Exterior
Check availability

Reviews of Casa Cartagena Boutique Hotel & Spa

4.5 out of 5
Casa Cartagena Boutique Hotel & Spa
Pumacurco 166 - Centro Histórico, Cusco, Cusco

Reviews

9.8

Exceptional

Rating 10 - Excellent. 56 out of 63 reviews" "
Rating 8 - Good. 5 out of 63 reviews" "
Rating 6 - Okay. 1 out of 63 reviews" "
Rating 4 - Poor. 0 out of 63 reviews" "
Rating 2 - Terrible. 1 out of 63 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

jarrett, Gulf Breeze

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely Wonderful! Staff is excellent, and they go the extra mile to make you feel welcomed and assist in any way they can. We stayed 4 nights (Sept 2022) in the Master Suite and found the facility to be exceptional and yet not crowded. The breakfast buffet, and restaurant are well above your normal continental breakfast, they will cook you and omelet/poach eggs for you but the other food may tempt you enough that you won’t need anything cooked to order. The spa is perfect, and they will bring you a complimentary mint tea to the spa for your refreshment! Happy hour is complimentary as well and the staff will assist in making travel arrangements and be happy to do it! Grounds are pristine and the staff on Mani, Fernando, Juan, Claudia, and others are first rate! Within a 5 min stroll of the Plaza de Armas, and just a few more minutes to the San Pedro market. We absolutely enjoyed our stay! To the owner of this property, your staff is excellent! J & K Lewis
Stayed 3 nights in Sep 2022
Response from Sandro Salas Reservation Manager on 28 Sept 2022
Dear Guest : Thank you very much for share you comments with this community. We feel really glad to know that you loved the time in Casa Cartagena , Its great to know that you noticed the helpful staff, On behalf to all Casa Cartagenas staff thank you very much . we hope to have your visit again in the future . Kind Regards Julio Cesar Izquierdo Astete Hotel Manager

10/10 Excellent

Riza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Riza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Cartagena provided an amazing experience. The room was beautiful and the staff were so kind and attentive. Definitely recommend!
Stayed 1 night in Jul 2022
Response from Sandro Salas Reservation Manager on 21 Jul 2022
Dear Guest: Thanks for your preference, we really aprecciated your comments about your recent stay in our Colonial Building . It's gratifying to know that you liked our delicious meals/fresh juices and loved the Qoya Spa . On behalf to all Casa Cartagena`s staff and my self , We hope to see you one again inthe future. Warm Regards. Julio Cesar Izquierdo Astete Resident Manager

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extraordinary service. Happy to serve breakfast in my room daily, welcome appetizers daily with bar drink, attentive to necessary outside contacts… Had stayed at the nice Marriott earlier, this was vastly superior.
Stayed 4 nights in Jan 2022
Response from Sandro Salas Reservation Manager on 13 Jan 2022
Dear Guest: Thanks for your preference, we really aprecciated your comments about your stay in our place . It's gratifying to know that you loved our service during your long stay. It's marvelous to know that you remember all of our kindness . On behalf to all Casa Cartagena`s staff and my self ,We hope to see you one more time the future. Warm Regards.

10/10 Excellent

Oscar, Washington DC

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! This hotel is amazing, has a small amount of rooms so has a very private feel but it's still close to all the major sites and shopping. All is easily within walking distance. Breakfast is incredible, definitely take advantage of that. The people/service were also great - top-notch hotel, would highly recommend.
Stayed 4 nights in Nov 2019
Response from Julio Cesar Izquierdo Astete Hotel Manager on 22 Nov 2019
Dear Guest : Many thanks for share you comments booking community. Its great to know that you loved our amazing hotel and helpfull service. We hope to see you again in the future and past more time with us. Kind regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the colonial feel of the hotel. Great service and convenient location.
Stayed 2 nights in Sep 2019
Response from Julio Cesar Izquierdo Astete Hotel Manager on 7 Oct 2019
Dear Guest : Thank you very much for share you comments with Trip Advisor community. We are really glad to come to know that you spend a wonderful time in our Restaued Colonial Casa Cartagena.

