Title: The Ritz-Carlton, Dallas Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=1000&destination=Dallas%2C+Texas%2C+United+States+of+America&selected=1708925&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Ritz-Carlton, Dallas Travelers find a luxurious urban retreat with exceptional spa treatments and acclaimed dining at this upscale Dallas destination ## Photo gallery for The Ritz-Carlton, Dallas ![Terrace/patio - The Ritz-Carlton, Dallas (Dallas)](https://images.trvl-media.com/lodging/2000000/1710000/1709000/1708925/da7b37b9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video - submitted by Livin Mivida Travels](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/12b28450-081d-4675-8b57-099132bcb617-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Cocktail bar - The Ritz-Carlton, Dallas (Dallas)](https://images.trvl-media.com/lodging/2000000/1710000/1709000/1708925/c6d1aac3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - The Ritz-Carlton, Dallas (Dallas)](https://images.trvl-media.com/lodging/2000000/1710000/1709000/1708925/41c0a815.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Cocktail bar - The Ritz-Carlton, Dallas (Dallas)](https://images.trvl-media.com/lodging/2000000/1710000/1709000/1708925/34e7438d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Ritz-Carlton, Dallas is a refined sanctuary in the city's heart. Guests can cool off at the outdoor pool or enjoy rejuvenating treatments at The Spa. On-site shopping adds convenience, while Fearings Restaurant offers memorable fine dining in sophisticated surroundings. ## Reviews 9.6 Exceptional ## Popular amenities - Pool - Hot tub - Spa - Pet-friendly - Restaurant - Air-conditioning £488 includes taxes & fees 5 Apr - 6 Apr ## Room options ### Check availability for these dates Tonight [Mar 21 - Mar 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-21&endDate=2026-03-22&selected=1708925&PinnedHotelID=1708925&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-21&endDate=2026-03-22&selected=1708925&PinnedHotelID=1708925&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 22 - Mar 23](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=1708925&PinnedHotelID=1708925&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=1708925&PinnedHotelID=1708925&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 27 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=1708925&PinnedHotelID=1708925&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=1708925&PinnedHotelID=1708925&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=1708925&PinnedHotelID=1708925&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=1708925&PinnedHotelID=1708925&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 16 of 16 rooms ### View all photos for Deluxe Room, 1 King Bed ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1710000/1709000/1708925/8a428f1a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 9.8 Exceptional 11 reviews - 419 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1710000/1709000/1708925/8a428f1a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed - 419 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Room, 2 Queen Beds ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1710000/1709000/1708925/fe2b6b7e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Queen Beds 9.8 Exceptional 6 reviews - 419 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Deluxe Room, 2 Queen Beds ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1710000/1709000/1708925/434e3570.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Queen Beds - 419 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Deluxe Suite, 1 Bedroom ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1710000/1709000/1708925/bcc63cf8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 Bedroom - 419 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed ### View all photos for Luxury Suite, 1 Bedroom ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1710000/1709000/1708925/b91c4a5a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite, 1 Bedroom - 419 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Club Suite, 1 Bedroom ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1710000/1709000/1708925/bcc63cf8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Suite, 1 Bedroom - City view - 419 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Club Suite, 1 Bedroom (Club Lounge Access) ![Club Suite, 1 Bedroom (Club Lounge Access) | Living room | Smart TV, video game console, Netflix, DVD player](https://images.trvl-media.com/lodging/2000000/1710000/1709000/1708925/2c4ae263.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Suite, 1 Bedroom (Club Lounge Access) - 419 sq ft - Sleeps 4 - 1 Double Bed ### View all photos for Junior Suite, 1 King Bed with Sofa bed ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1710000/1709000/1708925/df5ee627.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed with Sofa bed - 419 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Deluxe Room, 1 King Bed, Corner ![Deluxe Room, 1 King Bed, Corner | Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1710000/1709000/1708925/bdcefee6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Corner 10.0 Exceptional 1 review - 419 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Junior Suite, 1 King Bed with Sofa bed ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1710000/1709000/1708925/df5ee627.