Staff is fabulous! Very conscientious and helpful. That being said, rooms are in need of some work. There is mold on the A/C vents. Bath tub surface is worn out, drain plug broken, rust around the drain, mold in the caulking, shower head broken and stuck on 1” pulsing setting. Light switches pushed in. Only two bath towels provided (of course you can ask for more but that is one more stop at the front desk). Pool area is beautiful but we were unable to use it as 30-40 people were in it at 9 pm. Again, every staff member we encountered was above and beyond making me want to come back if the rooms were better. Next time I’m in the area (I go monthly) I’m going to stay at the hotel across the street and see how it compares.