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Reviews of Griya Santrian a Beach Resort & Spa

4 out of 5
Griya Santrian a Beach Resort & Spa
Jalan Danau Tamblingan 47, Denpasar, Bali

Reviews

9.0

Wonderful

Rating 10 - Excellent. 367 out of 652 reviews" "
Rating 8 - Good. 219 out of 652 reviews" "
Rating 6 - Okay. 51 out of 652 reviews" "
Rating 4 - Poor. 10 out of 652 reviews" "
Rating 2 - Terrible. 5 out of 652 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

John

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had a good room in a great location. Ground floor, near to the pool, very close to the breakfast dining area & the beach. Loved it.
Stayed 7 nights in Apr 2024

10/10 Excellent

Lucy

Stayed 3 nights in Mar 2024

10/10 Excellent

John, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel on my favourite part of Sanur beach. Grounds are delightful and staff were attentive
Stayed 2 nights in Mar 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Griya Santrian. We were looking for a relaxing, easy vacation. Griya Santrian was perfect. The staff was friendly, helpful and fantastic. My air condition froze and was fixed immediately. The grounds are beautiful, immaculate and abundant in lovely vegetation. Three pools were perfect, meaning no pool was overcrowded. We loved dining and swimming with the sea in view. We rented bikes,used the free kayaks and the staff made everything easy. Our rooms were large with balcony. The beds were so comfortable. Five star for Griya Santarain
Stayed 6 nights in Mar 2024

8/10 Good

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
We had a good couple of days. Note - the Spa gets booked up.
Stayed 2 nights in Jan 2024

10/10 Excellent

Hugh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ambience, public areas and rooms are all excellent. Only criticism is the broken equipment in gym (cycling machine) and the oar of one of the canoes is twisted and shortened (hard to use). A personal suggestion is to reduce the lighting on the beach in the evening to make the view more e joyable.
Stayed 5 nights in Jan 2024

10/10 Excellent

Cecilia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay over the New Year period. Rooms are nice and clean. Lovely pool areas, friendly staff and close to everything that you need. Would definitely stay here again.
Stayed 6 nights in Dec 2023

10/10 Excellent

Victoria

Stayed 5 nights in Dec 2023

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and the service is very good. The hotel gardens are beautiful.
Stayed 6 nights in Dec 2023

6/10 Okay

wilhelmus ignatius

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Gardens are looked after more than the buildings and pools. Garden wing pools were cloudy and mouldy. Trellis in centre pool is rotted and very unstable. Breakfast ordinary and needs more choices. Overall the property is tired and not worth the $$$.
Stayed 7 nights in Nov 2023

8/10 Good

Kalman

Liked: Staff & service, property conditions & facilities
Very nice location. Clean, quiet, and right by the beach. Only thing lacking is an information display/sales counter for day trips and other tourist activities and attractions.
Stayed 7 nights in Nov 2023

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean. Friendly staff.
Stayed 5 nights in Nov 2023

10/10 Excellent

william

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a good area with dining and shopping all around. The room we had was excellent with a large balcony overlooking the back pool. The staff were exceptional, quick and efficient. One small gripe: Some brochures about local facilities and events in the reception area would have been welcome
Stayed 7 nights in Nov 2023

6/10 Okay

Dorothy

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2023

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Fabulous hotel, lovely staff. Only downside was internet kept dropping out. But would definitely stay here again
Stayed 3 nights in Oct 2023

10/10 Excellent

Rosemarie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely ambience, friendly staff, good facilities
Stayed 7 nights in Oct 2023
Response from Management on 1 Nov 2023
Dear Rosemarie, Om Swastyastu Thank you for taking the time to share your experience at our Resort. We greatly appreciate your positive feedback and are delighted that you enjoyed your stay with us. We're delighted that you enjoyed our facilities and happy with our services We look forward to welcoming you back at Griya Santrian a Beach Resort & SpaWarm regards

