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Reviews of Hilton Garden Inn Arvada Denver, CO

4 out of 5
Hilton Garden Inn Arvada Denver, CO
5455 Olde Wadsworth Boulevard, Arvada, CO

Reviews

9.0

Wonderful

Rating 10 - Excellent. 685 out of 1000 reviews" "
Rating 8 - Good. 200 out of 1000 reviews" "
Rating 6 - Okay. 64 out of 1000 reviews" "
Rating 4 - Poor. 22 out of 1000 reviews" "
Rating 2 - Terrible. 29 out of 1000 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from GM on 20 May 2024
Happy to hear you had a great stay! We look forward to welcoming you back.

10/10 Excellent

Camden

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quick checkin, clean, I stay at this hotel everytime Im in town
Stayed 1 night in May 2024
Response from Michael Rhodebeck on 19 May 2024
Thank you for your feedback and review

10/10 Excellent

Mary Blair, Golden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is newly renovated, clean and well run. The staff is friendly, the place is nicely decorated in a modern style and the food is good on the restaurant. Nice place to stay!
Stayed 1 night in May 2024
Response from GM on 10 May 2024
Happy to hear you had a great stay! Thank you for the kind words regarding the staff, much appreciated. We look forward to welcoming you back for another visit.

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
It had a pool for the kids. It's convenient to Olde Arvada.
Stayed 1 night in Apr 2024
Response from GM on 2 May 2024
Happy to hear you enjoyed your stay. We look forward to welcoming you back.

10/10 Excellent

Innie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was absolutely immaculate. The staff were very accommodating. The beds were extremely comfortable. Everything was a five star.
Stayed 2 nights in Apr 2024
Response from GM on 28 Apr 2024
Love to hear that your stay was fantastic with us. We look forward to welcoming you back.

10/10 Excellent

Cyndi

Stayed 3 nights in Apr 2024
Response from GM on 14 May 2024
Thank you for letting us know you had a great stay! We look forward to welcoming you back.

10/10 Excellent

Nancy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We try to stay at this Hilton every winter when heading up to the mountains! Great location; clean, comfy rooms and the staff is always very friendly and accommodating! Arvada is growing too fast! Loved it before all the mega- apartment buildings were built!
Stayed 1 night in Apr 2024
Response from GM on 20 Apr 2024
Thank you for being a continuing guest, that's the biggest compliment we can get. Arvada growth is crazy to see. Hope to welcome you back for another visit.

8/10 Good

Marsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Confusion about breakfast buffet costs Would like a free continental breakfast
Stayed 4 nights in Apr 2024
Response from GM on 17 Apr 2024
Thank you for the feedback regarding breakfast; there are rates that do include breakfast. We look forward to welcoming you again.

8/10 Good

Amy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was pretty pricey for what you get.
Stayed 1 night in Apr 2024
Response from Michael Rhodebeck on 15 Apr 2024
Thank you for your feedback

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the environment, location, and the staff is amazing! Rooms are great! Its so quiet here, highly recommend!
Stayed 1 night in Apr 2024
Response from Michael R on 8 Apr 2024
Thank you for your feeback

10/10 Excellent

Mark

Stayed 1 night in Apr 2024
Response from Michael Rhodebeck on 28 Apr 2024
Thank you for your feedback

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Mar 2024
Response from GM on 2 Apr 2024
Thank you for letting us know you had a great stay. We look forward to welcoming you back.

10/10 Excellent

Preston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2024
Response from GM on 1 Apr 2024
Thank you for letting us know you had a great stay! We look forward to welcoming you back.

10/10 Excellent

Enoelia

Stayed 1 night in Mar 2024
Response from GM on 2 Apr 2024
Thank you for letting us know you had a great visit. We look forward to welcoming you back for another stay.

10/10 Excellent

LeAnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice and clean with the exception of the hair in the shower. Every hotel I have stayed at the last few months has come with hair in the bathroom, including this one. Other than that everything was clean, the property was nice, and the employees were helpful and friendly.
Stayed 2 nights in Mar 2024
Response from GM on 30 Mar 2024
Thank for the note about your stay; apologies for the bathroom. Thank you for the kind words regarding the staff. Hope to welcome you back.

10/10 Excellent

CAROL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got in VERY late after many frustrating setbacks during travel. The room was clean and comfortable. Staff was very friendly and quick getting us into our room. Room was quiet, breakfast was very good and hostess and wait staff were friendly and efficient.
Stayed 1 night in Mar 2024
Response from Michael R. on 21 Mar 2024
Thank you for your positive feedback and we hope to see you again on your travels to Denver

6/10 Okay

Brittany

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from GM on 19 Mar 2024
Thank you for letting us know about your recent stay. We would look forward to welcoming you back to get you a better stay.