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed with Sofa bed - 800 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr) ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1710000/1709000/1708925/8a428f1a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr) 10.0 Exceptional 1 review - City view - 419 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub) ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1710000/1709000/1708925/8a428f1a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub) - City view - 419 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr) ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1710000/1709000/1708925/b91c4a5a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr) - City view - 419 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower) ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1710000/1709000/1708925/fe2b6b7e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower) - 419 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Deluxe Suite, 1 Bedroom ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1710000/1709000/1708925/bcc63cf8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 Bedroom - 800 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ## You may also like Ad ![Front of property](https://images.trvl-media.com/lodging/1000000/900000/899400/899348/da6023c7.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel ZaZa Dallas Uptown - Pool - Pet-friendly - Free Wi-Fi - Restaurant 9.4 Exceptional 1,764 reviews £278 includes taxes & fees 26 Mar - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FDallas-Hotels-The-Ritz-Carlton.h1708925.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FDallas-Hotels-The-Ritz-Carlton.h1708925.Hotel-Information) ## About the area Located in Uptown, a neighbourhood in Dallas, The Ritz-Carlton, Dallas is near a metro station. Dallas Market Center and Galleria Dallas are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Dallas World Aquarium and Dallas Zoo. Ready for a night out? Consider South Side Ballroom and Dos Equis Pavilion. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. [Visit our Dallas travel guide](https://www.expedia.co.uk/Dallas.dx178253) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C32.79240%2C-96.80375&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Gx_yW9fcTmWmtNDP_FPm0ZsFfos=) 2121 McKinney Ave, Dallas, TX, 75201 ### What's nearby - ![McKinney Avenue](https://images.trvl-media.com/place/6310378/84465cec-0920-411d-84ad-733dff67017b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) McKinney Avenue 2 min walk \- 0.1 miles - ![Katy Trail](https://images.trvl-media.com/place/553248621532644164/6a540103-166a-494b-9cf0-2edd498ce468.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Katy Trail 7 min walk \- 0.4 miles - ![American Airlines Center showing signage](https://images.trvl-media.com/place/6081071/ea904ace-2bc5-4d69-8e02-11fafb10044d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) American Airlines Center 8 min walk \- 0.5 miles - ![Perot Museum of Nature and Science showing modern architecture](https://images.trvl-media.com/place/6238290/6412e8ab-b331-4f6b-9a3e-0d478b8b6a85.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Perot Museum of Nature and Science 8 min walk \- 0.5 miles - ![Dallas Museum of Art which includes signage](https://images.trvl-media.com/place/500854/b567e05b-8023-42df-955b-47543dc1fdac.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Dallas Museum of Art 8 min walk \- 0.5 miles ### Getting around - McKinney & Pearl Stop 2 min walk - Dallas Union Station 10 min drive - Love Field Airport (DAL) 16 min drive ### Restaurants - Shake Shack 2 min walk - Starbucks 4 min walk - Yardbird 6 min walk - Happiest Hour 5 min walk - Flower Child - Rosewood Court 4 min walk ## About this property ### The Ritz-Carlton, Dallas Luxury hotel near American Airlines Center Located close to Dallas World Aquarium, The Ritz-Carlton, Dallas provides a poolside bar, a free daily manager's reception and a terrace. Treat yourself to a hot stone massage, a manicure/pedicure or a body treatment at The Spa at the Ritz-Carlton Dallas, the on-site spa. The on-site American cuisine fine-dining restaurant, Fearings, offers breakfast, brunch, lunch and dinner. In addition to shopping on-site and a coffee shop/cafe, guests can connect to in-room WiFi (surcharge). Other perks at this hotel include: - An outdoor pool - Limo/town car service, cooked-to-order breakfast (surcharge) and valet parking (surcharge) - An electric car charging station, express check-out and multilingual staff - Luggage storage, free newspapers and smoke-free property Room features All 218 rooms feature comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as air conditioning and separate sitting areas. Other conveniences in all rooms include: - Recycling and LED light bulbs - Bathrooms with designer toiletries and deep-soaking baths - Smart TVs with Netflix, premium channels and DVD players - Separate sitting areas, free infant beds and video game consoles ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/5000000/4490000/4488600/4488581/w4495h3370x5y5-de58783d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Omni Dallas Hotel Downtown Dallas - Pool - Hot tub - Spa - Pet-friendly 9.0 Wonderful 3,317 reviews £189 includes taxes & fees 27 Mar - 28 