Title: Westerly Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Westerly Apartment with a rooftop terrace, near Reunion Tower ![BBQ/picnic Area](https://images.trvl-media.com/lodging/112000000/111750000/111742700/111742606/7fd8421d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![BBQ/picnic Area](https://images.trvl-media.com/lodging/112000000/111750000/111742700/111742606/4b99468e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment, 2 Bedrooms, Non Smoking | Private kitchen | Coffee/tea maker, toaster](https://images.trvl-media.com/lodging/112000000/111750000/111742700/111742606/aacbdc11.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment, 2 Bedrooms, Non Smoking | Private kitchen | Coffee/tea maker, toaster](https://images.trvl-media.com/lodging/112000000/111750000/111742700/111742606/f85cc580.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/112000000/111750000/111742700/111742606/97c4bd99.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies Westerly provides amenities, such as a rooftop terrace and a firepit. Guests can connect to free in-room WiFi. 7.4 Good ## Popular amenities - Parking available - Pool - Dryer - Washer - Barbecue grill - Outdoor space ## Room options ### Check availability for these dates Tonight [Oct 12 - Oct 13](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=111742606&PinnedHotelID=111742606&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=111742606&PinnedHotelID=111742606&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 13 - Oct 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=111742606&PinnedHotelID=111742606&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=111742606&PinnedHotelID=111742606&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=111742606&PinnedHotelID=111742606&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=111742606&PinnedHotelID=111742606&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=111742606&PinnedHotelID=111742606&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=111742606&PinnedHotelID=111742606&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Apartment, 1 Bedroom, Non Smoking | 2 bedrooms, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/112000000/111750000/111742700/111742606/6daf6c01.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom, Non Smoking ### Highlights Separate sitting area Air conditioning Kitchen Full-sized fridge/freezer Dishwasher Smart TV Washer/dryer Heating - 678 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed ![Suite, 1 Bedroom, Non Smoking | 2 bedrooms, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/112000000/111750000/111742700/111742606/4d4148df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Non Smoking ### Highlights Balcony Separate dining area Separate sitting area Air conditioning Kitchen Full-sized fridge/freezer Dishwasher Smart TV - 710 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed ![Apartment, 2 Bedrooms, Non Smoking | 2 bedrooms, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/112000000/111750000/111742700/111742606/361d0116.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms, Non Smoking ### Highlights Separate sitting area Air conditioning Kitchen Full-sized fridge/freezer Dishwasher Smart TV Washer/dryer Heating - 1098 sq ft - 2 bedrooms - Sleeps 5 - 2 Queen Beds ## You may also like Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/21000/20976/ec20557c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sheraton Arlington Hotel East Arlington - Pool - Hot tub - Pet-friendly - Parking included 8.8 Excellent 1,005 reviews £150 includes taxes & fees 13 Oct - 14 Oct [](https://www.expedia.co.uk/Dallas-Hotels-Sheraton-Arlington-Hotel.h20976.Hotel-Information?chkin=2025-10-13&chkout=2025-10-14&rm1=a2®ionId=178253&destination=Dallas (and vicinity)&destType=MARKET&latLong=32.78266,-96.79844&searchId=14f09884-3467-4bac-b8bd-7ab8bd23a5ab&top_cur=GBP) Ad ![Meeting facility](https://images.trvl-media.com/lodging/100000000/99900000/99895600/99895532/d6c0897a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn Grand Prairie At Epiccentral Grand Prairie - 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Pool - Hot tub - Breakfast included - Pet-friendly 8.8 Excellent 1,004 reviews £73 includes taxes & fees 19 Oct - 20 Oct [](https://www.expedia.co.uk/Dallas-Hotels-Homewood-Suites-Dallas-Allen.h3153381.Hotel-Information?chkin=2025-10-19&chkout=2025-10-20&rm1=a2®ionId=178253&destination=Dallas (and vicinity)&destType=MARKET&latLong=32.78266,-96.79844&searchId=14f09884-3467-4bac-b8bd-7ab8bd23a5ab&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FDallas-Hotels-Westerly.h111742606.