Terrace/patio

Reviews of Residence Inn by Marriott Denver City Center

3 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 613 out of 1005 reviews" "
Rating 8 - Good. 238 out of 1005 reviews" "
Rating 6 - Okay. 79 out of 1005 reviews" "
Rating 4 - Poor. 39 out of 1005 reviews" "
Rating 2 - Terrible. 36 out of 1005 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Judy, Royal Oak

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, clean anbd easy check in. I would recommend people to stay here and would come back again. Manager needs to review protocol for “stuck in an elevator” situations. Everything turned out okay but I feel staff wasn’t prepared to handle in an expedient manner.
Stayed 2 nights in May 2024

10/10 Excellent

Rashad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service!
Stayed 2 nights in May 2024
Response from Customer Service on 22 May 2024
Rashad, thank you for the kind words. The team at Residence Inn Denver City Center is thrilled to hear you enjoyed our service. We're looking forward to welcoming you back!

10/10 Excellent

Cori

Travelled with group
Residents Inn staff and services were of the highest quality! The people were super kind and helpful, the room comfortable & clean, and process of checking in, out, and parking was very easy.
Stayed 4 nights in May 2024
Response from Customer Service on 21 May 2024
Cori, thank you for your wonderful review! The team at Residence Inn Denver City Center is thrilled to hear that you found our services of the highest quality and that everything from check-in to parking went smoothly. We're delighted you enjoyed your comfortable and clean room. Looking forward to welcoming you back!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice proerty
Stayed 1 night in May 2024
Response from Customer Service on 21 May 2024
John, thank you for your kind words. The team at Residence Inn Denver City Center is delighted you enjoyed your stay. We're looking forward to welcoming you back soon!

10/10 Excellent

IRINA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, friendly.
Stayed 1 night in May 2024
Response from Customer Service on 20 May 2024
IRINA, thank you for your kind words! The team at Residence Inn Denver City Center is delighted you had a wonderful stay. We're looking forward to welcoming you back.

10/10 Excellent

Frank G.

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay because of the courteous staff, clean and quiet room, and an amazing breakfast. Parking was also a plus. HIGHLY RECOMMENDED!
Stayed 1 night in May 2024
Response from Customer Service on 20 May 2024
Frank, thank you for your wonderful review of Residence Inn Denver City Center. It's great to hear that our courteous team members, clean and quiet room, and amazing breakfast contributed to your enjoyable stay. We're pleased that our parking facilities added to your positive experience. We appreciate your high recommendation and look forward to welcoming you back.

10/10 Excellent

Jeremy

Stayed 1 night in Apr 2024
Response from Customer Service on 19 May 2024
Thanks, Jeremy! It's outstanding your time at Residence Inn Denver City Center was fantastic. We can't wait until your next visit!

10/10 Excellent

Hyunmo, Schaumburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large comfortable rooms with a full kitchen. Enjoyed my stay here.
Stayed 1 night in May 2024
Response from Customer Service on 17 May 2024
Hyunmo,Thank you for your kind words! The team at Residence Inn Denver City Center is delighted that you enjoyed your stay in our spacious and well-equipped rooms. We look forward to welcoming you back soon!

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable and quite roomy. Parking is easy. Staff was very friendly.
Stayed 1 night in May 2024
Response from Customer Service on 16 May 2024
Julia, thank you for sharing your experience at Residence Inn Denver City Center. It is great to know you found everything to be clean, comfortable, and spacious. It is also wonderful to hear that you enjoyed the easy parking and had a positive interaction with our team members. We hope to welcome you back soon!

8/10 Good

melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, nice suite but bed too small for two people! Breakfast was adequate...
Stayed 1 night in May 2024
Response from Customer Service on 15 May 2024
Melanie,Thank you for sharing your feedback. It is great to hear that you enjoyed the convenient location and your suite at Residence Inn Denver City Center. We appreciate your comments about the bed size and breakfast offerings and will take them into consideration.We look forward to welcoming you back on your next visit.

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in May 2024
Response from Customer Service on 14 May 2024
Kyle, thank you for your kind remarks. We're thrilled to hear you enjoyed your stay at Residence Inn Denver City Center. We hope to welcome you back in the future.

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Great location. I really enjoyed my stay. Will definitely be back.
Stayed 2 nights in May 2024
Response from Customer Service on 11 May 2024
Sean, it's wonderful to hear that you had a fantastic stay at Residence Inn Denver City Center. We're thrilled that our prime location contributed to your experience. We're eagerly awaiting your return and promise to make your next visit just as enjoyable.

