 35 out of 109 reviews" "
Rating 6 - Okay. 15 out of 109 reviews" "
Rating 4 - Poor. 5 out of 109 reviews" "
Rating 2 - Terrible. 1 out of 109 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Mark

Travelled with family
A workman started metal grinding just outside of my room @ 9:10am The website was a bait & switch- when I paid. I was told that the hotel was temporarily closed and chose another property after I had paid. No Good For Expedia, plus it was 20 euros more than what I had selected.
Stayed 1 night in Oct 2023
Response from The team Ludik on 10 Oct 2023
Sir, I think you have a serious problem. You left without paying and stole this day from us. We don't understand anything about the problems you encountered with the Expedia platform, nor your bait stories nor your temporarily closed hotel (perhaps to try to justify your steal) but it does not give you the right to steal! You now have a debt to pay of 60 on our restaurant. You consumed both food and drinks and you voluntarily left without paying. Please get back to us quickly otherwise we will be obliged to file a police complaint against you.

8/10 Good

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
A good quality hotel.
Stayed 1 night in Dec 2022
Response from The Ludik Team on 4 Feb 2023
We're happy to read your feedback.Best regards and see you soon

8/10 Good

Paula

Liked: Cleanliness, property conditions & facilities, room comfort
Early birds
Stayed 1 night in Sep 2022
Response from La team Ludik on 17 Oct 2022
Merci de votre séjour et de la note donnée à notre établissement.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Taxi
The Hotel is well situated for airport and the City . Problem is lack of transport ie shortage of Taxis .Evening meal menu is limited .
Stayed 2 nights in Aug 2022
Response from The Ludik Team on 26 Aug 2022
thank you for your report. we prefer vtc than taxi but it's true during the summer taxi is overbooked. during your stay we had a unique menu based on fresh produce at 21 and 5 hot or cold plates based on fresh and local produce. 199 / 5 000Résultats de traductionwe prefer quality over quantity. And next year if all goes well we will expand our proposals to 100% local homemade burgers in addition to our current proposals ;D 39 / 5 000Résultats de traductionlooking forward to welcoming you again.

10/10 Excellent

Penny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from The Ludik Team on 25 Aug 2022
thank your for your excellent feedback. looking forward to welcoming you again. The team Ludik

6/10 Okay

Paul

Stayed 1 night in Jul 2022
Response from the teaml ludik on 25 Aug 2022
thanks

4/10 Poor

Rob

Business traveller
Liked: Staff & service
restless stay
Poor air con and bitten by bugs all through the night
Stayed 2 nights in Aug 2020
Response from The Ludik Team on 11 Aug 2020
Hello and what a shame to read your feelings until after your arrival. We are available all day and evening in the event of a problem and above all to make your stay a success. After checking, the air conditioning in the room where you were is perfectly functional. We could have explained its use to you or even programmed it for you so that your night was peaceful. Unfortunately, we cannot guarantee the absence of insects in your room if you open the window during the night. Best regards,

8/10 Good

John

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019
Response from La Team Ludik on 29 Oct 2019
Merci pour cette bonne notation !

10/10 Excellent

Sebastien

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel. 10/10
Absoloutely amazing for a stay before a flight. Room fantastic and swimming pool perfect!
Stayed 1 night in Aug 2019
Response from La Team Ludik on 27 Oct 2019
Thank you a lot for your kind comment ! We are glad that you enjoyed your stay at Ludik ! Indeed, we are very good located, near the airport, and that a good excuse to have a little stopover in our hotel and bordgames bar !

10/10 Excellent

Rob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel - came back for a repeat visit !
Lovely hotel based on a games theme - great for a family of four. Liked it so much that we cancelled our last night in another location to come back to Ludik for Reveurs. Nice restaurant just opposite and hotel also has a pool. Loads of games to play (for all ages). Highly recommended.
Stayed 1 night in Aug 2019
Response from La Team Ludik on 27 Oct 2019
Just a little note to say thank you very munch for your comment. We are delighted that you enjoyed your restfull and funny stay ! We hope to see you soon again!

10/10 Excellent

Verified traveller

Liked: Cleanliness
Lovely staff and very helpful, clean room, good location
Stayed 1 night in Aug 2019
Response from The team Ludik on 11 Oct 2019
Thank you very much for your report. We enjoy to know you appreciated your stay.

2/10 Terrible

Verified traveller

Stayed 1 night in Aug 2019
Response from La Team Ludik on 29 Oct 2019
Bonjour, nous sommes désolés que votre séjour n'ait pas été à la hauteur de vos attentes. Cependant, il aurait été plus constructif de nous détailler votre ressenti négatif à la réception ou via ce commentaire. Notre univers Ludik place en priorité les notions d'échange, de communication et de partage...Nous avons donc l'oreille attentive, et aurions été ravis de vous aider, dommage !

