Ratings based on 2,061 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
82% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Gilmer Texas

Beautiful Hotel

Posted 25-May-2016
Very nice. We satyed during December Christmas decorations waso gorgeous. My husband and I love this place. It's our get away that's not too far from home.
5out of 5
by A verified traveller from TX

Came for a concert

Posted 18-Apr-2016
We decided last minute to stay here and we're super excited when we arrived. Food is amazing. Staff is phenomenal and he best little hidden gem is the geppetos theatre go to the gift shop!!!!! It's hidden downstairs but it's a blast!!! Awesome stay!!!
3out of 5
by A verified traveller

NIce hotel, terrible facilitie to parking.

Posted 15-Apr-2016
Pros: The hotel is beautiful, the attention to detail in the decoration was marvelous.
Cons: More elevators, really the walk was too long.The parking lot needs improvement, the cards made a process longer than it should have been,
very beautiful Hotel. Needs more elevators in other areas, the walk from our room towards the elevator was too long . The parking lot was awful, we had to wait nearly an hour to get out because the cards weren't working therefor we had to make long lines. Also it's a bit inconvenient for the gym to be so far away from the rooms, although most of the hotels staff was welcoming the gym hostess was rude and not informative. Most of the staff was polite and the ambiance of the hotel over all was fenomenal. Just some minor details that really went a long way to make it discomforting.
3out of 5
by A verified traveller

Close to Market Center.

Posted 12-Apr-2016
The hotel is large and well kept. If you stay on the 25th floor ask for a room away from the executive lounge area (it can be a bit loud in the mornings).
3out of 5
by A verified traveller from Los Angeles

Terrible bathroom

Posted 09-Apr-2016
Room in the Atrium: Double occupancy room had only one tiny little sink with no counter space. Hotel supplied toiletries were sticking out, so there was absolutely no space to put my down anywhere. I couldn't even set my hair iron down while doing my hair. I tried doing it in the bedroom but there wasn't a mirror with an outlet nearby. AND THE SHOWER! The shower curtain was so close I couldn't move without getting stuck to the curtain. (I'm a small person.) Most hotels compensate having narrow bathtubs or showers by adding a curved curtain rod...not the Hilton Anatole. The iron lining board fell apart, and the iron leaked water unto the clothes. If I hadn't been so exhausted I would have complained more. But the bed was soft with plenty of pillows and that was enough during this trip.
2out of 5
by Gary from Odessa Texas

AC not working in room

Posted 23-Feb-2016 on Hotels
The air conditioner in the room did not work well. Room very hot. Busy weekend in Dallas and the hotel was booked so we could not change rooms. When I talked to the front desk the next morning the lady really seemed not to care. For the price of the room will pick a different hotel next time.
4out of 5
by Chris

This traveller left a rating score only Posted 23-Feb-2016 on Hotels
4out of 5
by A verified traveller from louisiana

Very good

Posted 23-Feb-2016
Good stay would definitely stay at the resort again
1out of 5
by A verified traveller from Texas

not worth the price you pay

Posted 23-Feb-2016
EVERYTHING in this hotel is way overpriced. from $22 hamburgers to a daily $16 fee to use gym facilities to $30 for parking. room was dirty, bed was HORRIBLE and the paper thin walls allow you to hear EVERYTHING going on in the next room. lobby area feels more like a convention center. always something going on from parties to shows to competitions that entail guests who do not stay at the hotel so they don't care about the paying hotel guests' privacy or peace and quiet. would never recommend this hotel to anyone.
5out of 5
by A verified traveller from Atlanta, GA

Lovely hotel centrally located

Posted 22-Feb-2016
The staff are professional, friendly and courteous. They make you feel like you are the most important person that they deal with, meaning you feel like they are truly concerned about you and your experience.