Saffron Suite | In-room safe, desk, blackout curtains, free WiFi
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Reviews of The Fern Samali Resort

3 out of 5
The Fern Samali Resort
Chandra Nagar, Taluka, Dapoli, Maharashtra

Reviews

9.0

Wonderful

Rating 10 - Excellent. 10 out of 21 reviews" "
Rating 8 - Good. 10 out of 21 reviews" "
Rating 6 - Okay. 1 out of 21 reviews" "
Rating 4 - Poor. 0 out of 21 reviews" "
Rating 2 - Terrible. 0 out of 21 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

8.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

gershon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, supporting staff, nice food, staff from dining hall are very friendly.
Stayed 3 nights in Jan 2024
Response from General Manager on 26 Jan 2024
"Dear Mr Gershon, Greetings from The Fern Samali Resort, Dapoli !!! We're delighted to hear that your stay at our hotel was enjoyable and that you found the food to your liking. It's wonderful to know that our staff, particularly those in the dining hall, provided you with friendly service. We understand that a positive interaction with our team can make a big difference and we're glad this was evident during your visit. Your feedback is greatly valued, and we look forward to welcoming you back in the future for another pleasant experience. RegardsDinesh Kumar YadavGeneral Manager"

10/10 Excellent

gershon

Liked: Cleanliness, property conditions & facilities, room comfort
The staff of the hotel is very cooperative and friendly.
Stayed 1 night in Nov 2023
Response from Dinesh Kumar Yadav - General Manager on 10 Dec 2023
"Dear Mr Gershon, Greetings from The Fern Samali Resort, Dapoli !!! We're thrilled to hear about your positive experience with our staff members. Their passion for hospitality is part of what makes our hotel special, and we're glad that their dedication shone through during your stay. Your flattering comments will be shared with the entire team. Your feedback is appreciated and helpful for us to maintain our quality service. We hope to welcome you back soon for your next stay with us.RegardsDinesh Kumar YadavGeneral Manager"

10/10 Excellent

Keerti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location, lots of free open space with trees etc, rooms are very spacious too, good food, very helpful and prompt staff, one of the best fern locations we stayed in
Stayed 1 night in Dec 2021
Response from Dinesh on 1 Feb 2022
Dear Ms Keerti, Greetings from The Fern Samali Resort, Dapoli! Thank you for your kind words and the time you took to share them with us. Feedback and insights form our guests encourage and help us in our continued pursuit of exceeding guest expectations and achieving excellence. I have taken your concern with chef and assure a better food experience in your next visit. Our endeavor is to provide attentive and personalized service and it is great to know that you were impressed with our service delivery. We hope to continue being your preferred resort in Dapoli. Warm Regards, Dinesh Kumar Yadav General Manager

8/10 Good

Pradnesh

Travelled with family
Liked: Cleanliness, staff & service, amenities
I would like to divide my review in multiple areas: The Property Itself: There is no doubt that this is the best resort property in Dapoli in a radius of about 15 Kms. However, the property being 10 years old is showing signs of ageing and needs more upkeep. Due to COVID guidelines, the swimming pool was not available, so we missed-out on that attraction. Room: We had booked the Magnolia Cottage for 3 nights. The room was comfortable and well-equipped with all necessary amenities including a dedicated internet router in the room. There were frequent power-cuts during our stay, thankfully the resort had power-backup so we did not feel the pinch. The only thing on the flip side was that the room size in-actual felt smaller than is depicted in the photos on the website. But that is an individual perception, so I would not crib a lot about it. Staff & Service: The staff across all departments, was brilliant in their attitude and was prompt with whatever practical requests that we made. The staff had arranged a cultural program on Saturday night, where artists (mostly children) from local villages performed and gave a glimpse of their form of art. It was nicely conducted and we enjoyed all the performances. Breakfast: The spread of the breakfast menu was fabulous and included local & Indian delicacies along with continental dishes. We stayed for 3 days and were very happy with the variety offered in those 3 days. Summing up, we recommend this resort to all.
Stayed 3 nights in Sep 2021
Response from Dinesh on 15 Dec 2021
Dear Mr Pradesh, greetings from the fern Samali resort, Dapoli! thank you for your kind words and the time you took to share them with us. Feedback and insights form our guests encourage and help us in our continued pursuit of exceeding guest expectations and achieving excellence. I am delighted to learn that you had a good experience and left with a positive impression of our location, product, food and services. Our endeavor is to provide attentive and personalized service and it is great to know that you were impressed with our service delivery. We hope to continue being your preferred resort in dapoli. Warm regards, dinesh kumar yadav general manager

8/10 Good

Amit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please get connect with me for 2021 new year party
Overall it was good, just the new party arranged by them was the biggest failure of the century. It was our first party after lockdown and destroying our new year like this is a crime.
Stayed 3 nights in Dec 2020
Response from Puneet on 27 Jul 2021
Dear Guest, Greeting From The Fern Samali Resort, Thanks for your valuable feedback, we team always at your service and assure you better experience in future. Regards Fern Samali Team

