Title: Hotel San Agustin El Dorado Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel San Agustin El Dorado Hotel with a restaurant, a short walk to Plaza de Armas ![Interior](https://images.trvl-media.com/lodging/2000000/1360000/1357400/1357391/a039c614.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Triple Room | Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/2000000/1360000/1357400/1357391/d18cff3e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/2000000/1360000/1357400/1357391/b3e75f72.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Courtyard](https://images.trvl-media.com/lodging/2000000/1360000/1357400/1357391/9ca32c55.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/2000000/1360000/1357400/1357391/ebd60f70.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel San Agustin El Dorado in Cusco's Historic Center blends charm with practical amenities. Guests can explore the on-site art gallery, dine at the international restaurant, and enjoy high-speed WiFi, laundry service, and luggage storage for hassle-free city exploration. 8.0 Very good ## Popular amenities - - Bar - Room service - 24/7 front desk - Housekeeping - Laundry £68 2 Nov - 3 Nov ## Room options ### Check availability for these dates Tonight [Oct 22 - Oct 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=1357391&PinnedHotelID=1357391&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=1357391&PinnedHotelID=1357391&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 23 - Oct 24](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=1357391&PinnedHotelID=1357391&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=1357391&PinnedHotelID=1357391&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=1357391&PinnedHotelID=1357391&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=1357391&PinnedHotelID=1357391&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=1357391&PinnedHotelID=1357391&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=1357391&PinnedHotelID=1357391&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ![Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/2000000/1360000/1357400/1357391/888714b8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, 1 Double or 2 Single Beds 9.4 Exceptional 3 reviews ### Highlights Individually furnished LCD TV Private bathroom Hairdryer Rainfall showerhead Minibar Electric kettle Cable channels - 205 sq ft - City view - Sleeps 3 - 1 Double Bed OR 2 Single Beds ![Triple Room | Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/2000000/1360000/1357400/1357391/b6d0da17.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room ### Highlights Individually furnished LCD TV Private bathroom Hairdryer Rainfall showerhead Minibar Electric kettle Cable channels - 215 sq ft - City view - Sleeps 3 - 3 Single Beds ![Family Quadruple Room | Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/2000000/1360000/1357400/1357391/bf7948f0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Quadruple Room ### Highlights Individually furnished LCD TV Private bathroom Hairdryer Rainfall showerhead Minibar Electric kettle Cable channels - 215 sq ft - City view - Sleeps 3 - 2 Double Beds ![Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/2000000/1360000/1357400/1357391/8580a280.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room Standard - 172 sq ft - Sleeps 1 ![Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/2000000/1360000/1357400/1357391/e0bba8a5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard 8.0 Very good 1 review - 204 sq ft - Sleeps 3 ![Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/2000000/1360000/1357400/1357391/64057605.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room Standard - 215 sq ft - Sleeps 3 ![Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/2000000/1360000/1357400/1357391/60b4c294.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Suite Junior - 290 sq ft - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCusco-Hotels-Hotel-San-Agustin-El-Dorado.h1357391.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCusco-Hotels-Hotel-San-Agustin-El-Dorado.h1357391.