10/10 Excellent

Gary

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very nice property. Would stay again
Stayed 2 nights in Mar 2024
Response from GM on 18 Mar 2024
Thanks so much for letting us know you had a great stay. We look forward to welcoming you back for a future stay.

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were all so kind and helpful! It was spotless and the decor was modern.
Stayed 1 night in Mar 2024
Response from GM on 16 Mar 2024
Thank you for the kind words regarding the staff and the hotel. we are happy to hear you had a great stay. Hope to see you for a future stay.

8/10 Good

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient.
Stayed 3 nights in Mar 2024
Response from GM on 12 Mar 2024
Thank you for letting us know you had a great stay. Hope to welcome you back for another stay.

10/10 Excellent

mary

Travelled with family
Liked: Cleanliness, amenities
Very nice stay, clean and comfortable
Stayed 2 nights in Mar 2024
Response from Michael Rhodebeck on 11 Mar 2024
Thank you for your feedback

10/10 Excellent

Kacie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean hotel
Stayed 1 night in Mar 2024
Response from Michael Rhodebeck on 11 Mar 2024
Thank you for your feedback

10/10 Excellent

Kat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here and again everything was great!
Stayed 1 night in Mar 2024
Response from Michael Rhodebeck on 5 Mar 2024
Thank you for your feedback

6/10 Okay

Amanda

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Housekeeping suboptimal
The check in process was quick and easy. Within 60 seconds of being in our room, I noticed one hair on the countertop by the TV and an opened travel sized toiletry item laying on the bathroom floor. The housekeeping was suboptimal. Several more hairs were spotted on the bedding. The beds were comfortable but the pillows were much too soft for my liking. We didn’t utilize any of the hotel facilities. The room itself was spacious and modern. The room temperature was easy to control, which was essential because the room was set to AC at 67 degrees upon our arrival in February. The bathroom countertop was a bit on the tall side, making it impossible for my tall 4 year old to wash hands or brush teeth independently. The alarm in the room went off at 6am, which hadn’t been set by us, and it unfortunately was impossible to get back to sleep thereafter. The noise level was pretty quiet, which was nice. I would only recommend this hotel if I knew their housekeeping services had been stepped up a notch or two.
Stayed 1 night in Feb 2024
Response from GM on 20 Feb 2024
Thank you for the feedback about your recent stay with us. The cleanliness issues are certainly not the norm for our hotel, we typically have high cleanliness scores. I do hope you will try us again so you can have a better experience.

4/10 Poor

Verified traveller

Liked: Property conditions & facilities, room comfort
I booked this because of the pool/hot tub and free breakfast. Turns out the pool and hot tub are being renovated and are not open. And the free breakfast is toast and cereal. The hot breakfast you have to pay for. So your description was inaccurate and the photos were misleading.
Stayed 1 night in Feb 2024
Response from GM on 19 Feb 2024
The pool has been listed as out of order on the various websites since January 20th. There are packages that include hot breakfast. Apologies we missed the mark with your stay.

8/10 Good

Joy, tulsa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay was very nice. Only thing wrong was are bathroom door which is a hanging door was off balance and never stayed closed. Plus on a snowy day when we came back to the hotel a big bus not handicap was park in a handicap spot which we needed because we are handicap. But would stay here again because it is very close to where we needed to be
Stayed 3 nights in Feb 2024
Response from GM on 19 Feb 2024
Apologies for the inconvenience of the parking. Thank you for the feedback regarding the bathroom door.

10/10 Excellent

Patricia

Stayed 3 nights in Feb 2024
Response from M\ on 21 Mar 2024
Thank you for your feedback

10/10 Excellent

JERMAINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly
Stayed 2 nights in Feb 2024
Response from GM on 12 Feb 2024
Happy to hear you had a great stay. Thank you for the kind words regarding the staff. We look forward to welcoming you back.

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Great service.
Stayed 1 night in Feb 2024
Response from GM on 9 Feb 2024
We are happy to hear you enjoyed your recent stay. we look forward to seeing you again for a future stay.

6/10 Okay

Rickey

Travelled with partner
Liked: Cleanliness, staff & service
Nice hotel booked for geraway weekend to hit Hot Tub and Pool !@ check-in told BOTH CLOSED !! WHAT A BUMMER !! NOTHING SHOWN WHEN I BOOKED !!
Stayed 1 night in Jan 2024
Response from GM on 5 Feb 2024
Thank you for your feedback, Expedia's website has notification that our pool & hot tub are closed. Apologies for the inconvenience.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from GM on 5 Feb 2024
Thank you for letting us know you had a great stay. We look forward to welcoming you back.