6/10 Okay

Ren

Travelled with partner
Liked: Cleanliness, amenities
The property was lovely and we maintained outside however we expected a lot more for the money. Could hardly get a place by the pool as there were taken early in the morning. And we also thought by booking the deluxe room we would have exclusive access to the other pool however this is very miss leading when reading the rooms.
Stayed 5 nights in Sep 2023
Response from Management on 1 Nov 2023
Dear Ren,Om SwastyastuWe appreciate your feedback and are grateful that you took the time to share your thoughts about your recent visit to our establishment.Firstly, we're sorry to hear that your experience at our pool didn't meet your expectations, we apologize for any inconvenience or dissatisfaction you encountered. Your feedback is essential, and we will take it into consideration as we continually strive to improve and enhance our facilities.Thank you for bringing these matters to our attention. We hope you will give us another opportunity to provide you with a more enjoyable experience in the future.Best regards,

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to beach, restaurants and shopping. Lovely hotel with friendly staff, lovely room and nice restaurants by the pool. Well definitely go back!
Stayed 7 nights in Oct 2023
Response from Management on 1 Nov 2023
Dear Sandra, Om Swastyastu Thank you for taking the time to share your experience at our Resort. We greatly appreciate your positive feedback and are delighted that you enjoyed your stay with us. We're delighted that you enjoyed our facilities and happy with our services We look forward to welcoming you back at Griya Santrian a Beach Resort & Spa . Warm regards

10/10 Excellent

Dastrini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in Sanur
Great place, staff was very friendly and helpful especially the porter. Breakfast was good but rather crowded.
Stayed 1 night in Oct 2023
Response from Management on 1 Nov 2023
Dear Dastrini, Om Swastyastu Thank you for taking the time to share your experience at our Resort. We greatly appreciate your positive feedback and are delighted that you enjoyed your stay with us. We're delighted that you enjoyed our facilities and happy with our services We look forward to welcoming you back at Griya Santrian a Beach Resort & Spa . Warm regards

4/10 Poor

Maryanne

Travelled with partner
Disliked: Amenities, property conditions & facilities
Booked a garden room which was very tired paint chipping and bathroom not ok. The toilet seat was yellow stained For what we paid I don’t think it was value for money. Despite that tge location was excellent with lots of choices for meals etc We just found it very old and needs a update but maybe more of the expensive rooms would have been better
Stayed 3 nights in Oct 2023
Response from Management on 1 Nov 2023
Dear Maryanne,Om SwastyastuThank you for sharing your feedback about your recent stay with us. We're thrilled to hear that you found our location impeccable and that you were easy to find a lot of choice of meals Your comment about the room is noted, and we appreciate your suggestion. We'll consider this for future improvements to enhance our guests' convenience.We look forward to the opportunity of welcoming you back for another enjoyable stay in the future.Best Regards

8/10 Good

Timothy Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 8 nights in Sep 2023
Response from Zoni on 23 Sept 2023
Dear Timothy NeilThank you for staying with us and we extend our gratitude for sharing your experience following your recent stay. We're thrilled to know that you had a wonderful stay, finding our hotel comfortable and perfectly located.Should your future travels bring you back to Bali, we would be honored to welcome you again and make your stay even more enjoyableBest Regards

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Aug 2023
Response from Zoni on 12 Sept 2023
Dear Keith, Om Swastyastu Thank you for taking the time to share your experience at our Resort. We greatly appreciate your positive feedback and are delighted that you enjoyed your stay with us. We're delighted that you enjoyed our facilities and happy with our services We look forward to welcoming you back at Griya Santrian a Beach Resort & Spa . Warm regards,

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Aug 2023
Response from Zoni on 12 Sept 2023
Dear Maxim, Om Swastyastu Thank you for taking the time to share your experience at our Resort. We greatly appreciate your positive feedback and are delighted that you enjoyed your stay with us. We're delighted that you enjoyed our facilities and happy with our services We look forward to welcoming you back at Griya Santrian a Beach Resort & Spa . Warm regards

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay on the beach in Sanur - highly recommend.
Stayed 1 night in Aug 2023
Response from Management on 18 Aug 2023
Dear Alan OM SWASTYASTUWarmest Greeting from Griya Santrian a Beach Resort Thank you for your feedback and we are happy to hear that you happy during stay with usWe look forward welcoming you back at Griya Santrian Beach & Resort Sanur BaliBest Regards

