Title: Casa Inn Hostal Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=29298721&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Casa Inn Hostal Travelers gather for coffee conversations and day planning at this Peruvian retreat, where the rooftop offers scenic views and luggage storage provides convenience. ## Photo gallery for Casa Inn Hostal ![Front of property - Casa Inn Hostal (Cusco)](https://images.trvl-media.com/lodging/30000000/29300000/29298800/29298721/5dcfb5c7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior - Casa Inn Hostal (Cusco)](https://images.trvl-media.com/lodging/30000000/29300000/29298800/29298721/0f11dbfc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Casa Inn Hostal (Cusco)](https://images.trvl-media.com/lodging/30000000/29300000/29298800/29298721/ed3a0e8e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Casa Inn Hostal (Cusco)](https://images.trvl-media.com/lodging/30000000/29300000/29298800/29298721/71a26063.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Casa Inn Hostal (Cusco)](https://images.trvl-media.com/lodging/30000000/29300000/29298800/29298721/aa86deb4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Casa Inn Hostal captures Cusco's vibrant energy with its welcoming terrace where guests mingle during the daily manager's reception. The hostal provides practical amenities including in-room WiFi and concierge services that help visitors craft meaningful adventures through Peru. ## Reviews 8.0 Very good ## Popular amenities - Free Wi-Fi - Housekeeping - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Dec 25 - Dec 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=29298721&PinnedHotelID=29298721&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=29298721&PinnedHotelID=29298721&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 26 - Dec 27](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=29298721&PinnedHotelID=29298721&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=29298721&PinnedHotelID=29298721&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=29298721&PinnedHotelID=29298721&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=29298721&PinnedHotelID=29298721&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=29298721&PinnedHotelID=29298721&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=29298721&PinnedHotelID=29298721&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds 2 beds Showing 4 of 4 rooms ### View all photos for Double Room, Private Bathroom ![Double Room, Private Bathroom | Blackout curtains, free WiFi](https://images.trvl-media.com/lodging/30000000/29300000/29298800/29298721/2f168897.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Private Bathroom ### Highlights Smart TV Blackout curtains Private bathroom Digital channels Daily housekeeping - 118 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Triple Room, Private Bathroom ![Triple Room, Private Bathroom | Blackout curtains, free WiFi](https://images.trvl-media.com/lodging/30000000/29300000/29298800/29298721/16bf1e0e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room, Private Bathroom ### Highlights Smart TV Blackout curtains Private bathroom Digital channels Daily housekeeping - 215 sq ft - Sleeps 3 - 3 Single Beds ### View all photos for Comfort Suite, Multiple Beds, Private Bathroom ![Blackout curtains, free WiFi](https://images.trvl-media.com/lodging/30000000/29300000/29298800/29298721/efe55e16.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Suite, Multiple Beds, Private Bathroom 8.0 Very good 3 reviews ### Highlights Smart TV Blackout curtains Private bathroom Digital channels Daily housekeeping - Sleeps 3 - 1 Queen Bed and 1 Single Bed ### View all photos for Comfort Suite, Private Bathroom ![Comfort Suite, Private Bathroom | Blackout curtains, free WiFi](https://images.trvl-media.com/lodging/30000000/29300000/29298800/29298721/9ae7a4ee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Suite, Private Bathroom 9.0 Wonderful 2 reviews ### Highlights Smart TV Blackout curtains Private bathroom Digital channels Daily housekeeping - 118 sq ft - Sleeps 2 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCusco-Hotels-Casa-Inn-Hostal.h29298721.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCusco-Hotels-Casa-Inn-Hostal.h29298721.