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FDallas-Hotels-Westerly.h111742606.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C32.77380%2C-96.83002&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=1QDvLLfW0wB2-EuJiMj-Pl09I_g=) 411 W Commerce St, Dallas, TX, 75208 #### What's nearby - Reunion Tower - 2 min drive - 1.7 miles - Dallas World Aquarium - 3 min drive - 1.9 miles - Kay Bailey Hutchison Convention Center - 3 min drive - 2.1 miles - American Airlines Center - 3 min drive - 1.9 miles - Dallas Market Center - 5 min drive - 2.6 miles #### Getting around - Beckley Stop - 3 min drive - Dallas Union Station - 4 min drive - Love Field Airport (DAL) - 20 min drive #### Restaurants - ‪Trinity Groves - ‬17 min walk - ‪Taco City Y Mas - ‬7 min walk - ‪Henry's Majestic - ‬3 min walk - ‪The Manhattan Project Beer Company - ‬4 min walk - ‪Artpark - ‬18 min walk ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Westerly Apartment with a rooftop terrace, near Reunion Tower Along with an outdoor pool, this smoke-free apartment building has a rooftop terrace and self parking. WiFi in public areas is free. Other amenities include gas grills and a TV in a common area. Each apartment provides a washer/dryer and a coffee/tea maker, plus free WiFi and a Smart TV with digital channels. Amenities also include a ceiling fan and an iron/ironing board. Westerly offers 331 accommodations with washers/dryers and coffee/tea makers. 40-inch Smart televisions come with digital channels. This Dallas apartment provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include an iron/ironing board and a ceiling fan. Recreational amenities at the apartment include an outdoor pool. ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/113000000/112140000/112136700/112136604/94eb15dd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Indie Deep Ellum Old East Dallas - Pool - Washer - Dryer - Free WiFi 7.4 Good 56 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=112136604&PinnedHotelID=112136604&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/49000000/48480000/48476400/48476371/b2633923.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kasa Love Field-Medical District Dallas Love Field - Pool - Kitchen - Washer - Dryer 8.6 Excellent 187 reviews £95 includes taxes & fees 13 Oct - 14 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=48476371&PinnedHotelID=48476371&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/51000000/50850000/50848700/50848694/8cb4d400.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tru by Hilton Dallas Downtown Market Center Dallas Design District - Breakfast included - Pet-friendly - Free WiFi - Air conditioning 7.8 Good 1,215 reviews £78 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=50848694&PinnedHotelID=50848694&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/50000/40500/40414/bd08585a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crowne Plaza Dallas Downtown by IHG Downtown Dallas - Pool - Free WiFi - Restaurant - Air conditioning 7.0 Good 1,162 reviews £72 includes taxes & fees 29 Oct - 30 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=40414&PinnedHotelID=40414&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/440000/439500/439428/w3794h2160x42y0-4e5d33b5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Dallas Medical-Market Center by IHG Oak Lawn - Pool - Breakfast included - Pet-friendly - Parking included 9.0 Wonderful 379 reviews £84 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=439428&PinnedHotelID=439428&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 9:00 AM to 8:00 PM, pool loungers](https://images.trvl-media.com/lodging/6000000/5190000/5185100/5185026/6e960fe3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Canvas Hotel Dallas South Dallas - Pool - Pet-friendly - Parking included - Free WiFi 8.8 Excellent 2,690 reviews £148 includes taxes & fees 13 Oct - 14 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=5185026&PinnedHotelID=5185026&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/30000/28100/28075/5173b173.