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a movie theater across the street.
Stayed 1 night in Jan 2024
Response from GM on 5 Feb 2024
We are happy to hear you enjoyed your stay. we look forward to welcoming you back.

8/10 Good

Stephen, EXTON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, simple midpriced hotel, many dining options nearby
Stayed 7 nights in Jan 2024
Response from Michael R. on 30 Jan 2024
Thank you for your feedback

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Michael R. on 30 Jan 2024
Thank you for your feedback

10/10 Excellent

Devin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, friendly, helpful staff, good food.
Stayed 1 night in Jan 2024
Response from GM on 28 Jan 2024
Thank you for letting us know you had a great stay. We look forward to welcoming you back.

8/10 Good

Dina

Liked: Cleanliness, staff & service
Was disappointed the pool and hot tub was closed.
Stayed 1 night in Jan 2024
Response from Michael R. on 30 Jan 2024
Thank you for your feedback, apologies on the pool being under renovation and undergoing emergency repairs. I will pass this feedback along to our management team.

10/10 Excellent

Camden, Fort Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was nice, the little bar was friendly, the hotel was very clean and the room was extremely nice, I definitely recommend this hotel and will be staying there again
Stayed 1 night in Jan 2024
Response from GM on 26 Jan 2024
Thank you for letting us know you had a great stay. We look forward to welcoming you back.

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from GM on 9 Jan 2024
Thank you for letting us know you had a great stay. We look forward to welcoming you back soon.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Jan 2024
Response from GM on 8 Jan 2024
Happ to hear you had a great stay. We look forward to seeing you again.

4/10 Poor

Monerah

Disliked: Staff & service
Stayed 3 nights in Dec 2023
Response from GM on 8 Jan 2024
Thank you for the feedback regarding your stay. My apologies that we missed the mark on your visit with us.

6/10 Okay

Laura

Stayed 1 night in Jan 2024
Response from GM on 8 Jan 2024
Thank you for the feedback regarding your stay. I hope we see for a future stay to make it a 5.

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas in Colorado
We have stayed in this hotel for the last 3 trips to Colorado to see our daughter and son in law. They have been very accommodating and the rooms are always comfortable. Morning breakfast is a good deal and food was good. Staff is very friendly
Stayed 5 nights in Dec 2023
Response from GM on 7 Jan 2024
Thank you for the kind words; returning guests are the best compliment we can receive. Happy New Year!

10/10 Excellent

kerry, Ft Collins

Travelled with partner
Liked: Amenities
Great riom
Stayed 1 night in Dec 2023
Response from GM on 8 Jan 2024
Happ to hear you had a great stay. We look forward to seeing you again.

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I must say I've traveled alot this year and this place by far has been the best hotel I've stayed at....hands down....lady at the front desk was very nice and welcoming ....actually everyone that worked there was polite ..helpful ...and ....down to earth...you could actually talk to them without feeling like they were on a pedestal....rooms were almost too clean.....smell of bleach was a little overwhelming but assuring at the same time....5 stars...2 thumbs up...ty
Stayed 1 night in Dec 2023
Response from GM on 7 Jan 2024
Thank you for letting us know you had a great stay. Thank you for the kind words regarding the staff, appreciated. Happy New Years!

6/10 Okay

Al

Travelled with family
Liked: Property conditions & facilities
Paid on Travelocity the hotel charged me for room again but at higher rate
Stayed 1 night in Dec 2023
Response from gm on 1 Jan 2024
My apologies for the error. If you can provide us with the name on the reservation, we will certainly correct the error.

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from GM on 29 Dec 2023
Thank you for letting us know that you had a great stay. We look forward to welcoming you back. Happy New Year!

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from GM on 28 Dec 2023
Thank you for letting us know you had a great stay. That is awesome to hear. we look forward to welcoming you back.Happy New Year!

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from GM on 27 Dec 2023
Thank you for letting us know you had a great stay. We look forward to welcoming you back. Happy New Year!

10/10 Excellent

Cyndi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
We stayed one night and didn't have any complaints or disappointment. Our room was spotless; the bed was very comfortable and the pillows were perfect; it was quiet, both inside and outside the hotel; the bathroom was thoughtfully designed and the towels were soft; the shower head - although high - worked very well for short me because there was sufficient water pressure; the heater was efficient and quiet; and breakfast in the hotel restaurant was delicious. We will definitely return.
Stayed 1 night in Dec 2023
Response from GM on 25 Dec 2023
Thank you for letting us know you had a great stay. We look forward to welcoming me back. Happy holidays!

10/10 Excellent

Geremy, plano

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel and lots to do in the area
Stayed 6 nights in Dec 2023
Response from GM on 22 Dec 2023
Thank you letting us know you had a great stay with us. We look forward to welcoming you back.Happy Holidays!