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"Bar/restaurant was amazing, our server was great and the korean chicken sandwich was out of this world good!!!"

"The room was very nice and the staff was wonderful"

"Horrible check in a hour late "

"Overall enjoyed our time at CedarBay"

"The art is great, as is the location. A little pricey for what you get."

"Outstanding in every way! Staff was exceptional; front desk, valets and restaurant servers were all among the best I've ever met. Hotel and rooms were clean, modern and luxurious-they put a lot of money into refurbishing the place and it shows. We had breakfast at Mowery's- great selection and fantastic food. We were celebrating my dad's 90th birthday and they really made him feel special. Top notch operation from top to bottom. Perfect location if you're visiting the Jack Casino or anywhere downtown. We will definitely be going there again. "

"Hotel and rooms were clean just run down. Furniture in room was pretty marked up. Both head boards were ripped. Pool was not as nice as pictured. There was a lot of hair in the pool water. Restaurant food was okay but service was poor. 24/7 marketplace was convenient however staff both in the evening and morning were very rude. "

"I recently stayed at Sonesta Hotel and Resorts Columbus Downtown for a work trip, and I would not recommend this hotel. Housekeeping was inconsistent from the start. My room was not cleaned after my first day, and I was told service is only provided upon request. Even after requesting it for the next day, the room was still not cleaned. When they finally did service the room, only the bed was made and towels were replaced—surfaces, bathroom, and floors were not cleaned at all. The most concerning issue was finding a bedbug in the bed during our stay. This is every traveler’s worst nightmare. When I reported it, the staff apologized, but their reaction made it seem like this may not have been an isolated incident. Additionally, when I opened the curtains, I found dirty socks covered in pet hair left behind, which clearly shows the room was not properly cleaned or inspected. There were also billing concerns. Even though the charges to my room were eventually zeroed out, there were still charges on the bill that should not have been there in the first place. This raises concerns about their attention to detail and billing accuracy. Also worth noting: the hotel restaurant is overpriced, so I recommend dining elsewhere. Overall, between the cleanliness issues, lack of proper housekeeping, the bedbug incident, and billing concerns, I would strongly suggest choosing a different hotel."

"The room was dirty. The sheets were yellowed and the smell was very musty "