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crowne Plaza Dallas Market Ctr - Love Field by IHG Medical District - Pool - Free WiFi - Restaurant - Air conditioning 7.4 Good 1,289 reviews £80 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=28075&PinnedHotelID=28075&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/290000/282400/282336/a248f3a2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Magnolia Hotel Dallas Downtown Downtown Dallas - Pet-friendly - Free WiFi - Air conditioning - Gym 7.8 Good 3,293 reviews £104 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=282336&PinnedHotelID=282336&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite, 1 King Bed, Non Smoking, City View | City view](https://images.trvl-media.com/lodging/1000000/20000/12200/12147/0c34fb76.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sheraton Suites Market Center Dallas Dallas Design District - Hot tub - Pet-friendly - Free WiFi - Restaurant 8.2 Very good 1,012 reviews £85 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=12147&PinnedHotelID=12147&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily cooked-to-order breakfast ](https://images.trvl-media.com/lodging/1000000/460000/455900/455880/3e1f5f8c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Embassy Suites by Hilton Dallas Market Center Dallas - Pool - Breakfast included - Pet-friendly - Restaurant 8.2 Very good 1,079 reviews £93 includes taxes & fees 27 Oct - 28 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=455880&PinnedHotelID=455880&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Pool/Spa - Outdoor pool ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free offsite parking within 6 metres - Street parking available - Covered parking on site (USD 7 per day) ### Food and drink - Coffee/tea maker - Toaster ### Bedrooms - 2 bedrooms ### Entertainment - 40-inch Smart TV with digital channels - TV in common areas ### Outdoor areas - Firepit - Gas grill - Outdoor furniture - Rooftop terrace ### Laundry - Washer/dryer ### Work spaces - Coworking space ### Comfort - Ceiling fan ### Pets - No pets allowed ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift (150 centimetre wide door) - Wheelchair accessible (may have limitations) - Smoke-free property ### Services and conveniences - Iron/ironing board - Virtual front desk ### Location highlights - In the city centre ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) ### General - 331 units ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions There is no front desk at this property Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance Prior to arrival, you must complete online registration via a secure link You will be asked to provide the property with a copy of your government-issued photo ID after booking A virtual front desk provides assistance to guests ### Access methods Access code, private entrance ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Covered self-parking fee: USD 7 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Host has indicated that there is a carbon monoxide detector on the property Host has indicated that there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Property Registration Number 363894853 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 8:00 AM to 9:00 PM ### Property is also known as Westerly Dallas Westerly Apartment Westerly Apartment Dallas ## Frequently asked questions ### Does Westerly have a pool? > Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 9:00 PM. ### Is Westerly pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Westerly? > Self-parking is available for USD 7 per day. There is free parking nearby. ### What time is check-in at Westerly? > Check-in start time: 4:00 PM; check-in end time: anytime. ### What time is check-out at Westerly? > Checkout is at 11:00 AM. ### Where is Westerly located? > Located in West Dallas, this apartment building is 0.8 mi (1.3 km) from Trinity River and within 3 miles (5 km) of Kay Bailey Hutchison Convention Center and American Airlines Center. Dallas Market Center is 2.9 mi (4.7 km) away. Beckley Stop is 28 minutes by foot and West End Station is 29 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Westerly Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.8 Cleanliness ### 8.0 Amenities ### 8.0 Eco-friendliness ### 7.6 Property conditions & facilities 10 - Excellent 6 8 - Good 3 6 - Okay 3 4 - Poor 1 2 - Terrible 2 ### 10/10 Excellent #### Amanda 1 Jul 