Title: Four Points by Sheraton Detroit Novi Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=15121&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Four Points by Sheraton Detroit Novi Travelers connect with complimentary WiFi at this Detroit area hotel while enjoying meals from two distinct on-site dining options ## Photo gallery for Four Points by Sheraton Detroit Novi ![Lobby - Four Points by Sheraton Detroit Novi (Novi)](https://images.trvl-media.com/lodging/1000000/20000/15200/15121/2e6fb561.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Indoor pool - Four Points by Sheraton Detroit Novi (Novi)](https://images.trvl-media.com/lodging/1000000/20000/15200/15121/715e690f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Room, 1 King Bed | Premium bedding, desk, laptop workspace, iron/ironing board - Four Points by Sheraton Detroit Novi (Novi)](https://images.trvl-media.com/lodging/1000000/20000/15200/15121/74661996.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, 1 King Bed with Sofa bed | Premium bedding, desk, laptop workspace, iron/ironing board - Four Points by Sheraton Detroit Novi (Novi)](https://images.trvl-media.com/lodging/1000000/20000/15200/15121/ec392fa2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Four Points by Sheraton Detroit Novi (Novi)](https://images.trvl-media.com/lodging/1000000/20000/15200/15121/7a5bd68a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Four Points by Sheraton Detroit Novi, located in a shopping district, offers a convenient base for exploring. Guests can relax in the garden, work out in the 24-hour gym, or use the dry cleaning and laundry services. The hotel's two restaurants serve meals all day. ## Reviews 7.8 Good ## Popular amenities - Pool - Parking included - Free Wi-Fi - Air-conditioning - Gym £75 includes taxes & fees 16 Feb - 17 Feb ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=15121&PinnedHotelID=15121&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=15121&PinnedHotelID=15121&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=15121&PinnedHotelID=15121&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=15121&PinnedHotelID=15121&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=15121&PinnedHotelID=15121&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=15121&PinnedHotelID=15121&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=15121&PinnedHotelID=15121&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=15121&PinnedHotelID=15121&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 14 of 14 rooms ### View all photos for Room, 1 King Bed ![Room, 1 King Bed | Premium bedding, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/15200/15121/74661996.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed 8.2 Very good 53 reviews ### Highlights Air conditioning Free cots/infant beds Fridge LED TV Premium bedding Separate bedroom Private bathroom Hairdryer - 312 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Room, 2 Queen Beds ![Room, 2 Queen Beds | Premium bedding, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/15200/15121/83d56307.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds 8.0 Very good 16 reviews ### Highlights Air conditioning Free cots/infant beds Fridge LED TV Premium bedding Separate bedroom Private bathroom Hairdryer - 312 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Deluxe Room, 1 King Bed ![Shower, free toiletries, hair dryer, towels](https://images.trvl-media.com/lodging/1000000/20000/15200/15121/8b599ca9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 7.6 Good 5 reviews ### Highlights Air conditioning Free cots/infant beds Fridge LED TV Premium bedding Private bathroom Hairdryer Microwave - 312 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Room, 2 Queen Beds ![Shower, free toiletries, hair dryer, towels](https://images.trvl-media.com/lodging/1000000/20000/15200/15121/8b599ca9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds 8.8 Excellent 3 reviews ### Highlights Air conditioning Free cots/infant beds Fridge LED TV Premium bedding Private bathroom Hairdryer Microwave - 312 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Suite, 1 King Bed with Sofa bed ![Suite, 1 King Bed with Sofa bed | Premium bedding, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/15200/15121/da68c417.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed with Sofa bed 8.2 Very good 10 reviews ### Highlights Separate dining area Separate sitting area Air conditioning Free cots/infant beds Fridge Dining table LED TV Premium bedding - 312 sq ft - 1 bedroom - Sleeps 5 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Room, 1 King Bed (Mobility Accessible, Tub) ![Shower, free toiletries, hair dryer, towels](https://images.trvl-media.com/lodging/1000000/20000/15200/15121/e3af8be2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (Mobility Accessible, Tub) 10.0 Exceptional 2 reviews ### Highlights Air conditioning Free cots/infant beds Fridge LED TV Premium bedding Private bathroom Hairdryer Microwave - Sleeps 3 - 1 King Bed ### View all photos for Room, 1 King Bed (Hearing Accessible) ![Shower, free toiletries, hair dryer, towels](https://images.trvl-media.com/lodging/1000000/20000/15200/15121/e3af8be2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (Hearing Accessible) 8.0 Very good 1 review ### Highlights Air conditioning Free cots/infant beds Fridge LED