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Reviews of El Balcon

3 out of 5
El Balcon
Tambo De Montero 222, Cusco, Cusco

Reviews

8.8

Excellent

Rating 10 - Excellent. 92 out of 155 reviews" "
Rating 8 - Good. 43 out of 155 reviews" "
Rating 6 - Okay. 12 out of 155 reviews" "
Rating 4 - Poor. 6 out of 155 reviews" "
Rating 2 - Terrible. 2 out of 155 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Graeme Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property had plenty of character and made you feel absorbed into Cusco. Staff and food brilliant.
Stayed 7 nights in Mar 2024

8/10 Good

marlo, Huntington Beach

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great chef and rest. Staff.
Stayed 1 night in Dec 2023

10/10 Excellent

Reid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing stay at this hotel. The building and the view are beautiful and the restaurant was very good too. I would recommend to anyone looking for a hotel jn Cusco.
Stayed 1 night in Dec 2023

10/10 Excellent

Simratpal

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is generous and property is clean
Stayed 4 nights in Jul 2023
Response from El Balcon Cusco Staff. on 14 Jul 2023
Dear Simratpal thank you to take your time for a coments, we are happy about your apreciation ofour staff , This encourages us to continue improving our service.our best wishes

10/10 Excellent

Hernan, birmingham

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
El personal del hotel muy atentos y todo muy limpio. Desayuno estupendo. Lo recomiendo de verdad
Stayed 2 nights in Jun 2023
Response from El Balcon Cusco Staff. on 14 Jul 2023
Estimado Hernan, gracias por sus palabras, nos alegra saber que ha disfrutado de su estancia con nosotros.nuestros mejores deseos.

8/10 Good

santosh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool hotel in Cusco !!
Excellent location and rustic lodge. The breakfast was fantastic with local produce and cereal made by the kitchen ladies !! only con- room was cold due to old structure and inadequate heating
Stayed 4 nights in Jun 2023
Response from El Balcon Cusco Staff. on 14 Jul 2023
Dear Santosh, thank for your coment, so sorry for the incovenient wirh the room, we are fixing up our best whises

8/10 Good

Juan Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place in general.
Stayed 6 nights in May 2023
Response from El Balco Cusco Staff on 14 Jul 2023
Dear Juan Carlos thank you for your coments, This encourages us to continue improving our service.our best wishes

10/10 Excellent

roger

Liked: Staff & service, room comfort
The best breakfast in Peru
A delightful place. Nice room in an historic building and the best breakfast we had in the whole of Peru: the formidable lady in charge of the restaurant was really keen that we had a nice meal. A pretty good location - about 15 minutes' walk from the main square but you wouldn't want to be any closer in than that, probably
Stayed 3 nights in Nov 2022
Response from El Balcon Cusco Staff. on 23 Jan 2023
Dear Roger.Thank you for your valuable comments.We are motivated to continue working and improving our services. We hope you will visit our Hotel and Cusco again.Best Regards!

10/10 Excellent

Mina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing with friendly staff and amazing food, give it a try, you'll love it!
Stayed 1 night in Dec 2022
Response from El Balcon Cusco Staff on 31 Dec 2022
Dear Mina. Thank you for your comments.We are very happy that you enjoyed your stay in Cusco.We hope you return to Cusco and our hotel.Best Regards,

6/10 Okay

Lorenzo

Travelled with family
Liked: Cleanliness
The physical location in an old traditional house is great. Food was awesome. Rooms needed more places to store or hang clothes. Biggest negative was bathroom. The steam from the shower would accumulate and condense in the skylight. Then it dripped on you as you stood at the sink, brushing teeth, washing hands, etc. As a result, it had a very dank, unpleasant smell.
Response from El Balcon Cusco Staff on 22 Dec 2022
Dear Lorenzo Thanks for your comments.These help us to continue improving and workingWe will continue working to improve our services.We're sorry for the inconvenience you've had.Best Regards

10/10 Excellent

Leonardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, very friendly. Everything clean and taken care of
Response from El Balcon Cusco Staff on 5 Dec 2022
Dear Leonardo thank you for your comments.We are happy to help you while you were here in Cusco.We hope that you can come back to our Hotel.Best Regards.

