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Four Seasons Resort The Nam Hai, Hoi An, Vietnam

Photo gallery for Four Seasons Resort The Nam Hai, Hoi An, Vietnam

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Private beach, white sand, sun-loungers, beach umbrellas
Private beach, white sand, sun-loungers, beach umbrellas
Private beach, white sand, sun-loungers, beach umbrellas
3 outdoor pools, pool umbrellas, pool loungers

Overview of Four Seasons Resort The Nam Hai, Hoi An, Vietnam

VIP Access

Four Seasons Resort The Nam Hai, Hoi An, Vietnam

5 out of 5

4.8/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
Block Ha My Dong B, Dien Duong Ward, Dien Ban, Quang Nam

Explore the area

  • Popular LocationHa My Beach12 min walk
  • Popular LocationAn Bang Beach7 min drive
  • Popular LocationPhuoc Lam Pagoda7 min drive
  • AirportDa Nang (DAD-Da Nang Intl.)21 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Wed, 1 Sep - Fri, 3 Dec.

About this area

Dien Ban

Located in Dien Ban, Four Seasons Resort The Nam Hai, Hoi An, Vietnam is in the suburbs and on a private beach. Hoi An Museum and Museum of History and Culture are cultural highlights, and some of the area's landmarks include Tran Family Chapel and Chua Cau. Travelling with kids? Consider Hoi An Impression Theme Park and Thanh Ha Pottery Village. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.
Visit our Dien Ban travel guideOpens in a new window
Map

What's nearby

  • Ha My Beach - 12 min walk
  • Chuc Thanh Pagoda - 6 min drive
  • An Bang Beach - 7 min drive
  • Phuoc Lam Pagoda - 7 min drive
  • Cam Pho Temple - 8 min drive

Getting around

  • Da Nang Station - 21 min drive
  • Da Nang (DAD-Da Nang Intl.) - 21 min drive

Restaurants

  • The Restaurant — 1 min walk
  • The Beach Restaurant — 1 min walk
  • Cayme restaurant - 3 min drive
  • 7 Son - 3 min drive
  • Wood Fish Restaurant - 3 min drive

About this property

Four Seasons Resort The Nam Hai, Hoi An, Vietnam

5-star hotel with pools, private beach and full-service spa
Catch some rays on Four Seasons Resort The Nam Hai, Hoi An, Vietnam's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. All 100 rooms feature thoughtful touches such as pillow menus and bathrobes, plus free WiFi, free wired Internet and LCD TVs with cable channels. Guests will also find patios, iPod docking stations and sitting areas.
Four Seasons Resort The Nam Hai, Hoi An, Vietnam offers 100 forms of air-conditioned accommodation which are accessible via exterior corridors, and features iPod docking stations and minibars. Rooms open to patios. This accommodation offers separate sitting areas and includes day beds. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Dien Ban hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, outdoor tennis courts, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Awards and affiliations

Four Seasons Resort The Nam Hai, Hoi An, Vietnam is listed in the 2021 Travel + Leisure 500.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Lead with Care (Four Seasons)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free full breakfast available daily
  • 2 restaurants
  • 2 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service

Things to do

  • 3 outdoor pools
  • 4 outdoor tennis courts
  • Basketball
  • Children's pool
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • Yoga classes

Conveniences

  • ATM/banking services
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Japanese
  • Korean
  • Russian
  • Spanish
  • Thai
  • Vietnamese

Business services

  • Computer station
  • Conference space (969 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Hot tub

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Feather duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • TV channels
  • iPod dock
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

Outdoor space

  • Patio
  • Garden

More

  • Access via exterior corridors
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

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Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from 1 September 2021 to 3 December 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 240.00
  • Christmas Eve (24 December) Gala Dinner per child: USD 120.00 (from 5 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 347.00
  • New Year's Eve (31 December) Gala Dinner per child: USD 174.00 (from 5 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: USD 250 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 17 years old are allowed in the family pool only.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Nam Hai Dien Ban
Nam Hai Hotel Dien Ban
Four Seasons Resort Nam Hai Hoi Vietnam Dien Ban
Four Seasons Resort Nam Hai Hoi Vietnam
Four Seasons Nam Hai Hoi Vietnam Dien Ban
Four Seasons Nam Hai Hoi Vietnam
Four Seasons Resort The Nam Hai Hoi An Vietnam
Four Seasons Resort The Nam Hai, Hoi An, Vietnam Hotel
Four Seasons Resort The Nam Hai, Hoi An, Vietnam Dien Ban
Four Seasons Resort The Nam Hai, Hoi An, Vietnam Hotel Dien Ban

Frequently asked questions

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 250 out of 296 reviews
5 - Excellent 84%
Rating 4 - Good. 33 out of 296 reviews
4 - Good 11%
Rating 3 - Okay. 7 out of 296 reviews
3 - Okay 2%
Rating 2 - Poor. 3 out of 296 reviews
2 - Poor 1%
Rating 1 - Terrible. 3 out of 296 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.8/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so kind and pool areas amazing. We really enjoyed the serene atmosphere
Stayed 3 nights in Jan 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easily one of the best hotels in the world.
Amazing Property. Service and Food were top notch. Also love the location. We Will come back.
Stayed 4 nights in Dec 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING . This property is one of the best I have ever stayed at around the world. The staff is unbelievable. They always knew exactly what we needed before we even knew!!!! Thank you to Bryan and the entire team for making my family feel extremely welcome and comfortable. We have already started planning our trip back to Vietnam. See you soon.
Stayed 3 nights in Dec 2019

4/5 Good

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We enjoyed our stay at Four Seasons. Excellent service and if you want to get away and enjoy a peaceful getaway, I recommend a stay here. If, however, you want to explore, shop and wine and dine outside the hotel, you will need to travel outside. The hotel is close to downtown Hoi An but probably a bit too far in my opinion. In any case, restful the stay was and that was what we wanted!
Stayed 4 nights in Nov 2019