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Reviews of Riverbank B&B

3 out of 5
Riverbank B&B
No.138 Jing An 1st Road, Dongshan, Yilan County

Reviews

7.0

Good

Rating 10 - Excellent. 8 out of 40 reviews" "
Rating 8 - Good. 12 out of 40 reviews" "
Rating 6 - Okay. 15 out of 40 reviews" "
Rating 4 - Poor. 2 out of 40 reviews" "
Rating 2 - Terrible. 3 out of 40 reviews" "

7.6/10

Cleanliness

7.2/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service
Very rural area but staff is very helpful. 50 text
Stayed 2 nights in Dec 2018
Response from RiverBank on 16 Jan 2019
謝謝您寶貴的意見

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness
放空的住宿環境
環境很清幽，但是隔音不是很好，會聽到隔壁進進出出的聲音
Stayed 1 night in Dec 2018
Response from Yan on 25 Feb 2019
謝謝您提供的寶貴意見

10/10 Excellent

Chun Hao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
讚
宜蘭的氣候較為濕冷 被子有點不夠的感覺 不過房間很大 很讚
Stayed 1 night in Dec 2018
Response from Yan on 25 Feb 2019
謝謝您提供的寶貴意見

10/10 Excellent

Yen Cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Yan on 30 Oct 2018
謝謝您的光臨

8/10 Good

chiayi

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

10/10 Excellent

yu feng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from 凱莉 on 9 Apr 2018
謝謝

6/10 Okay

CHIEN CHIH

Liked: Staff & service, property conditions & facilities

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
沒有河岸景觀的河岸景觀民宿
房間有異味, 冷氣不夠凍, 房內多蚊, 隔音極差, 浴室通風嚴重不足, 地點難找, 只是3層高平房完全沒有河岸景觀可言, wifi不能連接, 床是榻榻米並不是正式床, 早餐好像放了數天不吃也罷
Stayed 1 night in Aug 2017

8/10 Good

CHENG

Liked: Cleanliness, staff & service, room comfort
還OK
整體來說，還算不錯，老闆很親切，附近環境很幽靜，度假的感覺還不錯，晚上都很安靜，早餐就需要加強了，能多一點選擇，會更好。
Stayed 2 nights in Jul 2017
Response from Kelly on 12 Nov 2017
謝謝指教

8/10 Good

PEI YUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017
謝謝你

10/10 Excellent

chao fen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體舒適感優，但位置較偏僻，早餐清粥小菜還可以
Stayed 1 night in Aug 2017
謝謝你的住宿希望有緣再為你服務

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
早餐都是醬菜類
Stayed 1 night in May 2017

8/10 Good

Chin ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體優良
主人好客 可與主人泡茶聊天。早餐中式稀飯 我吃素也會特別炒青菜。 附近有河堤 早起風景超美。 附近安靜。網路暢通。 停車可聽在內院。前院有池塘。
Stayed 1 night in May 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
房裡有老鼠
房間很潮濕，價位很貴，但是裡面看起來就像一般大學宿舍，應有的設施也沒有。一進去房間，床上有一個老鼠屎，通知房東處理，房東那不是老鼠屎，卻也說不出所以然。晚上睡覺確實有老鼠在跑，隔天早上又看見新的老鼠屎，跟房東說，卻沒做出任何處理。只能自認倒楣。
Response from 凱莉 on 16 Jun 2017
當下我們已經跟你們換過全部床單備品，也跟你們解釋鄉下地方壁虎比較多那是壁虎屎，你們就説要我們怎麼賠償你們，我們也很誠心問你們要怎麼賠償你們。是你們趕時間並没有回應而已。希望下次有機會再為你們服務也希望你們的留言必須是事實謝謝指教

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

10/10 Excellent

Chih-hou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
河岸民宿的床十分舒適
比較晚到達，不過三人房的床十分的舒適，浴室空間很大，雖然早餐部分比較簡單，不過在民宿後方的魚池很多魚，水池有滿滿的蝌蚪，小朋友玩得很開心。

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

2/10 Terrible

Verified traveller

Disliked: Staff & service
請以樸人的心情 入住

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
老闆很親切
Response from General Manager on 2 Mar 2017
謝謝有緣再見

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
老闆態度冷漠，離開時沒正眼我們一眼，房間內只有廁所裡有一些衛生紙，房間內部無衛生紙。房間隔音差。整體評價中下。四人房寬敞且乾淨，有電梯且床是雙人加大。
Response from General Manager on 2 Mar 2017
謝謝