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and helpful staff with Naomi at the front desk.
Stayed 1 night in May 2024
Response from Customer Service on 11 May 2024
Jonathan, it's great to know that your check-in process at Residence Inn Denver City Center went smoothly and that Naomi was able to assist you. We take pride in our team members being readily available to provide their help. We hope that the rest of your stay was just as pleasant and we're eager to welcome you back in the future.

10/10 Excellent

Yekaterina, Reston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the city, clean and nice rooms, plus very good breakfast choices and nice and inviting common areas for breakfast and a lobby
Stayed 3 nights in Apr 2024
Response from Customer Service on 8 May 2024
Yekaterina, it's delightful to hear that your stay at the Residence Inn Denver City Center was so enjoyable. We're thrilled you appreciated our prime location, pristine rooms, and the variety of breakfast options. Our dedicated team members always strive to create a pleasant and inviting atmosphere for all guests. We look forward to welcoming you back in the future.

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Customer Service on 6 May 2024
Thanks for the perfect rating, Carol!We're pleased to hear that you have fully enjoyed your stay at Residence Inn Denver City Center, as we strive to create a full service experience for our guests. We can't wait to see you again soon!

10/10 Excellent

Joseph E

Stayed 1 night in Apr 2024
Response from Customer Service on 21 May 2024
Joseph, thank you for your excellent rating of the Residence Inn Denver City Center. The team is thrilled to know you had a great stay. We look forward to your next visit!

10/10 Excellent

Jeniffer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great to stay in for the price and the accommodations! Walking to and from the convention center was a breeze
Stayed 3 nights in Apr 2024
Response from Customer Service on 30 Apr 2024
Jeniffer, it's fantastic to hear that your stay at Residence Inn Denver City Center proved to be a great value for you. We're delighted you found convenience in our location near the convention center. We hope to be your choice of accommodation during your next visit. Thank you for taking the time to share your experience.

8/10 Good

James, Blaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Easy to get around downtown Denver.
Stayed 2 nights in Feb 2024
Response from Customer Service on 29 Apr 2024
James, it's great to hear you found the Residence Inn Denver City Center excellently situated for your downtown travels. We're thrilled our prime location facilitated easy navigation. We can't wait to welcome you back for your future Boulder adventures.

10/10 Excellent

Graciela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Customer Service on 29 Apr 2024
Graciela, it's wonderful to hear that you had such a positive experience at Residence Inn Denver City Center. We work to provide our guests with an exceptional stay and your rating suggests that we met that goal. Thank you for choosing us for your recent stay, we hope to have the opportunity to serve you again in the future.

10/10 Excellent

Boris

Travelled with partner
Liked: Property conditions & facilities
Excellent customer service
Stayed 1 night in Apr 2024
Response from Customer Service on 28 Apr 2024
Boris, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Residence Inn Denver City Center!

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Customer Service on 28 Apr 2024
Thank you for sharing your perfect rating with us, Eric!It's wonderful to see how much you appreciated your time at Residence Inn Denver City Center! We want everyone to feel right at home at Residence Inn Denver City Center. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

8/10 Good

Lawrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is great value .
Stayed 1 night in Apr 2024
Response from Customer Service on 26 Apr 2024
Lawrence, it's wonderful to hear you found great value in your stay at the Residence Inn Denver City Center. That's always our intention. We appreciate your kind words and look forward to welcoming you back for another enjoyable stay.

10/10 Excellent

Maria

Travelled with partner
Liked: Amenities
Easy to find and restaurants are walking distance
Stayed 1 night in Apr 2024
Response from Customer Service on 22 Apr 2024
Thank you for the 5 out of 5 rating, Maria!We're thrilled to see how much you enjoyed staying at Residence Inn Denver City Center. We look forward to hosting you again in the near future! Thank you again for sharing.

10/10 Excellent

ANN

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the two bedrooms
Stayed 1 night in Apr 2024
Response from Customer Service on 16 Apr 2024
Ann, thank you for sharing your experience. At Residence Inn Denver City Center, we are truly happy to hear that you appreciated our spacious two-bedroom suites. We hope to welcome you back again in the future.

10/10 Excellent

Joanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful hotel and i loved having 7/11 across the street! Very convenient being downtown!
Stayed 1 night in Mar 2024
Response from Customer Service on 1 Apr 2024
Joanie, it's wonderful to hear that you appreciated the charm of Residence Inn Denver City Center and found the surrounding area useful. Its location is indeed designed for our guests' convenience. We hope to accommodate you again soon and maintain the level of satisfaction you've experienced!

10/10 Excellent

Abelardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was very friendly and helpful. the property was nice and clean. great area to be in and walking to distance to pretty much anything you need. the daily breakfast was really good and something new everyday. safe area and quiet
Stayed 4 nights in Mar 2024
Response from Customer Service on 1 Apr 2024
Abelardo, thank you for your exceptional feedback on your stay at Residence Inn Denver City Center. It delights us to hear that our team members added an extra touch of warmth to your visit and that you enjoyed our pristine property and convenient location. It's fantastic to know that our varied breakfast selection and secure atmosphere significantly added to your comfortable experience. We hope to have the pleasure of hosting you again in the future.

