Title: Sterling Hotel Dallas Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sterling Hotel Dallas Adults-only hotel with 24-hour fitness centre and outdoor tennis courts ![Reception](https://images.trvl-media.com/lodging/1000000/30000/22700/22685/74ec3c95.jpg?impolicy=resizecrop&rw=598&ra=fit) ![25-inch TV with cable channels](https://images.trvl-media.com/lodging/1000000/30000/22700/22685/313e229c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/30000/22700/22685/c9b52e58.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Banquet hall](https://images.trvl-media.com/lodging/1000000/30000/22700/22685/w698h200x2y0-e83b2dfc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/30000/22700/22685/e660284f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in the heart of Dallas, Sterling Hotel offers a refreshing retreat with an arcade/game room and outdoor pool. Enjoy happy hour or dinner at Jabberwocky Sports Bar, relax in the spa tub, and connect with high-speed WiFi. Guests consistently praise their experience. 4.2 ## Popular amenities - Breakfast available - Hot tub - Bar - Pool - Gym - Housekeeping ## Room options ### Check availability for these dates Tonight [Dec 1 - Dec 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=22685&PinnedHotelID=22685&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=22685&PinnedHotelID=22685&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 2 - Dec 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=22685&PinnedHotelID=22685&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=22685&PinnedHotelID=22685&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=22685&PinnedHotelID=22685&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=22685&PinnedHotelID=22685&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=22685&PinnedHotelID=22685&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=22685&PinnedHotelID=22685&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ![Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/30000/22700/22685/e7592003.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Air conditioning Connecting rooms available TV Blackout curtains Hairdryer Private bathroom Coffee/tea maker Cable channels - 500 sq ft - Sleeps 2 - 1 Single Bed ![Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/30000/22700/22685/c9b52e58.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Multiple Beds, Smoking ### Highlights Air conditioning Connecting rooms available TV Blackout curtains Hairdryer Private bathroom Coffee/tea maker Cable channels - 500 sq ft - Sleeps 4 - 2 Single Beds ### Honeymoon Room, 1 King Bed, Hot Tub ### Highlights Individually furnished Individually decorated Private hot tub Air conditioning Connecting rooms available TV Pillow-top bed Down duvet - 700 sq ft - Sleeps 2 - 1 King Bed ![Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/30000/22700/22685/e7592003.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Jetted Tub ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available TV Pillow-top bed Egyptian cotton bed sheets Blackout curtains - 900 sq ft - Sleeps 2 - 1 Single Bed ![Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/30000/22700/22685/e7592003.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Smoking ### Highlights Air conditioning Connecting rooms available TV Memory foam bed Blackout curtains Hairdryer Private bathroom Coffee/tea maker - 25 sq ft - Sleeps 2 - 1 Single Bed ![Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/30000/22700/22685/c9b52e58.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Multiple Beds ### Highlights Air conditioning Connecting rooms available TV Blackout curtains Hairdryer Private bathroom Coffee/tea maker Cable channels - 500 sq ft - Sleeps 4 - 2 Single Beds ## You may also like Ad ![Outdoor pool, open 11:00 AM to 7:00 PM, pool loungers](https://images.trvl-media.com/lodging/19000000/18920000/18919500/18919478/670be165.