Disappointing stay. Arriving at 6pm to check in I was asked if I would like to eat in the restaurant but then bizarrely immediately told it was full - why even ask? On responding to say I was hoping so since it was a long day the lady at reception seemed really accommodating saying she would go check. However when getting to the restaurant, at the allocated time, the professionalism of staff seemed to go out the window. Had to sit and listen to a constant beeping behind me due to the fire door being open. When questioned if it could be closed (even the sign on the door said ‘keep closed’) I was told no. On check in, due to covid rules I was informed I needed to book a breakfast slot. Although immediately told the restaurant was almost full and I could only go down at one of two slots - way earlier than I intended. As it was just myself staying I booked a single room. Layout of the room made things awkward, nowhere in the bathroom to store/hang a towel, the radiator looked like it needed changing many moons ago, unless you are 6ft you couldn’t reach the blinds to close/open, you also needed to close the bathroom door in case of setting off the fire alarm. Overall not the best of stays and I haven’t even had breakfast yet.