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=4488581&PinnedHotelID=4488581&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool](https://images.trvl-media.com/lodging/2000000/1470000/1469300/1469238/ac532aaf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### W Dallas Uptown - Pool - Spa - Pet-friendly - Free Wi-Fi 8.2 Very good 1,002 reviews £321 includes taxes & fees 2 Apr - 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Campbell Centre Northeast Dallas - Parking included - Free Wi-Fi - Restaurant - Gym 8.8 Excellent 1,475 reviews £87 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=12059&PinnedHotelID=12059&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=1708925&PinnedHotelID=1708925&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=1708925,4488581,1469238,18575,22945) ## Property amenities ### Internet - Available in all rooms: WiFi (USD 14.95 per day) - Available in some public areas: WiFi (USD 14.95 per day) ### Parking and transport - Electric car charging station on site - Limo/town car service - Valet parking on site (USD 70 per night) - Limited on-site valet parking ### Food and drink - Daily cooked-to-order breakfast available 6:30 AM to 11 AM for a fee: USD 6 to 41 per person - A bar/lounge - A coffee shop/cafe - A poolside bar - A restaurant - Free daily manager's reception ### Restaurants on site - Fearings - The Rattlesnake Bar ### Things to do - 24-hour gym - Full-service spa - Hot tub - Outdoor pool - Sauna - Shopping - Steam room ### Family friendly - DVD player - In-room cot - Outdoor pool - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Turndown service - Wedding services ### Business services - Conference centre (24,067 square foot of space) - Meeting rooms ### Outdoors - Garden - Terrace ### Full-service spa - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Hydrotherapy - Manicures/pedicures - Prenatal massages - Reflexology - Spa open daily - Spa treatment rooms - Sports massages - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices in meeting rooms - Grab bar near toilet - Height-adjustable showerhead - Lever door handles - Lift - Low-height door lock - Low-height electrical sockets in bathroom - Low-height view port in door - Raised toilet seat - Transfer shower - Valet for wheelchair-equipped vehicles - Visual alarms in hallways - Wheelchair accessible (may have limitations) - Wheelchair-accessible gym - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - 1 building - 8 floors - At least 80% lighting from LEDs - Banquet hall - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - No plastic coffee stirrers - No plastic drinking straws - Rooftop garden - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Down comforter - Free cot - Hypo-allergenic bedding - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Deep soaking bathtub - Designer toiletries - Dressing gowns - Hair dryer - Private bathroom - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - DVD player - Netflix - Pay films - Smart TV with premium channels - Video game console ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Energy-saving switches in guestrooms - Free daily newspapers - Iron/ironing board - LED lighting - Phone - Recycling - Safe - Separate sitting area - Water-efficient showers ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: anytime Minimum check-in age - 21 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 150, per accommodation, per stay, plus a deposit of USD 200 per stay Service animals are welcome, and are exempt from fees Up to 11 kg per pet ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 45 per stay. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Destination fee: USD 46.92 per accommodation, per night. We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: approximately USD 6 to 41 per person - Fee for in-room wireless Internet: USD 14.95 per day (rates may vary) - Fee for wireless Internet in public areas: USD 14.95 per day (rates may vary) - Valet parking fee: USD 70 per night - Pet deposit: USD 200 per stay - Pet fee: USD 150 per accommodation, per stay - Service animals are exempt from fees - Rollaway bed fee: USD 45 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Pets are accepted at the discretion of the management. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Dallas Ritz-Carlton Ritz-Carlton Dallas Ritz-Carlton Hotel Dallas Dallas Ritz Carlton Ritz Dallas Ritz-Carlton Dallas Hotel Dallas Ritz-Carlton Dallas Hotel Ritz Dallas Dallas Ritz Carlton The Ritz Carlton Dallas The Ritz Carlton Dallas ## Frequently asked questions ### Does The Ritz-Carlton, Dallas have a pool? ### How much does it cost to stay at The Ritz-Carlton, Dallas? ### Is The Ritz-Carlton, Dallas pet-friendly? ### How much is parking at The Ritz-Carlton, Dallas? ### What time is check-in at The Ritz-Carlton, Dallas? ### What time is check-out at The Ritz-Carlton, Dallas? ### Where is The Ritz-Carlton, Dallas located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Ritz-Carlton, Dallas Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.4 Location ### 9.6 Staff & service ### 9.6 Property conditions & facilities 10 - Excellent 277 8 - Good 32 6 - Okay 11 4 - Poor 8 2 - Terrible 4 ## Reviews Verified ### 10/10 Excellent #### Nahed 9 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel in a great location ##### Nahed Stayed 1 night in Jun 2025 Verified ### 10/10 Excellent #### Tawanda 