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-13.52163%2C-71.98506&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ULzaf8E_nVV0VlmoARwO3T_93iA=) 737 Calle Hospital, Cusco, Cuzco, 08000 #### What's nearby - San Pedro Market \- 3 min walk \- 0.2 miles - San Pedro Church \- 3 min walk \- 0.2 miles - Plaza de Armas \- 12 min walk \- 0.7 miles - Cusco Cathedral \- 13 min walk \- 0.7 miles - Coricancha \- 17 min walk \- 0.9 miles #### Getting around - San Pedro Station - 5 min walk - Cusco (CUZ-Alejandro Velasco Astete Intl.) - 7 min drive #### Restaurants - ‪Sección de jugos - ‬4 min walk - ‪Desayunos “El Sano Vivir” - ‬5 min walk - ‪Vegan Point - ‬5 min walk - ‪Black Llama Coffee - ‬8 min walk - ‪Antojitos II - ‬7 min walk ## About this property ### Casa Inn Hostal Hostal near San Pedro Market Located close to Plaza de Armas and Cusco Cathedral, Casa Inn Hostal provides a terrace. Guests can connect to free in-room WiFi. You'll also find perks such as: - A round-trip airport shuttle (surcharge), a TV in reception and tour/ticket information - A 24-hour front desk, smoke-free property and luggage storage - Concierge services Room features All guest rooms at Casa Inn Hostal have amenities, such as free WiFi. More amenities include: - Bathrooms with showers - 45-inch Smart TVs with digital channels ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/37000000/36110000/36108800/36108706/8f4d1622.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tucan Hostel Santa Ana - Free Wi-Fi - Business services - Laundry room - Housekeeping 8.4 Very good 14 reviews £23 28 Dec - 29 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=36108706&PinnedHotelID=36108706&HadPinnedHotel=true®ionId=-1&adults=2) ![Living area](https://images.trvl-media.com/lodging/6000000/5480000/5476100/5476017/773aa61c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bear Packer- Cusco Cusco Historic Center - Breakfast included - Free Wi-Fi - Business services - Laundry room 8.8 Excellent 113 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=5476017&PinnedHotelID=5476017&HadPinnedHotel=true®ionId=-1&adults=2) ![Food court](https://images.trvl-media.com/lodging/17000000/16180000/16170300/16170292/42644367.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Samay Wasi Youth Hostel Quinta Toccocachi - Breakfast included - Free Wi-Fi - Business services - Laundry room 9.0 Wonderful 56 reviews £18 26 Dec - 27 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=16170292&PinnedHotelID=16170292&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/33000000/32160000/32150800/32150740/0a6fc03d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Big Vacation Hostel Cusco Historic Center - Breakfast included - Free Wi-Fi - Laundry room - Housekeeping 10 Exceptional 2 reviews £16 2 Jan - 3 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=32150740&PinnedHotelID=32150740&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Room | Down duvets, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/108000000/107520000/107518900/107518863/4752c158.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel con garage en Cusco Cusco - Free Wi-Fi - Parking available - 24/7 front desk 8.0 Very good 3 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=107518863&PinnedHotelID=107518863&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Double Room | Desk, free WiFi](https://images.trvl-media.com/lodging/111000000/110260000/110259000/110258968/2ef77244.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Natural B&B Guest House Cusco Historic Center - Free Wi-Fi - Breakfast available - Laundry room - Housekeeping 7.4 Good 3 reviews £15 23 Jan - 24 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=110258968&PinnedHotelID=110258968&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Room | Premium bedding, down duvets, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/111000000/110260000/110257200/110257181/c805ee1c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Anata Hostel Santa Ana - Breakfast included - Free Wi-Fi - Laundry room - 24/7 front desk 8.8 Excellent 21 reviews £18 6 Jan - 7 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=110257181&PinnedHotelID=110257181&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/106000000/105360000/105355300/105355222/5c57c8c5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Terra House Cusco Historic Center - Breakfast included - Free Wi-Fi - Restaurant - Business services [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=105355222&PinnedHotelID=105355222&HadPinnedHotel=true®ionId=-1&adults=2) ![Basic Room | Down duvets, free WiFi](https://images.trvl-media.com/lodging/109000000/108970000/108963500/108963448/4b1f39c0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tours Machu Picchu Perù Hotel Cusco - Breakfast included - Free Wi-Fi - Restaurant - 24/7 front desk [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=108963448&PinnedHotelID=108963448&HadPinnedHotel=true®ionId=-1&adults=2) ![Couples’ dining](https://images.trvl-media.com/lodging/6000000/5710000/5707400/5707377/6f0727da.