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"It is important to mention that the staff is not very friendly; it sometimes feels like the ruder you are to them, the more attentive they become. The security screening staff are particularly impolite and intrusive. The receptionist provided a normal service, nothing extraordinary. The rooms are extremely clean and offer a spectacular view. There is an oriental restaurant that I found very beautiful, and the staff there were finally attentive, offering recommendations and being very kind. However, some staff in other restaurants were not friendly at all. So far, my deposit has not been returned, and I am still waiting for it to be released. For a five-star hotel, the service should be more courteous and better trained. I would stay here again only because of the location and the views. Thank you very much."

"All was good and very helpful staff."

"Great view of the Nile if you book the front view. . A little too uhm oversolicitous by staff. Security was so over the top it gave me willys at times. Of course all of Egypt is like that. Armed guys everywhere you go as a tourist. Creepy. Traffic is OMG. I suspect other Fairmonts are normal that way."

"The hotel is luxurious , very clean, and the staff is excellent and very accommodating. "

"This hotel is one of the most beautiful hotels I've ever stayed in. It's close to the airport which makes it convenient if you're flying out of Cairo but regardless of what I was planning to do in Cairo it's definitely where I would stay the next time I'm there this is a world class five star hotel with beautiful facilities and a wonderful staff!"

"Friendly staff. Very clean. "

"Lovely hotel with very attentive staff, a haven of peace in central Cairo "

"The room was clean and the staff were very couteous. The location was good. The ground floor entrance to the hotel was awful and very off-putting. But once you reached the first floor entrance it was fine."

"Laundry not convenient, lots of shops nearby. "