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Response from El Balcon Cusco Staff on 3 Dec 2022
Dear Matthew, Thank you for your comments.We are very glad that you enjoyed our hotel, we hope to be able to serve you again.Visit Cusco again!Best Regards,

2/10 Terrible

Anthony

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Pictures are deceiving. This "hostal" was located on a very dangerous road in Cusco. The road is so narrow that you're nearly struck by traffic entering or exiting the premises. The front door is locked and you must buzz your way into the property like a delivery person. There are no televisions in the room and generally everything is dated. The staff was rather rude upon our check-in. Breakfast was also sub-par. If I was forced to say something positive about this hotel, I would say their interior garden area is beautiful. It is also located only 5 or 6 minutes walking to Plaza de Armas. I stayed in Abittare hotel for 2 days prior to this stay and it was far superior. I recommend another hotel for your stay in Cusco.
Stayed 1 night in Nov 2022
Response from El Balcon Cusco Staff on 3 Dec 2022
Dear Anthony, Thank you for your comments.We regret that the hotel was not to your liking.We will continue to work to improve our services.Best Regards

10/10 Excellent

Roy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay in Cusco. The second floor really offered us a good view of Cusco city with Andean backdrop. Breakfast was very good, with everything was made in house including yogurt, jam, coffee and hot breakfast.
Stayed 6 nights in Nov 2022
Response from Jandira Cunza on 23 Nov 2022
Hello Roy!Thank you for your comments. I hope you're enjoying your stay with us.Regards,

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view. Easy check in. Very helpful staff!!
Stayed 1 night in Nov 2022
Response from El Balcon Cusco Staff on 20 Nov 2022
Dear Emily, Thank you for your good comments.We are glad you enjoyed our hotelWe will continue to work to improve our servicesBest Regards

10/10 Excellent

lyndsay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great! It is in the perfect location for exploring cusco and the rooms were very comfortable. The whole place has a traditional style making it a charming place to stay. The food was great; good breakfast choices made to order and always delicious. Anytime the staff were happy to help you with anything and always friendly. I would recommend staying for your visit to cusco. Ps the shower was a real treat. After traveling to a few South American counties this boiling hot shower with real water pressure was amazing!
Stayed 10 nights in Nov 2022
Response from El Balcón Cusco Staff on 19 Nov 2022
Hello Lyndays!Thank you for your comments.It was a pleasure meet you and help to make your stay with us and visit in Cusco unforgettable.Wish you all the best ever.Regards,

10/10 Excellent

Ross

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy. Lots of character. Great staff. Very accomodating
Response from El Balcón Cusco Staff on 19 Nov 2022
Dear Ross!Thank you for your comments.We're glad to know you enjoyed your stay with us.Wish you all the best.Regards,

10/10 Excellent

Ellery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was very beautiful and unique. I loved the outdoor area and the rooms were spacious and homey. There is filtered water available to guests and the staff do a turn down service to ensure the room is cleaned daily. It is also in a great location. Overall, this was a great stay and I would recommend.
Stayed 2 nights in Sep 2022
Response from Balcon Cusco Staff on 20 Sept 2022
Ellery, Thank you for your comments. We are delighted that you enjoyed your stay with us and look forward to your return to Cusco and our Hotel. Regards,

10/10 Excellent

Virginia

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from El Balcon Cusco Staff on 20 Sept 2022
Dear Virginia, Thank you for your comments. We are delighted that you enjoyed your stay with us. Best Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little refuge in Cusco
Hotel is quaint and a little quirky. Wifi didn't perform well in the room, but was better in outdoor garden seating and cafe. A cooked breakfast was included, which is always a plus in my book. Staff super nice and helpful. Easy walking to central plaza, shopping and restaurants.
Stayed 2 nights in Sep 2022
Response from El Balcon Cusco Staff on 9 Sept 2022
Dear, Thank you for your comments. We are delighted that you enjoyed your stay with us and look forward to your return to Cusco and our Hotel. Regards,

10/10 Excellent

Shania, Sycamore

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the courtyard and the rooms. Could use more shampoo/conditioner options. Bathroom needs a ventilation fan as it would get slippery and humid in the bathroom.
Stayed 1 night in Aug 2022
Response from El Balcon Cusco Staff on 9 Sept 2022
Dear Shaina, Thank you for your comments. We are delighted that you have enjoyed our Hotel, we hope you can return to Cusco and meet masl. Regards,