TV Premium bedding Private bathroom Hairdryer Microwave - Sleeps 3 - 1 King Bed ### View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower) ![Shower, free toiletries, hair dryer, towels](https://images.trvl-media.com/lodging/1000000/20000/15200/15121/e3af8be2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (Mobility Accessible, Roll-In Shower) ### Highlights Air conditioning Free cots/infant beds Fridge LED TV Premium bedding Private bathroom Hairdryer Microwave - Sleeps 3 - 1 King Bed ### View all photos for Room, 2 Queen Beds (Hearing Accessible) ![Shower, free toiletries, hair dryer, towels](https://images.trvl-media.com/lodging/1000000/20000/15200/15121/e3af8be2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds (Hearing Accessible) ### Highlights Air conditioning Free cots/infant beds Fridge LED TV Premium bedding Private bathroom Hairdryer Microwave - Sleeps 4 - 2 Queen Beds ### King Suite with Sofa Bed - Sleeps 4 ### Deluxe King Room - Sleeps 2 ### King Room - Sleeps 2 ### Room With Two Queen Beds - Sleeps 4 ### Room With Two Queen Beds - Sleeps 4 ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2110000/2104900/2104824/8b98d869_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn Detroit/Novi Novi - Pool - Pet-friendly - Parking included - Free Wi-Fi 9.0 Wonderful 1,002 reviews £81 includes taxes & fees 15 Feb - 16 Feb [](https://www.expedia.co.uk/Detroit-Hotels-Hilton-Garden-Inn-DetroitNovi.h2104824.Hotel-Information?chkin=2026-2-15&chkout=2026-2-16&rm1=a2®ionId=178255&destination=Detroit (and vicinity)&destType=MARKET&latLong=42.33162,-83.04653&searchId=a3594c6f-8e46-4da4-9ead-a896c53cf008&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/110000/101900/101896/1831f369_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fairfield Inn & Suites by Marriott Detroit Farmington Hills Farmington Hills - 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Pool - Hot tub - Breakfast included - Parking included 9.0 Wonderful 618 reviews £77 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Detroit-Hotels-Holiday-Inn-Express-Novi-Northwest-Wixom.h695587.Hotel-Information?chkin=2026-2-22&chkout=2026-2-23&rm1=a2®ionId=178255&destination=Detroit (and vicinity)&destType=MARKET&latLong=42.33162,-83.04653&searchId=a3594c6f-8e46-4da4-9ead-a896c53cf008&top_cur=GBP) Ad ![Coffee service](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/290000/281100/281049/f240460c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fairfield Inn & Suites by Marriott Detroit Livonia Livonia - Pool - Breakfast included - Parking included - Free Wi-Fi 9.0 Wonderful 945 reviews £76 includes taxes & fees 15 Feb - 16 Feb [](https://www.expedia.co.uk/Detroit-Hotels-Fairfield-Inn-Suites-By-Marriott-Detroit-Livonia.h281049.Hotel-Information?chkin=2026-2-15&chkout=2026-2-16&rm1=a2®ionId=178255&destination=Detroit (and vicinity)&destType=MARKET&latLong=42.33162,-83.04653&searchId=a3594c6f-8e46-4da4-9ead-a896c53cf008&top_cur=GBP) Ad ![Lobby lounge](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/10900/10877/42221748_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Baronette Renaissance Detroit-Novi Hotel Novi - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 9.0 Wonderful 471 reviews £145 includes taxes & fees 15 Feb - 16 Feb [](https://www.expedia.co.uk/Detroit-Hotels-The-Baronette-Renaissance-Detroit-Novi-Hotel.h10877.Hotel-Information?chkin=2026-2-15&chkout=2026-2-16&rm1=a2®ionId=178255&destination=Detroit (and vicinity)&destType=MARKET&latLong=42.33162,-83.04653&searchId=a3594c6f-8e46-4da4-9ead-a896c53cf008&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FDetroit-Hotels-Four-Points-By-Sheraton-Detroit-Novi.h15121.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FDetroit-Hotels-Four-Points-By-Sheraton-Detroit-Novi.h15121.Hotel-Information) ## About the area Located in Novi, Four Points by Sheraton Detroit Novi is in the entertainment district and near the airport. Mill Race Historical Village and Michigan War Dog Memorial are local landmarks, and travellers looking to shop may want to visit West Oaks and Twelve Mile Crossing at Fountain Walk. Putting Edge Novi and Paradise Park are also worth visiting. [Visit our Novi travel guide](https://www.expedia.co.uk/Novi.dx9216) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.48865%2C-83.47927&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=PQW7_2e3J94wi-ZI4pXlrWL-SFc=) 27000 S. Karevich Drive, Novi, MI, 48377 ### What's nearby - West Oaks 2 min walk \- 0.1 miles - Twelve Mile Crossing at Fountain Walk 7 min walk \- 0.4 miles - Twelve Oaks Mall 8 min walk \- 0.5 miles - JD Racing Indoor Karting 10 min walk \- 0.5 miles - Putting Edge Novi 10 min walk \- 0.6 miles ### Getting around - Royal Oak Station 25 min drive - Detroit, MI (DTW-Detroit Metropolitan Wayne County) 34 min drive ### Restaurants - Chick-fil-A 10 min walk - Ford's Garage Novi 7 min walk - Starbucks 11 min walk - Panda Express 17 min walk - Chipotle Mexican Grill 16 min walk ## About this property ### Four Points by Sheraton Detroit Novi Hotel in a shopping district Consider a stay at Four Points by Sheraton Detroit Novi and take advantage of a corner/local shop, a garden and dry cleaning/laundry services. Enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym. Additional perks include: - An indoor pool - Free self-parking - Cooked-to-order breakfast (surcharge), meeting