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Hospedaje Hatun Quilla Cusco Historic Center - Free Wi-Fi - Restaurant - Breakfast available - Laundry room 8.0 Very good 103 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=5707377&PinnedHotelID=5707377&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available - 24-hour return airport shuttle (surcharge) ### Things to do - TV in common areas ### Conveniences - 24-hour front desk - Luggage storage - Shared refrigerator ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Terrace ### Accessibility - No lift ### More - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes ### Bathroom - Private bathroom - Shower - Towels provided ### Entertainment - 45-inch smart TV with digital channels ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: 11:30 PM Early check-in subject to availability Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 10 AM ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures This property is closed from 26 September 2025 to 25 September 2027 (dates subject to change). ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Peru value-added tax (VAT) at 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Peru. The exemption only applies to stays in Peru not exceeding 60 days. We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: PEN 40 per vehicle (one-way, maximum occupancy 4) - Airport shuttle fee per child: PEN 40 (one-way), (from 12 to 18 years old) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a smoke detector and a security system Property Registration Number 10243843753 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance. According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500\. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies ### Property is also known as Casa Inn Hostal Cusco Casa Hostal Cusco Casa Inn Hostal Cusco Casa Inn Hostal Hostal Casa Inn Hostal Hostal Cusco ## Frequently asked questions ### Is Casa Inn Hostal pet-friendly? ### How much is parking at Casa Inn Hostal? ### What time is check-in at Casa Inn Hostal? ### What time is check-out at Casa Inn Hostal? ### Does Casa Inn Hostal provide a shuttle to the airport? ### Where is Casa Inn Hostal located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Casa Inn Hostal Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.8 Cleanliness ### 6.8 Amenities ### 8.8 Staff & service ### 7.6 Eco-friendliness ### 7.2 Property conditions & facilities 10 - Excellent 52 8 - Good 24 6 - Okay 16 4 - Poor 6 2 - Terrible 10 ## Reviews ### 8/10 Good #### Annie 29 Aug 2025 Liked: Staff & service, amenities, property conditions & facilities Well situated, cheap and good service. ##### Annie Stayed 3 nights in Aug 2025 ### 6/10 Okay #### Marcela S 16 Jul 2025 Liked: Staff & service, amenities Closes to the central area. Clean. Has halpful personal. Cozy place. ##### Marcela S Stayed 1 night in Jul 2025 ### 8/10 Good #### Robert 15 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great value It was great for the price ##### Robert Stayed 1 night in May 2025 ### 10/10 Excellent #### Heather 20 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Can’t recommend enough, staff v helpful ##### Heather Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Kiran 24 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities 🙂 ##### Kiran Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### Chris 13 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice ##### Chris Stayed 2 nights in May 2025 ### 6/10 Okay #### Piotr 31 May 2025 Liked: Cleanliness Disliked: Amenities, property conditions & facilities Very cold and the Wi-Fi was not working for couple of days. But cheap and pretty good location. ##### Piotr Stayed 5 nights in May 2025 ### 10/10 Excellent #### Louis 8 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very good location, once the hot water is opened by the hotel it’s very good. Good WiFi. The staff is super helpful and very nice ! ##### Louis Stayed 3 nights in Jun 2024 ### 2/10 Terrible #### Éric 15 Jul 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities We had a late arrival (\~1am) that was told to the staff in advance. When we arrived exhausted, the room was not ready, no toilet paper, no towel, no toilet seat and a big trash bean full of water in the shower. No hot water for the shower... We changed the accomodation for the next days. ![Bathroom. No heat in the room...](https://a.travel-assets.com/ugc/hotel-reviews/c63f0ca8-c60d-409b-a561-5d619e03e17a-1752578601355.