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Omni Frisco Hotel at The Star Frisco - Pool - Pet-friendly - Free WiFi - Restaurant 9.4 Exceptional 1,007 reviews £206 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Dallas-Hotels-Omni-Frisco-Hotel.h18919478.Hotel-Information?chkin=2025-12-7&chkout=2025-12-8&rm1=a2®ionId=178253&destination=Dallas (and vicinity)&destType=MARKET&latLong=32.78266,-96.79844&searchId=7922e698-c107-475c-a5be-5cdfc0361173&top_cur=GBP) Ad ![13 restaurants, breakfast, lunch, dinner served; seafood ](https://images.trvl-media.com/lodging/88000000/87370000/87366900/87366809/0e25e4d3.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Omni PGA Frisco Resort & Spa Frisco - 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Pool - Pet-friendly - Free WiFi - Restaurant 8.8 Excellent 1,009 reviews £203 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Dallas-Hotels-Le-Meridien-Dallas.h741.Hotel-Information?chkin=2025-12-21&chkout=2025-12-22&rm1=a2®ionId=178253&destination=Dallas (and vicinity)&destType=MARKET&latLong=32.78266,-96.79844&searchId=7922e698-c107-475c-a5be-5cdfc0361173&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FDallas-Hotels-Sterling-Hotel-Dallas.h22685.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FDallas-Hotels-Sterling-Hotel-Dallas.h22685.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C32.82667%2C-96.88739&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=CTfAoUUkmz1pkgXaOmRh1ljV7uc=) 1055 Regal Row, Dallas, TX, 75247 #### What's nearby - University of Dallas - 2 min drive - 2.4 miles - Texas Stadium - 2 min drive - 2.3 miles - Pegasus Park - 2 min drive - 1.9 miles - Mandalay Canal Walk at Las Colinas - 3 min drive - 4.2 miles - University of Texas Southwestern Medical School - 3 min drive - 3.3 miles #### Getting around - Bachman Station - 4 min drive - Dallas Medical-Market Center Station - 5 min drive - Love Field Airport (DAL) - 9 min drive #### Restaurants - ‪McDonald's - ‬3 min drive - ‪McDonald's - ‬2 min drive - ‪Derby Restaurant Dallas - ‬7 min walk - ‪Whataburger - ‬2 min drive - ‪Burger King - ‬3 min drive ## About this property ### Sterling Hotel Dallas Hotel near Dallas Market Center You can look forward to a coffee shop/cafe, a garden and an arcade/games room at Sterling Hotel Dallas. For some rest and relaxation, visit the hot tub. The on-site American cuisine restaurant, Jabberwocky Sports Bar, features happy hour and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar. You'll also find perks such as: - An outdoor pool - Free self-parking - Limo/town car service, breakfast (surcharge) and 2 outdoor tennis courts - A lift, meeting rooms and a banquet hall Room features All 363 rooms include comforts such as air conditioning, as well as amenities such as free WiFi. Extra conveniences in all rooms include: - Bathrooms with baths or showers and free toiletries - 25-inch TVs with cable channels - Coffee/tea makers, daily housekeeping and desks ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/4000000/3070000/3062200/3062181/639e22ff.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Hotel & Suites DALLAS WEST by IHG Oak Cliff - Pool - Hot tub - Breakfast included - Parking included 8.6 Excellent 897 reviews £76 includes taxes & fees 28 Dec - 29 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=3062181&PinnedHotelID=3062181&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/5000000/4520000/4513100/4513061/1d69fa1d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Quinta Inn & Suites by Wyndham Dallas Love Field Stemmons Corridor - Pool - Breakfast included - Free airport shuttle - Pet-friendly 8.0 Very good 1,656 reviews £62 includes taxes & fees 28 Dec - 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A restaurant ### Restaurants on site - Jabberwocky Sports Bar ### Things to do - 2 outdoor tennis courts - 24-hour gym - Arcade/game room - Billiards/pool table - Hot tub - Outdoor pool - Personal motorised watercraft - TV in common areas ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Wedding services ### Business services - 24-hour business centre - Conference centre (27,997 square foot of space) - Meeting rooms ### Outdoors - Garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Lift - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 1 building - 12 floors - Banquet hall - Built in 1973 - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Blackout drapes ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - 25-inch TV with cable channels ### Food and drink - Coffee/tea maker ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Iron/ironing board - Phone ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 3 AM Minimum check-in age - 21 ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children younger than 21 are not allowed at this adults-only property; all guests 21 and older are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 20.00 per stay We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Guests under 21 years old are not permitted at this adults-only property The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Children under 18 years old are not allowed in the fitness facility or hot tub without adult supervision ### Property is also known as Dallas Sterling Hotel Sterling Dallas Sterling Hotel Sterling Hotel Dallas Sterling Dallas Sterling Hotel Dallas Hotel Sterling Hotel Dallas Dallas Sterling Hotel Dallas Hotel Dallas ## Frequently asked questions ### Does Sterling Hotel Dallas have a pool? > Yes, this property has an outdoor pool. ### Is Sterling Hotel Dallas pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Sterling Hotel Dallas? > Self-parking is free at this property. ### What time is check-in at Sterling Hotel Dallas? > Check-in start time: 3 PM; check-in end time: 3 AM. ### What time is check-out at Sterling Hotel Dallas? > Checkout is at 11 AM. ### Where is Sterling Hotel Dallas located? > Located in Stemmons Corridor, this hotel is 2.9 mi (4.7 km) from University of Texas Southwestern Medical School and 3 mi (4.9 km) from Trinity River. Dallas Market Center and American Airlines Center are also within 6 miles (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Sterling Hotel Dallas Reviews 4.2 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 4.4 Cleanliness ### 5.6 Location ### 5.0 Staff & service ### 4.8 Eco-friendliness ### 4.0 Property conditions & facilities 10 - Excellent 6 8 - Good 7 6 - Okay 13 4 - Poor 36 2 - Terrible 40 ### 2/10 Terrible #### Merritt 17 Oct 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Steer Clear of the Sterling Horrible hotel. Bed had cigarette burns. Room full of roaches, crickets and cob webs. Toilet over flowed and flooded the room. Awful place to stay ##### Merritt ### 2/10 Terrible #### Kenneth 10 Oct 2021 Disliked: Staff & service, property conditions & facilities called to confirm and the person told me they were not affiliated with the hotel. i did not stay there. will be looking for a refund. ##### Kenneth Stayed 1 night in Oct 2021 ### 2/10 Terrible #### Patrick 9 Oct 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Horrible don't stay! Missed my flight and was forced to stay at a hotel. All the other hotels were booked in the area so I thought to give this one a try. Went to check in and they declined my reservation saying they didn't work with third parties. The elevator didn't work while going up to the room and Once in the room it looked very dated. Slept with my day clothes on because I was worried I might get bedbugs. ##### Patrick Stayed 1 night in Oct 2021 ### 8/10 Good #### Debbie, Fairview Heights, IL 3 Dec 2013 Liked: Cleanliness, staff & service, room comfort #### Improvements are great, however.... This hotel also has permanent residents and were told upon check-in that refrigerator / microwave could not be guaranteed for guests that were not long-term residents. This is a new policy as this is the 7th time we have stayed here for this event. It is crucial for us to have those items and will not be staying here when we return to Dallas if this policy is still followed, no matter how convenient the location. Property shows many signs of aging, but after asking, had everything we needed, room was comfortable and the staff was very willing to assist. ##### Debbie ### 2/10 Terrible #### James from Dallas 8 Nov 