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
離市區稍遠
離市區稍遠，開車要10分鐘左右。 但離一些景點如清水地熱/梅花湖則是很近很方便。
Response from General Manager on 2 Mar 2017
謝謝有緣再見

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
隔音很差 住宿的客人很吵
Response from General Manager on 2 Mar 2017
謝謝 下次會注意

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
好客的主人家
我們駕車前往，跟GPS走到後門，要自行找路到正門。環境及不錯，佈置用心。晚十一時後進出需先通知，在民宿範圍內需換拖鞋。早餐為家庭式自助早餐。
Response from kelly on 2 Mar 2017
謝謝你下次有緣再見

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間安靜舒適,缺點(pm)11點門禁

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

6/10 Okay

Chun-Nan, Taipei

Liked: Cleanliness, room comfort
住宿地點離宜蘭的羅東/三星/冬山等等的景點極為便利. 進入大門時,有一股難以接受的鞋臭味,建議改善.

6/10 Okay

Yu-Ting, Hsinchu

不喜歡室內脫鞋共用，早餐還算ok。

8/10 Good

WEI-LING, 台灣

Liked: Staff & service, property conditions & facilities
住的很開心
地點比較郊區，所以便利性較低。白天租借腳踏車到附近繞一繞，空氣很清新，感覺很放鬆。老闆娘人很親切，離開還有抽獎活動，還加送我們伴手禮，非常貼心！

6/10 Okay

Wenhui

Liked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

Alex, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place to live in
very clean place with good view surrounding. only concern is the place is rather remote from city center, still to hire a taxi is convenient.

10/10 Excellent

amcking, taipei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
雖然地方有點不就腳，但是服務非常好，對客人的態度十分令人滿意。
在離開民宿的那天，遺留了一雙耳環在民宿的房間，但由於已經起程回到台北，所以致電到民宿負責人，希望他們望安排把耳環送到台北的酒店，他們也十分樂意為我立即用宅急便送到台北的酒店，讓我可以失而復得。

6/10 Okay

chien-jen, 台中

Disliked: Property conditions & facilities, room comfort
這次到宜蘭旅行住宿地方，沒想到有點小遠，較為偏僻，晚上溫度因為周圍區域空曠加上外面有水池使得房間溫度相當的冷！房內也沒有暖氣之類的設施，實為可惜！在浴室使用底板上的水沒有乾不知道是清潔後沒有擦乾還是...，在牆上的磁磚蠻明顯受到熱脹冷縮的關係有些爆裂用膠帶貼起來，雖說一個晚上兩千多塊的房間這些瑕疵都還可以接受，但溫度低到實在是讓人不想在房間多待，早餐很普通的清粥小菜，一樣跟許多住宿的民眾一樣有早上8點打電話進來叫你起床吃早餐，應該需要詢問一下的因為清粥小菜的話我可以考慮睡到要退房再起來...，下次會換間住住看。

10/10 Excellent

BAOMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Yen Ting

Disliked: Cleanliness, staff & service, room comfort
床太硬, 早餐油煙味太重
兩天一夜在宜蘭的之旅，這次唯一覺得錯愕除了床太硬外，兩天早上約六點～七點就會聞到油煙味。。並且準時八點就會打電話到房間告訴你要吃早餐（早餐時間只有8-9點）．我們是去度假呀．．附近什麼都沒有，要買東西務必得開車．下次應該會有更好選擇． If you want to be disturbed in the morning with breakfast call and cooking smell or gas!!, you could stay in this b&b. We really don't know why the breakfast serves only 1 hour and you must take it.. Better choice if there is ...

4/10 Poor

nien hsuan

Disliked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
An average stay
前台服務親切, 知道我們可能會在關門之後回來, 仍主動提供解決方式. 四人房空間很大, 打掃乾淨, 可惜浴巾過於老舊... 早餐中規中矩, 雖不差但也缺少亮眼之處.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
乾淨，優雅
還不錯，晚入住服務人員還會打電話確認

6/10 Okay

Patrick, HK

Liked: Staff & service
Disliked: Property conditions & facilities
離市區比較遠，击入都要坐的士，不方便。
早餐一般，設施也一般，但環境清静，空氣清新！離市區比較遠，不大方便。如能题供車輛接载就最好，房間没熱水壺供應比較不方便，希望可改善。