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Éric Stayed 3 nights in Jul 2025 ### 6/10 Okay #### Omayra 15 Oct 2024 Disliked: Property conditions & facilities Good for the price you pay ##### Omayra Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Oskar 19 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Recommended Perfect location and great value for money ratio ##### Oskar Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Yavanna 13 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location, wonderful staff! The location was perfect, just above the San Pedro market. The staff was so friendly and kind, willing to help us with whatever we needed. It was so nice to have a private room in a hostel. Great environment and all our tours were able to pick us up right at the door. Highly recommend to anyone going to Cusco! ##### Yavanna Stayed 7 nights in Sep 2023 ### 10/10 Excellent #### Loralyn 27 Nov 2018 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was perfect for what we needed. We were on tours daily. Toilets and showers are hit and miss but that is common in Cusco related to the altitude Would stay here again for sure ##### Loralyn Stayed 3 nights in Nov 2018 ### 8/10 Good #### Tamra 9 Dec 2024 Liked: Staff & service This hostel was very cheap! It is old and out dated. The staff was super sweet! We felt safe. Just hasn’t been updated in decades. Hot water was an issue at times. It served is purpose. ##### Tamra Stayed 6 nights in Nov 2024 ### 10/10 Excellent #### Narda 11 Jul 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Cusco 7 Days Excellent staff and customer service. Always very attentive, courteous, and helpful. Flavio is amazing at getting the best tours for any attractions or adventures. Definitely recommend to everyone staying in Cusco. Thank you ##### Narda Stayed 7 nights in Jul 2022 ### 10/10 Excellent #### Michelle 10 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is not marked well and the door is kept locked, so we had to knock until someone let us in. We noticed a doorbell later. The staff was very friendly and the room was good for three adults traveling on a budget. The area was walkable and plenty of places to eat and drink. We felt safe and comfortable everywhere we went in the vicinity. ##### Michelle Stayed 2 nights in Nov 2023 ### 2/10 Terrible #### Alex 24 Jun 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities No toilet seat in the bathroom, dirty beds, hair everywhere, no heater in the room, unsanitary conditions. We could not stay at this place and had to look for another place. ##### Alex Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Heather 6 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place, super location for everything! This is the quietest hostel I've ever stayed in! Water pressure is very sketchy, except in the mornings, and there is no "free" breakfast offered. Staff only speaks Spanish, so bring your translation app if you don't! I would totally stay here again! WiFi was consistent throughout the property. A couple of reviews mention a dog and/or cat. They do not have them anymore, so no more worries on allergies! ##### Heather ### 6/10 Okay #### Alejandro 29 May 2024 Liked: Staff & service Disliked: Property conditions & facilities So I usually don’t complain about stays, cause you know you won’t be there most of the time. That being said, this place couldn’t provide a proper shower. Either no water or super cold water. And the last night crazy loud guests. But hey is really convenient close to everything. ##### Alejandro Stayed 5 nights in May 2024 ### 2/10 Terrible #### Andres 28 Jul 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Warning: Do not book here. This place is overpriced and unreliable. Cusco offers many better options for the same or less money. Our experience was truly terrible, characterized by a complete lack of communication – their phones don't work, and messages go unanswered, which is critical when you rely on reservations for late arrivals. ​We had two reservations, both disastrous. First, they changed our rooms due to an alleged "Expedia error," forcing our group to share beds on a holiday night with no other options. We gave them the benefit of the doubt, but it was a mistake. Our second reservation was completely disregarded due to overbooking, leaving us without rooms despite a valid booking. We had to split up, with some of us staying in a different hostel. ​Beyond the administrative issues, the facilities are poor. Check the pictures to see for yourself. Also, expect no toilet paper in your private bathroom, and towels (which we received damp from "laundry") are only available by request. ![mold in bedroom walls](https://a.travel-assets.com/ugc/hotel-reviews/0f0d71f8-ec1a-44f2-89a0-648370d07292-1753681276072.