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-13.51993%2C-71.97710&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Xet2YzeqAoSZbcYO4ZGc_aRPBd8=) Avenida El Sol 395, Cusco, Cusco, 84 #### What's nearby - Coricancha - 2 min walk - 0.1 miles - Plaza de Armas - 3 min walk - 0.2 miles - Cusco Cathedral - 5 min walk - 0.3 miles - San Pedro Market - 10 min walk - 0.6 miles - Sacsayhuaman - 4 min drive - 1.7 miles #### Getting around - Cusco Wanchaq Station - 10 min walk - Cusco (CUZ-Alejandro Velasco Astete Intl.) - 16 min drive #### Restaurants - ‪Los Toldos Chicken - ‬3 min walk - ‪Three Monkeys Coffee Company - ‬3 min walk - ‪Café Maruri - ‬2 min walk - ‪La Valeriana - Bake shop - ‬3 min walk - ‪Catfetín - ‬3 min walk ## About this property ### Hotel San Agustin El Dorado Upscale hotel near Plaza de Armas Located close to San Pedro Market, Hotel San Agustin El Dorado provides an art gallery on-site, designer shops on-site and dry cleaning/laundry services. The on-site international cuisine restaurant, Campanario, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as a bar and a business centre. Other perks at this hotel include: - Full breakfast (surcharge), a round-trip airport shuttle (surcharge) and luggage storage - A computer station, tour/ticket information and a lift - A reception hall, 1 meeting room and a TV in reception Room features All 72 individually furnished rooms feature thoughtful touches such as 24-hour room service, as well as amenities such as late-night room service and free WiFi. More amenities include: - Bathrooms with rainfall showers and baths or showers - 32-inch LCD TVs with cable channels - Electric kettles, daily housekeeping and desks ## Similar properties ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/4000000/3180000/3177300/3177267/bc7fb244.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sonesta Hotel Cusco Cusco Historic Center - Breakfast included - Free airport shuttle - Free WiFi - Restaurant 9.6 Exceptional 1,003 reviews £118 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=3177267&PinnedHotelID=3177267&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/13000000/12580000/12571500/12571419/2bc8a89c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Abittare Hotels Cusco Historic Center - Breakfast included - Free WiFi - Laundry - Room service 9.0 Wonderful 367 reviews £74 22 Nov - 23 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=12571419&PinnedHotelID=12571419&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1490000/1484900/1484840/373513f6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NODO CUSCO SANTA TERESA Cusco Historic Center - Breakfast included - Spa - Free WiFi - Restaurant 8.2 Very good 77 reviews £68 4 Nov - 5 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=1484840&PinnedHotelID=1484840&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/1000000/420000/410500/410436/f292939a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Costa del Sol Cusco Cusco Historic Center - Breakfast included - Pet-friendly - Free WiFi - Restaurant 9.4 Exceptional 1,085 reviews £121 17 Nov - 18 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=410436&PinnedHotelID=410436&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/2000000/1620000/1613000/1612941/f2a21e1e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Taypikala Cusco Cusco Historic Center - Breakfast included - Free WiFi - Restaurant - Business services 9.0 Wonderful 798 reviews £69 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=1612941&PinnedHotelID=1612941&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/9000000/8080000/8071200/8071148/e786ac5f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### LP Los Portales Hotel Cusco Cusco Historic Center - Free WiFi - Restaurant - Breakfast available - Business services 9.4 Exceptional 767 reviews £76 17 Nov - 18 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=8071148&PinnedHotelID=8071148&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/7000000/6520000/6513600/6513549/ba2f9cc1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### San Agustin Plaza Cusco Historic Center - Breakfast included - Free WiFi - Restaurant - Business services 8.8 Excellent 127 reviews £72 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=6513549&PinnedHotelID=6513549&HadPinnedHotel=true®ionId=-1&adults=2) ![Balcony](https://images.trvl-media.com/lodging/7000000/6280000/6274100/6274060/38335885.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tierra Viva Cusco Centro Cusco Historic Center - Breakfast included - Free WiFi - Business services - Laundry 9.6 Exceptional 1,008 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=6274060&PinnedHotelID=6274060&HadPinnedHotel=true®ionId=-1&adults=2) ![Living area](https://images.trvl-media.com/lodging/2000000/1820000/1817800/1817757/f4800225.