rooms and a ballroom - Free newspapers, a reception hall and luggage storage - Guest reviews say great things about the helpful staff Room features All 220 rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as perks such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property. More conveniences in all rooms include: - Recycling and LED light bulbs - Showers, baths or showers and free toiletries - LED TVs with premium channels - Fridges, microwaves and free infant beds ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/430000/422900/422888/8f2eeecc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sonesta Select Detroit Novi Novi - Pool - Pet-friendly - Parking included - Free Wi-Fi 7.6 Good 1,007 reviews £80 includes taxes & fees 9 Feb - 10 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=422888&PinnedHotelID=422888&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/13900/13867/9c2b734a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### DoubleTree by Hilton Detroit Novi Novi - Pool - Parking included - Free Wi-Fi - Restaurant 8.2 Very good 1,000 reviews £81 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=13867&PinnedHotelID=13867&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/3000000/2110000/2104900/2104824/4bd4260f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Garden Inn Detroit/Novi Novi - 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Pool - Breakfast included - Pet-friendly - Parking included 8.8 Excellent 469 reviews £81 includes taxes & fees 15 Feb - 16 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=20868475&PinnedHotelID=20868475&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/1000000/980000/979400/979327/4b1bda85.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residence Inn by Marriott Detroit Novi Novi - Pool - Breakfast included - Pet-friendly - Free Wi-Fi 8.8 Excellent 444 reviews £89 includes taxes & fees 27 Feb - 28 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=979327&PinnedHotelID=979327&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/20000/13600/13598/026c6306.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sheraton Detroit Novi Hotel Novi - Pool - Pet-friendly - Parking included - Free Wi-Fi 8.6 Excellent 1,001 reviews £111 includes taxes & fees 20 Feb - 21 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=13598&PinnedHotelID=13598&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=15121&PinnedHotelID=15121&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=15121,422888,13867,2104824,90153264) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Daily cooked-to-order breakfast available for a fee: USD 5 to 15 for adults and USD 5 to 15 for children - 2 restaurants - A bar/lounge - Snack bar/deli ### Things to do - 24-hour gym - Indoor pool ### Family friendly - Grocery/convenience store - In-room cot - In-room microwave - In-room refrigerator - Indoor pool - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Grocery/convenience store - Laundry facilities - Luggage storage - Vending machine ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - 24-hour business centre - 9,200 square feet of conference space - Computer station - Meeting rooms ### Outdoors - Garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Grab bar near toilet - Height-adjustable showerhead - Lever door handles - Lift - Low-height door lock - Low-height electrical sockets in bathroom - Low-height view port in door - Phone accessibility kit - Stair-free path to entrance - Visual alarms in hallways - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 3 floors - At least 80% lighting from LEDs - Ballroom - Banquet hall - Biodegradable coffee stirrers available - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - No plastic coffee stirrers - No plastic drinking straws - Reception hall - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Free cot - Premium bedding ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - LED TV with premium channels ### Food and drink - Coffee/tea maker - Free bottled water - Microwave - Refrigerator ### More - Air conditioning - Desk - Desk chair - Energy-saving switches in guestrooms - Iron/ironing board - Laptop workspace - LED lighting - Recycling - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 21 ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures The property will be renovating from 28 January 2026 to 28 February 2026 (completion date subject to change). The following areas are affected: - Selected guestrooms Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately USD 5 to 15 for adults and USD 5 to 15 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention A car is not required for transport to and from this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Four Points Sheraton Detroit Novi Hotel Four Points Sheraton Detroit Novi Four Points by Sheraton Detroit Novi Novi Four Points by Sheraton Detroit Novi Hotel Four Points by Sheraton Detroit Novi Hotel Novi ## Frequently asked questions ### Does Four Points by Sheraton Detroit Novi have a pool? ### How much does it cost to stay at Four Points by Sheraton Detroit Novi? ### Is Four Points by Sheraton Detroit Novi pet-friendly? ### How much is parking at Four Points by Sheraton Detroit Novi? ### What time is check-in at Four Points by Sheraton Detroit Novi? ### What time is check-out at Four Points by Sheraton