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![not toilet seat](https://a.travel-assets.com/ugc/hotel-reviews/b9baee0e-5647-446f-b2a2-90af14c35344-1753681281162.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![wabeling sink](https://a.travel-assets.com/ugc/hotel-reviews/765634c2-21ff-447f-b3e5-194d5f8eebac-1753681281028.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![I guess the rack was to prevent it from wabeling more](https://a.travel-assets.com/ugc/hotel-reviews/6fe58871-fd93-4361-970d-badd15e4cdbd-1753681280793.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Andres Stayed 1 night in Jul 2025 ### 8/10 Good #### Cristina 8 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities I would only recommend this if you want an easy place to sleep. There is no action going on like a regular hotel so it is very very quiet. The water is awful!!!! Days the water didn’t even come out. It was dripping but impossible to shower. It came out hot when it wanted and didn’t come out at all sometimes. The staff was friendly though. They were accommodating and easy to work with ##### Cristina Stayed 4 nights in Nov 2024 ### 4/10 Poor #### Emily 27 May 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities There often was no water and we had to ask multiple times for the water to be turned on. Once turned on, the water was lukewarm at best. ##### Emily Stayed 3 nights in May 2024 ### 2/10 Terrible #### Andres 28 Jul 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities ​Avoid this place at all costs. The price is simply not justified, especially when there are so many more reliable options in Cusco for a similar cost. Our experience was truly awful. Like many travelers in Cusco, we relied on our reservations, especially when arriving late. However, their phones are out of service and messages go unanswered. ​We had two reservations here, and both were problematic. For the first, our rooms were switched, with the excuse that a receptionist made an error and listed more rooms on Expedia than available. As a group of friends, we were forced to share beds to accommodate everyone, and finding new lodging on a holiday night was impossible. We tried to overlook it, hoping it was an isolated mistake. ​We were wrong. For our second reservation, we didn't even have a room. They overbooked and couldn't accommodate us, despite our valid and active reservation. We had to split our group, with some staying at a different nearby hostel until we could sort things out the next day. ​This doesn't even touch on the facilities. Just look at the pictures and decide for yourself. Oh, and expect no toilet paper in your private bathroom, and towels are only available upon request – some of ours were even damp from the "laundry lady." ![Rack as support for bathroom](https://a.travel-assets.com/ugc/hotel-reviews/b83baae6-9d64-4e19-96f2-2f7b5d153574-1753726074090.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![dirt and grime on sink](https://a.travel-assets.com/ugc/hotel-reviews/f43fc8b6-192c-4dca-8ec0-3caf6e01b4b1-1753726075456.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![mold on walls](https://a.travel-assets.com/ugc/hotel-reviews/06d9b464-4897-400c-9855-2491c5f17de8-1753726065624.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![broken mirror](https://a.travel-assets.com/ugc/hotel-reviews/aee8bf89-c6d3-4309-98a4-fadafaa7f75e-1753726081900.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Andres Stayed 4 nights in Jul 2025 ### 2/10 Terrible #### Christine 26 Jul 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities First of all , this place is not called casa inn anymore. We got dropped of on the corner of the street by the taxi and told us it was 3-4 house away…. We ended up waking up and down the street many times and stopped for help in another hotel and weee told its now called qori Cusco inn We booked for a week so we could have a place to stay while visiting Machu Picchu , sacred valley, rainbow mountain etc . Didn’t have hot water for the first 5 days. So not hot showers after a cold night. I tried to explain in Spanish we wanted to leave but they ask us to understand the water heater was broken and to be patient . I can understand they are having problems but they didn’t want to accept a refund . I called Expedia and they tried to contact them but then kept answering non sense , they even said no one was staying at the hotel at that moment For the whole week, didn’t have anyone cleaning the room, had to ask for new towels and ended up buying our own toilet paper and empty garbage bin myself . I knew Cusco would be cold at nights but I made sure this place had at least hot water . This was an un expensive