2013 Liked: Staff & service Disliked: Cleanliness #### Yuk and double yuk. This hotel is a total dump. The wall paper was pealing. The coffee maker didn't work. There were bugs in the bathroom...yes bugs. The staff is super nice but they alone can't save this awful place. ##### James from Dallas ### 2/10 Terrible #### MarcMay 31 Oct 2013 Disliked: Cleanliness, staff & service, room comfort #### I will not stay in this Hotel again I will not stay in this hotel again. Carpets is disgusting, doors are missing locks. Bed mattress is old and hard ##### MarcMay ### 2/10 Terrible #### Texas trainer 28 Oct 2013 Disliked: Cleanliness, staff & service, room comfort #### Scary! The building looked good from the outside, the reviews and ratings were good, the lobby looked OK, but the rooms are completely scuzzy. I know--I tried two of them. Filthy carpets, lights and telephone non-functional. Tiny old TV. I asked for a new room and got even less there--no lamps at all! This place apparently used to be nice, but--not currently. ##### Texas trainer ### 4/10 Poor #### James from Dallas 25 Oct 2013 Liked: Staff & service Disliked: Cleanliness #### Yuck! The coffe maker was dirty AND didn't work. The light fixtures had burned out bulbs. There were bugs in the bathroom and the towels felt like sandpaper. Never, never again. ##### James from Dallas ### 4/10 Poor #### john 21 Oct 2013 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Dont be fooled by the pics of the reception area You get what you pay for ... I got fooled with the pictures of the reception area which is nice in fact. My excitement only lasted till I reached the 8th floor and exited the elevator. It smelt of low maintenance right as the elevator doors opened. The carpet in the walkway pretty much prepared me on what to expect. Shabby room overall. The bathroom state was ok. The TV was a joke, max 10 channels in which may be 5 work with some clarity! The remote battery was dead. Pillows display their age and abuse. Yuck! ##### john ### 4/10 Poor #### Monica, San Antonio, TX 20 Oct 2013 Disliked: Cleanliness, property conditions & facilities, room comfort #### Hard to believe I understand that these was not a 5 star hotel, but there some no negotiable minimum expectations at any hotel. First of all the room did not had light, there was a light in the bathroom and on top of the sink, but that was it. For TV I was not expecting a 19" tube TV with 10 channels but 5 of them fading constantly. The carpet was dirty, but I mean dirty not stained. It seem like there was some drywall job done recently and the dust and drywall pieces were still on the carpet. Also there was a weird damp smell in the room. The last thing, but pretty bad too, was that the AC unit could no be adjusted so it could only work full blast. Which made the room super cold. ##### Monica ### 4/10 Poor #### Padre Joe, OK 14 Oct 2013 Disliked: Cleanliness, property conditions & facilities, room comfort #### Close to downtown The hotel is clean, but very, very run-down. That being said, the outside/pool area was very nice. I hope that it is renovated soon. ##### Padre Joe ### 4/10 Poor #### Stephanie, Lawton ok 13 Oct 2013 Disliked: Cleanliness, property conditions & facilities, room comfort #### football game toilet would not stop running, found hair in the tub ##### Stephanie ### 2/10 Terrible #### Victoria, las vegaS, nv 9 Oct 2013 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### it's so old!! So my boyfriend and I came out here for a football game when we landed we found out that our reservation has been cancelled at holiday inn so we were searching desperately fire a hotel that wasn't booked. We found this one and I didn't see any pictures or anything first but it was $155 for 2 nights, I figured it had to be a decent hotel.. when we arrived it seemed good, the lobby was nice the front desk agents weren't professional though but they were nice. We went up to the room old, like a motel 6 the small tvs were fuzzy we had circuits go out in the bathroom and there was no shower curtain, when I called for more towels they