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Xima Exclusive Cusco Cusco Historic Center - Breakfast included - Spa - Free WiFi - Restaurant 8.6 Excellent 161 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=1817757&PinnedHotelID=1817757&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast area](https://images.trvl-media.com/lodging/7000000/6860000/6851900/6851837/fb1186c2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Plaza de Armas Cusco Cusco Historic Center - Free WiFi - Restaurant - Bar - Laundry 9.2 Wonderful 297 reviews £97 29 Oct - 30 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=6851837&PinnedHotelID=6851837&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available - 24-hour return airport shuttle at scheduled times and on request for a surcharge ### Food and drink - Daily full breakfast available 6:00 AM to 10:00 AM for a fee: PEN 12 for adults and PEN 12 for children - A bar/lounge - A restaurant - Snack bar/deli ### Restaurants on site - Campanario - El Campanario Bar ### Things to do - Art gallery - Designer stores - TV in common areas ### Family friendly - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance ### Business services - Business centre - Computer station - Meeting room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair-accessible path to lift ### More - 1 building - 4 floors - Reception hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch LCD TV with cable channels ### Food and drink - 24-hour room service - Electric kettle - Minibar ### More - Desk - Individual furnishings - Phone - Safe ## Policies ### Check-in Check-in start time: noon; check-in end time: midnight Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 10:00 AM Contactless check-out ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for PEN 99.0 per stay. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%). We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: from approximately PEN 12 for adults and from PEN 12 for children - Airport shuttle fee: PEN 100 per vehicle (one-way, maximum occupancy 2) - Rollaway bed fee: PEN 99.0 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit Property Registration Number 20510898126 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance. According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property A car is recommended for transport to and from this property ### Property is also known as Hotel San Agustin El Dorado Hotel San Agustin El Dorado Cusco San Agustin El Dorado San Agustin El Dorado Cusco El Dorado San Agustin Cusco El Dorado San Agustin Hotel Cusco San Agustin El Dorado Cusco Hotel San Agustin El Dorado Hotel Hotel San Agustin El Dorado Cusco Hotel San Agustin El Dorado Hotel Cusco ## Frequently asked questions ### Is Hotel San Agustin El Dorado pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Hotel San Agustin El Dorado? > As of 22 Oct 2025, prices found for a 1-night stay for 2 adults at Hotel San Agustin El Dorado on 2 Nov 2025 start from £68.17, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Cusco-Hotels-Hotel-San-Agustin-El-Dorado.h1357391.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Hotel San Agustin El Dorado? > This property doesn't offer parking. ### What time is check-in at Hotel San Agustin El Dorado? > Check-in start time: noon; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Hotel San Agustin El Dorado? > Checkout is at 10:00 AM. ### Does Hotel San Agustin El Dorado provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of PEN 100 per vehicle applies. ### Where is Hotel San Agustin El Dorado located? > Located in Cusco Historic Center, this hotel is within a 5-minute walk of Palace of Justice and Plaza de Armas. Coricancha and Iglesia de Santo Domingo are just steps away. Cusco Wanchaq Station is 10 minutes by foot and San Pedro Station is 11 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel San Agustin El Dorado Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 9.0 Location ### 8.4 Staff & service ### 8.0 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 101 8 - Good 126 6 - Okay 43 4 - Poor 14 2 - Terrible 11 ### 10/10 Excellent #### Abigail 13 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Amazing hotel ##### Abigail Stayed 1 night in Jun 2025 ### 8/10 Good #### Mrs Edie 1 May 2025 Liked: Cleanliness, staff & service The San Augustin hotel across the street was a nicer hotel. This hotel was adequate ##### Mrs Edie Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Joshua 6 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A great stay! Excellent location and excellent staff! ##### Joshua Stayed 3 nights in Sep 2023 ### 10/10 Excellent #### Slobodan 28 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place id great for relaxing after a hard day. ##### Slobodan Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Isabel 1 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property was a great, comfortable place to stay. It was clean and beautiful with a very nice complementary breakfast that extended a wide range of hours. The room service was also delicious and convenient. ##### Isabel Stayed 3 nights in Sep 2022 ### 8/10 Good #### Brijesh 