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Reviews of Hotel Vittorio

3 out of 5
Hotel Vittorio
Via Lungolago Cesare Battisti, 1, Desenzano del Garda, BS

Reviews

9.4

Exceptional

Rating 10 - Excellent. 103 out of 146 reviews" "
Rating 8 - Good. 38 out of 146 reviews" "
Rating 6 - Okay. 5 out of 146 reviews" "
Rating 4 - Poor. 0 out of 146 reviews" "
Rating 2 - Terrible. 0 out of 146 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Ami

Travelled with family and small children
Liked: Cleanliness, staff & service
Very friendly stuff happy to accommodate and help out. Good breakfast as well and great location.
Stayed 3 nights in Apr 2024

10/10 Excellent

Maria

Stayed 2 nights in Oct 2023

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very friendly staff. Our hotel looked out onto Porto vecchio and the view was absolutely stunning. What impressed us the most was that when the windows were closed, the noise from the square was completely blocked out.
Stayed 4 nights in Sep 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with excellent buffet breakfast.
Hotel Vittorio is well located right on the lake front and close to all places of interest including the ferry. The buffet breakfast was substantial with a huge selection of hot and cold food and ample fresh fruit to choose from....one of the best buffet breakfasts of Europeans hotels. Furthermore, the staff were continuously replenishing the buffet so no one had to wait for selections. 3 stars does not do this hotel justice.
Stayed 3 nights in Aug 2023

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service
High floors have a fantastic view of the lake
Stayed 3 nights in Jul 2023
Response from ilaria on 15 Aug 2023
dear customerthank you for choosing our hotel , the view from our rooms with front lake view is fantastic and it is possible to admire our beautifull lake from each floor, from the first to the highest floor becouse we are just in front of the lake . We hope to meet you again . Best regards.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic welcome, great location and very comfortable room.
Stayed 5 nights in Jul 2023
Response from ilaria on 15 Aug 2023
Dear customers thank you for choosing our hotel , it was a pleasure to have you among our guests. We hope to meet you again. Arrivederci !

10/10 Excellent

Nella

Stayed 1 night in Jul 2023

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I have ever stayed at, and I have stayed at a lot!! Amazing customer service, friendly and helpful staff, fantastic breakfast and great location.
Stayed 2 nights in Sep 2022

10/10 Excellent

Bhaktesh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a gem right in the heart of desenzano right opposite the lake. It’s ideal location means you are steps away from two main piazzas, one being Porto vecchio. Checkin was flawless, if driving you can park right outside the door to unload and checkin at reception. Our room (224) was beautiful, nice room, lovely bathroom, balcony and a gorgeous view of the lake. Very strong aircon meant the room as kept at a comfortable temperature regardless of it being nearly 34 degrees outside. Parking was only €11 per night and about 5mins walk away in a public covered car park. All the staff were so friendly and welcoming. Special mentions to Aurora at front desk and Leena (from Brazil) at breakfast. Breakfast area was downstairs with option to sit outside. Great selection of food. The convenienceconnivence nm M p of the location meant everything was within a few minutes work including the ferry port that could get you to most south Garda towns with Sirmione just 15-20mins away. In fact we got a direct ferry back from Garda that only took 30mins. Really recommend the hotel, not just for its location but also for the warmth shown by the staff. And Desenzaro in my opinion is the best South Garda town to act as a base. Thank you hotel Vittoria for such a pleasant stay.
Stayed 3 nights in Jul 2022
Response from ilaria on 23 Aug 2022
dear gueststhank you for being our guests and for the compliments ,we really hope to meet you again . Arrivederci a desenzano. Ilaria

8/10 Good

Galib

Stayed 1 night in Apr 2022

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended and rated
Wonderful hotel in a good location. All of the staff were so friendly and helpful - especially those on reception. Breakfasts are good with selections of meats and cheeses , sandwiches and pastries, fresh fruits etc but a little repetitive after a fortnight. Convenient location close to the boat dock and lots of restaurants nearby. We were (perhaps naively) surprised at travel times on bus or boat to nearby towns so that anything at the northern end of the lake was roughly 3 hours away and we didn’t want to hire a car. We wouldn’t return to Decenzano - but NOT because of the hotel, simply because we’ve “done” the south. No hesitation in recommending Hotel Vittorio.
Stayed 14 nights in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2020