wanted me to go get them.. but It was clean there were no bugs and a roof over our Head . I probably won't be staying here again willingly but if I was stranded and this was the only place open I would. ##### Victoria ### 2/10 Terrible #### Santiago, Dallas 8 Oct 2013 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities, room comfort #### Commet The door was hard to open the contol to the tv was broken i was not happy with the room nothing work in this room ##### Santiago ### 10/10 Excellent #### Sherron, Dallas 25 Aug 2013 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Groc. store inside hotel! shuttle serv 2 luv fld. It was very pleasant; staff as well. Frig & micro so I could have the nice frozen meal I bought at the CONVENIENCE STORE INSIDE THE HOTEL! I bought ice cream for dessert at that same store. It is the hotel I will return to when I fly out again. ##### Sherron ### 6/10 Okay #### Verified traveller 11 Aug 2013 Liked: Staff & service, property conditions & facilities Disliked: Room comfort #### Okay for the money The phone didn't work in the room. I missed a flight. There was a dirty wash rag in the shower curtain, but other than that, it was fine. I should have just asked to switch rooms to a phone that worked. ##### Verified traveller ### 2/10 Terrible #### Verified traveller 10 Aug 2013 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### stinky, dirty room not good. the hotel smells like it was hosting a cigertte convention. We reserved a 2 bed room and receicved a single bed, and the room smelled horrible. after another 10 minute wait at the desk we got another room, which smelled bed, and was not very clean. the ice maker didnt work, and it looked like some bad things had happened in the room across from us. ##### Verified traveller ### 4/10 Poor #### Steven, OKC 5 Aug 2013 Disliked: Cleanliness, property conditions & facilities, room comfort #### Meh The tv was ancient with crappy signal. There were no towels. The sheets had cigarrette burns even though it was a no smoking room. ##### Steven ### 2/10 Terrible #### amy, bentonville arkansas 31 Jul 2013 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nasty hotel, wouldn't even recommend to my enemies There was no door on our bathroom, had to get new room. It was outdated, had no bed skirts, nasty bathrooms, bedding, carpet, the list look goes on. The pool was the only bearable thing. ##### amy ### 4/10 Poor #### Maryann, Arizona 29 Jul 2013 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort The tub/shower looked like it had sewage backup in it. It smelled musty, The shuttle was very accomodating. We only stayed 3.5 hours. ##### Maryann ### 10/10 Excellent #### Richard Ray, Granbury,Texas 27 Jul 2013 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Easy in and out.......Best mattress ever! ##### Richard Ray ### 4/10 Poor #### Leta, New Boston, TX 26 Jul 2013 Disliked: Property conditions & facilities #### Bad Hotel Stay The shower did not work. There was no phone or TV remote control in the room. ##### Leta ### 8/10 Good #### Verified traveller 23 Jul 2013 #### Overall enjoyable. Older classic hotel, need of remodeling, but nice. ##### Verified traveller ### 4/10 Poor #### mad 23 Jul 2013 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities #### Staff nice, hotel not so much Friendly service, however only one person at reception, and it took forever to get checked in. Only one elevator was working so had to wait on that as well. Our room key wouldn't work due to faulty lock. We made three trips downstairs to get it fixed which were failed attempts. Finally they sent someone up with a machine to get us in. Not to fix it. So if we left room someone had to stay in room to let you back in. So overall crappy. ##### mad ### 6/10 Okay #### Verified traveller 22 Jul 2013 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Good hotel, poor staff The hotel was nice, loved the pool and hot tub. When we arrived, we got our room key and went to our room to find out it was already occupied, no big deal got a new room. It was nice, it wasnt very cool