23 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities location ##### Brijesh Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Stefano 17 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, helpful staff at front desk, consistently great breakfast, dinner was excellent and wait staff were friendly and deliver great service. Overall great experience. ##### Stefano Stayed 4 nights in Sep 2022 ### 10/10 Excellent #### Suzanne 16 Dec 2024 The hotel was conveniently located. The staff were a little aloof and breakfast was average . Some amenities were broken or unavailable. ##### Suzanne Stayed 1 night in Nov 2024 ### 8/10 Good #### Alexis 14 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was close to the plaza de armas ##### Alexis Stayed 1 night in Sep 2022 ### 10/10 Excellent #### Juventino 14 Dec 2022 Liked: Staff & service, amenities, property conditions & facilities At Political Crisis In Peru This Hotel Do The Best To Protect All Also The American Consulate Is Less Than 4 Minute Walk Safe Area ##### Juventino Stayed 1 night in Dec 2022 ### 10/10 Excellent #### Deolia 20 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean and nice hotel. Not very quiet since we had a room facing the main road. Always honking and alarms going off. ##### Deolia Stayed 2 nights in Jul 2024 ### 8/10 Good #### Balaji 4 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities The property was fine but even though there were no guests the staff refused a late check-in. ##### Balaji Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Raquel 27 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The only negative was stating in rooms on the street. We were kept up to due cars driving over a grate in the street ##### Raquel Stayed 1 night in Apr 2023 ### 2/10 Terrible #### Verified traveller 18 Sept 2023 Disliked: Staff & service, property conditions & facilities, room comfort Rooms are very outdated. I've stayed her twice and on both occasions, I specifically requested a double bed room because I have chronic pain and have found that a double bed allows me to get into a more comfortable position. However, on both occasions I got a twin room. ##### Verified traveller Stayed 4 nights in Sep 2023 ### 4/10 Poor #### Ruben 8 Sept 2022 Disliked: Property conditions & facilities We stayed one night and we did not like our room. The bed was very uncomfortable and the heater didn't work. Night lamp was broken. I would not book again at this hotel. ##### Ruben Stayed 1 night in Sep 2022 ### 2/10 Terrible #### Emily 27 Dec 2024 ##### Emily Stayed 1 night in Dec 2024 ### 8/10 Good #### rosangela 21 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel bom mas não é 4 estrelas. Apenas 3 estrelas. ##### rosangela Stayed 2 nights in Jun 2024 ### 8/10 Good #### Christina 31 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities The hotel staff are friendly and it’s really convenient because it’s close to everything.. easy access to walk to places around the city ##### Christina ### 10/10 Excellent #### Liz 5 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El personal es amable y el hotel limpio. ##### Liz Stayed 4 nights in Apr 2024 ### 10/10 Excellent #### Vilson 17 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Vilson Stayed 6 nights in Apr 2024 ### 10/10 Excellent #### Iolanda 16 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel perfeito! Hotel muito bem localizado, no centro de Cusco. Café da manhã delicioso, chá quente o tempo inteiro. Recomendo! ##### Iolanda Stayed 6 nights in Apr 2024 ### 10/10 Excellent #### Theodore 6 Apr 2024 ##### Theodore Stayed 1 night in Apr 2024 ### 4/10 Poor #### Sarah 18 Mar 2024 Disliked: Staff & service, property conditions & facilities I was traveling with a group, and two of us made reservations at the San Agustin El Dorado through Expedia. During our check in on 3/14, the woman at the front dest was dismissive and rude, particularly to a friend checking-in alongside of me. She was unable to locate my friend's reservation despite our providing confirmation emails/codes from Expedia. She eventually provided a room key, and we thought it was resolved. The next evening however, we returned from a day hike to find my friend's room door completely open with her belongings exposed to the hallway. These concerns were immediately dismissed by the same front desk woman, who continued to harass my friend about being unable to locate the reservation, demanding additional payment for the room. My friend had to spend the last two days of our trip trying to work things out between the woman and Expedia. Eventually a different front desk clerk was present and was able to resolve the issue and find record of my friends