8/10 Good

Bryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great welcome and friendly staff. We had room 408 which had an amazing roof terrace overlooking the lake. Room was clean and the bathroom had a great multi functional shower with a variety of spray settings including side sprays. Breakfast was mostly continental with a few cooked elements of scrambled eggs, sausages and bacon. Good selection of cakes, fruit and usual ham and cheese. Overall, very pleased with the stay.
Stayed 2 nights in Oct 2019

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable holiday in Desenzano
When we walked into the hotel we were pleasantly surprised it was like a boutique hotel. All the staff were very friendly & helpful, the reception staff were very pleasant and very knowledgeable about the area and the many events going on in the area. The hotel was in an ideal situation overlooking the lake and marina, many and varied restaurants within a few yards of the hotel, and some local shops. The ferry is very close to the hotel, only a few mins walk, and access to all areas on the lake. The reception staff helped us to plan a ferry route using different ferry’s for us to get to a specific town we wanted to go to for a specific time. The ferry’s were a great way to get around, Sirmione and Bardolino were lovely places to visit. The reception staff informed us about a natural spa swimming pool at Sirmione where you can swim indoor to outdoors with very warm sulphur spa waters and jacuzzis & water jets etc lots of sun beds if you want to stay for the day. (Take plastic footwear for around the pool). There were many events in the square next to the hotel and a large market on Tuesday along the road right in front of the hotel. We loved Desenzano and would definitely recommend this hotel.
Stayed 10 nights in Sep 2019

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super stay
Great hotel,Fantastic hosts,nothing too much trouble, very helpful,good breakfast super choice of food,fully recommend ,hairdryer in room ,sadly no kettle ,but that’s just a personal thing ,thanks for the birthday bottle of Prosecco lovely thought .
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and unique location on the water in the center of Desenzano. Great staff
Stayed 3 nights in Sep 2019

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked a room for two and were upgraded to the top floor with a wrap around terrace overlooking the water and the city! It was our first time in Italy and this was an amazing introduction! The breakfast buffet has a great selection of delicious food items. The staff was very helpful and friendly. The harbor is just off to the right of the hotel for boats to other areas of Lake Garda. The small boat inlet next to the hotel is a great place to have lunch or dinner. So conveniently located to so much.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 14 nights in Aug 2019

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing. ..
The hotel was one of the best we have stayed in. (We have stayed in many hotels in different parts of the world ) The reception staff were so helpful. Always happy to see you. Breakfast. Plentiful and good choice. We had balcony room overlooking the lake and harbour desenzano. Had.many good restaurants. You only had to ask silvano where they were! !!!!!!!
Stayed 10 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with great views to the marina and lake. The staff were very professional and polite. The rooms were spotless and the breakfast choice was good. The only negative thing I could say about it was that there wasn't a very good selection of cereals. There were cornflakes and granola. I like bran, but there was none. However, I would definitely recommend this hotel to others.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is perfect for exploring Desenzano del Garda. Be sure to book a balcony room as the views are outstanding. The hotel staff were extremely friendly and helpful and welcomed us into a modern and clean reception area. Our room was bright and newly renovated. The most important details for us was that the beds were very comfortable, the shower was powerful and the AC did a good job in keeping the room cool. There was also a mini fridge for keeping drinks cold. The continental real fast had an array of food every morning and was well stocked. Something there to suit everyone including bacon and eggs if you want your more traditional breakfast. Overall we had a fantastic stay in Hotel Vitório and would hesitate to recommend it.
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has a great location by the lake shore and small harbour area. The staff were all fantastic from the front desk to the breakfast team.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location on the lake side. Within easy reach of all amenities. Staff very friendly and accommodating. Service excellent.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Small hotel in good central location and very close to lake side. Front of house rooms look directly over Lake Garda. Rooms very comfortable, but could do with some drawer space, though adequate shelving. Breakfast is good with a mixed variety ranging from cereal, fresh fruits, juice, ham/cheeses and small cooked breakfast of scrambled, bacon and frankfurter. Staff are very user friendly, open, chatty and helpful. Would recommend this hotel for all round
Stayed 4 nights in Jul 2019

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff
Every member of staff we spoke to was extremely helpful and definitely improved our stay. They helped with finding and booking restaurant reservations, ideas for days out and were generally really interesting helpful people. The location is fantastic, plenty of restaurants and bars nearby. South Lake Garda is best for relaxing and visiting other cities as transport is great compared to the rest of the lake. North is best for wind-based watersports.
Stayed 10 nights in Jun 2019

