"The location is beautiful and the staff are lovely people, however, the amenities were not as advertised. Most things (gym, laundry, glass boat, water slide, restaurants, ice cream parlour) were not working, or they were unavailable. I wish I had known beforehand so I could have planned better.
It is kid-friendly, and the pool was great, but there was not much else in terms of activities for the kids.
There is an obvious ownership or management issue and I wish the staff had better conditions to do their best because they are beautiful and talented people. Staff does a great job with what they have to work with and were the highlight of the stay.
We heard from others who had stayed here before that things weren’t the same and I hope this resort can live up to its potential again because it is a beautiful place. "