4/10 Poor

Toolbelter, Latvia

Disliked: Room comfort
Good Value But Very Noisy
Upsides - Good Location. Not Expensive. Clean. Pleasant staff. Down sides - Poorly constructed for sound insulation so the sounds of other guests in their rooms is very intrusive. Breakfast at 9Euros is not good value - First guests consumed all of the eggs and fruit and mini pastries are no substitute for standard croissants.
Stayed 1 night in Sep 2018
Response from The Ludik team on 28 Oct 2018
Hello, We note with regret that you have not enjoyed your stay. We make every effort to welcome you in the best conditions. We have recently renovated our entire reception and breakfast area and we are happy that all guests tell us good except you. We would be happy to know which airport we copy us, thank you for telling us occasionally. We regret not knowing your name as your identity is hidden behind a pseudonym. Some customers can sometimes be a noisier than others, do not hesitate to let us know next time, we will quietly ask them to respect the tranquility of their neighbor. Know that we prepare each mornings enough quantities of breakfast for all of our guests. For example, we always plan at least one egg per person and one to two fruits. In case of unusual additional consumption, we will bake pastries again to satisfy our customers. We do not have a chicken on the spot to add extra eggs. Our breakfast is very good for the price. We would like to remind you of all the items on offer: Coffees (7 proposals), teas and herbal teas (8 proposals), chocolate, orange juice, natural yoghurt, fruit yogurt, compote, gruyere, mimolette, camembert, ham, salami , bacon, sweet butter, half-salted butter, baguette, croissant, raisin bread, chocolate, brioche, four-quarter, pancake, cereal, muesli, 3 dried fruit, fruit basket of the moment (5 varieties), jams (6 varieties), nutella, madeleine, egg. Ludikement

8/10 Good

Thomas, Notts UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel well situated close to main road.
Comfortable hotel situated close to Airport and Bergerac,convenient for good road network.
Stayed 1 night in Sep 2018
Response from The Ludik team on 28 Oct 2018
Good morning and thank you very much for your report. We work to improve signage. we are fortunate to be the closest hotel to the airport and to be close to the city center Best regards,

8/10 Good

Moana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were only planning on staying one night here, but we had mechanical problems with our motorcycle and ended up staying a second night. The proprietors were kind enough to let us store all of our gear in a conference room while we figured out the bike issues.
Stayed 1 night in May 2018
Response from The Ludik team on 17 Jun 2018
Thanks you for your kind comments ! We hope your trip after that is better. Looking forward to welcoming you next time.

8/10 Good

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay.
It was a pleasant night in a clean and comfortable room. The area is very quiet and close to the airport.
Stayed 1 night in May 2018
Response from The Ludik team on 1 Jun 2018
Hello, Thanks a lot for your feedback . Have a good trip !

8/10 Good

I., toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, the management was very nice.
We arrive late and stayed only for one night, but it was nicer than we expected
Stayed 1 night in Mar 2018
Response from The Ludik team on 16 Apr 2018
Thanks you for your comment.

8/10 Good

Nicolas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Xavier

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon accueil, restaurant à côté, chambre sympa et moderne, parfait
Stayed 1 night in Nov 2023

10/10 Excellent

marc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très sympa,avec du personnel lui aussi très sympa. Le restaurant a côté est très bon et très cool.
Stayed 1 night in Oct 2023

8/10 Good

Laurence

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour parfait
Stayed 1 night in Sep 2023

10/10 Excellent

Jg

Stayed 1 night in Sep 2023

4/10 Poor

Bruno

Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from The team Ludik on 6 May 2023
thank you for your very good feedback

10/10 Excellent

Élodie

Stayed 1 night in Mar 2023
Response from La Team Ludik on 22 Mar 2023
Bonjour et merci pour votre excellent notation !Au plaisir de vous réaccueillir.

10/10 Excellent

Jg

Stayed 1 night in Feb 2023
Response from La team Ludik on 15 Mar 2023
Bonjour et merci pour votre retour.Au plaisir de vous accueillir à nouveau

10/10 Excellent

PIERRE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Propre, Pro, Pratique avec le resto à côté. Top
Stayed 1 night in Feb 2023
Response from La team Ludik on 11 Feb 2023
Bonjour, Nous sommes ravis que vous ayez apprécié votre séjour chez nous. Au plaisir de vous accueillir à nouveau lors d'une prochaine venue !

10/10 Excellent

Eric

Stayed 1 night in Nov 2022
Response from La team Ludik on 7 Dec 2022
bonjour et merci pour votre retour. Au plaisir de vous accueillir à nouveau !

8/10 Good

HACHE

Stayed 1 night in Oct 2022
Response from La team Ludik on 7 Dec 2022
bonjour et merci pour votre retour. Au plaisir de vous accueillir à nouveau !