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is full of rustic charm. It is a little up the hill with stunning views over Cusco. While the traffic is quieter some of the guests were not so quiet. I really liked the place but it would not be for everyone.
Stayed 4 nights in Jul 2022
Response from El Balcon Cusco Staff on 20 Aug 2022
Dear Nicola: Thank you for your comments. We are happy to have helped you during your stay and are delighted that you enjoyed it. We hope to visit Cusco again. Best Regards,

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy boutique type hotel. Beds were very comfortable and staff was friendly. The alleyway to get to the hotel was a little isolated and odd but after you go in a few times it’s not of concern. I enjoyed my way and would definitely use the hotel again.
Stayed 2 nights in Apr 2022
Response from El Balcón Cusco Staff on 9 May 2022
Dear Crystal: Thank you for your omments, we're glad to know you enjoyed your stay with us. Wish you all the best. Regards,

10/10 Excellent

Alexa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint, Quiet, and Beautiful
Really enjoyed my stay here at El Balcon. Staff was warm, friendly, and welcoming upon my arrival. The room was beautiful, overlooking the city, simple, and clean. Felt very homey and comfortable. The garden area was so quaint and really special to walk into after a day of exploring in Cusco. The breakfast staff was so so accommodating, and really started the day off well. Wifi was a bit spotty, but if you're in to that, it was a beautiful retreat :) All in all, excellent stay and I would recommend it, and stay there again!
Stayed 2 nights in Feb 2022
Response from El Balcón Cusco Staff on 28 Feb 2022
Dear Alex: Thank you for your comments. We're glad to know you enjoyed your stay with us. Your words motivate us to continue offering good memories to our guests. Regards,

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Balcon was so dreamy and incredible! The stay could not have been more perfect! The staff was amazing and knowledgable! We really enjoyed our stay!
Stayed 2 nights in Nov 2021
Response from El Balcón Cusco Staff on 1 Dec 2021
Dear Catherine: Thank you for your comments, we're glad to know you enjoyed your stay with us. Wish you all the best ever. Regards,

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a quaint hostel. The room was nice and clean and the beds were comfortable. The pancakes (we paid for but not expensive) were awesome! They did supply coffee, juice and buns free but you had to pay for the rest. It's fairly close to centro but a bit of a walk...not a deterrent though. They allowed us to store our baggage. They didn't have a converter for our electrical devices but did loan us a blow dryer at least. They only gave us two clean towels even though there were four of us. Overall, would recommend this place.
Stayed 2 nights in Nov 2021
Response from El Balcón Cusco Staff on 20 Nov 2021
Dear Gary: Thank you for your message. We're glad to know you enjoyed your stay with us. Really sorry about the inconveniences, we'll work to improve our service. Regards,

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Came for a day stayed for many more
I wanted a central place to stay for just a night but May extend for the week… they are so nice here!
Stayed 1 night in Oct 2021
Response from Albergue Balcón Cusco Staff on 18 Oct 2021
Hello Margaret! Thank you for your comments, we're glad to know you enjoyed your stay with us. Wish you all the best. Regards,

2/10 Terrible

Mason

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You can't find it. It's in the middle of nowhere and looks extremely suspicious. I'd recommend going to another hostel. This seems to be someone's house.
Stayed 2 nights in Oct 2021
Response from Albergue Balcón Cusco Staff on 18 Oct 2021
Dear Mason, Thank you for your comments. We're in the downtown, 08 minutes from the main square, I think you are getting confused. Wish you all the best.