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from Julio Cesar Izquierdo Astete Hotel Manager on 13 Sept 2019
Dear Guest : Thank you very much for share such a great punctuation with us. We hope to have your visit again in the future Warm Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from Julio Cesar Izquierdo Astete Hotel Manager on 11 Sept 2019
Dear Guest : Many hanks for share this great punctuation . we hope to have your visit again in the future. Warm Regards

10/10 Excellent

yossi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Julio Cesar Izquierdo Astete Hotel Manager on 4 Sept 2019
Dear Guest : Thanks for your preference, we really aprecciated your great punctuation. On behalf to all Casa Cartagena`s staff and my self ,We hope to see you one more time the future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in a great location.
Great location, beautiful hotel. Room was spacious and comfortably slept our family of 2 adults and 2 children.
Stayed 2 nights in Jul 2019
Response from Julio Cesar Izquierdo Astete Hotel Manager on 27 Jul 2019
Dear guest : many thanks for writing us and gave us this great punctuation Warm Regards

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019
Response from Julio Cesar Izquierdo Astete Hotel Manager on 14 Jun 2019
Dear Guest : Thank you very much for share you comments with Expedia community,We are really glad to know that you spend a wonderful time in Casa Cartagena giving us this great punctuation On behalf to all Casa Cartagena`s staff thank you very much , we hope to have your visit again in the future .

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic gem of a hotel!! After hiking the IncaTrail we spoiled ourselves with few days of R&R at Casa Cartgena. I wish we had booked longer!! A couple blocks from the craziness of Plaza De Armas - our room was a relaxing retreat. The in-house massages were amazing - followed by a relaxing dip in the Jacuzzi! Finally, the breakfast was mind blowing - to be enjoyed inside or outside in the courtyard!! The breakfast assortment of eggs, pancakes, breads, fruits, cheeses, meats, deserts was a culinary dream. Would highly recommend!!
Stayed 2 nights in Apr 2019
Response from Julio Cesar Izquierdo Astete Hotel Manager on 11 Jun 2019
Dear Guest : Thanks for your preference, we really aprecciated your comments about your stay in our place ,It's great that you loved the location, view and restaurant . Its great to know that you definetely enjoyed the Suites and location ,All the staff and my self , hope to see you one more time the future. Warm Regards.

10/10 Excellent

Lawence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Julio Cesar Izquierdo Astete Hotel Manager on 4 Oct 2018
Dear Guest: many thanks for leave us, this great punctuation we hope to have your visit in the future Warm regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Julio Cesar Izquierdo Astete Hotel Manager on 3 Sept 2018
Dear Guest : Thanks for your preference, we really aprecciated your great punctuation about our colonial building All the staff and my self , hope to see you one more time the future.

8/10 Good

Sarah

Great place to stay in Cusco
Very nice hotel and room, warm welcome, great breakfast. Unfortunately due to our schedule we were unable to have dinner or use the spa. Great location in the central area of Cusco. When we arrived it was very late, upon entering our room we did find some ants, but even at the late hour this was dealt with swiftly.
Stayed 2 nights in Aug 2018
Response from Julio Cesar Izquierdo Astete Hotel Manager on 28 Aug 2018
Dear Guest : Thanks for your preference, we really aprecciated your comments about your stay in our place,It's great that you loved our colonial suites and noticed our professionalism and friendliness taking care of your requirements, Looking at the inconvenience of ants is unusual to find them in the rooms however comments help us improve All the staff and my self , hope to see you one more time the future. Warm Regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at the Casa
Very nice hotel with attentive staff. Rooms very large and comfortable.
Stayed 1 night in Aug 2018
Response from Julio Cesar Izquierdo Astete Hotel Manager on 28 Aug 2018
Dear Guest : Thanks for your preference, we really aprecciated your comments about your stay in our place,It's great that you loved our colonial suites and noticed our professionalism and friendliness taking care of your requirements, All the staff and my self , hope to see you one more time the future. Warm Regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018
Response from Julio Cesar Izquierdo Astete Hotel Manager on 17 Jul 2018
Dear Guest : Thanks for your preference, we really aprecciated your great punctuation about your stay in our place. All the staff and my self , hope to see you one more time the future. Warm Regards.

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay at this beautiful old luxurious hotel
Stayed 1 night in Jun 2018
Response from Julio Cesar Izquierdo Astete Hotel Manager on 14 Jun 2018
Dear Guest : It's gratifying to know that you loved our impeccable colonial suites and noticed our professionalism and friendliness ,It's marvelous to know that you enjoyed our hotel also remenber our masive suites giving you an unforgettable experience. On behalf to all Casa Cartagena`s staff and my self ,We hope to see you one more time the future.

