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Hotel Excelsior

Photo gallery for Hotel Excelsior

Featured image
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
View from Room
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Overview of Hotel Excelsior

Hotel Excelsior

4 out of 5

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast available
  • Business services
  • Parking available
  • Bar
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Lange Straße 1, Dortmund, NW, 44137

Explore the area

  • Popular LocationDortmunder U4 min walk
  • Popular LocationSt. Reinold's Church12 min walk
  • Popular LocationOrchestra Center NRW13 min walk
  • AirportDortmund (DTM)13 min drive

Choose dates to view prices

About this area

Dortmund

Located in Dortmund, Hotel Excelsior is in the city centre and near a metro station. Westfalenhallen and Starlight Express Theater are cultural highlights of the area. German Football Museum and Museum of Natural History are also worth visiting. Guests appreciate the hotel's central location.

What's nearby

  • Dortmunder U - 4 min walk
  • Thier-Galerie - 6 min walk
  • German Football Museum - 7 min walk
  • St. Reinold's Church - 12 min walk
  • Orchestra Center NRW - 13 min walk

Restaurants

  • Lobby Bar — 1 min walk
  • Ruanthai Thai Imbiss - 4 min walk
  • Hövels Hausbrauerei - 4 min walk
  • Moog - 4 min walk
  • View - 5 min walk

Getting around

  • Westentor U-Bahn - 3 min walk
  • Dortmund Central Station - 9 min walk
  • Dortmund (DTM) - 13 min drive

About this property

Hotel Excelsior

4-star Dortmund hotel in Innenstadt-West, near Thier-Galerie
A bar/lounge, self parking and a business centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk and free newspapers. All 54 rooms offer in-room free WiFi, flat-screen TVs with cable channels, and hairdryers. Safes, showers and phones are among the other amenities that guests will find.
Hotel Excelsior offers 54 forms of accommodation with a safe and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

This Dortmund hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of guide to reopening holiday rentals (DTV & DFV - Germany)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 15.00 per day)

Food and drink

  • To-go breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: EUR 12.90 for adults and EUR 6.45 for children
  • 1 bar/lounge

Family friendly

  • Free cots/infant beds

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Languages spoken

  • English
  • German

Business services

  • Business centre

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in fee: EUR 15
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 15

Special check-in instructions

The check-in location differs from the property location; to check in, go to Hoher Wall 38
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for to-go breakfast: EUR 12.90 for adults and EUR 6.45 for children (approximately)
  • Self-parking fee: EUR 15.00 per day
  • Early check-in fee: EUR 15 (subject to availability)
  • Late check-out fee: EUR 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express and debit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Novum Hotel Excelsior Dortmund
Novum Hotel Excelsior
Novum Excelsior Dortmund
Novum Excelsior
Hotel Excelsior Hotel
Novum Hotel Excelsior
Hotel Excelsior Dortmund
Hotel Excelsior Hotel Dortmund

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 49 out of 94 reviews
5 - Excellent 52%
Rating 4 - Good. 28 out of 94 reviews
4 - Good 30%
Rating 3 - Okay. 8 out of 94 reviews
3 - Okay 9%
Rating 2 - Poor. 6 out of 94 reviews
2 - Poor 6%
Rating 1 - Terrible. 3 out of 94 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.3/5

Staff & service

4.4/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff, if hotel could provide fridge,and a tea kettle that would make customers more happy, I would recommend this hotel for value for the money,reasonable price good comfort
Stayed 7 nights in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night, July 2021
Very convenient central location. Building looks fancy from outside and inside. However, the basic double-bed room was definitely not special and the equipment was quite Standard and slightly dated. In general, I can recommend the place due to the price-quality and it’s convenience. Just do not expect a luxury stay
Stayed 1 night in Jul 2021

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021