Search Hotels Near Dipper Express, Stateline

"Rude front desk staff charged my card twice and proceeded to be lost about my hotel breakdown on price"

"Akter my husband and I waiting line to check in for about 45 minutes, we were told that the hotel did not have our reservation. There were three clerks checking in hundreds of guests and it was so chaotic. We called a Hotels representative and all the people that helped us were amazing. They tried to call the hotel and talk with someone, but was either hung up on or no one answered the phone. Luckily, we only lived about 90 minutes away, so were able to drive home after the event we came to attend. The staff did not seem to care that we had a reservation, and they made no effort to assist us with another room or suggestions of where to stay. I understand the hotel was busy and they said they were fullI, but their customer service skills were nonexistent! The hotel was under contraction, so that added to the chaos as well. "

"The hot tub was not working , the slot machines were down 1.5 days we were there , but other than that the area is beautiful"

"I booked room with view but the one we got had no view. When I complained receptionist said they can't do anything. Carpet was in bad shape. It was smelling."

"Broken jacuzzy, no lights in jacuzzi, evening front staff was not helpful and condescending. Rooms are nice and had no issues with rooms ."

"The BEST location and no cigarette smells - perfect for our family of 4! "

"I booked a room with 2 double beds. They put me in a full 2 bedroom apartment with a kitchen stocked with all necessary equipment and utensils. Considering that I paid what would have been an excellent rate for a regular hotel room, I am quite happy with my experience. The place is also short, pleasant walk to the lake shore. It was an excellent experience overall."

"A lovely place to stay because it was very comfortable, clean, quiet and safe. I was disappointed the tennis court was not available, it is a seasonal amenity. I generally do not like valet parking, but they handled it seamlessly. All of the staff were extremely nice."

"Breathtaking view!! Very clean and cozy. Everything you need is right there will definitely stay again!"