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great Team
A fabulous team at the Vitoria but we found our beds to be quite hard. We asked for replacement pillows and these were delivered quickly. Great team - brilliant location
Stayed 3 nights in Jun 2019

10/10 Excellent

George&Ann, West Lothian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Both my wife and I thoroughly enjoyed our 8 night stay at Hotel Vittorio, from the moment we arrived until we left the staff were most helpful and friendly which made our stay truly memorable as did the wonderful view over Lake Garda from our hotel room Desenzano is a lovely town and a great base to travel around Lake Garda via the close by ferry and to Milan and Verona (especially the opera at Arena di Verona!) the excellent train service. I would highly recommend Hotel Vittorio to anyone looking to visit Lake Garda and the other great places close by in this lovely country 👍😀☀️😎
Stayed 8 nights in Jun 2019

10/10 Excellent

DUNCAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Desenzano - Hotel Vitoria
Great place, perfect location, our stay was only spoiled by the unseasonal weather, but we made the most by doing things we might not have if the weather had been glorious. And if you’ve had too much pasta/ pizza the Bergin’s does great burgers and gin combos 👍👍
Stayed 5 nights in May 2019

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A few days at Lake Garda!
A 4 day stay to explore Lake Garda. The Hotel is in a fabulous location with lovely views from the 'Lake View' rooms. Also within a 2/3 min walk of the water ferry...also plenty of bars and restaurants. Our lovely lake facing room had a small balcony to sit and watch the world go by. We were very happy with room 226. Breakfast is varied and mainly 'continental', but suiting all tastes. All the staff are very friendly, especially the reception team, who are more than helpful with advice on a number of local questions. Highly recommended - we will be back!
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is perfect! We had a lake view room and loved it! Our room was spacious and very clean. Breakfast was perfect! Great variety of food choices. Staff was so helpful and friendly. We walked all over Desenzano to check out it's treasures.
Stayed 3 nights in Mar 2019

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel for your Lake Garda visit!
Weekend visit to Lake Garda - perfect hotel! Friendly, helpful and informative staff who speak great English. Beautiful view from lakefront balcony. Great location - close to everything.
Stayed 2 nights in Oct 2018

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Desenzano gem - great way to experience Lake Garda
We were unsure whether staying here in Desenzano was the best way to see Lake Garda (maybe one of the smaller mid lake towns better?). But the position of this hotel on lake front, lovely little balcony with table, chairs, totally adjacent to everything in the town, stroll to the ferry wharf to go to Sirmione and other towns- and buses too- meant this was a terrific stay. As well, the help from staff- one in particular- about bus and ferry timetables and options including Sunday restrictions was terrific and so enthusiastic. Breakfasts were quite a bit better than the usual hotel buffets. We walked down from the station, quick and easy trip though did resort to taxi on return as uphill and bags now a bit weighed down by history and art books from the general trip. Hotel organised that easily. The day trip over to Sirmione to see the Roman ruins, medieval castle and ducky town was great day but we appreciated returning to the more spacious, less crowded, and relaxed Desenzano and the complete ease and comfort of Hotel Vittoria. Wifi etc all fine, simply nothing to criticise and everything to commend.
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lake Garda gem.
Great staff, very good food, super location. Only heartbreak was very noisy. I think the entire Von Trapp family came back to their room between one and two in the morning and individually opened and slammed the door shut and then drug chairs around! Too bad such inconsiderate people exist.
Stayed 4 nights in Sep 2018

6/10 Okay

Marie, England

Disliked: Staff & service
Awful experience and terrible customer service
Having booked this hotel due to its idyllic location in Desenzano and how good it looked on the photos, we were excited to stay there. Sadly, it did not live up to our expectations and when we discussed our concerns with the Manager, they were completely dismissive and very rude, stating they had worked there 32 years and it was us with the problem not them!!! In all my years of holiday making, I have never come across such a bad attitude from a hotel Manager and hope never to again!!
Stayed 4 nights in Aug 2018
Response from ilaria on 26 Sept 2018
Dear Madam I am very surprised about your review becouse we had not the pleasure to have you among our guests, you just did a no show in our hotel and you never visited us , strange that you wrote a review explaining that the hotel did not live up to your expectation ......may be becouse you had to pay a penality for the no show ? Sorry if you think I am too rude, I don't think so, but I do not like people who do not tell the truth , we always accept our customers' reviews and their complains if based on a true situation, complains are very important for us to improve and do always better but this is not your case, and I do not want to discuss about the bad words you used in your email.....bad attitude was not our. If I am wrong I apologize since now for my mistake but if you was really one of our guests please give us more informations about your reservation, about the room , floor , room number and so on , so we will be able to check your reservation details . Best regards.