10/10 Excellent

Wyatt

Stayed 3 nights in Aug 2021
Response from El Balcon Cusco Staff on 20 Aug 2022
Dear Wyall: Thank you for your rating. We are happy to have helped you during your stay and are delighted that you enjoyed it. We hope to visit Cusco again. Regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, secure set up around enclosed courtyard. Wonderful spot to rest after busy day sightseeing. Tasty fruit bowl and fresh juice and coffee in the morning.
Stayed 5 nights in Jul 2021
Response from El Balcón Cusco Staff on 4 Aug 2021
Dear guest: Thank you for your commets. We're glad to know you had enjoyed your stay with us Wish you all the best ever. Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Jul 2021
Response from El Balcón Cusco Staff on 20 Jul 2021
Dear Guest, Thank you for you comments. Wish you al the best ever. Regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rustic and colonial hotel close to the plaza de armas. We had a view of the plaza from our room on the second floor. The staff is very attentive. There’s no tv in the room and the hotel is uphill from the plaza. The uphill part is tough at Cusco’s altitude, but I expect to stay here again in the future.
Stayed 4 nights in Jul 2021
Response from El Balcón Cusco Staff on 13 Jul 2021
Dear Guest! Thank you for your comments. We're glad to know you had enjoyed your stay with us. We'll be happy to help you, hopefully soon. Wish you all the best ever. Regards,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Kind Staff and the hotel vibes are just amazing and relaxing.
Stayed 5 nights in Jul 2021
Response from El Balcón Cusco Staff on 12 Jul 2021
Dear Guest, Thank you for your comments. We're happy to know you had enjoyed your stay with us. Wish you all the best. Redards,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The sweetest staff! Cutest place.
Stayed 1 night in Jun 2021
Response from El Balcón Cusco Staff on 13 Jun 2021
Dear guest, Thank you for your coments. We're happy to know you have enjoyed your stay with us. Wish you all the best ever. Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Balcon is a gorgeous facility right in the heart of the historical district of Cusco! It is an easy walk to the nearby square, restaurants, and shops. Make sure you try their coffee in the morning and look out at the sweeping views of the city at night! Overall an amazing stay with outstanding hosts and I wouldn't stay anywhere else!
Stayed 2 nights in May 2021
Response from El Balcón cusco staff on 20 May 2021
Dear guest: Thank you for your comments. We're happy to know you had enjoyed your stay with us. Wish you all the best.ever. Regards,

10/10 Excellent

Lourdes Ivalanny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel es súper bonito y la atención del personal fue excelente.
Stayed 3 nights in May 2021
Response from El Balcón Cusco Staff. on 12 May 2021
Estimada Lourdes, Muchísimas gracias por su calificación y comentarios. Nos alegra saber que disfrutaron de su estadía con nosotros. Les deseamos todo lo mejor. Saludos,

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is Wonderful Location Great
Staff is More Than Wonderful Location Couldn't be Better Right in The Historical Center Out of A 10 I Give It A 100 Going Back
Stayed 4 nights in Apr 2021
Response from El Balcón Cusco Staff on 14 Apr 2021
Dear William.. Thank you for your comments. It's great hear you have enjoyed your stay with us. We'll be happy to see you again soon. Wishing you all the best.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful cozy spot two blocks from the main plaza! Helpful and friendly staff. Highly recommend.
Stayed 2 nights in Mar 2021
Response from El Balcón Cusco Staff on 6 Apr 2021
Dear Guest: Thank you for your comments. We're happy to know you have enjoyed your stay with us. We wish you all the best. Regards

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! My room was comfortable, I was able to enjoy a hot shower, and there was accessible tea at night I was able to have before bed. Very nice place.
Stayed 1 night in Mar 2021
Response from El Balcón Cusco Team on 23 Mar 2021
Dear, Thank you for your comments, we're happy to know you have enjoyed your stay with us. Wish you all the best. Regards,

8/10 Good

Paloma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Our room was small, but it was ok. The WiFi never worked well. This was the only place we stayed in that had WiFi issues and was pretty frustrating. Also, didn’t think I would mind, but there’s no TV in the room or shared spaces. The night we came back from Machu Picchu, we just wanted to crash in bed and a tv or WiFi would’ve been nice. Also, the restaurant wasn’t open for dinner.
Stayed 3 nights in Feb 2020
Response from El Balcon Cusco Staff on 20 Aug 2022
Dear Paloma: Thank you for your comments. We are happy to have helped you during your stay and are delighted that you enjoyed it. We very much regret the difficulties you had. We will work to improve our services.We hope to visit Cusco again. Greetings,

