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"It was easy to find and the entire stay was effortless."

"We have an amazing time! From the check in to the arrival celebration. The rooms were amazing and so large! The onsen was very family friendly. Play spaces indoor and out were outstanding. Breakfast left us speechless. Our only regret is not getting dinner. Such an amazing experience "

"steps away from shin shirakawa bullet train stations and a short walk to aeon mall, 711,, unfortunately i could not get a non smoking room , i hope they ban smoking rooms indefinitely and jus have a designated area , clean airs for all 👍"

"Value for money "

"Friendly and helpful staff. Room was clean and pleasant, and beds were comfortable. Great for a one night stay, slept very well. The free meal provided was delicious too."

"The worst experience for check in as they messed up our booking - wrong unit number and code were informed, and it was for another Rakuten stay, not this facility! The facility is new, a huge living & dining area compare to Nasu where we stayed a year ago. Too many huge bugs in the balcony, lots were dead already but not cleaned… narrow parking area and the aisle "

"Very nice, with a lounge with microwave. Good coffee. A little hard to find as the entrance is down a narrow path to the right of the parking, with signage not obvious from the street. My room was kindly changed when I booked smoking by mistake "

"I was impressed by the beautiful view and I do appreciate the kindness of the staffs. However, I felt disappointed when I noticed that I paid ¥3,454 higher than what I reserved on Expedia. I thought I would get reasonable price making a reservation through Expedia, but I didn't.They charged me ¥19,400 but according to my reservation it’s supposed to be ¥15,946. "