Ratings based on 1,569 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Hernando, MS

Professional, friendly & courteous service

Posted 30-Aug-2015
The friendly.concierge staff make the difference at this Dallas landmark. I had a very small issue and stopped by the concierge on the outside chance that I could be helped...and Terri, the concierge on duty immediately called the person that could help me and got results. And remember to tip them, they move mountains to make your experience more enjoyable.
5 out of 5
Recommended
for Everyone
by A verified traveller from Monterrey, Nuevo León

De los Mejores Hoteles en que me he hospedado!!!

Posted 26-Aug-2015
Pros: Impecables camas, baño y el tamaño de la habitación.
Cons: Probablemente el desentendido trato de los botones y del valet parking (además de que no hablan español).
Location: Pues muy cercano al downtown de Dallas, al Dallas Fair Park, y a buenos restaurantes; inmejorables vías de acceso, sin duda volveríamos a horpedarnos.
Hotel Fabuloso!!!, grandiosas instalaciones, deliciosa comida y amabilísimo trato!!! En los desayunos, Anita, Verónica y Vicky nos trataron como en familia.
3 out of 5
Recommended
for Everyone
by A verified traveller from Parma, Ohio

High Cost Sleeping

Posted 24-Aug-2015
This hotel is beautiful, elegant, luxurious, but The price of the food in the restaurants are way too expensive. T h e SER restaurant on the 27th floor charges $110.00 for a steak and mashed potatoes that tasted TERRIBLE. There are no restaurants, nor stores near the hotel for it is right off the freeway. Most Hilton Hotels offer Buffet Hot breakfasts for Hilton Honor members for which I am, but we were offered cold cereal, fruit, yogurt at the EXECUTIVE LOUNGE, for we stayed on the executive floor. You MUST have your own transportation to enjoy this hotel, for you must use taxi to get to places to eat, or shop and there is no shuttle service. This place really contradicts the reputation of HILTON
5 out of 5
Recommended
for Everyone
by A verified traveller

Very nice

Posted 17-Aug-2015
Very nice place to stay. There was much artwork throughout and the staff was very accommodating.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great Location, Awesome Hotel

Posted 15-Aug-2015
At check in I was given a double, and since I was traveling alone I requested a room with a king. I was given an interior room, feeling "chastised" for making the request...aside from feeling like I was in a "cell," everything was great. Like most 4 star properties, they charge too much for incidentals, so be prepared. Overall a wonderful property...just don't ask for a room change and be prepared to be gouged for incidentals.
5 out of 5
Recommended
for Everyone
by A verified traveller from Texas

Excellent hotel

Posted 08-Aug-2015
Loved the hotel! Rooms are very comfortable and very clean. Enjoyed the view of the city on the 22nd floor of the tower. The elevators were very fast and always available within a few seconds. Enjoyed eating at the hotel several times. Easy access to downtown and anywhere because hotel is on I-35E.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 08-Aug-2015
Great experience. Hotel restaurants are great as well as being close to other good eating places.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Would definitely stay again!

Posted 03-Aug-2015
Pros: The variety of eateries
Cons: The bathroom lighting
Location: The hotel is very close to the airport, nothing really within walking distance to do. You would definitely need transportation to get anywhere
Very nice hotel, staff was incredible. The bathroom was very tiny and the lighting not so great, but other than that my room was comfortable.
4 out of 5
by A verified traveller

Good Greedy Hotel

Posted 28-Jul-2015
I like this hotel super nice, but ill never stay here again! 20 for every night you overnight park? That's a joke you have two huge lots, DONT CHARGE YOUR GUEST THAT ALREADY PAID 160 PER NIGHT. Just another greedy corporate hotel, great room an service though everyone was super nice!
4 out of 5
Recommended
for Everyone
by A verified traveller from San Antonio, Texas

Expensive Parking

Posted 17-Jul-2015
The hotel is excellent and the rate's room is fair, but the parking for guest is really expensive $20 regular $28 valet parking. Hotel must consider avoid this charge to the guess.