Search Hotels Near Diablo Creek Golf Course, Concord

"We recently stayed at the Meritage to celebrate several special occasions. Before arrival, I reached out with a few simple requests, including staying closer to the kid pool and arranging dinner reservations, but unfortunately the communication and follow-through felt almost nonexistent. The room itself was good, and overall the hotel property is nice enough. But hospitality is more than just a room. What stood out most was the lack of attention, acknowledgment, or any sense that anyone genuinely cared about making the stay feel special especially after clearly communicating why the trip mattered to our family. No one is expecting red carpet treatment, but even basic correspondence or a simple acknowledgment would have gone a long way. Instead, the experience felt very transactional and indifferent. Honestly, the most disappointing part is feeling like this review probably won’t matter to them either."

"Nice spot"

"Long wait times, rude impatient staff, outdated rooms, stayed for 2 nights and housekeeping never came in to clean room. Had to ask 4 times for towles and sheets. Room didn't have a remote. Bathroom dirty. No toilet tissue. I spoke to the manager and he stated he is going to try and process a refund. Please follow up on my refund and call me back"

"Good location. Nice room."

"Okay it’s was just fine for the price"

"Average hotel. No tv for hours and missed Kentucky Derby!! Staff said repairman was on the way but failed to artive in time. They said sorry but compensation at all offered."

"$20 credit on food/beverage never was applied and $40×2 breakfast per webpage was full charge despite asking about it at checkout (the employee said it was $100 for 2 breakfasts @ Eclipse restaurant)."

"Clean, friendly staff, convenient location. "

"Yes"