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"Great hospitality and very comfortable facilities. We were traveling as a family with one infant and were impressed with how family-friendly the whole experience was, including baby bath supplies at the onsen and special baby seats and tableware at meals. The staff also went above and beyond to accommodate dietary restrictions (vegan) for the kaiseki dinners -- we just had to communicate this beforehand. The Tsukioka Onsen town shuttle also made it easy to get there without needing to rent a car. Highly recommended. "

"Words cannot convey how beautiful both Murakami and the family who own this apartment are!!! Communication before arrival was prompt and Taiko even dropped any plans to pick me up at the local station saving me money on further transport. Over the 2 week period i stayed here this family made sure i was fed and clothes were cleaned, inviting friends and family around for both food and Karaoke has been hospitality i never knew was possible. Please dont hesitate to stay here and when here if you have the time, try to get to know Taiko the apartment owner. I did and will never regret it!!! I am now on a Youtube video walking the mountains and learning to forage for organic vegetables. In all honesty when it was time to leave i couldnt help but shed a tear or two, this family have truly welcomed me with open arms which in turn opened my heart to them. Simply outstanding people"

"Extremely helpful staff. Showed us where to park and had an English speaking front desk staff to show us around and explain the hotel bath, dining, and other schedules. The hotel grounds were gorgeous. The room was extremely spacious and I wish we could have stayed a few more nights to enjoy everything. Hope to be back one day."