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"The room was nice, the staff was great "

"It felt like home away from home as the staff treated me like family. "

"I don’t lock anything is very bad hotel I’m not clear dirty and I want my money back"

"Excellent food and staff"

"Staff,room"

"I had a terrible experience at Grand Resort and SPA on 15 December, 2018. We booked a twin room online using hotels.com. When we arrived at the hotel the twin beds have very hard mattress. We asked for soft mattress but they didn't have one. Instead they gave us a room with King size bed. But we needed two beds and asked for an extra bed. They wouldn't let us have the extra bed without an additional charge of $30 on top of the $73 we paid for the twin bed. Although this is entirely the hotel's...

"Great service"

"Buono il rapporto qualità /prezzo. Ho scelto di alloggiare in questo Hotel per la sua posizione rispetto lo scopo della mia missione in Addis. Il personale è stato efficiente, educato e sempre disponibile alle mie richieste. Buono anche lo standard del ristorante. Un ringraziamento speciale a tutto lo staff ed un arrivederci a presto! "