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
eco friendly resort. very calm and relaxing with great views
Stayed 2 nights in Mar 2020
Response from Dinesh on 27 Jul 2021
Dear Guest, Greeting from The Fern Samali Resort, Thanks for valuable feedback, we are happy to know that you spent good value time with us. Assure you more relaxing and calm services in future. Regards Dinesh Kumar General Manager

10/10 Excellent

Abhineet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding experience with mesmerizing view
This property is like a hidden gem undoubtedly!! Have visited there with my 2 grown up kids and upgraded the room considering need for more space. Both the lower and upper deck rooms were awesome and the view was amazing. Have taken upper deck (first floor) Saffron category and the experience was outstanding like a 5 star. Everything was perfect whether service, cleaniness, amenities, quality or food. Trust me this place is worth visiting more than once.
Stayed 1 night in Jul 2019
Response from Dinesh on 27 Jul 2021
Dear Guest, Greeting from The Fern Samali Resort, Thanks for your valuable feedback and assure you always for great service and food. Looking forward your stay again. Regards Hotel Manager

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019
Response from Dinesh on 15 Dec 2021
Dear Guest, greetings from the fern Samali resort, Dapoli! thank you for your kind words and the time you took to share them with us. Feedback and insights form our guests encourage and help us in our continued pursuit of exceeding guest expectations and achieving excellence. I am delighted to learn that you had a good experience and left with a positive impression of our location, product, food and services. Our endeavor is to provide attentive and personalized service and it is great to know that you were impressed with our service delivery. We hope to continue being your preferred resort in dapoli. Warm regards, dinesh kumar yadav general manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and rooms . Excellent staff and good food options
Stayed 3 nights in Dec 2018
Response from Dinesh on 15 Dec 2021
Dear Guest, greetings from the fern Samali resort, Dapoli! thank you for your kind words and the time you took to share them with us. Feedback and insights form our guests encourage and help us in our continued pursuit of exceeding guest expectations and achieving excellence. I am delighted to learn that you had a good experience and left with a positive impression of our location, product, food and services. Our endeavor is to provide attentive and personalized service and it is great to know that you were impressed with our service delivery. We hope to continue being your preferred resort in dapoli. Warm regards, dinesh kumar yadav general manager

10/10 Excellent

Vidyanand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best resort to stay in Dapoli
It was an amazing experience staying at this place. I was here for a couple of nights. Right from reception, restaurant, spa, room service, the service is truly amazing. It's a huge property that offers variety of activities. When they came to know it was our anniversary, they offered us amazing room decoration followed by cake. I hope they continue to maintain the same standard as I couldn't find anything to improve on.
Stayed 2 nights in Dec 2018
Response from Dinesh on 27 Jul 2021
Dear Guest, greetings from the fern Samali resort, Dapoli! thank you for your kind words and the time you took to share them with us. Feedback and insights form our guests encourage and help us in our continued pursuit of exceeding guest expectations and achieving excellence. I am delighted to learn that you had a good experience and left with a positive impression of our location, product, food and services. Our endeavor is to provide attentive and personalized service and it is great to know that you were impressed with our service delivery. We hope to continue being your preferred resort in dapoli. Warm regards, dinesh kumar yadav general manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It took 3 days to have a proper network connection, phone or Wi-Fi
Stayed 3 nights in Dec 2017
Response from Dinesh on 27 Jul 2021
Dear Guest, greetings from the fern Samali resort, Dapoli! thank you for your kind words and the time you took to share them with us. We had sorted out wi-fi network successfully Feedback and insights form our guests encourage and help us in our continued pursuit of exceeding guest expectations and achieving excellence. I am delighted to learn that you had a good experience and left with a positive impression of our location, product, food and services. Our endeavor is to provide attentive and personalized service and it is great to know that you were impressed with our service delivery. We hope to continue being your preferred resort in dapoli. Warm regards, dinesh kumar yadav general manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Time
Great place to unwind with family and friends, staff is extremely service oriented and the GM, Sumit is very hands on. Highly recommend
Stayed 2 nights in Nov 2017
Response from Dinesh on 27 Jul 2021
Dear Guest, greetings from the fern Samali resort, Dapoli! thank you for your kind words and the time you took to share them with us. Feedback and insights form our guests encourage and help us in our continued pursuit of exceeding guest expectations and achieving excellence. I am delighted to learn that you had a good experience and left with a positive impression of our location, product, food and services. Our endeavor is to provide attentive and personalized service and it is great to know that you were impressed with our service delivery. We hope to continue being your preferred resort in dapoli. Warm regards, dinesh kumar yadav general manager

8/10 Good

MUKUND

Liked: Cleanliness, staff & service
good stay
stay was good
Stayed 2 nights in Jul 2017
Response from Dinesh on 27 Jul 2021
Dear Guest, greetings from the fern Samali resort, Dapoli! thank you for your kind words and the time you took to share them with us. Feedback and insights form our guests encourage and help us in our continued pursuit of exceeding guest expectations and achieving excellence. I am delighted to learn that you had a good experience and left with a positive impression of our location, product, food and services. Our endeavor is to provide attentive and personalized service and it is great to know that you were impressed with our service delivery. We hope to continue being your preferred resort in dapoli. Warm regards, dinesh kumar yadav general manager

6/10 Okay

Prasad, Dombivli

Liked: Cleanliness, room comfort
Nice hotel to relax
Restaurant service is really poor and terribly slow. However, very good and healthy food with delicious taste.

