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Reviews of Vedana Lagoon Resort and Spa

5 out of 5
Vedana Lagoon Resort and Spa
41/23 Doan Trong Truyen St., Phu Loc, Thua Thien-Hue

Reviews

9.4

Exceptional

Rating 10 - Excellent. 435 out of 587 reviews" "
Rating 8 - Good. 129 out of 587 reviews" "
Rating 6 - Okay. 17 out of 587 reviews" "
Rating 4 - Poor. 5 out of 587 reviews" "
Rating 2 - Terrible. 1 out of 587 reviews" "

9.4/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

CHRISTINE, Praha

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its beautiful resort. Nice bike ride.Good spa services. Hotel should have aboid guesses drop trash on floor in restsurants.
Stayed 1 night in Mar 2024

10/10 Excellent

Bruce

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you so much
Stayed 2 nights in Mar 2024

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax and do absolutely nothing. Service was great and attentive. Hats off to Ms. Huyen and Ms. Cristy who were very accomodating to us. Very convenient to chat to them through WhatsApp. Food wise, unfortunately - Mien Trung food isn't for us, however it was prepared well and I wish I could have enjoyed it more.
Stayed 3 nights in Feb 2024

10/10 Excellent

Shannon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was incredible, the rooms were amazing. We had services at the spa and they were all 5 star.
Stayed 1 night in Feb 2024

10/10 Excellent

Riley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is gorgeous. All the staff (especially Ms Cristy) were exceptional. Extremely kind and helpful. The service is on a whole different level. We wish we had booked it for longer and will definitely return in the future.
Stayed 1 night in Jan 2024

10/10 Excellent

Kim Yen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome villa on the water
Awesome villa on the water! Awesome staff! Wonderful stay! Can’t beat it! Strongly recommend!
The villa
The surroundings
Stayed 1 night in Jan 2024

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay
Great 5 star service in a stunning location. Food was amazing and so were the staff
Stayed 6 nights in Jan 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an exceptionally gorgeous property that is well kept with absolutely fantastic staff. We were taken care of by Miss Kristy, who went above and beyond for us, and we can’t thank her enough because she made our stay. Absolutely perfect! We enjoyed spa service, each of the four days that we were there and this was exceptional as well. Our massages were absolutely perfect! Thank you so much for the experience.
Stayed 4 nights in Dec 2023

10/10 Excellent

Nikki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vedana Lagoon was AMAZING. we stayed for our honeymoon and loved every minute. The staff were incredibly kind and helpful, the meals were excellent, and the views cant be beat. We had massages, the most glorious breakfast buffet every morning, in room dining 24/7, and rode bikes around the property taking in the views. There was yoga every morning. We stayed in the over the water villa with private pool and it was the nicest place I've ever stayed. 10/10, I highly recommend.
Stayed 3 nights in Dec 2023

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Myung-Joong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible resort
What an incredible place. I’m typically a tough critic but this place exceeded all expectations. If you want luxury, quiet, and beauty, look no further
Stayed 1 night in Dec 2023

10/10 Excellent

Seth

Travelled with partner
It's very quiet and has an awesome pool. The breakfast and food is great!!
Stayed 2 nights in Dec 2023

10/10 Excellent

Mou Cheng

Stayed 1 night in Nov 2023

10/10 Excellent

Tan Tong

Stayed 3 nights in Nov 2023

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is incredible and warm. The property is breathtaking and my villa was like nothing I could ever afford to stay in before. Food and cocktails were delicious and my massage in the spa was amazing. I can’t say enough about this place if you want some time away from the city. Amazing!
Stayed 1 night in Nov 2023

