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The property was clean which is a top priority for myself and my family. Great location, close to Thrillz and dining.
Michelyn
Stayed 2 nights in May 2024
4/10 Poor
Phommala
Business traveller, Travelled with partner
10 May 2024
Liked: Staff & service, amenities
Phommala
Stayed 2 nights in Apr 2024
8/10 Good
Paul
Travelled with partner
9 May 2024
Liked: Cleanliness, staff & service, amenities
The Spring Hill suites in Danbury was ok. Checkin was weird because as soon as we walked through the front doors, we were hit in the face with this horrible sewer smell. The staff said they couldn’t smell it but when they went outside and came back in, they smelled it. Had something to do with the control room and filters or something. Smelled like that down there the whole stay. Other than that, everything was ok.
Large rooms, nicely furnished with sofa, desk area, small kitchen with sink, microwave and fridge, 2 tvs, one for the sitting area and one for the bedroom area. Like the split bathroom. Perfect stay!
Staff were generally very cordial and professional -- considering the fact that they were working double shifts over the holiday.
Bathroom cleaning was marginal --especially in and around the tub.
HVAC was terrible. Room temperature rose to 75 at 3am even though the thermostat was set at 67.
The hotel was nice, but there was no Gideon Bible in the room. Professional hotel managers know that this is an important service, and it matters to me.
TV did not work in room. Eventually had to be moved to another room. Breakfast next morning ended by 9am. I feel we should have been advised of this at checkin.
No heat in room. Also ask for more pillows and never receive them. Too tired to ask again at front desk. I want a discount for this room. Not at all what we expected. Very disappointed
Springhill is a refurbished hotel that is beautiful. Rooms are spacious and well appointed. Staff is efficient and helpful with dining options. Small quibble: bathroom/vanity are directly opposite the beds. Bad design choice.
Such a nice experience. From the friendly staff, to the clean and comfortable room and beds, to the breakfast. We were extremely happy with our stay, and will be returning.
The room was very clean minus a couple ewwy hairs in the bathroom. The breakfast options were lacking, just egg, baked goods, and oatmeal pretty much. Overall staff was very friendly and the place was very quiet and I would stay again.