- Disliked: Staff & service
Do not go to that hotel!!!
We landed at Delhi airport close to midnight and took a taxi to the hotel arriving at about 1:00am with my two daughters. Although we have booked the rooms and paid in advance on Hotels.com, booking confirmed and fully paid, the hotel gave our rooms to other customers! They almost didn’t let us in the lobby saying they have no space. Then they tried to send us to a nearby place that I refused since it was very dirty. You don’t want to be in that situation. I can’t believe that Hotels.com are putting up with that. That hotel should be removed from Hotels.com website!