Ratings based on 2,258 Verified Reviews

4.2 out of 5
81% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveller from New York

That will cost you!

Posted 02-May-2017
Pros: Attractive decor including Chinese art in the lobby
Cons: Reconsider what full service means and deliver it without additional charges for everything!
Location: Dallas Design Center - great global resource
I arrived early, around ten and asked to check in early. A room was ready and as a Hilton member, that will be ........... a $50 early check in fee! At noon that will be..........$25. Yikes, thanks but no thanks When I finally checked in later, "did you park with us......?" I send a fedex package to myself and was charged a $25 handling fee. Later that evening, my colleague was asked for $25 to park, in order to get to the hotel bar. It turns out when I checked out there was a $25 per night undiscussed resort fee (covers internet, and ??????? perhaps it allows you to spend more money at the spa?????) So, the "rate" was somewhat attractive, but I could have had free internet, parking, early check in and sent a package to my hotel at a Hilton property (not a "resort" I guess) a mile away without any additional charges. Unabashed rip-off!
5 out of 5
Recommended
for Everyone
by A verified traveller

Visiting and attending a wedding!

Posted 11-Apr-2017
We loved this hotel evrything is over the top and beautiful. We booked here because we have a 7 year old who loves to swim so we saw they had a pool resort. Unfortunately when we arrived the kids pool was not open it's only on a certain date so we were a little bummed about that. I wish they wouldn't use all the photos to sell as a family resort it's a little deceiving. Also the next day we came back to our room after it had been serviced and they had only given us 1 towel for 3 people and left all our food from the night before.
4 out of 5
Recommended
for Everyone
by A verified traveller from Texas

Great skyline view!!

Posted 10-Apr-2017
beautiful pool / lazy river area but it was not all open. Cute shops and great places to sit and relax inside.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice facilities

Posted 17-Mar-2017
Pros: The facilities and the location
Cons: My package included, breakfast for 4 people, for 2 days. Only gave me one day.
Location: Good location
Great facilities, good for conferences and also for families.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location, convenient

Posted 14-Mar-2017
Cons: Hot water
Computers were down upon arrival, had to wait 30 minutes to check in. Excellent room, very clean, comfortable bed. Could not get the bathroom water very hot for bathing. Excellent breakfast buffet. Convenient location, close to interstate/American Airline Center.
4 out of 5
Recommended
for Everyone
by A verified traveller

Good stay

Posted 10-Mar-2017
Pros: Very nice with very helpful staff
Cons: More attendants at front desk
Location: Minutes from downtown.
Very nice with very helpful staff. Clean rooms with great pool and workout facilities.
5 out of 5
Recommended
for Everyone
by A verified traveller from s Hawaii

Stayed for convention

Posted 10-Mar-2017
Stayed 4 nights for a convention- very happy with this hotel. Good Location- short drive to Kay Hutchinson Convention centre and downtown . Beautiful lobby, nice spa- has a great massage .
3 out of 5
by A verified traveller

still trying to find out about randomfee

Posted 09-Mar-2017
Pros: art
Cons: business side of hotel is too close to familys trying to experience leisure activities (walking in shorts to swim area and encountering people in suit
Location: lots of entertainment and uber is pretty quick
booked my stay through expedia and paid a good deal for a three night stay, got back home and noticed a 168 dollar questionable charge on my bill in process of disputing this and trying to figure out what it is for because no-one has ever told me
5 out of 5
Recommended
for Everyone
by A verified traveller

hotel anatole review

Posted 28-Feb-2017
Overall experience was excellent. I was surprised that the exterior signage of the hotel was not lit. For the amount of money to stay that should always be maintained. I will definitely stay there again. One pet peeve too was that my card to executive lounge didn't work the first time and I had to make an unnecessary trip to the front desk.
4 out of 5
by A verified traveller

Loved it

Posted 22-Feb-2017 on Hotels
Very nice hotel can get a bit pricey but well worth every penny