10/10 Excellent

Nada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Merlita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hoghlights about our unforgettable experienced os Ms. Cristy, she is impicable lady. Above and beyond customer service. She made as feel very important and welcome us with open arms. The property is well maintained and clean. Definetly coming back.
Stayed 4 nights in Sep 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Ka Yan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would score 200/100 if I could! The general manager Christy help me with everything on planning and make sure my trip with my bf will be as comfortable as possible. The view of the hotel is calm and peaceful , you will need a car to travel nearby but you can also ask for pick up like we did. The hotel got planty of tour to offer. Love the infiniy pool and starry sky, will definitely be back. highly recommended to you all.
Stayed 3 nights in Aug 2023

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Where to start on this amazing resort hotel. Firstly Ms Cristy made us feel so welcome and assisted us with anything we needed! This resort would not run without her. The food was excellent- my husband loved all the food. We ate all our meals in the resort and they were all delicious. We had complementary massages in the dayspa and Ms Thang even braided my hair between my massage and body scrub!! She was such a cutie. Our room was an overwater villa with pool! It was lovely with comfortable bed and outdoor shower. Our own pool was a godsend on the very hot days. Bikes were available to ride around and free bus into nearby Hue or a beach! Overall this resort warrants a 10/10.
Stayed 3 nights in Jun 2023

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Relaxing, Beautiful Resort with Amazing Staff
Had the most perfect stay at the Vedana Lagoon Resort and Spa. We got a villa on the lagoon with the private pool which I think is absolutely worth the extra money. The beds were comfortable, and the whole villa was spacious and clean. And the private pool of course was just absolutely amazing. You can use bikes or buggies (which are available 24/7) to get around the resort. They also had free activities such as yoga and kayaking which were great. And our deal included a free 30 minute foot or scalp massage per person per day which was extremely relaxing. The staff here were also incredible! They were super attentive and easy to reach. They helped us book a floating breakfast, transport to the airport, and foodie tour of Hue (which I also highly recommend). And everyone was super nice.
Stayed 2 nights in May 2023

10/10 Excellent

KIM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Robertus

Stayed 1 night in Mar 2023

8/10 Good

Hakim

Stayed 2 nights in Mar 2023

10/10 Excellent

Kenny, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort and nice for couples. Christy is the A.M. and very friendly and welcoming. Only stayed one night but hope to be back again. Nice breakfast provided (not buffet).
Stayed 1 night in Feb 2023

10/10 Excellent

Nhu, Berkeley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily one of the best vacations I had at a resort of its type, for value, services and facilities
Stayed 3 nights in Aug 2022

8/10 Good

stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overwater Villa Dreams!
Lovely property and our overwater villa was amazing!! The staff are very attentive and kind. Breakfast and food were just ok...but get the grilled shrimp with garlic or bun bo Hue and coconut ice cream desert for a yummy meal. Spa was great and superb setting! I love the bikes to ride around and explore! I wish we’d stayed another night just to visit all around the area. My only wish was that the overwater villa had its own private pool...but really it was a wonderful place!
Stayed 3 nights in Jul 2020
Response from Vedana Lagoon on 19 Jul 2020
Dear Ms. Stephanie Martra, Thank you for your lovely feedback. We very much appreciate your invaluable remarks which shall certainly help us to improve our products and services on an ongoing basis. We are excited to inform that our third phase development at Vedana Lagoon will be open from 1 September 2020 with Water Pool Villa, over water villa with private pool. It would be an immense pleasure to welcome you again at the hotel to share another lovely experience. Yours Sincerely,

10/10 Excellent

Ng Viet Trieu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Vedana Lagoon on 14 Jul 2020
Dear Mr. Viet Trieu, Thank you for sharing your experiences. We are happy that you were satisfied with our resort and thank you for your wonderful review for us. Best regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect except on the food as its not to my liking & expectation as i myself own a restaurant. Just have to improve on this will do
Stayed 2 nights in Mar 2020
Response from Vedana Lagoon on 18 Mar 2020
Dear Sir/ Madam, Thank you for your feedback. We very much appreciate your invaluable remarks which shall certainly help us to improve our products and services on an ongoing basis. We look forward to welcoming to Vedana Lagoon soon. Best regards,