2025 Liked: Cleanliness, room comfort, communication #### Great Stay! Easy stay and great accommodations. Would definitely stay here again! ##### Amanda Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Gloria 6 May 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication So clean and nice, would recommend and so close to downtown! ##### Gloria Stayed 3 nights in May 2025 ### 8/10 Good #### Rodney J Walters 18 Jul 2025 Liked: Amenities Check in instructions a bit confusing but I managed. Room was nice. Beds comfortable. Balcony had a bees nest/hive so we didn't get to enjoy the view. Would stay again though. ##### Rodney J Walters Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Bradley 19 May 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication I had a fantastic stay at Westerly! Communication surrounding the check in was flawless and it was nice to have a convenient parking option on-site. The rooms were very comfortable and are just as advertised in the photos. Would very much recommend to any family/friends travelling to the Dallas area. ##### Bradley Stayed 1 night in May 2025 ### 10/10 Excellent #### Takeisha 20 Apr 2025 Liked: Cleanliness, room comfort, communication We enjoyed ourselves felt like we were at home ❤️ ##### Takeisha Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Matthew 17 Apr 2025 Fantastic ##### Matthew Stayed 13 nights in Mar 2025 ### 8/10 Good #### William 4 Jul 2025 Liked: Cleanliness, room comfort #### Good choice for a good price The apartment met expectations. It’s a comfortable place that’s well equipped and has a stylish contemporary design. I chose it for its full kitchen and location close to downtown and both were pleasing. Cold air conditioning was great with outside temperatures in the 90s. It’s a seventh floor unit so has a nice view from every room through large windows allowing for light and bright spaces. Street noise was somewhat present, mostly noticeable in the mornings , but not disruptive for me. I did not get a chance to use the amenities such as pool and gym, but they looked nice. I would stay here again if back in Dallas. ##### William Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Bradley 19 Mar 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Had a really great stay! The check in process was very easy and all messages from the host made everything a breeze. The unit was very clean and quite spacious. Very easy to get to a number of nearby bars/restaurants/attractions. Would highly reccommend. ##### Bradley Stayed 3 nights in Mar 2025 ### 6/10 Okay #### Tiffany Ryder 30 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication There is a jail about 1mile up the road. Didn’t even notice but good info to know. The outside balcony was not usable due to active bee nest. Property management did offer to move complex but was not good for our needs. Did not offer any money off stay for being inconvenience and lack of usable space which is the reason for the low stars. The lobby was nice and pool was cool. Parking horrible. No remote to use garage. ![](https://a.travel-assets.com/ugc/hotel-reviews/6d348991-46c1-403d-9a2c-ce12d3c3b690-1751247233806.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Zoom in to floor for bees nest](https://a.travel-assets.com/ugc/hotel-reviews/d6acf9bc-663a-4c47-a0d0-9b41eb0d09ab-1751247232697.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Tiffany Ryder Stayed 4 nights in Jun 2025 ### 6/10 Okay #### Amanda 23 Jun 2025 Liked: Room comfort Check-in was rocky. Called company for guidance and was given false information. Carrying luggage was a very long walk from vehicle to apt due to being told we had to unload from lobby. Then got locked out of room and had to call back to have locks reset. Garage parking was nice but the daily registration is ridiculous. Missed registration by 30 min due to a nap and vehicle was towed away. Which then had to be retrieved in the middle of the night from a very sketchy area and was very costly. Tow also destroyed a tire that then had to be replaced. $600 nap made us rethink staying again. Trash valet made horrible messes that they didn't clean up and the lobby was being remodeled/cleaned shutting down front elevator. Pool was beautiful but freezing due to sun never hitting it. The apartment itself was wonderful and comfortable. Beds were outstanding. Towels were still wet at check-in ##### Amanda