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Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Mercure Hotel Dortmund City

3 out of 5

Photo gallery

Featured image
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Guest reviews

4.1 out of 5 Very good
316 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Air conditioning
Breakfast Available
Business Services
Parking Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays

Map

Kampstr. 35-37, Dortmund, NW

Explore the area

Popular LocationSt. Reinold's Church5 min walk
Popular LocationThier-Galerie6 min walk
Popular LocationOrchestra Center NRW7 min walk
AirportDortmund (DTM)34 min drive

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  • Standard Room, 1 Single Bed

    Photos of Standard Room, 1 Single Bed

    5/5 guest room rating

    Room amenities

    • 172 sq ft
    • Sleeps 1
    • 1 Single Bed
    More detailsStandard Room, 1 Single Bed

  • Superior Room, 2 Single Beds

    Photos of Superior Room, 2 Single Beds

    4.3/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 2 Single Beds
    More detailsSuperior Room, 2 Single Beds

  • Standard Double Room, 1 Double Bed

    Photos of Standard Double Room, 1 Double Bed

    4.4/5 guest room rating

    Room amenities

    • 204 sq ft
    • Sleeps 3
    • 1 Double Bed
    More detailsStandard Double Room, 1 Double Bed

  • Privilege, Double Room, 1 Double Bed

    Room amenities

    • Sleeps 3
    • 1 Double Bed
    More detailsPrivilege, Double Room, 1 Double Bed

About this area

Dortmund

Near a metro station, Mercure Hotel Dortmund City is in an area with great shopping. The area's natural beauty can be seen at Westfalenpark Dortmund, while Westfalenhallen and Starlight Express Theater are cultural highlights. German Football Museum and Museum of Natural History are also worth visiting.
Visit our Dortmund travel guide
Map
View in a map
Popular Location

What's nearby

  • St. Reinold's Church - 5 min walk
  • Thier-Galerie - 6 min walk
  • Orchestra Center NRW - 7 min walk
  • Dortmunder U - 10 min walk
  • Museum Ostwall - 12 min walk

Getting around

  • Kampstrasse U-Bahn - 1 min walk
  • Dortmund Central Station - 6 min walk
  • AirportDortmund (DTM) - 34 min drive

Restaurants

  • Lobby Bar — 1 min walk
  • Flayva Coffee and Tea Lounge - 4 min walk
  • Domicil - 4 min walk
  • IRoom - 4 min walk
  • Taj Mahal - 4 min walk

About this property

Mercure Hotel Dortmund City

3-star Dortmund hotel in Dortmund City Centre, near Westfalenhallen
This smoke-free hotel features a bar/lounge, a business centre and a meeting room. WiFi in public areas is free. Other amenities include self parking, dry cleaning and laundry facilities. All 82 soundproofed rooms provide free WiFi, free wired Internet and minibars. For a bit of entertainment, guests will find TVs with satellite channels, and other amenities include room service and coffee makers.
Mercure Hotel Dortmund City offers 82 forms of accommodation with minibars and a safe. Televisions come with satellite channels and pay-per-view films. Bathrooms include a shower.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking: EUR 9 per day

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 18 per person
  • 1 bar
  • Room service available

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • German

Business services

  • 1 meeting room
  • Business centre
  • Conference space (560 square feet)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Shower

Entertainment

  • Films for purchase
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

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Guest rating 4+
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Policies

Check-in

Check-in between 3 PM and midnight
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A 7.5 per cent city/local tax will be charged

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 18 per person (approximately)
  • Self-parking fee: EUR 9 per day
  • Pet fee: EUR 15 per pet, per night
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Mercure Dortmund City
Mercure Hotel Dortmund City
Accor Hotel Dortmund City
Mercure Dortmund City Dortmund
Mercure Hotel Dortmund City Hotel
Mercure Hotel Dortmund City Dortmund
Mercure Hotel Dortmund City Hotel Dortmund

Frequently asked questions

Can I cancel my reservation for free at Mercure Hotel Dortmund City and receive a full refund?
Yes, Mercure Hotel Dortmund City offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure Hotel Dortmund City cancellation policy on our site for more details about any exclusions or requirements.
Is Mercure Hotel Dortmund City pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night.
How much is parking at Mercure Hotel Dortmund City?
Self-parking is available for EUR 9 per day.
What time is check-in at Mercure Hotel Dortmund City?
Check-in is from 3 PM to midnight.
What time is check-out at Mercure Hotel Dortmund City?
Checkout is at noon.
Where is Mercure Hotel Dortmund City located?
Located in Dortmund City Centre, this hotel is 0.1 mi (0.2 km) from Westenhellweg Street and within 3 miles (5 km) of Signal Iduna Park and Westfalenhallen. Westfalenpark Dortmund is 2.1 mi (3.4 km) away. Kampstrasse U-Bahn is only a 2-minute walk and Reinoldikirche U-Bahn is 7 minutes.
4.1
Very good
5 - Excellent
101
4 - Good
152
3 - Okay
51
2 - Poor
9
1 - Terrible
3

4.3/5

Cleanliness

4.1/5

Staff & service

3.7/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Travelled with partner, Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
good location mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm
Stayed 1 night in Feb 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for access to train station to travel to watch BVB.
Stayed 1 night in Jan 2020

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, near train and subway station.
Stayed 1 night in Dec 2019

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas Markets with friends
We chose this hotel for our trip to the Christmas markets and the location was great.
Stayed 2 nights in Nov 2019

3/5 Okay

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, but extremely noisy.
The hotel is nice, rooms are comfy, breakfast is decent and the staff are efficient and friendly - the stay was good from that perspective. The issue is that one section of the hotel is very near an all night bar that is incredibly loud until 5am over the weekend. The noise was only on the Friday and Saturday night, but it made it virtually impossible to sleep. I was not the only guest complaining as I heard a number of others. While that isn't the hotel's fault, had I known I would not have chosen to stay there. So probably a great hotel for weekday visits, but best avoided on the weekend unless you can be guaranteed a room on the quieter sides.
Stayed 5 nights in Sep 2019

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