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Reviews of Bedbox Hotel Dagupan

3 out of 5
Bedbox Hotel Dagupan
Rizal St, Downtown District, Dagupan, Pangasinan

Reviews

5.4
Rating 10 - Excellent. 4 out of 14 reviews" "
Rating 8 - Good. 0 out of 14 reviews" "
Rating 6 - Okay. 3 out of 14 reviews" "
Rating 4 - Poor. 2 out of 14 reviews" "
Rating 2 - Terrible. 5 out of 14 reviews" "

6.0/10

Cleanliness

5.6/10

Staff & service

2.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

4/10 Poor

Priscila

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a hotel called Orchids Hotel to find that it's now the Bed Box hotel. An apt name as the room was little more than a "box". By far the worst hotel room I've ever stayed in. No window, no closet, no dresser, no where to hang or store clothing. No in room coffee, no toilet paper. The shower and toilet facility were on the same level so I was constantly standing in water. No soap, shampoo or conditioner. They charged me for an extra blanket. I was embarrassed for my girlfriend and immediately looked for another hotel. We stayed only 2 nights having found a superior hotel, the Lenox Hotel, for 8 nights. This cost me an additional $516 as the Bed Box refused a refund. I intend to persue this further with Expedia.
Stayed 19 nights in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My worst experience in hotel check in yet
The name Orchid Hotel as stated online does not even exist anymore! It's now called Bedbox hotel. It's not a three-star hotel either. It's probably the lowest in the category. Although I called the same phone number (of the hotel) when booking, they do not remember talking to anybody. Thereupon checking in, the booking number and all details do not match what they had, including the number of rooms or nights. I even requested previously for early checking in and I was informed that I had to pay extra hours for the stay. At early morning like 4am and with four people, we were offered a room that looked like a box with a very small window. Please amend your website's contents on this hotel.
Stayed 2 nights in Jan 2019

6/10 Okay

Cristopher

Liked: Staff & service
Nice hotel but under repair. Need more improvement. Staffs are very friendly.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The only problem was internet access, which the in-house wifi isnt capable of fully providing, but otherwise an excellent stay
Stayed 2 nights in Aug 2018

10/10 Excellent

Elmer, Bay Area in Califormia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent services & nice room. Food are good & freshly cook in addition good smell.
Stayed 1 night in Aug 2018

10/10 Excellent

Ainnah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

2/10 Terrible

Gary

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can buy necessities like shampoo soaps
Its a great deal, good accomodiation staffs are very kind thumbs up !
Stayed 1 night in Mar 2018

6/10 Okay

Verified traveller

Disliked: Staff & service
Room for improvement! !
Staff needs training in hotel hospitality.
Stayed 1 night in Dec 2017

4/10 Poor

Verified traveller

Disliked: Staff & service
Decent hotel. Central location.
The staff needs to be educated on hotel hospitality. Some of the staff should be fired.
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Decent hotel
The staff needs lessons in hotel hospitality! ! Some staff needs replacing.
Stayed 1 night in Dec 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
在裝潢還開店
第一次來這家旅館，超傻眼⋯⋯ 在裝潢讓客人都很不方便，進房間也是冷氣不會冷，男朋友想沖涼，結果開關壞了，出來的水全都熱水
Stayed 5 nights in Feb 2018