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in Mar 2024
Response from Customer Service on 29 Mar 2024
Carla, thank you for choosing Residence Inn Denver City Center for your stay. It's pleasing to know you found it to be a good destination. We're looking forward to being your chosen place again when next you visit Denver.

6/10 Okay

Noel

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024
Response from Customer Service on 29 Mar 2024
Noel, thank you for your rating. It's evident that there were aspects of your stay at Residence Inn Denver City Center that didn't fully meet your expectations. We encourage you to share details of your experience as it invaluable in helping us to make improvements where necessary. We hope you'll provide us another chance to serve you better in the future.

10/10 Excellent

Jorycel, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is close to everything ( restaurants, train station and bus stops.Room is clean and comfortable. Money spent is worth it.
Stayed 3 nights in Mar 2024
Response from Customer Service on 26 Mar 2024
Jorycel, it's wonderful to hear about your positive experience at the Residence Inn Denver City Center. We're thrilled that our prime location, clean and cozy rooms, and overall value met your expectations. Your satisfaction is our highest reward. We'd be delighted to welcome you back anytime.

10/10 Excellent

christopher, Palisade

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay very quite
Stayed 3 nights in Mar 2024
Response from Customer Service on 19 Mar 2024
Christopher, we're delighted to hear about your pleasant stay at the Residence Inn Denver City Center. Our tranquil setting is indeed a favorite attribute among guests. We appreciate your feedback and look forward to your next visit.

10/10 Excellent

Marcia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Loved the room!
Stayed 1 night in Mar 2024
Response from Customer Service on 18 Mar 2024
Marcia, we're thrilled to hear you had a delightful stay at Residence Inn Denver City Center and enjoyed our rooms. We strive to provide a wonderful experience for our guests and your positive comments affirm we're achieving our goal. Looking forward to hosting you again on your next visit.

10/10 Excellent

James, Larkspur

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay if visiting downtown Denver
Stayed 1 night in Mar 2024
Response from Customer Service on 17 Mar 2024
James, we're so glad to hear that you found the Residence Inn Denver City Center to be an excellent place to stay while visiting downtown Denver. Your feedback is greatly appreciated. We're looking forward to welcoming you back during your next visit to the city. Safe travels!

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, walkable area. Parking is $$$ but very convenient in/out privileges. Helpful staff, clean rooms.
Stayed 2 nights in Mar 2024
Response from Customer Service on 11 Mar 2024
Yvonne, thank you for choosing Residence Inn Denver City Center and for leaving such a wonderful review. We're pleased to hear that you enjoyed our clean rooms, found our location ideal for exploring the city, and appreciated the convenient parking, albeit costing a bit extra. It's also good to know that our team members were of great assistance to you. We hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Megan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. The breakfast is GREAT! Conveniently located near shopping, restaurants, bars, coffee shop, public transportation, and more!
Stayed 3 nights in Mar 2024
Response from Customer Service on 9 Mar 2024
Megan, it's fantastic to hear you enjoyed your stay at Residence Inn Denver City Center and found our location convenient for exploring the area's shopping, dining, and transportation options. Also, we're thrilled that our team members and breakfast service were highlights of your stay. We look forward to having you back with us in the future.

10/10 Excellent

Ginger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The night before checkout, we requested a late checkout for the following day. We requested 1p and they graciously agreed. The next morning at 11a, I called the front desk to confirm, they knew nothing about it but still agreed to the 1p checkout. But then the housekeeping department STILL knocked at the door expecting us to be out.
Stayed 2 nights in Mar 2024
Response from Customer Service on 8 Mar 2024
Ginger, it's wonderful to hear that your stay at the Residence Inn Denver City Center was an overall positive experience. We appreciate your understanding during the miscommunication about your late checkout request. Our team members strive to ensure such instances are rare. We look forward to your next visit and aim to provide an even smoother experience.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Very attentive.. informative about the area.. clean and breakfast was very good
Stayed 1 night in Mar 2024
Response from Customer Service on 5 Mar 2024
Lisa, thank you for your kind words about the Residence Inn Denver City Center. We're thrilled you appreciated the cleanliness, breakfast, and helpful information about the local area. It's great to know you found our team members to be so attentive, as they strive to provide excellent service. We look forward to your next stay with us.

10/10 Excellent

Anthony

Liked: Staff & service, property conditions & facilities
A plus
Stayed 1 night in Mar 2024
Response from Customer Service on 4 Mar 2024
Anthony, it's splendid to hear that you had a positive experience at the Residence Inn Denver City Center! We treasure your succinct and positive feedback. Please do return soon for another memorable stay.