10/10 Excellent

MIKAEL

Stayed 1 night in Oct 2022
Response from La team Ludik on 17 Oct 2022
Merci de votre séjour et de la note donnée à notre établissement.

10/10 Excellent

Raymonde

Stayed 1 night in Jun 2022
Response from La team Ludik on 17 Oct 2022
Merci de votre séjour et de la note donnée à notre établissement.

6/10 Okay

Mats

Liked: Cleanliness, staff & service
Litet trångt rum dusch handikappanpassad vatten över hela rummet efter dusch
Stayed 1 night in Sep 2022

10/10 Excellent

richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien ras le repas était excellent bravo au chef et le personnel était très accueillant et bienveillant
Stayed 1 night in Sep 2022
Response from La team Ludik on 17 Oct 2022
Merci de votre séjour et de la note donnée à notre établissement Nous apprécions vos commentaires.

10/10 Excellent

Geffrey

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
Stayed 3 nights in Aug 2022
Response from La team Ludik on 17 Oct 2022
Merci de votre séjour et de la note donnée à notre établissement. Nous apprécions vos commentaires.

6/10 Okay

giuseppe

Travelled with group
Speciale niente. Struttura trascurata
Stayed 2 nights in Aug 2022
Response from La team Ludik on 25 Aug 2022
Grazie per il tuo eccellente commento. Nessuna informazione su di esso, nessuna capacità di comprendere i tuoi sentimenti personali. Niente di speciale nel tuo commento. Hai prenotato una camera classic senza cabina doccia e non superior. Vi invito a prenotare una superior la prossima volta. Sei venuto di mercoledì ecco tutti i servizi di cui hai beneficiato una piscina soleggiata, una ludoteca con più di 1000 giochi da tavolo, un menu unico fatto con prodotti freschi con amore e il nostro bar immersivo che ti immerge negli anni 1900 con cocktail , tapas e gioco di fuga. Penso che alla fine sia il tuo commento a essere trascurato. Sentiti libero di essere un po' più dettagliato la prossima volta. Non vedo l'ora di darti il benvenuto di nuovo. La squadra Ludik

6/10 Okay

Msv

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Gilles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel pas très nouveau mais propre , un bel accueil et un bon service. Le personnel à toujours le sourire très agréable
Stayed 1 night in May 2022
Response from La team Ludik on 28 Jun 2022
Bonjour et merci pour votre retour. Nous sommes heureux que les qualités de notre accueil vous aient plu

8/10 Good

olimpia

Stayed 1 night in Apr 2022

8/10 Good

Anne-Laure

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from La team Ludik on 2 Feb 2022
Bonjour et merci pour votre appréciation. Au plaisir de vous accueillir à nouveau.

8/10 Good

Patricia

Business traveller
Liked: Cleanliness
Decu par la chambre vieillotte Pas de gel douche ds le distributeur Chasse d eau fuit et tres bruillante
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from La team Ludik on 10 Oct 2021
Bonjour et merci pour votre excellent retour !

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from La team Ludik on 20 Sept 2021
Bonjour et merci pour votre excellent retour !

8/10 Good

Michel

Stayed 1 night in Sep 2021
Response from La team Ludik on 20 Sept 2021
Bonjour et merci pour votre excellent retour !

6/10 Okay

Piotr

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
A renover
Hotel vieillissant chambres meriteraient d’être rénové,
Stayed 1 night in Aug 2021
Response from La team Ludik on 31 Aug 2021
Nous venons de lire votre ressenti, Monsieur piotr n'hésitez pas à prendre une chambre supérieure la prochaine fois, elle conviendra sûrement plus à votre exigence

8/10 Good

Hans-Georg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Für die Durchreise oder einen kurzen Aufenthalt se
Neues Gebäude, freundliches Personal , schwimmbad beim Hotel, aber relativ weit weg vom Zentrum
Stayed 1 night in Aug 2021
Response from Das Ludik-Team on 27 Aug 2021
Hallo und vielen Dank für Ihr tolles Feedback. Wir freuen uns, dass Sie unseren Platz und unseren Empfang genossen haben. Wir freuen uns, Sie wieder begrüßen zu dürfen.

10/10 Excellent

jerome

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from La team Ludik on 27 Aug 2021
Bonjour et merci pour votre excellent retour !

10/10 Excellent

Christophe

Stayed 1 night in Jul 2021
Response from La team Ludik on 20 Sept 2021
Bonjour et merci pour votre excellent retour !

8/10 Good

Yannick

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2021
Response from La team Ludik on 20 Sept 2021
Bonjour et merci pour votre excellent retour !

10/10 Excellent

MICHEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
séjour d'une nuit .Calme , confortable , qualité de service irréprochable , hôtel à recommander .
Stayed 1 night in Jul 2021
Response from La team Ludik on 27 Aug 2021
Bonjour et merci pour votre excellent retour !