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Reviews of Cumbria Grand Hotel

3 out of 5
Cumbria Grand Hotel
Lindale Road, Grange-over-Sands, England

Reviews

7.4

Good

Rating 10 - Excellent. 78 out of 301 reviews" "
Rating 8 - Good. 114 out of 301 reviews" "
Rating 6 - Okay. 58 out of 301 reviews" "
Rating 4 - Poor. 37 out of 301 reviews" "
Rating 2 - Terrible. 14 out of 301 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Kathryn

Travelled with partner
Disliked: Property conditions & facilities
Reception staff could have been a bit more friendly, no satisfaction check when we left. Hotel clean but in need of repair and painting. Sink was cracked in our room. Surrounding gardens could be better, tidier. A bit more signage to help find your room and a few other bits, we were a bit lost. Food was really nice. We had a lovely view from our room. Surrounding area lovely. We could see with a little bit of work the gardens would be lovely. Bar staff and Manager really friendly and helpful.
Stayed 1 night in Apr 2024

10/10 Excellent

Fiona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just what I wanted
Stayed 1 night in Apr 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service
Many great features at this hotel
Stayed 1 night in Mar 2024

2/10 Terrible

Tracy

Travelled with partner
Old shabby and genuinely dirty couldn’t see through the windows and the room they gave us at the back of the hotel looked like it was derelict
Stayed 2 nights in Mar 2024

8/10 Good

Trevor

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel nice staff
Stayed 2 nights in Mar 2024

10/10 Excellent

Jatin

Stayed 1 night in Mar 2024

6/10 Okay

Rebecca

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Mar 2024

8/10 Good

Bruce

Liked: Cleanliness, staff & service, amenities
Enjoyed my stay
Stayed 1 night in Feb 2024

8/10 Good

Nikki

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Stayed one night with my sister to attend a funeral. Comfortable, warm, plenty hot.water. Easy to walk into Grange or along prom from hotel. Great views across bay & sunrise from breakfast room. Woodland walk signposted but didn’t have time to explore
Stayed 1 night in Dec 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a wonderful place to stay.
This was my second stay at this hotel and this stay was as fantastic as the first one, the staff were polite and helpful and the food was fantastic.
Stayed 1 night in Dec 2023

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

6/10 Okay

ANDREW

Travelled with family
Liked: Staff & service
Tired decor and noisy at night
Stayed 1 night in Nov 2023

6/10 Okay

Debra

Stayed 1 night in Oct 2023

10/10 Excellent

Aimee

Stayed 1 night in Sep 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
NOT a Dog friendly hotel!
Booked the Cumbria Grand Hotel for 1night on Sept 20th to visit our daughter and Grandson who live in Grange as it is described as 'Doggy Friendly' which it is definately NOT. We were charged £15 for the dog and not even a water bowl provided in the room. Fortunately we brought our own but in all the hotels we have ever stayed in with our dog, we have never had to use our own. She was not allowed in the bar or restaurant so we had to sit in a tiny side room to eat on our own. Only 1 very dim light working in the room and we had to eat our meal by the torch on my mobile as it became darker. Our bedroom No 125 had a lovely view but thats all! The ceiling paper was coming down, the bathroom was so small that the door didn't open because it hit the bath side. The bath side panel was falling in under the bath the sink was very cracked and so was the bath. The bathroom door had to be closed upon entering as the sink was behind it as it was so small! I would never recommend this hotel to anyone especially if they were taking a dog. We were made to feel like Lepers. Definately NOT a dog friendly hotel and should have it removed from the description! Very disappointed.
Stayed 1 night in Sep 2023

8/10 Good

HOLLIE

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely stay took our dog too large forest in ground to walk lovely view of bay from room staff great
Stayed 1 night in Aug 2023

4/10 Poor

Amy Lesley

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Colin

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Property had obviously been very grand at one time, and retains interesting features and architecture. But it was really tired and dated. We had to access our 3rd floor room via the only route available which was a 1970s fire escape staircase. Weren't sure how we were to evacuate if there was a fire between us and that staircase. The lift wasn't working, and when it was 'fixed' it was so scary we elected to continue to use the stairs. Corridors were fitted with economy lighting which flickered on and off and with the long corridors, were reminiscent of The Shinning. Finally chairs in the dining room were filthy with old stains. Breakfast was good however, with great quality sausages and bacon.
Stayed 2 nights in Aug 2023

2/10 Terrible

Philip

Stayed 2 nights in Aug 2023

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are pleasant and look after you. However Saturday nights dinner was spoilt by overcooked pork which was very dry. And at breakfast the bacon was overdone. Having stayed at the hotel the month before everything was okay..
Stayed 1 night in Aug 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Norman