10/10 Excellent

andy, wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hoyel
Fantastic location ,staff were very helpful , clean , breakfast buffet was nice , will go again. Try to get a lake view was outstanding.
Stayed 7 nights in Aug 2018

8/10 Good

couple, wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel with super view of lake
Staff friendly and welcoming. The hotel has an excellent location overlooking the lake. It was very clean and served a super breakfast which was continually being added too. We would definitely recommend it to anyone thinking of staying in the area.
Stayed 3 nights in Aug 2018

10/10 Excellent

Fran, united kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
This hotel is in a very good position good views of the lake close to the ferry and the inland harbor bordered with a choice of reasonable restaurants A room with balcony and lake view was our choice v modern and comfortable. Breakfast was excellent with a large choice.Receptionists were very helpful
Stayed 3 nights in Jul 2018

10/10 Excellent

Maria, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay at the hotel Vittorio. Hotel is very clean, comfortable bed. We had a beautiful lake view from our balcony. The bathroom is a bit outdated but very clean. Great location, 15 minutes walk from the train station, very closed to shops, restaurants, ferry. Breakfast was very nice, a lot of good choices. Breakfast area is nice and bright with great view at the lake. All staff members are very helpful and friendly. We got great restaurant recommendations . We would like especially recognize Aurora and Tatiana at the front desk for all their help. We would love to return to this hotel.
Stayed 3 nights in Jun 2018

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great base for visiting south end of Lake Garda
Lovely hotel right on the lake front by the harbour. Lovely view across the lake from the balcony. Hotel staff spoke excellent English and gave us lots of advice about the area as it was our first visit. Pleased with Desenzano as a base, easy access to train and boat and lively in the evening but didn’t feel as crowded as some of the smaller towns we visited. Upmarket resort (not a gift shop to be found) but plenty of clothes and shoe shops. Nice walks out of town along the lake. Visited nearby towns of Sirmione, Garda, Bardolino and Peschiera which all had their own appeal
Stayed 4 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The situation of the hotel is perfect. Staff very friendly and extremely helpful. I would definitely recommend this hotel
Stayed 6 nights in Jun 2018

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy
Was very happy with the hotel and will return. Views are excellent. Breakfast was very good with a lot of choice. Staff very friendly too. Something I will point out, it would be very useful to have a shelf or small table near the mirror. I found I had to put the stool from the bathroom there to put my make up on it. There is room in the bathroom to make up but this is not really practical if someone else is having a shower because of the steam. Also some shelves or some drawers in the room would be good as we had to leave anything we could not hang up in our cases, bit of a pain. This is just a bit of advice to the owners and not a complaint as I will go back to the hotel and would recommend it to everyone.
Stayed 3 nights in Sep 2017

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely lake view hotel.
Lovely hotel right on the lake. Had fantastic room with terrace which had beautiful view of the lake. Room was quiet and bed really comfy. Service was mainly good. No tea making facilities in the room and safe didn't work but other than that very happy. Bit of a limited choice for breakfast but food was good quality and restaurant staff were pleasant. Great choice if looking for lake view in Desenzano.
Stayed 6 nights in Sep 2017

10/10 Excellent

Barry, Old Colwyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a great location.
Friendly staff and hotel very clean and tidy. Great central location on the shore of the lake.
Stayed 4 nights in Aug 2017

10/10 Excellent

PAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly hotel, with great staff and location
Very friendly hotel, with fantastic helpful and professional staff in great location in the town and convenient for the lakes. Highly recommended.

10/10 Excellent

Marian, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel overlooking the harbour
This was a great choice! A lovely hotel by the lake. Helpful staff, good service, room with lake view, and a lovely breakfast.

8/10 Good

Suzanne , Cheshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Fantastic reception and cleaning staff; nothing is too much trouble. Prime position in Dezanzano. Would recommend a room with balcony and lake view. Best breakfasts in Italy!

8/10 Good

Michele, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, excellent hotel.
We spent six nights here and really enjoyed our stay. The location is excellent and staff very friendly and helpful. The breakfast was delicious and something for everyone. Our room was unusual but comfortable and spotless. The room was cleaned everyday including Sunday. I would definitely return to the hotel.