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"The natural setting is beautiful. But for >> 1000/night, this experience is WAY below expectations. The staff is not helpful nor present. Certain places were not clean. The wireless does not work. When we asked for help with the thermostat because it was set to 65 degrees, they said the only option is to shut it off and have no AC. You pay 28 dollars for a salad of just leaves and 4 tomatoes or 17 dollars for tortilla chips and salsa. The worst part is the hours. The pool may open at 8 am but not really and you’ll get yelled at if you. Some people will tell you it closes at 5 although other nights people are swimming at 7. The hours at everything are limited. Staff is never warm or helpful. We waited for a towel at the pool and the after 30 minutes went to go find one. When my husband asked a staff member, can we take these towels, we were scolded to sit have someone come to you! I’m from nyc and I realize the cost of hotels/hospitality but the truth in there are hundreds of other places/hotels that would give you way more for the money."

"Bring your wallet! $1000 hold placed on credit card for incidentals and they are completely cashless. Don’t get much sleep because the first night the dishwasher beeped all night and had to call the front desk. The next night had to call again because the sprinkler was vibrating so loudly that it woke us up. It could be heard when my husband called the front desk. The response was swift but it was distracting. Overall, it was a nice resort and we enjoyed ourselves."

"If you are going to the Bahamas this is the place to stay"

"As a Choice Hotels Gold Member, I always have high expectations when staying within the brand family, but the Comfort Suites Paradise Island truly blew me away. From start to finish, this stay was absolutely seamless. During our stay we interacted with various team members whose level of professionalism and warmth made us feel like valued guests. They were friendly, welcoming, and went out of their way to ensure everything was perfect. Our room was the ideal home base. It was perfectly sized, thoughtfully laid out and had everything we needed to feel at home. It was clean, comfortable, and provided the perfect retreat after a long day in the sun. The pool was absolutely perfect for evening dips and lounging, and the poolside landscaping made you feel like you were on a beach! The breakfast was hot, fresh, and ready every morning - scrambled or hard boiled eggs, bacon, sausage, waffles, toast, fresh fruit, oatmeal, cereal, juice, coffee, tea - they had it all! You can't beat the convenience of this hotel. It is a two minute walk to Atlantis, there is a restaurant across the street and a grocery store around the corner, for stocking up! Choice Hotels remains my preference for a reason, and this property is a shining example of why. I will definitely be back!"

"Our room was clean, the food/drinks were good and the amenities were fab! "

"All the staff and especially the front desk manager were very helpful and welcoming."

"Proximity to a plethora of restaurants and activities for all ages has brought back to resort three times with plans for a fourth in 2027."

"It was VERY expensive and I would not pay that much for the hotel"