After arriving in the afternoon, I was shown to what appeared to be a very nice room, complete with four-poster bed and view of the garden. Alas, when lay down on the bed to take in the view I looked up and noticed what turned out, upon further inspection to be a bed bug. A little further checking showed that there were plenty more around the canopy. I alerted reception immediately and I was moved to another room straight away. I acknowledge this can happen to any hotel but no attempt was made to recompense me by taking some (all?) of the bill off by management. In fact I heard nothing more about the incident thereafter, so I was pretty uinsatisfied by the whiole experience and can't imagine staying here again. Oh and it's also miles from the centre of Exeter.