Detroit Novi? ### Where is Four Points by Sheraton Detroit Novi located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Four Points by Sheraton Detroit Novi Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 8.6 Location ### 8.4 Staff & service ### 7.4 Property conditions & facilities 10 - Excellent 366 8 - Good 263 6 - Okay 160 4 - Poor 79 2 - Terrible 73 ## Reviews ### 10/10 Excellent #### Mikayla 3 Feb 2026 Great staff. Clean facilities. Easy check in ##### Mikayla Stayed 1 night in Feb 2026 ### 10/10 Excellent #### brian 24 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Only there for one night. The room was clean and ready. The front desk employees were smiling and very professional. Really enjoyed our stay. ##### brian Stayed 1 night in Jan 2026 ### 8/10 Good #### Tracy 8 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities the staff was very nice, dinner options in the area was great also ##### Tracy Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Amy 19 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Staff was friendly ##### Amy Stayed 1 night in Oct 2025 ### 10/10 Excellent #### kristy 14 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean and very friendly staff. ##### kristy Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Craig 13 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Convenient location. Excellent staff. Clean, comfortable room. ##### Craig Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Michael 18 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a very clean hotel and the bar was great ##### Michael Stayed 2 nights in May 2025 ### 10/10 Excellent #### jaiona 24 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Was very clean and accommodating ##### jaiona Stayed 2 nights in May 2025 ### 8/10 Good #### Kimberly 27 Sept 2025 Front desk very friendly and helpful. Booked a king room but got two queens. Was offered free drink at bar to compensate. Very close proximity to Twelve Oaks Mall. Room was clean and spacious, and free breakfast with plenty of great options. Great for an overnight getaway. ##### Kimberly Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Christine 20 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very comfortable beds. Nice pool and hot tub. Bar and food on property. ##### Christine Stayed 1 night in Jun 2025 ### 8/10 Good #### Gary 24 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great place to take the kids ##### Gary Stayed 1 night in Mar 2025 ### 6/10 Okay #### Charles 19 Oct 2025 Disliked: Staff & service, property conditions & facilities Broken elevator. Staff not friendly. Pool closes at 9 pm. Parking easy. Good location but there is another hotel close by for the same price that we found much better. Disappointed the most because of the staff. ##### Charles Stayed 3 nights in Oct 2025 ### 8/10 Good #### Kevin 12 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I liked the walk out in room. Nice bed. Friendly and helpful staff. All food was just ok. ##### Kevin Stayed 1 night in Jul 2025 ### 8/10 Good #### marian 1 Jun 2025 Liked: Cleanliness, property conditions & facilities Excellent staff. Everyone was friendly, and always willing to help in any way. Great location for eating and shopping. Lots of parking. ##### marian Stayed 3 nights in May 2025 ### 10/10 Excellent #### Kevin 26 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice property and people ##### Kevin Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Achiles 18 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really nice facility and staff. Really enjoyed my stay there ##### Achiles Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Diane 27 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good staff, clean ##### Diane Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Imran 21 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was good..staff was co operating and help ful..overall it was a good experience ##### Imran Stayed 2 nights in Apr 2025 ### 8/10 Good #### J. 22 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities The service in the breakfast area was exceptional. ##### J. Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Christopher 12 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great stay! Good people. ##### Christopher Stayed 12 nights in Jul 2024 ### 10/10 Excellent #### Ionie 22 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wedding day Where comfortable and useful for the occasion ##### Ionie Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### anie 6 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities Best grilled cheese and the most confortable beds! ##### anie Stayed 2 nights in Sep 2024 ### 8/10 Good #### Michael 31 Oct 2024 Liked: Cleanliness, staff & service, amenities Property is a little aged but staff and location were nice ##### Michael Stayed 6 nights in Oct 2024 ### 6/10 Okay #### Sandra 15 Jun 2025 Liked: Cleanliness, amenities Loved the fitness room. Breakfast was OK. Hallways smelled of weed and cigarettes in the evenings and morning ##### Sandra Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Petra 27 Jun 2025 Liked: Staff & service Disliked: Property conditions & facilities People were great, the place is starting to look run down, chunks of plaster out of the wall. The service was lovely thoug ##### Petra Stayed 3 nights in Jun 2025 ---