10/10 Excellent

Melanie, Portland Oregon

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our room on the water and the staff was friendly and beyond helpful. We would definitely come back.
Stayed 3 nights in Feb 2020
Response from Vedana Lagoon on 23 Feb 2020
Dear Ms. Melanie, Thank you for sharing your experiences of your holidays. We would like to thank you for choosing us, and we look forward to your next visit. Best regards,

10/10 Excellent

JJ, Bangkok

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Book this place. It is absolutely incredible. The staff was amazing (so friendly and attentive), the rooms are beautiful and the spa is unmatched. The views are to die for. We came to celebrate our 5-year anniversary, and we surprisingly got upgraded to the beautiful water villa! We booked the private romantic dinner (which was so beautifully set up in our villa) -- highly recommend if you are celebrating a special occasion. The spa was lovely. We both got massages and you also get to use the private sauna/jacuzzi/steam rooms for an hour that is complimentary with any spa booking! They provide bikes for you to cycle around the property. They also provide free shuttle buses to Hue and the local beach for day trips. The yoga and tai chi classes in the morning are free. There are also other activities and tours available (kayaking, boat tour, cooking class, etc.). Free breakfast buffet with a great spread. Service was impeccable. A special shout out to Phuong and Ni Na who gave us the cutest and warmest welcome and goodbye. Overall, we had the most blissful and perfect stay, and will be back to Hue just to stay at this resort. Can't recommend this place enough.
Stayed 2 nights in Feb 2020
Response from Vedana Lagoon on 20 Feb 2020
Dear Nicha Erpaiboon, How wonderful to receive your most positive feedback about Vedana Lagoon Your feedback is very valuable to us and of course one of the best reasons to keep up our work and motivation. Please do let us know should you require any assistance in arranging your next visit to our beautiful resort. Sincerely,

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Vedana Lagoon on 7 Jan 2020
Dear William, Thank you for sharing your experiences of your holidays. We would like to thank you for choosing us, and we look forward to your next visit. Best regards,

10/10 Excellent

Achill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019
Response from Vedana Lagoon on 31 Dec 2019
Dear Mr. Achill Van Den Broeck, Thank you for your comments. We are glad that you liked the stay Look forward to your return.

10/10 Excellent

Christian, Hong Kong

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It’s all about the staff. Stayed a week with two kids and they couldn’t wait to meet the staff every morning.
Stayed 7 nights in Dec 2019
Response from Vedana Lagoon on 30 Dec 2019
Dear Christian, Thank you very much for spending the time to share with us how much you enjoyed your stay at Vedana Lagoon. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to Vedana Lagoon. Sincerely,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect view, food , swimming pool and facilities.
Stayed 3 nights in Sep 2019
Response from Vedana Lagoon on 11 Oct 2019
We are delighted that you enjoyed your stay with us. We will do our best to make the resort better.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Vedana Lagoon on 11 Oct 2019
Thank you for your feedback. We are glad that you liked the stay. Look forward to your return.

10/10 Excellent

m gasparin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Vedana Lagoon on 11 Oct 2019
Dear Ms. Gasparin, Thank you so much for your positive feedback. We also hope you can visit our sister property in Hue near Hue city next time: Pilgrimage Village. Best regards,

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
except the bugs, everything was great. I would definitely visit again.
Stayed 5 nights in Aug 2019
Response from Vedana Lagoon on 17 Aug 2019
Dear Sir/ Madam, We are delighted that you enjoyed your stay with us. We will do our best to make the resort better. Looking forward to welcoming you to our resort. Best regards,

10/10 Excellent

KANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Vedana Lagoon on 16 Aug 2019
Dear Mr/ Ms. Kang, Thank you for rating our resort Looking forward to welcoming you to our resort.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth the visit
Great place to switch off and relax, Staff very helpful
Stayed 3 nights in Jul 2019
Response from Vedana Lagoon on 16 Aug 2019
We are happy to read your comments. Looking forward to welcoming you to our resort the next time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from Vedana Lagoon on 2 Jul 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from Vedana Lagoon on 14 Jun 2019
Thanks for staying with us. We appreciate your feedback