10/10 Excellent

Ross & Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, very close to the center of town but somehow, whisper quite. Staff were very friendly and helpful and the room was wonderful and spacious. Would definitely stay here again...
Stayed 2 nights in May 2018
Response from Julio Cesar Izquierdo Astete Hotel Manager on 12 May 2018
Dear Guest: Thank you so much for the excellent comment, and actually our goal is to make you feel very speciall while you are staying with us. Once again, thank you for make us part of you experience. We hope to see you soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a gem in a great location
we stayed at this hotel very recently and it was a pleasant surprise. It was an old mansion that was converted into a boutique hotel in a courtyard setting with approx. 15 rooms. It also has a spa and small pool. Very nice, great location,clean, great food,and attentive staff!
Stayed 1 night in May 2018
Response from Julio Cesar Izquierdo Astete Hotel Manager on 9 May 2018
Dear Guest : Thank you very much for share you comments with us, We are feel really glad to know that you spend a wonderful time in Casa Cartagena , Its great to know that you definetely enjoyed our outstanding & helpful service, we hope to have your visit again in the future . Kind Regards

8/10 Good

Kar Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
money-valued stay
great location and service
Response from Julio Cesar Izquierdo Astete Hotel Manager on 17 Apr 2018
Dear Guest : Thank you very much for share you comments with Expedia community , We felt really glad to know that you spend a wonderful time in Casa Cartagena and definetely enjoyed the location and service Kind Regards

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful hotel - but finer details not there yet
Lovely hotel of 15 well kept, very large and modern rooms. We were a bit disappointed as although we booked some spa services days in advance - a much needed massage after the Inca trail - the therapist was not there when we arrived. The steam room had to be turned on and within the 20 mins I waited still hadn’t warmed up. The little heated pool was lovely. The treatment was cancelled in the end. English of the staff wasn’t what was expected at that standard of hotel. Smaller details such as preparing a vege breakfast to go was also lost in translation. This could be a one off as the reviews were exceptional before booking.
Stayed 1 night in Dec 2017
Response from Juan Carlos Burneo Salas on 3 Jan 2018
Dear Dany L : Thank you very much for share you comments with Trip Advisor community. We fell really glad to know that you spend a wonderful time in Casa Cartagena , On behalf to all Casa Cartagena`s staff thank you very much also is great to see that you cannot say enough good things about our place , we hope to have your visit again in the future . Kind Regards Julio Cesar Izquierdo Astete Hotel Manager

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MUST STAY HERE
Overall: I would highly recommend staying at Casa de Cartagena. The service was excellent, the accommodations were wonderful and the food was excellent. We also loved the spa and the accompanying spa services. Food: Generous breakfast. We slept in the first day and the hotel staff reminded us breakfast was included and said they would even bring it to us. After tasting breakfast the next day we understood why - it was phenomenal! Room: Room was large and bed was comfortable. Fresh and modern decor and lots of space. The balcony was lovely.
Stayed 3 nights in Oct 2017
Response from Juan Carlos Burneo Salas on 14 Nov 2017
Dear Derek S : Thank you so much for share your comments , all Casa Cartagena Team is constantly working to give you the best. Thank you once again for your appreciation about our Fantastic service and wonderful staff ,its great to know that you loved our luxury and well located Colonial building . We would like to see you one more time in the future. All Best Julio Cesar Izquierdo Astete Hotel Manager

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WORST MANAGEMENT EVER - HORRIBLE SERVICE - AVOID !
After having traveled widely around the world, we encountered the very WORST treatment we have ever experienced at this shockingly overpriced hotel. A totally unacceptable experience. ABOMINABLE attitude. Nonexistent service. Terribly disappointing and uncomfortable small dark room with cheap substandard 'decor' and facilities, no comfort whatsoever, clear signs of overuse, non-functioning equipment, etc. Just awful. To be avoided at all costs! Do not be fooled by these crooks. You have been warned.
Stayed 1 night in May 2017

10/10 Excellent

Nick, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Hotel with Amazing Staff centrally located
Amazing experience for such boutique hotel of only 16 suite rooms. Stayed here 3 nights at the end of our trip to Galapagos and Machu Picchu. Hotel excellently located minutes from all major sights. Rooms excellent with huge bathroom areas. All the staff are friendly and accommodating and cannot do enough for the guests - all with a huge smile. The spa area is small but good and well run when consider the size of the hotel. Would have no hesitation in booking to return should we holiday in Cusco again.
Room
View from our balcony