19 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel and the restaurant food is awesome ##### Tawanda Stayed 4 nights in Nov 2024 Verified ### 10/10 Excellent #### Frank 1 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff is phenomenal, always there to help make your stay comfortable. ##### Frank Stayed 2 nights in Feb 2025 Verified ### 10/10 Excellent #### Alexis 23 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing customer service and the rooms were outstanding! ##### Alexis Stayed 4 nights in Aug 2024 Verified ### 10/10 Excellent #### Neisha 23 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love the ambience, friendly and professional staff ##### Neisha Stayed 2 nights in Mar 2025 Verified ### 10/10 Excellent #### rhonda 8 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful accommodations and excellent customer service, top notch. ##### rhonda Stayed 2 nights in Nov 2024 Verified ### 10/10 Excellent #### Patricia 8 Mar 2025 Beautiful hotel, but the staff is so wonderful ##### Patricia Stayed 1 night in Mar 2025 Verified ### 10/10 Excellent #### Verified traveller 8 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Clean rooms and great attention Clean rooms ##### Verified traveller Stayed 1 night in Sep 2025 Verified ### 10/10 Excellent #### Richard 19 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities classic Ritz rooms nicely appointed great spa and good food ##### Richard Stayed 1 night in Sep 2024 Verified ### 10/10 Excellent #### Jennifer 20 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff, great clean room. Comfy bed ##### Jennifer Stayed 1 night in Jul 2024 Verified ### 8/10 Good #### Victor 14 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I have and will repeat the stay. Price is good for the experience. ##### Victor Stayed 2 nights in Feb 2025 Verified ### 10/10 Excellent #### Jessica 3 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Everything from the check in to check out process, the staff and ease of services are outstanding. The room was very neat and comfortable. Fearing’s restaurant was amazing. ##### Jessica Stayed 1 night in Jun 2024 Verified ### 10/10 Excellent #### Nancy 26 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not a bedroom but a beautiful memory. Was a birthday celebration. The hotel made it a wonderful memory for us. Wonderful accommodations and attention to detail. Great service. ![](https://a.travel-assets.com/ugc/hotel-reviews/4B71E43C01E46E81603022960C0330AD5F7C431D1740603288280.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/F73B2FBF38DCCE3BB45B2A31F73F82AC03B1760B1740603288773.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/679D9F7D3600BBE5E5FE3728E25C7D1DB7B38D2E1740603288590.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Nancy Stayed 1 night in Feb 2025 Verified ### 10/10 Excellent #### paige 26 Sept 2023 Liked: Cleanliness, amenities, property conditions & facilities The staff was Amazing!! The valet service was the best ! ##### paige Stayed 2 nights in Sep 2023 Verified ### 10/10 Excellent #### Christine 10 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the vibe here! In classic Ritz-Carlton style, as you walk into the hotel, you can breathe in the aromas which are very unique to each hotel. Then you hear your favorite Rolling Stones song piped in overhead. The staff was so friendly and the food was distinctively prepared. The bar was a nice rest stop after a day of tours. The weather was unsettled so the patio was not open. It looked like a great place to gather with friends! ##### Christine Stayed 2 nights in Mar 2024 Verified ### 10/10 Excellent #### Shu Yan 24 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Exceptional hotel overall from head to toe! ##### Shu Yan Stayed 5 nights in Aug 2025 Verified ### 10/10 Excellent #### Javier 31 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good hotel ##### Javier Stayed 2 nights in Aug 2025 Verified ### 10/10 Excellent #### JORGE 13 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent hotel. ##### JORGE Stayed 2 nights in Jan 2025 Verified ### 10/10 Excellent #### Julie 30 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Great ##### Julie Stayed 3 nights in Dec 2025 Verified ### 10/10 Excellent #### LUIS 21 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a great experience the spa has the best skillful and talented staff definitely heading back for another massage. ##### LUIS Stayed 2 nights in Sep 2025 Verified ### 10/10 Excellent #### Alton 26 Jul 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication Great stay ##### Alton Stayed 1 night in Jul 2022 Verified ### 10/10 Excellent #### Anthony 5 Jan 2025 Beautiful rooms and professional staff Food excellent ##### Anthony Stayed 3 nights in Jan 2025 Verified ### 10/10 Excellent #### Christine 5 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities The property is conveniently located and I felt safe while at the hotel. The staff provided five star service. My room was amazing and I would absolutely stay here again. ##### Christine Stayed 1 night in Aug 2025 Verified ### 10/10 Excellent #### Maria 5 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My stay here was amazing ##### Maria Stayed 1 night in Jun 2024 Verified ### 8/10 Good #### Ishmael 2 Aug 2022 Liked: Cleanliness, room comfort, communication Great hotel. 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