8/10 Good

Vicki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nobody picked us up at airport
We were supposed to be picked up at airport, but no one showed up. So we had to activate our cellular service, which we weren't planning on doing, and call El Balcon. The woman took forever to find our names, and eventually sent a taxi, but we wasted an hour and cellular service cost. Room was good, shower was hot, wifi was good, free drinking water available, early breakfast was good, and we bought a box lunch that they prepared for our train ride to Machu Pacchu.
Stayed 2 nights in Dec 2019

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

srikanth

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Excellent property in heart of historic district
Very nice hotel in center if historic district. Room was good, nothing fancy. Very quaint property set in a picturesque garden.. loved every bit of the stay. My number 1 choice in cusco
Stayed 2 nights in Nov 2019
Response from Giselle D., Guest Relations on 5 Dec 2019
Thank you for taking the time to share your experience. We are delighted to hear you enjoyed your stay with us and hope that you had a wonderful time exploring Cusco. We look forward to your future visits. Saludos and safe travels!

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
breakfast
The room has a comfy bed. Warm water takes time and it’s limited. The internet wifi extremely slow and in some locations non existent. Breakfast is the best thing. reat location close to a vegan restaurant and the main plaza.
Stayed 2 nights in Nov 2019
Response from Giselle D., Guest Relations on 5 Dec 2019
Thank you for taking the time to write a review for us. We appreciate your feedback and will keep it in mind as we continue to work to improve our overall guest experience. As our hotel is located in a colonial casona the construction of the walls can impede the internet signal. However, a strong wifi signal can be found in the entrance to our dining area, the lobby at the front desk and in the garden spaces. We apologize for the inconvenience this may have caused you during your stay. We hope you had a wonderful time in Cusco and that you will keep us in mind for future visits. Saludos and safe travels.

10/10 Excellent

Cindy, Boise, ID

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a charming hotel with great views. The restaurant was A plus- homemade pasta noodles and free tea bar. Our room even had a nice candle to add to the ambiance.
Stayed 1 night in Oct 2019
Response from Giselle D., Guest Relations on 10 Nov 2019
Thank you for taking the time to share your experience. We are delighted to hear you enjoyed your stay with us and that you enjoyed dining in our restaurant. We appreciate your kind words and will be sure to share your compliments with our team. We hope you had a wonderful time in Cusco and look forward to your future visits. Saludos and safe travels!

10/10 Excellent

Kevin, Acworth, GA

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this Hotel, the look, feel, courtyard and staff! We had a wonderful stay!
Stayed 2 nights in Oct 2019
Response from Giselle D., Guest Relations on 10 Nov 2019
Thank you for writing a review for us. We are happy to hear you enjoyed your stay with us. We appreciate your compliments and will be sure to share them with our team. We hope you had a wonderful time in Cusco and will keep us in mind for your next visit to the city. Saludos and safe travels!

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Charged us an extra 10% over the quoted rate for taxes. We thought it was all included in the Expedia rate.
Stayed 2 nights in Sep 2019
Response from Giselle D., Guest Relations on 24 Nov 2019
Thank you for your review. We appreciate your feedback. A 10% service charge is added to services at checkout. This is noted on all of our listings online. We are sorry if you feel that this was not clearly stated. We hope you enjoyed your stay with us. Saludos and safe travels.

10/10 Excellent

Zorky, SF, calif

Liked: Cleanliness, staff & service
The most important is the human factor. The staff is absolutely great !
Stayed 2 nights in Sep 2019
Response from Giselle D., Guest Relations on 18 Sept 2019
Thank you for taking the time to write a review for us. We are happy to hear you enjoyed your stay and will be sure to pass your compliments on to our team. We hope you had a wonderful time in Cusco and will keep us in mind for future visits. Saludos and safe travels!

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019
Response from Giselle D., Guest Relations on 18 Sept 2019
Thank you for taking the time to review our hotel. We are happy you enjoyed your stay and hope you enjoyed your time in Cusco. Saludos and safe travels!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and views! The tea room was lovely too. It was a great place.
Stayed 3 nights in Jun 2019
Response from Giselle D., Guest Relations on 23 Jul 2019
Thank you for taking the time to write a review for us. We are happy to hear you enjoyed your experience with us and hope you had a wonderful time in Cusco and the Sacred Valley. We hope you will keep us in mind for future trips to the area. Saludos and safe travels!