10/10 Excellent

Wayne, Mount Eliza

Travelled with family
Great position right on beach snd close to everything you need
Stayed 3 nights in Jun 2023
Response from Management on 18 Aug 2023
Dear WayneOM SWASTYASTUWarmest Greeting from Griya Santrian a Beach Resort Thank you for your feedback and we are happy to hear that you happy during stay with usWe look forward welcoming you back at Griya Santrian Beach & Resort Sanur BaliBest Regards

4/10 Poor

Adam

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I was surprised at how highly rated this hotel is on Expedia. The staff and grounds are lovely, but that is everywhere in Bali. The rooms are old, dirty and in need of a serious make over. Lamp shades stained. Floors chipped and marked. Bathrooms mouldy and in very poor condition. My basin didn’t drain properly. The shower was moody and cracked. The toilet was old and didn’t flush well. I think it is seriously over priced. The breakfast is very low quality as well.
Stayed 1 night in Jun 2023
Response from Management on 18 Aug 2023
Dear Adam OM SWASTYASTUWarmest Greeting from Griya Santrian a Beach Resort We would like to thank you for bringing this issue to our attention, the satisfication of our guest is always our top priority We look forward welcoming you back at Griya Santrian Beach & Resort Sanur BaliBest Regards

10/10 Excellent

Elyse

Stayed 1 night in Jun 2023
Response from Zoni on 23 Sept 2023
Dear Elyse, Om Swastyastu Thank you for taking the time to share your experience at our Resort. We greatly appreciate your positive feedback and are delighted that you enjoyed your stay with us. We're delighted that you enjoyed our facilities and happy with our services We look forward to welcoming you back at Griya Santrian a Beach Resort & Spa . Warm regards

10/10 Excellent

Julie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property..beautiful gardens and pools. Right on beach..easy access to numerous restaurants spas etc all around property. Definitely one of the best in Sanur!
Stayed 10 nights in May 2023
Response from Zoni on 23 Sept 2023
Dear Julie, Om Swastyastu Thank you for taking the time to share your experience at our Resort. We greatly appreciate your positive feedback and are delighted that you enjoyed your stay with us. We're delighted that you enjoyed our facilities and happy with our services We look forward to welcoming you back at Griya Santrian a Beach Resort & Spa . Warm regards

8/10 Good

Anne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the position of the Griya Santrian. Lovely views from the beach loungers. Deluxe room by centre pool was good. Surprised that there were no activities like cultural performances or pool activities. The breakfast was disappointing,poor quality juice and the coffee was undrinkable. That was a topic raised by everyone we met. Would return if breakfast was better. We prefer the Maya and the Hyatt Regency which are not so resistant to change. Felt that the Griya Santrian needs to listen to it’s guests more
Stayed 5 nights in Jun 2023

8/10 Good

Malcolm, Ferndale

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed our stay very much. My only issue was for the price of the room the fridge was very old and rusted. It still worked fine
Stayed 4 nights in May 2023

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A well positioned great hotel
A good hotel, Lovey gardens and very quiet yet right on the the both the beach and the main strip. Lovely friendly helpful staff and a quiet comfortable room with great AC. I would stay here aging
Stayed 3 nights in May 2023

10/10 Excellent

Fred

Travelled with partner
Liked: Cleanliness, staff & service
Everything about the property, service, location, 3 pools, breakfast buffet excellent, and right on the beach. Very relaxing and sometimes live music and Balinese dancing ❤️❤️❤️❤️❤️
Stayed 3 nights in May 2023

10/10 Excellent

Milton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Feb 2023
Response from Zoni on 23 Sept 2023
Dear Milton, Om Swastyastu Thank you for taking the time to share your experience at our Resort. We greatly appreciate your positive feedback and are delighted that you enjoyed your stay with us. We're delighted that you enjoyed our facilities and happy with our services We look forward to welcoming you back at Griya Santrian a Beach Resort & Spa . Warm regards