though, we reported it and it was fixed while we were out that day. We had a smoking room, and guess what they had no ashtrays. The next day we went to the front desk to get towels ( they wont bring them to you) and apparently they were out of them too. ##### Verified traveller ## Expedia's Latest Trends ### Hotels > [The Norwich Hotel](https://www.expedia.co.uk/Norwich-Hotels-The-Norwich-Hotel.h22241447.Hotel-Information) > > [Gaylord Texan Resort & Convention Center](https://www.expedia.co.uk/Dallas-Hotels-Gaylord-Texan-Resort-Convention-Center.h985065.Hotel-Information) > > [Crystal Palace Luxury Resort & Spa - All Inclusive](https://www.expedia.co.uk/Side-Hotels-Crystal-Palace-Luxury-Resort-Spa-All-Inclusive.h1315218.Hotel-Information) > > [Grand Palladium White Island Resort & Spa - All Inclusive](https://www.expedia.co.uk/Sant-Josep-De-Sa-Talaia-Hotels-Grand-Palladium-White-Island-Resort-Spa-All-Inclusive.h9778941.Hotel-Information) > > [Hotels in Bequia Island](https://www.expedia.co.uk/Bequia-Island-Hotels.d11760.Travel-Guide-Hotels) > > [Hotels in Budapest](https://www.expedia.co.uk/Budapest-Hotels.d179994.Travel-Guide-Hotels) > > [SpringHill Suites by Marriott Dallas McKinney/Allen](https://www.expedia.co.uk/Dallas-Hotels-SpringHill-Suites-By-Marriott-Dallas-McKinneyAllen.h23474052.Hotel-Information) > > [Hotels near Corfe Castle](https://www.expedia.co.uk/Corfe-Castle-Hotels.0-l6092133-0.Travel-Guide-Filter-Hotels) > > [The Landmark London](https://www.expedia.co.uk/London-Hotels-The-Landmark-London.h438653.Hotel-Information) > > [Hotels in Rome](https://www.expedia.co.uk/Rome-Hotels.d179899.Travel-Guide-Hotels) > > [The Woodlands Waterway Marriott Hotel & Convention Center](https://www.expedia.co.uk/Conroe-Hotels-The-Woodlands-Waterway-Marriott-Hotel-Convention-Center.h907442.Hotel-Information) > > [Gondwana Game Reserve](https://www.expedia.co.uk/Mossel-Bay-Hotels-Gondwana-Game-Reserve.h4145102.Hotel-Information) > > [Enotel Lido](https://www.expedia.co.uk/Funchal-Hotels-Enotel-Lido.h881176.Hotel-Information) > > [Hilton Maldives Amingiri Resort & Spa](https://www.expedia.co.uk/Kuda-Vattaru-Hotels-Hilton-Maldives-Amingiri-Resort.h71554884.Hotel-Information) > > [Tokyu Stay Ginza](https://www.expedia.co.uk/Tokyo-Hotels-Tokyu-Stay-Ginza.h12622252.Hotel-Information) > > [Three Corners Downtown Hotel](https://www.expedia.co.uk/Budapest-Hotels-Three-Corners-Downtown-Hotel.h78001985.Hotel-Information) > > [The Old Schoolhouse Inn](https://www.expedia.co.uk/Newtownards-Hotels-The-Old-Schoolhouse-Inn.h2306121.Hotel-Information) > > [Hotel Indigo London Hyde Park Paddington by IHG](https://www.expedia.co.uk/London-Hotels-Hotel-Indigo-London-Hyde-Park-Paddington.h1144039.Hotel-Information) > > [The Palm Court Hotel](https://www.expedia.co.uk/Great-Yarmouth-Hotels-The-Palm-Court-Hotel.h3036483.Hotel-Information) > > [Hotels in Vallon-Pont-d'Arc](https://www.expedia.co.uk/Vallon-Pont-DArc-Hotels.d6051825.Travel-Guide-Hotels) > > [Best Western Downtown Plus Music Row](https://www.expedia.co.uk/Nashville-Hotels-Best-Western-Plus-Music-Row.h2951.Hotel-Information) > > [B&B Brancaster Staithe](https://www.expedia.co.uk/Brancaster-Staithe-Bed-And-Breakfasts.d3000452025-aaBedAndBreakfasts.Travel-Guide-Accommodation) > > [Hotels in Del Rio](https://www.expedia.co.uk/Del-Rio-Hotels.d1059.Travel-Guide-Hotels) > > [London Wembley International Hotel](https://www.expedia.co.uk/London-Hotels-London-Wembley-International-Hotel.h890560.Hotel-Information) ### Flights > [Flights from Bangkok (BKK) to Edinburgh (EDI)](https://www.expedia.co.uk/lp/flights/bkk/edi/bangkok-to-edinburgh) > > [Flights from Manchester (MAN) to West Columbia (CAE)](https://www.expedia.co.uk/lp/flights/man/cae/manchester-to-columbia) > > [Flights from Edinburgh (EDI) to Hondarribia (EAS)](https://www.expedia.co.uk/lp/flights/edi/eas/edinburgh-to-san-sebastian) > > [Flights from George Town (GCM) to Manila (MNL)](https://www.expedia.co.uk/lp/flights/gcm/mnl/george-town-to-manila) ### Packages > [Tenerife Holidays](https://www.expedia.co.uk/Tenerife.d6047194.Holidays-City-Breaks)