Stayed 4 nights in May 2025 ### 6/10 Okay #### Britney 20 May 2025 Liked: Cleanliness, room comfort, communication #### Graduation Trip I rented 2- 2 bedrooms Pros: Location, unit was beautiful outside the issues. Amenities Cons: Parking because you have to register every single day or you will get towed. They should provide a parking pass for the actual unit. One of the rooms had bugs, sprinkler in bathroom was dripping water, one of the bathroom light were extremely dim going out. The elevator on the second floor does not work which I asked prior and was told yes (Elevator to take you to amenities). Car got towed because of parking and cost almost $200 for them holding it less than 3 hours. As a guest who’s on vacay you shouldn’t have to worry about your car. The nozzles on the bottles for soap in the units don't work. No cleaning supplies for guest staying longer than 3-4 days. The sofa is not a pullout and can fit a child comfortably not an adult. Only 1 TV in the 2 bedroom unit that houses up to 5 people. ##### Britney Stayed 2 nights in May 2025 ### 4/10 Poor #### Kimberly 9 Jun 2025 Disliked: Communication \-SAFETY CONCERNS: This property is located in a very sketchy neighborhood. I advise contacting Dallas Police Dept for a full list of reported crimes non-violent and violent for this area. -LIMITED ACCESSIBILY: There are very limited ways to access the building due to locks that are visible. -INEFFECTIVE COMMUNICATION The communication was extremely inconsistent after securing the reservation. There were no specific instructions on which elevators to use. Which is poses an inconvenience as many of the ways to enter the building are locked. -An example of the poor written communication is when the property sent parking instructions- they did not include the link in the email. This posed an inconvenience and vulnerability for the guest. As a courtesy it would have been great to have the link each email. Expecting the guest to dig through the various emails is not welcoming. -SLOW RESPONSE TIMES: The elevator was out of order the morning I checked out. The office was not yet open. I walked half of the building to find an entrance. Again many of the entrances are secured with huge locks due to the activity in the area. -I have called and emailed the property since my stay. They continued to ask for times to speak with me and it took them 9 days to do so. ![](https://a.travel-assets.com/ugc/hotel-reviews/edb796f9-1b1a-4cae-b8cb-6b3a50494c85-1749499088333.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kimberly Stayed 3 nights in May 2025 ### 2/10 Terrible #### Sherinda 18 Jun 2025 Disliked: Cleanliness, amenities, property conditions & facilities, communication The worst experience I have had with a rental property ever!! Started out terrible when while at the front door of the property,KAISER said I didn’t get a code for entry of the unit was because I didn’t call an let them know I uploaded my documents?. Parking was extremely frustrating, difficult and confusing. I reached out several times to get clarity. I was told by ARIAL M. I would be compensated for the first night because of the complications. Two of the 3 elevators were not working. Transients were in the trash in the back entrance of parking. Upon leaving,my rental vehicle was towed allegedly at 8:36 am according to the tow receipt which was not true because I went to the vehicle at approximately 8:25 to head to the airport and called the property to report the vehicle missing at 8:34am causing my daughter and I to miss our flight home. Check out is listed as 11:00 and someone tried to enter the unit at 10:40. I had to pay $340 to get another flight home, missed an important Doctor appointment and had to make arrangements for someone to pick up my son. All because this property illegally towed my rental vehicle. Telling the entire truth, I will admit the property did immediately reimburse for the tow. However that was all that was done to compensate this rental property trip nightmare. I have asked that this property be removed so that no one else would ever experience what my daughter and I went through. Probably will not happen so please,please, please be advised!! ##### Sherinda Stayed 3 nights in May 2025 ### 2/10 Terrible #### Victoria 2 Mar 2025 Disliked: Cleanliness #### Do not stay here. Couldn’t find parking tag or fob, no note on where it would be, no instruction on how to get to the suite (two buildings) it’s a maze, got locked out of quite for no apparent reason other than the code wasn’t working, called for assistance and they remotely unlocked. 