Elen's Castle Hotel

Photo gallery for Elen's Castle Hotel

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Individually decorated, individually furnished, iron/ironing board
Individually decorated, individually furnished, iron/ironing board
Individually decorated, individually furnished, iron/ironing board
Individually decorated, individually furnished, iron/ironing board

Overview of Elen's Castle Hotel

Elen's Castle Hotel

3.0 star property

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Restaurant
  • Bar
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
Dolwyddelan, Snowdonia, Dolwyddelan, Wales, LL25 0EJ

Explore the area

  • Popular LocationDolwyddelan Castle20 min walk
  • Popular LocationSwallow Falls12 min drive
  • Popular LocationMoel Siabod22 min drive
  • AirportAnglesey (VLY)65 min drive

Choose dates to view prices

About this area

Dolwyddelan

Elen's Castle Hotel is located in Dolwyddelan. Snowdonia National Park Visitor Centre and Betws-Y-Coed Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Snowdonia National Park and Mount Snowdon. St Grwst Church and Gwydir Uchaf Chapel are also worth visiting. Make sure you don't miss outdoor adventures like ziplining, hiking/biking trails and rock climbing, or hop on a bike for hire nearby and take a self-guided tour around Dolwyddelan.

What's nearby

  • Dolwyddelan Castle - 20 min walk
  • Llechwedd Slate Caverns - 7 min drive
  • Snowdonia National Park Visitor Centre - 9 min drive
  • Swallow Falls - 12 min drive
  • Moel Siabod - 22 min drive

Getting around

  • Dolwyddelan Station - 7 min walk

About this property

Elen's Castle Hotel

Eco-friendly inn with free breakfast and restaurant
A restaurant, a bar/lounge and a garden are available at this smoke-free inn. Free cooked-to-order breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a reception hall.
Elen's Castle Hotel offers 8 accommodations with a hairdryer and an iron/ironing board. Each accommodation is individually furnished and decorated. 24-inch Smart televisions come with digital channels. Guests can surf the web using complimentary wireless Internet access. Cots/infant beds (surcharge) are also available. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages spoken

English, French, Welsh

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site

Food and drink

  • Free cooked-to-order breakfast available daily 8 AM–9 AM
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Siabod

Things to do

  • Access to nearby health club
  • Access to nearby indoor pool

Family friendly

  • Access to nearby indoor pool
  • Cots/infant beds (surcharge)

Conveniences

  • No lifts
  • Reception hall

Guest services

  • Daily housekeeping
  • Luggage storage

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairwells
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Cots/infant beds (surcharge)
  • Heating

Bathroom

  • Hairdryer
  • Towels

Entertainment

  • 24-inch smart TV
  • Digital channels

Food and drink

  • Electric kettle

More

  • Individually decorated
  • Individually furnished
  • Iron/ironing board

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Policies

Check-in

Check-in from 3 PM - 10:30 PM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email 7 days before arrival with check-in instructions; your host will greet you
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)

Access methods

Host will greet you

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for GBP 10.0 per stay

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Crib (infant bed) fee: GBP 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Elen's Castle Hotel Betws-y-Coed
Elen's Castle Betws-y-Coed
Elen's Castle Hotel Conwy
Elen's Castle Conwy
Elen's Castle Hotel Dolwyddelan
Elen's Castle Dolwyddelan
Elen's Castle
Elen's Castle Hotel Inn
Elen's Castle Hotel Dolwyddelan
Elen's Castle Hotel Inn Dolwyddelan

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 12 out of 25 reviews
5 - Excellent 48%
Rating 4 - Good. 7 out of 25 reviews
4 - Good 28%
Rating 3 - Okay. 3 out of 25 reviews
3 - Okay 12%
Rating 2 - Poor. 2 out of 25 reviews
2 - Poor 8%
Rating 1 - Terrible. 1 out of 25 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.2/5

Staff & service

3.0/5

Amenities

4.0/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very pleasant stay. Helen was very helpful and the food was great as well.
Stayed 2 nights in Sep 2021

1/5 Terrible

Travelled with group
Liked: Cleanliness
Disliked: Amenities
You’re welcome that you receive isn’t the friendliest the rooms are very dated but that’s fine but we stayed above the kitchen and all we heard till 11-12 at night was banging of doors and load talking
Stayed 2 nights in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect place to stay
Elen’s Castle Hotel proved to be the perfect place for a few days away in Wales. The Hotel was clean, tidy, Covid safe, welcoming and comfortable. The staff were very friendly! The food from the restaurant was amazing! There was a good choice and between us, a family of four and we ate there both nights we were there, every course was perfect! We will definitely be back - thank you!
Stayed 2 nights in Jul 2021

3/5 Okay

Travelled with partner
Adequate but tired decor, with exception to the dining room which has been freshened up
Stayed 1 night in Jun 2021