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Reviews of Holiday Inn Express Hotel & Suites DFW Airport South, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites DFW Airport South, an IHG Hotel
4235 W Airport Freeway, Irving, TX

Reviews

8.6

Excellent

Rating 10 - Excellent. 290 out of 537 reviews" "
Rating 8 - Good. 160 out of 537 reviews" "
Rating 6 - Okay. 40 out of 537 reviews" "
Rating 4 - Poor. 24 out of 537 reviews" "
Rating 2 - Terrible. 23 out of 537 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Tracy

Liked: Property conditions & facilities
The people working were very accommodating when I checked in early.
Stayed 1 night in May 2024

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Harlin

Stayed 1 night in Apr 2024

8/10 Good

Deionne

Stayed 1 night in Apr 2024

10/10 Excellent

Cecilia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very beautiful, well maintained
Stayed 1 night in Mar 2024

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and the bed was so comfy
Stayed 2 nights in Mar 2024

8/10 Good

Mark

Stayed 2 nights in Mar 2024

8/10 Good

Marlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and staff were very nice.

10/10 Excellent

Glenela, Point Mugu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

walter

Stayed 1 night in Jan 2024

10/10 Excellent

Lance

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Robert

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Scheduling shuttle service was very poor, never got a ride to hotel and to pay a uber to get dropped off
Stayed 2 nights in Dec 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities
Stayed 2 nights in Dec 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
December 14th
Quick check in even at 8PM CST. Room was ready and on point. The only annoying thing was having to close the bathroom door everytime I needed to use the sink. I was disappointed that I needed to be at the airport at 5:45 AM CST and could not use the shuttle. Fortunately my husband was able to take me.
Stayed 1 night in Dec 2023

10/10 Excellent

Amy, Arroyo Grande

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and quiet, and within walking distance to Red Lobster. The breakfast buffet had a great selection of items. The shuttle to the airport was great and the driver was very friendly and helpful.
Stayed 2 nights in Dec 2023

10/10 Excellent

Fermin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Noah

Stayed 1 night in Dec 2023

10/10 Excellent

Dianna, Chandler

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good.
Stayed 1 night in Dec 2023

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Close to DFW with shuttle pick-up/drop-off.
Stayed 1 night in Nov 2023

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hospitable!
Stayed 1 night in Nov 2023

10/10 Excellent

Dora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay- very very clean and very friendly staff
Stayed 3 nights in Nov 2023

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Regina

Stayed 1 night in Nov 2023

8/10 Good

Herlander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location to venue and Airport
Stayed 2 nights in Nov 2023

6/10 Okay

Kelly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Cintia

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

HENRY

Stayed 1 night in Nov 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice work staving
Stayed 1 night in Oct 2023

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Ben

Stayed 1 night in Oct 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Eulilia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk Host was very pleasant
Stayed 1 night in Oct 2023

10/10 Excellent

Monica

Stayed 2 nights in Sep 2023

10/10 Excellent

Beatriz

Travelled with family
Liked: Property conditions & facilities
Room was clean, roomy, very comfortable. Breakfast was also great so many choices.
Stayed 2 nights in Sep 2023

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a 10 out of 10 stay it was clean staff was helpful everything was perfect and my family and I enjoyed our stay
Stayed 1 night in Sep 2023

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So clean
I had to book last minute from airport. The price of the rooms went up in front of me as I was trying to book. Weather had people grounded. The room key machine was broken but the staff managed to get people in rooms the line was long. My room was so fresh and clean and there was a 6 AM shuttle. I would definitely stay there again.
Stayed 1 night in Sep 2023

10/10 Excellent

Michael R.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maintenance and services were quick to respond and friendly
Stayed 3 nights in Sep 2023

4/10 Poor

Jose

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Aug 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place

10/10 Excellent

Karen

Travelled with family, Travelled with partner
Liked: Amenities, property conditions & facilities
Staff was very friendly and helpful.
Stayed 1 night in Aug 2023

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good environment
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean east to find and right by the DFW airport
Stayed 3 nights in Aug 2023

10/10 Excellent

Evelio E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location near to the airport
Stayed 1 night in Jul 2023

6/10 Okay

Mohamud

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023

10/10 Excellent

Jackie, Fairfield

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and accommodating
Stayed 1 night in Jul 2023

10/10 Excellent

LEE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

4/10 Poor

Kala

Travelled with family
Disliked: Staff & service
A/C in my room was not working well. I informed front desk she basically came up said it was fine which it was not. My son whined all night becauae it was hot.

10/10 Excellent

Rosanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023