Ratings based on 17 Verified Reviews

4.2 out of 5
82% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
4.3 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Business Travellers
by A verified traveller from Kidderminster

Let's do the timewarp

Posted 14-Feb-2017
Pros: Great staff. Comfortable. Decent breakfast.
Cons: Decor was a little tired which could be a problem for some people.
Location: Up a windy path and a little out of the way.
I loved this place. It felt like being back in the 1970s. From the red flocked wallpaer and white melamine french styled furniture, right through the dinner gong in the dining room; everything felt like the set of Crossroads Motel. But the room was clean. The staff were fantastic. The whole place had a great atmosphere. It was like wearing a comfortable pair of worn slippers.
4out of 5
by A verified traveller

Good food and staff

Posted 15-Dec-2016 on Hotels
The staff were all very friendly and helpful, the food was good but my bedroom was tired and needed decorating. I was in The Bungalow - wallpaper was peeling, carpet did not look clean and the blind in the bathroom was broken. Once the rooms are refurbished it will be a very pleasant place to stay.
4out of 5
Recommended
for Everyone
by A verified traveller

Excellent for a three star

Posted 13-Dec-2016
Great food, lovely staff, room clean and comfortable. Would recommend.
3out of 5
by A verified traveller

Posted 12-Dec-2016 on Hotels
Arrived at the hotel at midnight, not the porters problem but unable to get a drink.
5out of 5
Recommended
for Everyone
by A verified traveller from Ryde

Easy access to Exeter

Posted 10-Dec-2016
Had lovely stay would definitely go back again very friendly staff nice food
3out of 5
by A verified traveller

Not good Customer Service

Posted 08-Dec-2016
Pros: Clean and breakfast was nice.
Cons: Well do i need to say anymore but the customer service needs to be improved on!!! The person that was rudely interrupting was Manager (sue)
Location: Very quiet location not much around local pub that about it. Nice if you want quiet a break away.
The customer service here was DREADFUL!!!! I arrived to check in. The lady was on the phone so I waited which I did not mind. Then she got off the phone apologise. As she did that another lady ask her question so she answered that. The lady was carrying on checking me in, when this other lady decided to come to the desk started to the lady who checking me & also had the cheek to say "it OK he can wait a minute" and just carried on chatting to the lady who was checking me in. They were deciding whether it was right for to park at the Hotel while the Guests flew away to go on holiday. I just felt this all could been decided after i been check in.
4out of 5
by A verified traveller

Friendly and comfortable hotel

Posted 05-Dec-2016 on Hotels
I was upgraded on arrival to a large room with four poster bed which was very comfortable. Staff were very friendly. The evening meal was good and breakfast was also very good.
5out of 5
by A verified traveller

Close to town and M5 yet quiet and secluded

Posted 27-Nov-2016 on Hotels
all good.
5out of 5
by A verified traveller

Quiet location and comfortable stay

Posted 20-Nov-2016 on Hotels
We stayed here just after we were married 4 years ago and loved it then. Came back and were given the same room! We asked to see a family room in case we bring our daughter next time and we were very impressed with the family rooms too. Rooms are a good size. Comfortable bedding. Lovely view out of room 11!
5out of 5
by A verified traveller

Posted 16-Nov-2016 on Hotels
The hotel was lovely great value for money I would definitely stay there again