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2019
Response from Vedana Lagoon on 3 Jun 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice getaway from Hue
Only stayed for one night, but wished for more. Beautiful property with friendly staff. Nice that each room is provided with bicycles to explore the spacious resort. The food is nice and breakfast options are plentiful. The only negative: I ordered a margarita. Don’t! For starters it contains egg and doesn’t resemble any margarita I’ve ever seen. Secondly, it was served at room temperature. 😟. I asked for some ice, which they quickly brought. Unfortunately, it still didn’t change the flavor. Found it over priced, as well. Hope to return and try out the spa. Restful stay!
Stayed 1 night in Apr 2019
Response from Vedana Lagoon on 14 May 2019
Thanks for staying with us & letting us know. We appreciate your feedback!

10/10 Excellent

ZackR, San Francisco

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a hidden gem. The lagoon is peaceful and beautiful. The service is impeccable. Everything is taken care of for you, always staff available, everyone super friendly, cater to your every need. The food is good, the food and spa prices are very reasonable for a resort. You can relax here for a long time. The pool is really nice. Riding a provided bike around the resort is serene. I only wish the architecture was a little more inspiring and that they would forbid the staff from riding motor scooters - the noise upsets the ambiance.
Stayed 2 nights in Apr 2019
Response from Vedana Lagoon on 14 May 2019
Thanks for staying with us & letting us know. We appreciate your feedback!

10/10 Excellent

crawford, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise.
Outstanding resort. Fantastic staff. Wonderful food. Amazing facilities. My wife and I cannot wait to go back. Thank you to all the staff for making our stay so special.
Stayed 4 nights in Apr 2019
Response from Vedana Lagoon on 14 May 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

HL, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this stay in the middle of 2 nights in Hue and 3 nights in Hoi An and it was a welcome relief to get away from the city. We stayed in one of their 10 Overwater Villas. (#9) Very very spacious with beautiful peaceful views of the Lagoon. It would have been even better if it came with a private pool but only the 2 bedroom Overwater villas have a pool. The layout needs a rethink as the villa is huge and the kettle can only be plugged in at the bathroom sink but the tea and coffee stuff is way over at the other end of the villa. A bit dangerous to carry a boiling kettle all the way. We were only given a single round lounger on the deck and it was kind of cosy (since it was meant to be couple time we didn't mind) it was also too short for our legs so we had to ask for a stool. The deck is huge but not useful as the dining table is too heavy to carry out and all the chairs are leather. The bed was nicely decorated with other rose petals when we arrived. It is on a huge platform but unfortunately made of 2 4feet mattresses just placed together with a mattress topper which meant that we would fall into the gap in the middle at night I loved the window seat big enough for 2, the outdoor shower ( although the towel hooks was blocked by theie beautiful plants) and the huge bath tub with a view. When it's not cloudy you can see lots of stars. Turn down service was There are some maintenance issues like popping planks and a bathtub plug that could not be released.
Stayed 2 nights in Apr 2019
Response from Vedana Lagoon on 14 May 2019
Thanks for staying with us and letting us know. We appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very lovely time in Vedana. We are very grateful for having given a private room in the hills rather than the one we booked. All the receptionists were especially thoughtful and makes sure we are comfortable and our needs are being met. Everyone in Vedana greets us with a warm smile. We were able to enjoy the sunrise from our room and the room was spacious, clean, and comfortable. We had no problems with mosquitoes because the staffs will come by to light up mosquito coils in our premise every evening and cajuput aromatherapy in the room. Thank you Vedana for a wonderful stay and we hope to come back again in the future.
Stayed 2 nights in Apr 2019
Response from Vedana Lagoon on 14 May 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2019
Response from Vedana Lagoon on 14 May 2019
Thanks for staying with us. We appreciate your feedback!