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"The staff was awesome and the room was lovely."

"Excellent stay from start to finish. The beds could be softer but everything else including the breakfast and restaurant food was great. Highly recommend. Be prepared for a small bathroom."

"The Sofitel is attached to Terminal 5 thru a series of walkways and this makes it easy. You do not have to go outside in bad weather to access it from the airport. The hotel staff, restaurants, gift shop, room, toiletries, sheets all top notch. I just really enjoy the experience of friendly people ensuring your stay is superior. This is the place."

"Excellent as always, clean, friendly service and excellent restaurant ."

"Our stay was comfortable. We had a full itinerary so we didn’t spend a lot of time in the room. The rooms are small and windowless but if you only need it to shower and sleep like us, it’s a great deal. It was conveniently located and what we needed for our trip to London. Tons of restaurants and shopping around , you can walk to museums and shows. Also near Chinatown. "

"Great spot and very convenient to Heathrow Airport"

"AMAZING location and very friendly, helpful staff! Location couldn't be better - 4 minute walk to South Kensington Tube station. Right across from V&A museum, science museum and Natural History museum. 15 minute walk to Harrods, 10 min walk to Hyde Park. Staff is friendly and accommodating. The included breakfast is terrific! My only suggestion would be to find a way for hotel guests to use the fitness center free of charge. All in all, a terrific value for the price."

"Everything about it was excellent. The food, the staff, the cleanliness and the location were all excellent. I would stay there again."

"Excellent hotel , so close to many attractions and Charing Cross station. I loved being able to walk to Trafalgar Square to visit the amazing National Gallery in just 5 minutes!"