10/10 Excellent

Naydene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch
The Griya Santrian delivered excellent service again. Friendly and attentive staff, beautiful gardens, clean and comfortable rooms, inviting pools!
Stayed 7 nights in Jan 2023
Response from Zoni on 23 Sept 2023
Dear Naydene, Om Swastyastu Thank you for taking the time to share your experience at our Resort. We greatly appreciate your positive feedback and are delighted that you enjoyed your stay with us. We're delighted that you enjoyed our facilities and happy with our services We look forward to welcoming you back at Griya Santrian a Beach Resort & Spa . Warm regards

10/10 Excellent

Hyejin

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Recommended by a colleague. 3pools and one of them is located beachfront. Great view. Beautiful gardens and such friendly staff. Location is excellent too. Stayed there 4nights while we were in Sanur. Went to a different hotel after been in Nusa Lembongan. Omg. We regretted we didn’t go back to Griya. We will definitely go back there again.

10/10 Excellent

Julian

Liked: Staff & service, amenities, property conditions & facilities
Very relaxing and enjoyable stay
Stayed 3 nights in Sep 2022

2/10 Terrible

Roland David

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The management staff , in particular, The Reservations Manager seems to be completely incognisant of the complexities of contemporary air travel, .inconsiderate of well intentioned people and unaware of the Value of high paying ,return customers. We will not be back .
Stayed 14 nights in Aug 2022

10/10 Excellent

Terry

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Gardens and pools. Spectacular We were in Room 136 and Wifi was just ordinary. Lots of drop outs
Stayed 7 nights in Jul 2022

8/10 Good

Ivan

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Beautiful location rooms need updating more power points not the cleanest rooms tap-ware stained and corroded Not worth $200 a night
Stayed 8 nights in Jun 2022

10/10 Excellent

Lesa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Griya Santrian was well situated between the main shopping strip and the beach. The rooms were big, comfortable and clean. The staff were friendly and caring. Would definitely recommend staying here.
Stayed 5 nights in Jun 2022

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service
Property is right on the beach, clean rooms & recreation areas.Nice calm place to stay the clientele are differ to other resorts & hotels
Stayed 5 nights in Jun 2022

8/10 Good

Clare

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, close to the beach. A great place to sit back and relax and enjoy being in paradise
Stayed 5 nights in Jun 2022

10/10 Excellent

Sharon

Stayed 3 nights in May 2022

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and friendly staff.
Stayed 2 nights in Feb 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mixed reviews but cant beat the location.
Excellent location along the beach. Breakfast buffet was adequate - was happy to have the bubur every day! Food is decent, however, wine prices were ludicrous! Housekeeping forgot to provide foot mats or refresh depleted toiletries. Beautiful grounds and lovely pools.
Stayed 3 nights in Nov 2021

10/10 Excellent

Jason Frederick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet place to stay.
Stayed 3 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place. Because of COVID, restaurant closed. But excellent restaurant nearby (short walk north along beach path) at Tandjung Sari.
Stayed 1 night in Aug 2021

10/10 Excellent

Dale

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2020

10/10 Excellent

Jessica L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great honeymoon choice!
Absolutely amazing! Would recommend to any of our friends and families if they travel to Bali! Noticed that there are many returning guests that come to this resort every year for extended time. Love the greeting with a little towel that looks like a marshmallow but you dip it in a little bit of water and it expands perfectly!! Such a fun touch!! Spa is amazing! Pool tendants are great to maintain the cleanliness, but could do with some more rounds to offer if guests need a drink or snack. Food is pretty great! Would have loved a bit of variety day to day for the breakfast buffet- including some mangosteens haha! Liked the pool towel service! The Balinese decor was amazing with the traditional Balinese dinner once a week! I would have loved to try some more yoga classes if they were offered! But loved the complimentary flower offering making session! And the honeymoon welcome cake was such a delight!!! And free room upgrade much appreciated! Handy to have a clothesline in the bathroom. But could have used more complimentary water bottles daily as 2 is not enough for 2 guests daily. Truly appreciated the tour and taxi recommendations as well! Absolutely love this place!
Stayed 9 nights in Mar 2020