place but Im sure with a few more soles , you can find a better place with owner who actually care about customers . This is the only place in the trip I had people not trying to be nice as the rest of the Peruvians. This has a good location, only positive thing about this place ##### Christine Stayed 7 nights in Jul 2025 ### 8/10 Good #### Andrew 28 Oct 2024 Liked: Cleanliness, staff & service so i don't usually even bother to write reviews but i wanted to share a few details about this one for fellow travelers. first and foremost, it's an incredible value for the price, take it as it is. if you want luxury, then look for a luxury hotel somewhere else. but if you want convenience and simplicity, this place hit the nail on the head. after deciding to go to Machu Picchu instead of staying in Cusco the whole time, we wanted something super convenient and simple to check into upon our return. this place did the trick - it was convenient, right around the corner from the PeruRail train (San Pedro Station), and the staff were very helpful with our questions and requests (i.e. arranging a tour to Rainbow Mountain, flexible checkout, etc). they were super friendly. the only down side, which is why I didn't give it 5 stars, is that the hot water and/or water pressure in the shower was a bit unpredictable. but that was truly a minor inconvenience against an otherwise ideal stay. it can be confusing to pick a hotel with so many mixed reviews from different people. i think that some people who leave reviews are expecting a Rolls-Royce experience on Hyundai budget. let's be real. i stayed at a luxury hotel on the first part of my trip, and that was nice - but on the tail end of the trip, we stayed here, and it was perfect for what we needed. a safe and affordable place to sleep the night and leave our suitcases in while we went out on daytime excursions. ##### Andrew Stayed 2 nights in Oct 2024 ## Expedia's Latest Trends ### Hotels > [Village Hotel Maidstone](https://www.expedia.co.uk/Maidstone-Hotels-Village-Hotel-Maidstone.h1050202.Hotel-Information) > > [Hampton](https://www.expedia.co.uk/Llandrindod-Wells-Hotels-Hampton.h38083849.Hotel-Information) > > [Beach Resorts & Hotels in Barcelona](https://www.expedia.co.uk/Barcelona-Hotels-Beach-Hotels.0-0-d179992-tBeachHotels.Travel-Guide-Filter-Hotels) > > [Hyatt Regency Waikiki Beach Resort & Spa](https://www.expedia.co.uk/Honolulu-Hotels-Hyatt-Regency-Waikiki-Beach-Resort-Spa.h19988.Hotel-Information) > > [Hotels in Kentish Town](https://www.expedia.co.uk/Kentish-Town-London-Hotels.0-n6144895-0.Travel-Guide-Filter-Hotels) > > [Paradise Point Resort & Spa](https://www.expedia.co.uk/San-Diego-Hotels-Paradise-Point-Resort-Spa.h3731.Hotel-Information) > > [Rondo Retreat Centre](https://www.expedia.co.uk/Kakamega-Hotels-Rondo-Retreat-Centre.h22484572.Hotel-Information) > > [Beach Resorts & Hotels in Lebanon](https://www.expedia.co.uk/Destinations-In-Lebanon-Beach-Hotels.0-0-d98-tBeachHotels.Hotel-Filter-Destinations) > > [Best Western Plus Lancashire Manor Hotel](https://www.expedia.co.uk/Liverpool-Hotels-Best-Western-Plus-Lancashire-Manor-Hotel.h438875.Hotel-Information) > > [Essex House By Clevelander](https://www.expedia.co.uk/Miami-Hotels-Essex-House-By-Clevelander.h3792.Hotel-Information) > > [Hotels in Merritt Island](https://www.expedia.co.uk/Merritt-Island-Hotels.d8824.Travel-Guide-Hotels) > > [Hotels in Cushendun](https://www.expedia.co.uk/Cushendun-Hotels.d6139251.Travel-Guide-Hotels) > > [Hotels in Easter Island](https://www.expedia.co.uk/Easter-Island-Hotels.d6053648.Travel-Guide-Hotels) > > [Caravan Parks England](https://www.expedia.co.uk/England-Caravan-Parks.d11218-aaCaravanParks.Travel-Guide-Accommodation) ### Flights > [Flights from Gatwick (LGW) to Ceuta (JCU)](https://www.expedia.co.uk/lp/flights/lgw/jcu/london-to-ceuta) > > [easyJet Larnaca (LCA) to Gatwick (LGW) flights](https://www.expedia.co.uk/lp/flight-routes/easyjet-from-larnaca-intl-to-gatwick/u2/lca/lgw) > > [Flights from St. Peter (JER) to Exeter (EXT)](https://www.expedia.co.uk/lp/flights/jer/ext/jersey-to-exeter) > > [flights from jose joaquin de olmedo intl airport](https://www.expedia.co.uk/lp/airports/gye/flights-from-jose-joaquin-de-olmedo-intl-airport) ### Activities > [Things to do in Rhode Island](https://www.expedia.co.uk/Things-To-Do-In-Rhode-Island.d241.Travel-Guide-Activities) ### Packages > [Düden Waterfall](https://www.expedia.co.uk/Duden-Waterfall-Kepez.d6157397.Attraction) > > [Walt Disney World® Resort](https://www.expedia.co.uk/Walt-Disney-World-Resort-Orlando.d6034120.Attraction) > > [Borovets Holidays](https://www.expedia.co.uk/Borovets.d602265.Holidays-City-Breaks) ### General ---