Room was gross, the couch looked like it came out of a dumpster. Bed was sagging in the middle and propped up with a piece of wood. There was scum on the bedside table. When we asked for pillows for the extra pull out bed, they said they didn’t have any. They brought up a rollaway bc the couch bed was so nasty, and the rollaway had bloodstains on it. As far as service, there was no one at the desk when we came to check in, I was walking up and down the hallways and calling for someone for a while.
We stayed here last year and it was about the same, but I thought it was a fluke. So, safe to say I won’t be staying again. We stay here bc the pet fees were low, but it seems they hiked those up too. So there’s now no reason to stay here, go elsewhere.