Search Luxury Hotels in Maidstone District

"The staff were very friendly and helpful. Martin welcomed us to the hotel when we arrived and helped us to get settled into our room swiftly. The gym was clean and well equipped. A very bice place to work out. Dining area was bright and clean with staff available to help and keep tje area tidy."

"Good size room, pool. Cleaning vety good and friendly staf "

"Everybody we had any interaction from the staff onsite was fantastic. We have an autistic daughter who can be challenging at times and the staff did everything they could to try and make her feel comfortable. Would happily stay again."

"My sister and I stayed for two nights over the Easter weekend and thoroughly enjoyed our stay. The staff were very welcoming and efficient. We did need to call reception to ask them to contact the room next to us, as the guests were quite loud, and the matter was dealt with promptly. The spa and swimming pool were excellent and enjoyed a massage! Breakfast was served buffet-style, with a great variety of choices."

"Breakfast was decent, room was very comfortable and lovely and clean. Unfortunately there was a bit of guest noise due to a wedding being on, but it wasnt horrendous, am just a light sleeper. Lifts are a little slow to open doors. "

"Staff were so polite, food was very good and tasty.Room was the best we have been in bed was very comfortable."

"The stay was fine until I got electrocuted, faulty plug socket that was incredibly loose and electrocuted me. Told the receptionist who apologised and said someone would be in touch "

"The grounds are beautiful, the staff are great! We had breakfast which tasted good! The spa was relaxing but there is a bit of wear and tear in places. Overall it was a lovely night away - one thing to highlight: the bed and pillows are very soft, we usually sleep on a firm mattress and have fun pillows so we don’t sleep well and woke up a bit achey; but this is very subjective. Also the hairdryer in the room was really weak so being your own if visiting or use the ones in the spa’s changing room. "

"Beautiful hotel & lovely spa & great staff."