reservation, which should have been the end of it. However upon check out, the front desk woman was back on shift and demanded my friend to pay the full room rate before she could leave (despite email receipt confirming that she had already paid). Not knowing what else to do and needing to get to the airport, my friend paid again for the room, and the woman had the audacity to sign for the charge herself. Appalling service from that woman overall. I wish I had her name but she was not wearing a name tag. ##### Sarah Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Marielle 29 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities Excelente ubicación / precio calidad ##### Marielle Stayed 2 nights in Apr 2023 ### 8/10 Good #### oscar 31 Dec 2022 Liked: Cleanliness, staff & service, room comfort #### NO ME ENTREGARON COMPROBANTE DE PAGO NO HE RECIBIDO EL COMPROBANTE DE PAGO POREL HOSPEDAJE DEL 25.10.2022 AL 29.10.2022, NO PUEDO RECLAMAR EL REINTEGRO A MI INSTITUCION. ##### oscar Stayed 5 nights in Oct 2022 ## Expedia's Latest Trends ### Hotels > [Caravan Parks Northumberland](https://www.expedia.co.uk/Northumberland-Caravan-Parks.d6046225-aaCaravanParks.Travel-Guide-Accommodation) > > [Bali Rani Hotel](https://www.expedia.co.uk/Kuta-Hotels-Bali-Rani-Hotel.h2858644.Hotel-Information) > > [Grupotel Flamingo Beach](https://www.expedia.co.uk/Yaiza-Hotels-TUI-BLUE-Flamingo-Beach.h2806855.Hotel-Information) > > [Conrad Jabal Omar Makkah](https://www.expedia.co.uk/Mecca-Hotels-Conrad-Makkah.h11439879.Hotel-Information) > > [The Oak Inn Staplow](https://www.expedia.co.uk/Ledbury-Hotels-The-Oak-Inn-Staplow.h35057437.Hotel-Information) > > [TravelodgeUK Hotels in Brixton](https://www.expedia.co.uk/Brixton-London-Hotels-Travelodge-UK.0-n179544-0--bTravelodgeUK.Travel-Guide-Filter-Hotels) > > [5 Star Hotels in Bethlehem](https://www.expedia.co.uk/5Star-Bethlehem-Hotels.s50-0-d179077.Travel-Guide-Filter-Hotels) > > [5 Star Hotels in Mediterranean Coast](https://www.expedia.co.uk/5Star-Mediterranean-Coast-Hotels.s50-0-d6084750.Travel-Guide-Filter-Hotels) > > [Hotel Oceania Paris Porte de Versailles](https://www.expedia.co.uk/Paris-Hotels-Hotel-Oceania-Paris-Porte-De-Versailles.h19614.Hotel-Information) > > [5 Star Hotels in Praa Sands](https://www.expedia.co.uk/5Star-Praa-Sands-Hotels.s50-0-d6361010.Travel-Guide-Filter-Hotels) > > [OUTRIGGER Khao Lak Beach Resort](https://www.expedia.co.uk/Takua-Pa-Hotels-Outrigger-Khao-Lak-Beach-Resort.h1868876.Hotel-Information) > > [Villas Saint-Tropez](https://www.expedia.co.uk/Saint-Tropez-Villas.d500127-aaVillas.Travel-Guide-Accommodation) > > [Banyan Tree Mayakoba](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Banyan-Tree-Mayakoba.h2393134.Hotel-Information) > > [Hotels in St. Kitts and Nevis](https://www.expedia.co.uk/Destinations-In-St-Kitts-And-Nevis.d130.Hotel-Destinations) > > [Hotels in Plymouth](https://www.expedia.co.uk/Plymouth-Hotels.d9512.Travel-Guide-Hotels) > > [Spa Hotels in Lincoln](https://www.expedia.co.uk/Lincoln-Hotels-Spa-Hotels.0-0-d4678-tSpaHotels.Travel-Guide-Filter-Hotels) > > [Hotels in Prague](https://www.expedia.co.uk/Prague-Hotels.d180014.Travel-Guide-Hotels) > > [San Clu Hotel](https://www.expedia.co.uk/Ramsgate-Hotels-Comfort-Inn-Ramsgate.h920915.Hotel-Information) > > [Family-Friendly Hotels in Formentera](https://www.expedia.co.uk/Formentera-Hotels-Family-Friendly-Hotel.0-0-d6144400-tFamilyFriendlyHotel.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Manchester (MAN) to Entzheim (SXB)](https://www.expedia.co.uk/lp/flights/man/sxb/manchester-to-strasbourg) > > [Flights from London (LHR) to Lannion (LAI)](https://www.expedia.co.uk/lp/flights/lhr/lai/london-to-lannion) > > [Flights from Exeter (EXT) to Kraków (KRK)](https://www.expedia.co.uk/lp/flights/ext/krk/exeter-to-krakow) > > [Flights from Bishop's Stortford (STN) to Dubai (DXB)](https://www.expedia.co.uk/lp/flights/stn/dxb/london-to-dubai) > > [Flights from Manchester (MAN) to Almeria (LEI)](https://www.expedia.co.uk/lp/flights/man/lei/manchester-to-almeria) > > [Flights from Mount Pleasant (MPN) to Carterton (BZZ)](https://www.expedia.co.uk/lp/flights/mpn/bzz/mount-pleasant-to-brize-norton) ### Cars > [Car hire in Surat](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Surat.d3290.Car-Hire-Guide) ### Activities > [Things to do in Rostock](https://www.expedia.co.uk/Things-To-Do-In-Rostock.d3007.Travel-Guide-Activities) > > [Things to do in Grenada](https://www.expedia.co.uk/Things-To-Do-In-Grenada.d68.Travel-Guide-Activities) ### Packages > [Nettlecombe Court](https://www.expedia.co.uk/Nettlecombe-Court-Taunton.d6079361.Attraction) > > [Bora Bora Holidays](https://www.expedia.co.uk/Bora-Bora.d602861.Holidays-City-Breaks)