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay in Cuzco
Beautiful small hotel in a very convenient location. Staff was incredibly helpful and helped us arrange a number of outings and taxis. The property is lovely and the rooms are very comfortable. The onsite restaurant is also very good and the morning breakfast buffet included with the room was superb; home made pastries and yogurt as well as made to order eggs and a variety of other goodies. Would definitely return.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dear Guest : Thank you very much for share you puntuation ,Also its great to know that you noticed our incredible attention for all of our guest On behalf to all Casa Cartagena`s staff thank you very much. Kind Regards Juan Carlos Burneo Salas Hotel Manager

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good stay
Pros: - good location - nice property, although our room (5) was a bit of a dark hole - comfortable, well furnished rooms Cons: - ok value for money, but not wow - service was a little disappointing - not warm, but pretty robotic
Response from Juan Carlos Burneo Salas on 9 Jun 2016
Dear Guest: Thank you very much for you comment. We are really glad to come to know that you spend a wonderful time in our hotel.thank you for mention about our Suite which is one of our attracticion and definetely you enjoyed. On behalf to all Casa Cartagena`s staff thank you very much. Kind Regards Juan Carlos Burneo Salas Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Juan Carlos Burneo Salas on 9 Jun 2016
Dear Guest: Thank you very much for you comment. We are really glad to come to know that you spend a wonderful time in our hotel.and gave us the 5 stars punctuation On behalf to all Casa Cartagena`s staff thank you very much. Kind Regards Juan Carlos Burneo Salas Hotel Manager

10/10 Excellent

Claudie, Scottsdale, AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel. Great location..
The staff went out of their way to acccomdate us. We had a late afternoon flight and they re-arranged some of their reservations so we could stay in the room until later in the day.
Response from Juan Carlos Burneo Salas on 15 Mar 2016
Dear guest Thanks so much for your comments, the most important thing for us it is to please all your needs, just remember we are for anything you need at anytime, what a pleasure to read that you were confortable. We hope to have you again. Best Regards Juan Carlos Burneo Salas Hotel Manager

10/10 Excellent

Joseph, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best of Peru!
This place is the ultimate in relaxation and luxury! The staff was incredible and the complimentary breakfast spread was delicious! We stayed in two other hotels in Cusco and 5 hotels in Peru and this was by far the best!
Response from Juan Carlos Burneo Salas on 15 Mar 2016
Dear guest: We are very thankful with you for sharing your comments with us, your feedback it is so important, we are so glad to know that we exceed your expectations, every day we work hard to bring you the best service. It is heartwarming to know that we are doing a great job and our guest feel this, thank you so much for the recognition, all our team is so happy for this. Looking forward to have you soon again Warm Regards Juan Carlos Burneo Salas Hotel Manager

10/10 Excellent

OZGUL, Dubai,United Arab Emirates

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
This is a wonderful hotel high quality service and hospitality it was a wonderful experience to stay there highly recommend!Very close to Plaza de Armas and main areas.
Response from Juan Carlos Burneo Salas on 15 Mar 2016
Dear guest Thank you for your great review. We are delighted that you enjoyed your stay with us. It is so glad to hear you enjoyed our facilities and service. Our Casa Cartagena team is always looking after the interest of our guest all the time. Thank you one more time for your words, because this let us know that we are doing a good job, and that we are giving the best of us. Hoping to see you again. Warm Regards Juan Carlos Burneo Salas Hotel Manager

10/10 Excellent

Charles Robert, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved Casa Cartagena.
The staff and service at Casa Cartagena are outstanding. At every point in the day they anticipated our needs and ensured that we were very comfortable. And the building is gorgeous.
Response from Juan Carlos Burneo Salas on 8 Aug 2015
Dear Guest: Thank you very much for taking time to write about us, for us its a pleasure to make you feel home a way from home. On behalf of Casa Cartagena´s staff, thank you very much for making us part of your wonderful experience in Cusco. We hope to see you in a near future. Kind Regards Juan Carlos Burneo Salas Hotel Manager

10/10 Excellent

Jean & grouchy, los angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casa Carthagena boutique hotel
Great hotel, fair price, very friendly and helpful staff. Should we come back to Cusco, we will put this hotel on our top choice.
Response from Juan Carlos Burneo Salas on 5 Jun 2015
Dear Guest: Thank you very much for choosing Casa Cartagena. For us its very important how you feel while you are staying with us. We really hope to have you here again. Kind Regards Juan Carlos Burneo Salas Hotel Manager