0/10. Elevator broke on us, called emergency twice. They never got signs on them until my second complaint. ##### Victoria Stayed 2 nights in Feb 2025 ## Expedia's Latest Trends ### Hotels > [Hotels in Pisa](https://www.expedia.co.uk/Pisa-Hotels.d2877.Travel-Guide-Hotels) > > [Hyatt Place Austin Downtown](https://www.expedia.co.uk/Austin-Hotels-Hyatt-Place-Austin-Downtown.h5437747.Hotel-Information) > > [South Congress Hotel](https://www.expedia.co.uk/Austin-Hotels-South-Congress-Hotel.h9869259.Hotel-Information) > > [Hyatt Regency Houston/Galleria](https://www.expedia.co.uk/Houston-Hotels-Hyatt-Regency-HoustonGalleria.h10620692.Hotel-Information) > > [Downright Austin, A Renaissance Hotel](https://www.expedia.co.uk/Austin-Hotels-Downright-Austin.h7518.Hotel-Information) > > [Residence Inn by Marriott Austin Downtown/Convention Center](https://www.expedia.co.uk/Austin-Hotels-Residence-Inn-By-Marriott-Austin-DowntownConvention-Center.h1453501.Hotel-Information) > > [DoubleTree Suites by Hilton Austin Downtown Capitol](https://www.expedia.co.uk/Austin-Hotels-DoubleTree-Suites-By-Hilton-Austin.h24523.Hotel-Information) > > [Holiday Inn Express & Suites Austin NW - Four Points by IHG](https://www.expedia.co.uk/Austin-Hotels-Holiday-Inn-Express-Suites-Austin-NW-Four-Points.h9836657.Hotel-Information) > > [AC Hotel by Marriott Dallas Downtown](https://www.expedia.co.uk/Dallas-Hotels-AC-Hotel-By-Marriott-Dallas-Downtown.h18228514.Hotel-Information) > > [Fairmont Austin](https://www.expedia.co.uk/Austin-Hotels-Fairmont-Austin.h18156638.Hotel-Information) > > [AC Hotel by Marriott Houston Downtown](https://www.expedia.co.uk/Houston-Hotels-AC-Hotel-By-Marriott-Houston-Downtown.h36715633.Hotel-Information) > > [Club Wyndham Austin](https://www.expedia.co.uk/Austin-Hotels-Club-Wyndham-Austin.h20597750.Hotel-Information) > > [Hyatt Regency Houston Downtown](https://www.expedia.co.uk/Houston-Hotels-Hyatt-Regency-Houston.h20005.Hotel-Information) > > [Staybridge Suites Houston Galleria Area by IHG](https://www.expedia.co.uk/Houston-Hotels-Staybridge-Suites-Houston-Galleria-Area.h57536940.Hotel-Information) > > [Crowne Plaza Dallas Downtown by IHG](https://www.expedia.co.uk/Dallas-Hotels-Crowne-Plaza-Hotel-Dallas-Downtown.h40414.Hotel-Information) > > [Hyatt Regency Dallas](https://www.expedia.co.uk/Dallas-Hotels-Hyatt-Regency-Dallas.h24753.Hotel-Information) > > [Hilton Americas-Houston](https://www.expedia.co.uk/Houston-Hotels-Hilton-Americas-Houston.h976144.Hotel-Information) > > [Sonesta Hotel Houston IAH Airport](https://www.expedia.co.uk/Houston-Hotels-Sonesta-Hotel-Houston-IAH-Airport.h23787.Hotel-Information) > > [Hilton University of Houston](https://www.expedia.co.uk/Houston-Hotels-Hilton-University-Of-Houston.h40758.Hotel-Information) > > [Sonder by Marriott Bonvoy East 5th Apartments East Austin](https://www.expedia.co.uk/Austin-Hotels-Sonder-East-5th.h39486446.Hotel-Information) > > [Hotels in Sardinia](https://www.expedia.co.uk/Destinations-In-Sardinia.d6048528.Hotel-Destinations) > > [Hilton Garden Inn Austin University Capitol District](https://www.expedia.co.uk/Austin-Hotels-Hilton-Garden-Inn-Austin-University-Capitol-District.h66911977.Hotel-Information) > > [Magnolia Hotel Dallas Downtown](https://www.expedia.co.uk/Dallas-Hotels-Magnolia-Hotel-Dallas-Downtown.h282336.Hotel-Information) > > [Fairmont Dallas](https://www.expedia.co.uk/Dallas-Hotels-Fairmont-Dallas.h18280.Hotel-Information) > > [Hotel Indigo Austin Downtown - University by IHG](https://www.expedia.co.uk/Austin-Hotels-Hotel-Indigo-Austin-Downtown-University.h12294834.Hotel-Information) > > [Moody Gardens Hotel, Spa and Convention Center](https://www.expedia.co.uk/Galveston-Hotels-Moody-Gardens-Hotel.h157238.Hotel-Information) > > [Hyatt House Austin/Downtown](https://www.expedia.co.uk/Austin-Hotels-Hyatt-House-AustinDowntown.h17061159.Hotel-Information) > > [The Reside](https://www.expedia.co.uk/Houston-Hotels-The-Reside.h22169664.Hotel-Information) > > [The Driskill, in The Unbound Collection by Hyatt](https://www.expedia.co.uk/Austin-Hotels-The-Driskill.h425573.Hotel-Information) ### Packages > [Las Vegas Holidays](https://www.expedia.co.uk/Las-Vegas.d178276.Holidays-City-Breaks)