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfy accommodations! Could use some updates in general (especially the elevators) but overall it was a good, clean stay.
Stayed 1 night in Mar 2024
Response from Customer Service on 7 Mar 2024
Marie, thank you for sharing your experience at the Residence Inn Denver City Center. We're thrilled to hear you found our accommodations comfortable and clean. Your suggestions related to updates, especially concerning our elevators, are appreciated and will be taken into consideration as we continuously work to enhance the guest experience. We hope to have the opportunity to serve you again in the future.

8/10 Good

Enrique

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service, parking was convenient. Room was nice and spacious. Will stay again.
Stayed 2 nights in Feb 2024
Response from Customer Service on 27 Feb 2024
Enrique, thank you for sharing your experience at Residence Inn Denver City Center. We're delighted to learn our accommodating service, convenient parking, and spacious rooms contributed to a pleasant stay. We eagerly await your next visit.

2/10 Terrible

Bryce

Stayed 1 night in Feb 2024
Response from Customer Service on 20 Mar 2024
Bryce, it seems that your stay did not live up to expectations based on the rating provided. If you're willing to share more specifics, it would greatly assist us in making improvements to enhance our guests' experiences in the future. We hope to have another opportunity to serve you better.

10/10 Excellent

Mickiel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly, efficient -and welcoming the property it self was clean and well put together the room I had was very spacious clean and had all the necessities and more
Stayed 2 nights in Feb 2024
Response from Customer Service on 26 Feb 2024
Mickiel, we're thrilled to hear that you had a fabulous experience at Residence Inn Denver City Center. Our team will be delighted to know their efforts to provide efficiently welcoming service and a clean, well-organized environment were appreciated. We're particularly pleased that the accommodations met all your needs and exceeded expectations. We can't wait to welcome you back for another enjoyable stay.

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Customer Service on 27 Feb 2024
Thanks for the perfect rating, Marcus! We can't wait to see you again soon for another amazing experience at Residence Inn Denver City Center.

10/10 Excellent

Bianka

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Customer Service on 26 Feb 2024
Thanks for sharing this perfect rating, Bianka!We're thrilled to hear you enjoyed your stay at Residence Inn Denver City Center! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

10/10 Excellent

Alex

Stayed 1 night in Feb 2024
Response from Customer Service on 21 Mar 2024
Alex, it's wonderful to read about your five-star experience at the Residence Inn Denver City Center. We hope to welcome you back for another memorable stay soon. Thank you for choosing us.

6/10 Okay

Vance

Stayed 1 night in Feb 2024
Response from Customer Service on 21 Mar 2024
We appreciate the feedback, Vance.While it's great you enjoyed your time with us, we're disappointed your stay was anything less than perfect. We look forward to sharing a more positive experience with you soon.

10/10 Excellent

Jenica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff, clean room.
Stayed 1 night in Feb 2024
Response from Customer Service on 23 Feb 2024
Jenica, we're delighted you had an enjoyable experience at Residence Inn Denver City Center. It's wonderful to know that our team members' assistance and the cleanliness of our rooms met your expectations. Thank you for your kind words. We're eager to welcome you back in the future.

10/10 Excellent

Radinal, gunnison

Liked: Cleanliness, staff & service, property conditions & facilities
I love the room with kitchen and the cleaning around the place definely i will come back here
Stayed 1 night in Feb 2024
Response from Customer Service on 22 Feb 2024
Radinal, it's great to hear you appreciated the room with kitchen at Residence Inn Denver City Center. Providing a clean environment for our guests is something we pride ourselves on. We're eagerly anticipating your return. Safe travels until then!

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Customer Service on 22 Feb 2024
Thank you for the great rating, Marc!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Residence Inn Denver City Center! We hope you plan on staying with us again soon!We're looking forward to your next visit!

10/10 Excellent

Luz

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great service, convenient location, the breakfast included is basic but good!!
Stayed 4 nights in Feb 2024
Response from Customer Service on 22 Feb 2024
Luz, it's wonderful to hear you enjoyed your stay at Residence Inn Denver City Center. We're thrilled the beautifully-appointed surroundings, superior service, and convenient location added to your experience. We're glad you appreciated our breakfast offerings. Looking forward to welcoming you back for another great stay.

10/10 Excellent

Sierra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Feb 2024
Response from Customer Service on 22 Feb 2024
Sierra, it's wonderful to know you appreciated the location of Residence Inn Denver City Center. We strive to offer convenience and accessibility for our guests, and we're glad to hear your stay met this mark. Thank you for choosing us and for sharing this positive feedback.