10/10 Excellent

Edgar, Costa Rica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel to enjoy Cusco
We had an extraordinary experience in the hotel, the architecture, the location, the spa, the free Pisco lessons with canapes, the atmosphere, the service... They even have extra oxigen in the rooms. It is made with an excellent taste in every detail. We traveled with 3 of our kids, they put an extra twin bed in their room without us askin for it. We had a bath after sauna and pool, went for dinner and when we came back had new set of towels, dry bathroom, closed curtains, etc. We stayed for two nights somewhere else then when to Machu Picchu and back to Cusco to Casa Cartagena. We relaxed, rested, and had a wonderfull night. I wish we had stayed here since the begining My son left some money in the safe, and Sandro took a cab to the airport to bring us the money without my son realizing he had left the money. Our included breakfast was exotic, delicious, with a variety of breads, fruits, soups, juices, eggs etc. It may not be cheap but it is worth every penny. It was a pleasure to stayed there.

10/10 Excellent

Marnie&Rainbow, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb smaller high-end hotel
Very new and beautifully appointed, great location near other top Cusco hotels on Plaza Nazarenas. Great spa facilities too. Exceeded our expectations.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel, can not say enough good things!
We promised ourselves when we got back that we would rate this hotel and give them a raving review! We really enjoyed this hotel, very close to the square, just a few blocks away, great friendly staff, very accommodating, amazing Pisco Sours - wish we had had enough time to take the class to learn how to make them :-( and large spacious rooms with very modern decor and bathrooms. Here's what made it phenomenal for us. We booked this hotel for a few nights before our trek to Machu Picchu to acclimatize to the altitude and for one night on the night we came back from our trek. What we got when we came back from our trip was not what we expected.... We got back very late 10:30 at night or so and they had upgraded our room to the suite, had our room heated and the bags we had left when we went on our trek already in the room. They helped us order a pizza as the restaurant had just closed. But I need to describe to you this amazing suite! Imagine a suite so big it has 2 stories, with a separate bedroom and bathroom upstairs, a separate massage room upstairs, a separate king size bed and bath downstairs, a HUGE full size jacuzzi tub big enough for several people and a separate sunroom! We were speechless!!! Book this and you will not regret it!

10/10 Excellent

Dee, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heaven on earth
This place is wonderful, superb service; comfortable, clean and stylish rooms; great spa and it is in the best location - right near the main square. This place is with every penny.

10/10 Excellent

Mac, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Cuzco
Great hotel in Cuzco - probably the best one during our trip to Peru and Bolivia. Pros + located only a few blocks from the central square + rooms spacious and large (bathroom had a shower and a bath) + very clean + spa was great + great choice for breakfast + pick up service from the airport + friendly and helpful staff + beautiful hotel Cons - laundry service was not great (returned in one day but two shirts were permanently stained - was refunded the amount paid for the 'cleaning' of the two shirts) - towels were clean but worn on edges (not really a con, but based on the quality of everything else...) Not a cheap hotel but still good value for money.

8/10 Good

Roland Leutwiler, Herrliberg, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities
The standard of the Monasterio Hotel, with much more peacefulness!
We have been to Peru before and experienced other hotels, so I will try as unbiased as possible. Our stay was wonderful! The hotel is located only 200m from the main plaza with all the shops and restaurants. Initially we wanted to stay at the "best" hotel, the Monasterio (which is located only a stonetrough away). Then we thought let us try the almost equally priced, new Casa Cartagena. It was worth it for the following reasons: Beautifully designed, Peruvian style combined with much Italianata furnishings by its Italian owner, in an old small estate house with just 18 rooms and suites. And its peaceful - quite a difference to the Monasterio which is equally great but a zoo with too many groups and visitors who are not even staying at the hotel! Being Swiss we were also pleasantly surprised to find an impecable, extremely attentive Swiss-Peruvian waiter who spoke even our Swiss dialect! The only negatives are the extremely overpriced "spa" services like massages and beauty parlour. All those services should be USD 30-50 and not more. But you always have a choice and can take theses services outside of the hotel. Will we be back? Absolutely! Would we go back next time?