Stayed 1 night in Jul 2023

10/10 Excellent

frank

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very polite and keen. The dinner in the main dining room was good value and the breakfast excellent..
Stayed 1 night in Jul 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A grand, Grand hotel.
What an absolutely fantastic hotel the staff were so friendly including the banter with the bar staff, even though one of them was a Manchester United fan(I’m a Leeds fan). I was only there for one night but it was one of the best hotels I’ve stayed in for a long time.
Stayed 1 night in Jul 2023

8/10 Good

PHILIP

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely comfortable, clean, quiet hotel in picturesque countryside commanding stunning views of the bay. The hotel has considerable olde world charm and is extremely evocative of another point in time. The cooked breakfast in the morning is absolutely delicious 😋
Stayed 1 night in Jul 2023

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2023

6/10 Okay

Peter

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Past it’s best, needs an upgrade. Receptionist on arrival (male) didn’t make eye contact, a little weird. Room hot day and night despite opening windows which were restricted for “safety reasons” so we couldn’t throw ourselves out! Not great value for £99 per night and no breakfast included.
Stayed 2 nights in Jun 2023

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room
I enjoyed my stay at the Cumbria Grand. The staff were very friendly. I liked my room with a balcony especially as the temperature was very hot. However, I would have liked to have some drinking water and a glass in my room, especially as the temperature was very hot.
Stayed 2 nights in Jun 2023

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

Graham

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a pleasant stay, the hotel is a bit tired.the staff were nice and helpful the whole place was nice and clean! The only letdown was breakfast poorly prepared food on a buffet style.
Stayed 1 night in Jun 2023

8/10 Good

Jamie

Stayed 1 night in Jun 2023

8/10 Good

Vinitha

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Should have some water bottles to drink. Didn’t get breakfast when reached 10 minutes late.. should have considered longer time for breakfast when it is holidays.
Stayed 1 night in May 2023

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service
The building and grounds were great and the staff friendly and helpful. The decor is beginning to show signs of wear
Stayed 1 night in May 2023

4/10 Poor

Paul

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Not So Grand so disappointing
Desparate need of renovation very old & tired building, Staff generally pleasant although check in said room was not pre-paid even though I had all the paid receipts, then told the lift was not working which made things difficult, Lovely setting & views
Stayed 1 night in May 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very nice stay at the grand peaceful and relaxing Pleasant staff and good food and lovely surroundings 5minute walk from the promenade.Will definitely be going back soon
Stayed 1 night in Apr 2023

8/10 Good

Anne

Travelled with family
Liked: Cleanliness, amenities
Check in was quick which was good although the receptionist didn’t smile. Room was great size but very dated and tired looking decor. Only stayed for 1 night so didn’t get a chance to explore much.
Stayed 1 night in Apr 2023

6/10 Okay

Wed

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodation in a grandiose building.
Very comfortable stay. This five star hotel is in a lovely, tranquil setting. Very helpful staff and easy checkin service. Good menu of food on offer . Very tasty carvery menu in the evening with roast beef, Turkey and ham and other casseroles etc. excellent range of vegetables and condiments. Excellent cooked breakfast on offer.
Stayed 1 night in Sep 2022

8/10 Good

Daniel

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

4/10 Poor

Michelle

Stayed 1 night in Sep 2022

4/10 Poor

Brian

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The waiting on staff where very good, so was the bfasts lovely restaurant and bar lits of history.
Stayed 2 nights in Sep 2022

6/10 Okay

Carla

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Anniversary stay
We visited here as a wedding anniversary celebration i did check reviews prior to booking so knew it was going to be a risk here. Room was sort of clean. Needed lots of tlc bathroom clean however stains on bottom of divan bed on floor near radiator where it had leaked. Weird black stains on bath didnt feel clean to use. We had a dog with us so we knew it wasn't going to be amazing spotless. Place was like what other reviews said needs a lot if money spent on it to get it up to standard. Staff was nice food was lovely but dont think we would return
Stayed 1 night in Sep 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Room really clean, bathroom also clean and spacious. However, windows, wallpapers are old and in need of a refurbishment. Reception staff friendly. Restaurant staff really rude, waited one day 10 minutes to be sorted and brought us cold milk.
Stayed 3 nights in Aug 2022

6/10 Okay

Lyndon

Stayed 2 nights in Aug 2022

10/10 Excellent

Stewart

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning views
Beautiful location stunning views ,friendly welcoming staff. Food very good.
Stayed 2 nights in Aug 2022