10/10 Excellent

Jamil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Response from Dinesh on 27 Jul 2021
Dear Guest, greetings from the fern Samali resort, Dapoli! thank you for your kind words and the time you took to share them with us. Feedback and insights form our guests encourage and help us in our continued pursuit of exceeding guest expectations and achieving excellence. I am delighted to learn that you had a good experience and left with a positive impression of our location, product, food and services. Our endeavor is to provide attentive and personalized service and it is great to know that you were impressed with our service delivery. We hope to continue being your preferred resort in Dapoli. Warm regards, dinesh kumar yadav general manager

10/10 Excellent

Dilip, Pune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable stay.....
Response from Dinesh on 27 Jul 2021
Dear Guest, greetings from the fern Samali resort, Dapoli! thank you for your kind words and the time you took to share them with us. Feedback and insights form our guests encourage and help us in our continued pursuit of exceeding guest expectations and achieving excellence. I am delighted to learn that you had a good experience and left with a positive impression of our location, product, food and services. Our endeavor is to provide attentive and personalized service and it is great to know that you were impressed with our service delivery. We hope to continue being your preferred resort in Dapoli. Warm regards, dinesh kumar yadav general manager

8/10 Good

pravin, pune

Liked: Staff & service, property conditions & facilities, room comfort
Calm oasis
Hotel is perched on one of the highest point in Dapoli.It is about 4.5 kms out of town proper. excellent property well designed , tastefully done place. lots of open place see the stars in unpolluted sky , hear the silence with only crickets around. Really a great place to relax .
Response from Dinesh on 27 Jul 2021
Dear Guest, greetings from the fern Samali resort, Dapoli! thank you for your kind words and the time you took to share them with us. Feedback and insights form our guests encourage and help us in our continued pursuit of exceeding guest expectations and achieving excellence. I am delighted to learn that you had a good experience and left with a positive impression of our location, product, food and services. Our endeavor is to provide attentive and personalized service and it is great to know that you were impressed with our service delivery. We hope to continue being your preferred resort in dapoli. Warm regards, dinesh kumar yadav general manager

8/10 Good

Harminder Dhanoa, Chandigarh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice location
Good location, very nice ambience, helpful staff Very good food
Response from Dinesh on 27 Jul 2021
Dear Guest, greetings from the fern Samali resort, Dapoli! thank you for your kind words and the time you took to share them with us. Feedback and insights form our guests encourage and help us in our continued pursuit of exceeding guest expectations and achieving excellence. I am delighted to learn that you had a good experience and left with a positive impression of our location, product, food and services. Our endeavor is to provide attentive and personalized service and it is great to know that you were impressed with our service delivery. We hope to continue being your preferred resort in Dapoli. Warm regards, dinesh kumar yadav general manager

8/10 Good

Kshitij, Bombay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
Beautiful property...Superb hospitality
Response from Dinesh on 27 Jul 2021
Dear Guest, greetings from the fern Samali resort, Dapoli! thank you for your kind words and the time you took to share them with us. Feedback and insights form our guests encourage and help us in our continued pursuit of exceeding guest expectations and achieving excellence. I am delighted to learn that you had a good experience and left with a positive impression of our location, product, food and services. Our endeavor is to provide attentive and personalized service and it is great to know that you were impressed with our service delivery. We hope to continue being your preferred resort in Dapoli. Warm regards, dinesh kumar yadav general manager

8/10 Good

NYC visitor, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Dinesh on 27 Jul 2021
Dear Guest, greetings from the fern Samali resort, Dapoli! thank you for your kind words and the time you took to share them with us. Feedback and insights form our guests encourage and help us in our continued pursuit of exceeding guest expectations and achieving excellence. I am delighted to learn that you had a good experience and left with a positive impression of our location, product, food and services. Our endeavor is to provide attentive and personalized service and it is great to know that you were impressed with our service delivery. We hope to continue being your preferred resort in dapoli. Warm regards, dinesh kumar yadav general manager

8/10 Good

Vikas, Pune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel...we enjoyed our stay there...
We went there for a weekend getaway from the city life. Overall it was a pleasant and comfortable stay at Fern Samali....though a little over priced for the facilities they provide there....
Response from Dinesh on 27 Jul 2021
Dear Guest, greetings from the fern Samali resort, Dapoli! thank you for your kind words and the time you took to share them with us. Feedback and insights form our guests encourage and help us in our continued pursuit of exceeding guest expectations and achieving excellence. I am delighted to learn that you had a good experience and left with a positive impression of our location, product, food and services. Our endeavor is to provide attentive and personalized service and it is great to know that you were impressed with our service delivery. We hope to continue being your preferred resort in dapoli. Warm regards, dinesh kumar yadav general manager