10/10 Excellent

Dominik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wunderbarer Aufenthalt
Unser bestes Hotelerlebnis der gesamten Perureise. Schönes, geräumiges Zimmer mit guter Matratze, sehr schöner Innenhof, tägliche Gratisdrinks und Häppchen aufs Zimmer serviert und super Frühstück. Das Essen im Restaurant war auch gut. Einzig die Preise für die Kleiderwäsche fanden wir zu hoch, weshalb wir darauf verzichteten.
Stayed 3 nights in Sep 2019
Response from Julio Cesar Izquierdo Astete Hotel Manager on 26 Sept 2019
Dear Guest : We are really glad to come to know that you spend a wonderful time in Casa Cartagena , Its great to know that you definetely enjoyed our lovely suites and Aperitifs . On behalf to all Casa Cartagena`s staff thank you very much , we hope to have your visit again in the future

10/10 Excellent

Idahoparis, Paris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Une magnifique résidence avec une chambre immense, literie parfaite, salle de bain magnifique, patio bien aménagé et breakfast varié.
Stayed 1 night in Sep 2018
Response from Julio Cesar Izquierdo Astete Hotel Manager on 13 Sept 2019
Dear Guest : Thank you very much for share you comments with us. We hope to have your visit again in the future Warm Regards

10/10 Excellent

yossi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel with exceptional service
...Nothing to tell ... go and have fun
Stayed 3 nights in Aug 2019
Response from Julio Cesar Izquierdo Astete Hotel Manager on 9 Sept 2019
Dear Guest: Thank you very much for share you comments with Espedia community. We are really glad to know that you spend a wonderful time in Casa Cartagena, Its great to know that you definetely enjoyed Property. We hope to have your visit again in the future . Warm Regards

10/10 Excellent

Verified traveller

Stayed 4 nights in Jul 2019
Response from Julio Cesar Izquierdo Astete Hotel Manager on 24 Jul 2019
Dear guest: manyt thanks for the great punctuation we hope you enjoy all the facilities warm regards

10/10 Excellent

Sockertoppen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cusco leaves you breathless
This hidden gem should be experienced! I recommend this hotel as one of the nicest I have visited during 15 years of business travel. Select it for the attention to detail and for the atmosphere!
Stayed 1 night in Jul 2019
Response from Julio Cesar Izquierdo Astete Hotel Manager on 18 Jul 2019
We are really glad to come to know that you spend a wonderful time in Casa Cartagena , Its great to know that you definetely enjoyed your visit with your family. Also its great to know that you noticed our incredible attention for all of our guest warm regards

10/10 Excellent

bruno fialho carneiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Espetacular!!
Hotel luxuoso, bem localizado e com ótimos quartos... atendimento totalmente diferenciado e com certeza eu recomendo este hotel em Cusco
Stayed 1 night in May 2019
Response from Julio Cesar Izquierdo Astete Hotel Manager on 1 Jun 2019
Dear Guest : Thank you very much for share you comments with Trip Advisor community. We are really glad to know that you spend a wonderful time in Casa Cartagena , Its great to know that you definetely enjoyed our outstanding & helpful service ,great food at restaurant regarding the comment about the furniture we try to improve that item On behalf to all Casa Cartagena`s staff thank you very much , we hope to have your visit again in the future . Kind Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019
Response from Julio Cesar Izquierdo Astete Hotel Manager on 4 May 2019
Dear Guest: Many thanks for the punctuation on goal is give the best for our visitors

10/10 Excellent

Cecile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Espectacular
Casa Cartagena es 100% recomendable, es muy bonito, cómodo, tranquilo, la comida riquísima, bien ubicado y la atención personalizada te hace sentir en casa. Todo de primera !
Stayed 4 nights in Mar 2019
Response from Julio Cesar Izquierdo Astete Hotel Manager on 25 Mar 2019
Thanks for your preference, we really aprecciated your comments about your stay in our place . It's gratifying to know that you loved our excellent and friendly service, It's marvelous to know that you our great Facilities. On behalf to all Casa Cartagena`s staff and my self ,We hope to see you one more time the future. Warm Regards.

10/10 Excellent

Ana Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
um sonho de semana
Stayed 2 nights in Sep 2018
Response from Julio Cesar Izquierdo Astete Hotel Manager on 24 Sept 2018
dear guest many thanks for take a time on your day and leave us this great punctuation Hope to see you again in the future

10/10 Excellent

Correia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Óptimo hotel para desfrutar Cusco
Hotel muito bem localizado e com óptimo serviço. A única coisa que é desconfortável, especialmente quando chove, é ter de atravessar o pátio para acesso ao restaurante e Zona da SPA.
Stayed 3 nights in Jul 2018
Response from Julio Cesar Izquierdo Astete Hotel Manager on 24 Jul 2018
Dear Guest : It's gratifying to know that you loved our impeccable colonial suites and noticed our professionalism and friendliness ,all Casa Cartagena members are taking care of your requirements, also It's marvelous to know that you loved the ourSpa. On behalf to all Casa Cartagena`s staff and my self ,We hope to see you one more time the future.