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Reviews of Hotel Luck Residency

3.5 out of 5
Hotel Luck Residency
A-392/1,Road No.1,Near IGI Airport, NH-8 Highway, Mahipalpur Extn, New Delhi

Reviews

5.0
Rating 10 - Excellent. 1 out of 13 reviews" "
Rating 8 - Good. 2 out of 13 reviews" "
Rating 6 - Okay. 3 out of 13 reviews" "
Rating 4 - Poor. 3 out of 13 reviews" "
Rating 2 - Terrible. 4 out of 13 reviews" "

5.2/10

Cleanliness

5.6/10

Staff & service

4.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Nishal, Cochin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here 2 nights to be close to airport but I wish we could have stayed a week. The staff were lovely and always helpful
Stayed 1 night in Jan 2018

6/10 Okay

Avinash

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Cleanliness
conveniently close to airport
keep an open mind and realize that the price is low and one cannot expect much.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very unqualified staff. Does not even know what facilities have been included in room booking package. Pathetic room service and food quality.

8/10 Good

Verified traveller

Liked: Staff & service
Close to the airport, very good stuff.
At the begaining I didn't like the hotel. Mainly because it was not 4 star hotel at all. There was a misunderstanding regarding airport pick up. But they resolved it very well. Hotel stuffs had well intention to serve.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse hotel ever stayed in
.staff no helpful no WiFi room not clean staff very rude.

8/10 Good

Angie, p

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed only overnight and that this hotel has very friendly and helpful staff .Hotel is well air conditioner and clean rooms ,we enjoyed our stay and would not hesitate to go again.Thank you for recommending this hotel .

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a revisit option
1-I needed the hotel for sleeping and cleaning up. It was just OK. 2-I requested for a ground floor room (while booking and after that on phone as well) as my father (69+ years) has problem walking up stairs, even though I was assured of a GF room, when I arrived I was given a room on 3rd floor, with the elevator not working. 3-I opted for breakfast included deal - what I got in breakfast - burnt toast and a cup of coffee 4-The room had a AC that worked on the coldest mode only 5-At night the corridor in front of the room was so noisy I could not sleep

4/10 Poor

R

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Reasonable price but .....
Down a narrow lane, not on main road. Has a lift and air conditioning but what is the use if the load causes electric fire (as it did during our stay). Had fire at 3 am in the night and then 2 hours of hassle. Construction/ build quality/ regulation issues.

2/10 Terrible

Susan E, Cheslyn hay Staffordshire

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty bed cloths, grey bath towel, filthy rooms and bath rooms. Hotel not just dirty it was filthy. Not been cleaned for years. With friends and there room was the same. We all slept on our beach towels. Hired a taxi to go out and came back very late slept a couple of hours and left at 2.30 am for air port. It is a flea pit. Don't stay you will regret it.

6/10 Okay

Virva, Helsinki

Liked: Cleanliness, staff & service
Disliked: Room comfort
I was staying only one night for stopover. Room was clean. Negative thing is that there was no window, but it can be also positive because no noise from the street. Only some noise came from the lobby when staff was talking almost whole night- Otherwise staff was very helpful and kind

2/10 Terrible

viaje en india

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mala calidad de servicio e instalaciones
Para nada que se parece a las fotos que vi en Expedia. Empezando porque pagué el servicio de recojo en el Aeropuerto y traslado al hotel y nunca llegaron por mi, sí después de eso me fui en taxi por mis propios medios fue porque llegué a medianoche y no confiaba en que pudiera encontrar otra habitación a esa hora. Al llegar el staff fue descortés ni siquiera sabían de mi reservación, yo no sé para que tienen su publicidad en expedia si no saben usar la plataforma y checar sus reservaciones, las instalaciones en general muy sucias, y la habitación deprimente, nada parecido a lo que muestran sus fotos. NO WIFI a pesar de que lo ofrecen no cuentan con el servicio. Sabanas sucias, baño sucio, no había papel de baño y su "vista de la ciudad" era vista a la casa del vecino. Decepcionante para nada recomendable, ni siquiera lo pienses, el precio no lo vale.

2/10 Terrible

ピロ, 日本

Disliked: Staff & service, property conditions & facilities
空港送迎がいない
深夜に空港到着する飛行機だったので、空港に近く、空港送迎（無料）、空港パーキング（無料）の、このホテルを選びました。 事前に、空港送迎方法をメールで確認したところ、「６番ゲートで名前を書いたカードを運転手が持って待っている。また、５００Rsの追加費用が掛かる」と返信メールがありました。 「空港送迎（無料）、空港パーキング（無料）で予約していますよ」と３回ほどメールしましたが回答なし。 案の定、当日の迎えは来ていませんでした。電話で連絡すると、英語の出来ない人が対応して通じません。やっとのことで通じて、１時間以上も空港で無駄な時間を過ごしました。 早く寝たかったので、このホテルを選んだのに、全く意味がありませんでした。 チエックアウトの際に、空港パーキング費用（４５０Rs）を請求してきたのには、さらに怒りが込み上げてきました。 「空港送迎」の理由でこのホテルを選ぼうとしている方は注意してください。